Kuro Eatery in City of London, Westminster - Phone Number, Reservations, Reviews

We turned up (myself and my adult son) to have lunch after booking a table via OpenTable. When we arrived there were a few tables that were still free but the waiter at the front of the house told us that he was in fact overbooked and so we would not be able to come in. He explained that their systems don’t work with open table and so we could not have lunch there. We did not get even an apology. He was smirking and could not care less. He said that he was just working there and not responsible for the booking system. When I asked to speak with the manager he said that he was the manager. Then said he did not have a solution and we should leave. I mentioned that I would leave a review and he said he did not care “as they have a lot of five star reviews”. I sent them a message through their website afterwards but did not get a response back.