Kwai Cantonese in Malvern Hills

First time visit for takeaway, we will be exploring other options in the area, nothing wrong with the food, just very ordinary.

Rice was so stodgy horrible discusting couldn't eat it

Last few from here have been average at best Not fresh and no vitality Had better all you can eat buffets

Most delicious Chinese meal since coming to Malvern. Very fresh and delicious. Wonderful duck, Chinese vegetables and chicken, sweet and sour prawns and beef in black bean sauce. On time and cannot fault it.

Just had chicken chowmein and it was bloody awful. Super noodles taste better. The whole thing was like a plate of slop. Won't be ordering from there again!!!

I been using this restaurant for over 20 years! not once have I been disappointed.. the point is if you are we the people.. this is one of few that always comes through! you know what to do! just for you! 0168456363677 welcome to the gateway to heaven all of you! Peace!

Nastyyyy food🤮. Chow mein is awful.

Went there a few weeks back, chicken maybe could be a bit more crispy but who am I to judge. I could do no better. was served by a lovely, enthusiastic lady who I assume will go far in the world of catering.

Amazing food. So succulent. Highly recommend

Disappointed, very quick delivery, which did ring alarm bells on cooking times, crispy shredded chicken was far from crispy , sweet and sour chicken should of been in crispy batter which was sloppy, pancake roll which was barely warm, with prawns , dodge to say the least.

Food was really nice and was prepared really quickly. The staff were very friendly and helpful. Have also had deliveries from here and they always arrive very quickly, definitely recommend !!

my favourite place to order from! the food is so good and everyone is super friendly :)

yum yum yum never going anywhere else for a Chinese x

Best Chinese food I had in such a long time. Super friendly staff and very authentic. Will definitely come again 😊

Food was lovely, delivered very fast. Gemma served me and she was very helpful and kind.

Food was okay, but the drinks we were sent 5 months out of date.

Food hot and tasty, did not have to wait long for order.

Ordered salt n pepper chips, faster than fast food, value for money, tasty, hot, crunchy - perfect !

Great food as always, best in the Malvern. Highly recommended

Awful food, tasteless and salty, meat poor quality, worst Chinese takeaway I've ever had.

Ordered a few years ago and chicken was raw. Tried again and still disgusting. Chicken chow mein was basically super noodles, which would have been a better option. The most disgusting Chinese I’ve ever had. Even messed up prawn crackers which I can’t understand how that’s possible.. DO NOT ORDER FROM HERE!

Just ordered they sent wrong stuff and is absolutely disgusting this is the second time this week don't bother obviously a new chef again stay we'll clear

A little undecided on this one at the moment. I've had one meal here. If I went on first impressions I may not go back. But it wasn't that bad that I will try a diffrent dish. To be sure how much I like it.

Kwai Authentic Foods in Malvern is an absolute delight! I highly recommend their Kwai Special Fried Rice, bursting with flavour. Considering the UK's cost of living crisis, their money to portion ratio is exceptional. Kwai Authentic Foods is a top-notch Chinese takeout that delivers on taste, value, and service. Give them a try—you won't be disappointed!

I really use to recommend this take away but the last couple of meals have not been up to the standard in the past. I understand that it could be me but with today's prices I want value for money. I will yet again soon before I make my mind up if to try another takeaway.

Bit disappointed. Hardly any veg in our mixed veg curry and chow mein

The worst Chinese food I have ever had. Sweet and sour sauce was watery and heavily salted. Just a couple of pieces of veg in with the chicken too. Won't ever be going back.

Only had a chow main but was tasty

What a crock, my chicken balls we're sliced chicken in balls and a few weeks ago my chow mein was a joke. This place run by idiots and they are all penny pinching, it would be nice to get a nice Chinese meal like from hungs kitchen.

Best Chinese takeaway in Malvern without a doubt with quick easy ordering and food that won’t disappoint your taste buds! x

It's such a shame because my meal was not up to the usual high standard

Excellent food, every dish prepared with care and attention to detail. The smell to start with, followed by the blend of the wonderful flavours is something, as a family, we really look forward to and enjoy. It truly is a very special journey and a bonanza on the senses. Food is always on time, as we pre-book regularly on a Thursday and the food is always piping hot on arrival delivered by a very pleasant and polite driver. Particular recommendations are the king prawns in ginger and pineapple as they are large succulent and the sauce adds a lovely flavour to whatever other dishes you are having. What with a free bag of prawn crackers, who could ask for more. We have discovered this gem and will continue using them as their menu is varied and extensive.

Excellent food, every dish prepared with care and attention to detail. The smell to start with, followed by the blend of the wonderful flavours is something, as a family, we really look forward to and enjoy. It truly is a very special journey and a bonanza on the senses. Food is always on time, as we pre-book regularly on a Thursday and the food is always piping hot on arrival delivered by a very pleasant and polite driver. Particular recommendations are the king prawns in ginger and pineapple as they are large succulent and the sauce adds a lovely flavour to whatever other dishes you are having. What with a free bag of prawn crackers, who could ask for more. We have discovered this gem and will continue using them as their menu is varied and extensive.

Very disappointing, we have ordered for months on a Friday and were always pleased, however, the last month we have waited for well over an hour and food was Luke warm, we spoke to Kwai and no apology. Tonight we ordered our usual and the wrong order came, when we rang to complain there was no apology and were told they couldn’t do anything about it. A few hours later someone rang us and offered a refund for just the ribs!! Despite the fact my partners meal was only fried rice because he does not like chilli ribs. Time to try another delivery we think!!

Visited here twice in 2 weeks very ill the next day both times this will be the last time I will be using.

I ordered a King Prawn dish, a mixed vegetable dish and boiled rice and they said it would take 30 minutes to arrive but it came early, piping hot and truly delicious. It was my first order and will definitely be using this service again. Ming took my order and was polite, professional and the food came early. Try this takeaway and you will be glad that you did.

Special chow mien best I’ve ever had. Lovely.

Kwai food is not as good since Kwai left but the menu is still ok and I would not say excellent but good is more realistic.

Best place to go for Chinese in the area,. So so good

Best Chinese takeaway we've had since we got to Malvern three years ago. However, we were really disappointed they don't do mixed starters for two.

Good food and nice service, a proper family run Chinese.

Food was delicious, fresh and piping hot. However, I decided to try the garlic, cheese and coriander sauce, it was over salted, too much garlic and couldn't taste any cheese. Sorry but it was gross.

Tasty meals reasonable prices reliable delivery

Travel over from Ledbury regularly to get a meal ,quick friendly service

Great food but guy that answers phone is so depressing. But can't knock the food

It is very rare that I leave a bad review however, on this occasion I feel it warranted. After ordering £27 worth of food to feed three people, I was very dissatisfied to find that the food was nearly inedible. My partner was unable to eat his chow mein because of burnt noodles that spoiled the dish, I found my chicken chop suey to be bland and tasteless, and my daughter's meal was also unsatisfactory. Having used Kwai for many years I was very disappointed and my partner, a professionally trained chef, was left without an evening meal. Won't be using this service again.

Having lived near Kwai most of my life I have used them for takeaways 90% of the time. Their lemon chicken is the best I've ever had, the only one that comes close is the Star Inn close by. Its sweet and juicy but not too sweet or too lemony, if that makes sense! As a family we have never had a bad meal from here, the food is always hot and delivered quickly or available for collection quickly. Even now Kwai himself has moved on from the business, its still a great takeaway! I will keep coming back :-)

All you would want, fast, good value , great taste and delivery option, especially like the BBQ spare ribs, highly recommend this take away.

Best chinese in Malvern by far! The food was red hot and everything was seasoned perfectly! Delicious Chinese will be using again!! Thankyou :)

We've had numerous deliveries in the past but apparently now under new management. Told that they can deliver to us on other days but NOT Friday or Saturday as they are too busy! Very disappointed in their attitude to say the least!!

Always great takeaway food. And they deliver as well. A good choice on the menu with a good selection of speciality meals

We have used Kwai's twice. Very good tasty food, interesting specials munu, friendly staff with wickedly dry humour, and not expensive. We fed a party of six to bursting point on £50. Well done.

We have enjoyed takeaway meals from here for many years. They have never got our order wrong in all this time and we always enjoy the food. It is particularly nice that they will alter some dishes for us to suit our taste. We have occasionally had a takeaway from similar restaurants but have never had better than from Kwai.

this is the fourth time i have had substandard food from here. I thought my vegetarian dish would be bland but to have poultry and prawn dishes that were bland too is just not right. I have given this place enough chances to get it right but each time it seems the food gets worse! i shall not be ordering from here again. I cannot afford to waste £22.00+ each time i order, plus i cannot allow my kids to go hungry each time . i will never order from here again. stay away