Kokoro Croydon in Croydon

My favourite kokoro branch, Croydon is one of the only branches to sell tofu Katsu curry too and it’s so good !!

it used to be our go to place and recently there has been a change in staff and so is the change in food quality. Sorry to say but this place is at the bottom of my list now....to think I went all the way to Wimbledon to satisfy my kokoro craving today was the best decision

Food is great and tastes nice but they are ALWAYS sold out of salmon teriyaki which is annoying as I am pescatarian. They know that this dish is high in demand so why not increase your supply? Really annoying and is the only thing I don’t like about it.

I bought the garlic chicken. The chicken was soaked in cloves of garlic and powder. It was toooo much. I had a few bites, but started throwing up after. The food was very grim. I'd have acid reflexes after eating. Please avoid this place. It has disappointed me a couple of times before but I didn't learn the lesson. I can see another customer reporting food poisoning from the sweet garlic chicken in the reviews.

Has ruined Wagamama Katsu Curry for me. Best Katsu in London

I am a frequent customer for years. I prefer to order delivery instead of eating in I as you get larger portions! The hot dishes are not all good, only chickens are fine, please avoid pork and tofu and noodle, they are disgusting in quality aspect. I recommend katsu chicken and sweet chilly chicken, those two would never gone wrong. If you order around lunch hours, you get them fresh and hot. I never tried the sushi so don’t know about these. But the dessert and drinks are way more expensive than buying in chinese or japanese shops.

The Katsu Curry was really nice but I was disappointed to learn they don’t take cash and they seem to have trouble with Monzo and Revolut cards too. I had to get my friend to pay and give them the money back. Luckily I was with a friend or I wouldn’t have been able to get my food!

Good food with big portion and cheap prices. Authentic Japanese cuisine in London. Kind staff and good services. Nice exp.

Ordered katsu chicken and noodles which was delivered as a take away. The chicken was so overcooked it was rock hard couldn’t it. Chewing was almost impossible. Sauce very salty too. Big portions but couldn’t eat most of it. So overdone was inedible.

Love Kokoro! Would 100% recommend the katsu curry! Definitely worth the price :)

Please be careful!! Usually love kokoro so had the sweet garlic chicken on monday evening - a few hours later I started feeling severely unwell & now on Wednesday I am still ill and believe I got food poisoning. Clearly hygiene and food safety is not up to par and could be incredibly dangerous. Edit: I appreciate the response from the business, however my boyfriend & I had been together the whole weekend from Friday afternoon to Monday evening. In this time, we had been cooking & eating the same meals. The only meal we had different things was our order from Kokoro, he had tofu & I had chicken. I got sick but he did not. This means the only food I can put it down to is this meal from Kokoro. I have had the sweet garlic chicken before as well & it didn’t make me sick the first time, meaning I was not intolerant or allergic to anything in it. It definitely had to be food poisoning sadly.

The customer service is very poor and they are not professional. The team was unprofessional with the service and they are only care about their policy not the customers.

Amazing food!!!! Big portions!!! Came here after a first and last experience with a wagamama delivery. The kokoro delivery came and wow, the katsou chicken and rice bowl was amazing! Large tub of curry sauce, lots of rice and plenty of chicken. Genuinely cant fault it. Super happy and will definitely be ordering again having to visit Croydon with work on a regular basis. Thanks all! Amazing food!

Terrible!!! They don't accept money. Just card! Then I couldn't eat because my money wasn't in the account.

Sweet chilli chicken and rice is always good but one problem i have is the company policy with the prawn katsu. So when i order online its £5.15 and comes with sweet chilli dip, but today in person you have to pay 60p extra. I think that's ridiculous. For the price you pay for 3pcs of prawn, the least you could do is serve it with a dip. I didn't want to give the staff a hard time because it's not their rules but that really does need to change.

We ordered food through deliveroo on Saturday 18th May and it was just awful! The noodles were off and sour while the sweet garlic meat was so hard and chewy it hurt gums and got stuck a lot between teeth. Felt like eating a shoe. It was either old or overcooked or both. I have been only once in the shop and must honestly say it was far away from Wimbledon Kokoro Standard with dirty sticky tables and food spill outs everywhere. Shame as I love their food and obviously Croydon branch is giving them a bad name. Perhaps it’s time to change reluctant management!

The best chicken teriyaki noodles for me Delicious

Please watch your deliveroo drivers! Not first time, i didnt get my order!! Bad! Very bad. Scums!

Nice food and very friendly service. Definitely going to come back and try the Katsu curry.

Really friendly service at 9pm on a Thursday night (for takeaway). Food was tasty with still quite a good selection left to choose from. Not cheap but not too expensive either. Medium tubs were about £9 (rice/noodle + main) or £10 for Large. Large is huge, can have leftovers! I had the spicy chicken which wasn't too spicy. Chicken had a nice crunch to it. Have also tried before and would recommend their sushi.

Absolutely disgusting I have found a fried bug in my food? Cannot believe this and I am very disappointed. Not coming again. My picture isn't taken very well but believe me when I tell you, that the black dot is a real bug.

Good people, good food, great prices.

Chicken Katsu, Sweet Chilli 9/10. Flavours R There, Chicken in Katsu Was Abit Too Crispy However the Sauce Given Helped That Right Out! Portions Good 4 Money

Great food, great value. Still Croydons best fast food option for Japanese/Chinese food

Sweet chilli chicken was really nice

It's fine, but doesnt taste all that fresh

DO NOT GO HERE. The staff were unhelpful, the food cold, sickly sweet and inedible. Worst Asian food I’ve ever tasted.

Ive had so many orders from kokoro since 2021 and i can definitely say i'm a recurring customer. The portions are amazing for its price and the food does NOT disappoint. only little problem is that they price up the items on deliveroo by around £3. Will forever love kokoro though. Picture shows my recent order of half sweet and sour chicken and half sweet chili chicken over rice.

This is really good food and they give really generous portions.

Love katsu curry, my favourite when in Japan & they do a cracking one in Kokoro

Great place to pickup sushi and hot food, went for katsu udon today but so good whenever I go.

Very good customer service with good and respectful staff who always smile at you. Sushi boxes are delicious always. Seating area could definitely be improved though.

Good food, no mistake... but It's London, and locals know better. If this was USA 5 star. London is well London

The food was nice and staff friendly however I ordered a mixed hot meal to share. I was distracted as my baby needed feeding and only after my son take bite of the food did I realise we was served a single meal. At the same time the server realised she brought the wrong order to us and brought the correct order over. Initially she said my son could carry on eating the wrong dish then she came back after discussing with someone else and took the dish from him. This isn’t my concern that she took the food from him but I’ve had a issue in Tooting branch where someone tried to serve me a meal that had already been prepped and was waiting at the till. So I would make sure when you order they are serving fresh food in front of you because it does make me question the practices of the staff that is the second branch visited and I’ve had similar experiences in both where I question the quality of the food.

Decent food can be a bit pricey

Very disappointed with the vegetable yakisoba. There were a few slim strips of carrot and two slim strips of green pepper, and the rest was a bunch of onions, with the noodles. I basically got a bowl of plain noodles for £6. If there are no proper amounts of actual vegetables in the dish, stop serving it. I couldn’t quite see what it looked like in the tray where it came from, but the staff surely did, and didn’t even mention it’s not up to standard, and just sold it to me. I should’ve looked more carefully, but I won’t be going back there to find out anyway. Waste of money.

Okay so the food is amazing!! but i need to let you know the fried gyzos aren't halal! The place is quite messy but the staff is sweet. I feel like they should tidy up a bit. Sweet chilli chicken was to die for and the portion is enough for two.

the seaweed crab salad was not that great I couldn’t eat it but the chicken teriyaki was banging

Chilli chicken is the best. I just wish it was spicier.

Somehow they think it's just okay to swap out what you ordered with other things when you order online? I don't normally leave reviews but it's happened before so it can't be ignored. Go in store if you're going to order from this place

I ordered sweet and chilli chicken and salmon sushi, they tastes delicious and the price is cheap.

The food was divine. The portion size was enormous. So much meat rather than just rice or noodles. Highly recommend

I bought some sweet and sour chicken yesterday. It was so hard like it had been there all day. I called to let them know and they said can you bring the food back. I took it back the next day to the manager. She said “look you eat the food” told her how am I supposed to tell how the food is when I haven’t tasted it. She would give me her name and was making sarcastic comment when I walked out. So rude! I will be complaining to head office on Monday. I’d never eat in this branch ever again.

Best food in Croydon. Good value of food and large portion.

The best kokoro i have ever been to. The atmosphere, the staff and the food were all easily a cut above the rest. Simply excellent

Food is always great. However, the area looked very dirty as it was my first time going in store rather than order online. I did get a bit put off but they have a food hygiene rating of 5 so I couldn’t drop more than a star since it may have been because it was a Friday. Oh and it was very difficult to get in with the buggy and nobody helps you so I can’t imagine how difficult it must be, well almost impossible for someone with a wheelchair due to the step and the width of the door!

Ive ordered 3 times from Kokoro and each there is no Salmon Teryaki. If its only an afternoon option, take it off the menu. The hot food is very sweet but they do give you so much, its a two day dinner. However, after reading the reviews about stale food, racist and unprofessional staff and dirty tables I worry that the freshness of the meat dishes is being mask by the sauce. For the price, I think I'm going to leave Kokoro until the reviews change, especially as I order online so cannot see what is happening in store.

First time got a tough onion in meal....please peel onion prpperly! Also the rice is raw

The food was really delicious. Sweet chilli was the best

Best place to have japanese cuisine.

I got food poisoning from the chicken

Went in at 6pm they had no salmon teriyaki the woman told me it was “only for early in the day” doesn’t say that on the menu but cool. Then went to pay for alternative items and got told it’s cash only. The worst kokoro I’ve had the displeasure of walking into.

Obviously Kokomo serves good food. Fixed price as other places. Good number of tables to dine in and very close to tram stop

It's always a different experience at Kokoro. When it's good it's quite good, but when it's bad it's not good at all. The sweet chili chicken for example was gelatinous, lacking flavour and the chicken tasted old, and the rice was very overcooked and mushy.

Some of the chicken I teriyaki chicken I ordered tasted funny and smelled the same. I was even more disappointed when I saw some of the chicken was raw! also left me on the toilet for an hour

Sushi ok, chicken katzu practically KFC fried chicken with curry sauce ... dumpling ehm maybe not Not cheap for the quality service ...so so ...place dirty ....definitely the management have to change something

Good food and portions; well worth the visit. Why three stars? They refuse cash payment and they close at 8pm, which is a shame as there are lots of people who would love a late night Kokoro.

Food was okay but we didn't like the fact that the worker immediately followed us to the front of the store, went outside and glared at us while we chose our drinks, proceeded to go back into the store and literally wait behind us until we bought our food! Now, did he do that to anyone else who came in after and as we sat and ate our food? No, except when another black customer came in. I think your staff need a course on racial awareness!

It's not as sickly sweet as their branch in Bromley, but I still left feeling like I'd had a huge dessert.

I wanted to try out the food at Kokoro for the first time today but i didn't know what to get. I only knew I wanted something spicy and asked what they can recommend.They were so kind to let me try! I absolutely love the spicy pork dish and the spicy chicken is good too. It's just what I wanted! I will definitely go there again and I will try out something different- the spicy pork is really 🔥🔥🔥fantastic! And it comes with white rice.

Good portion sizes but the food lacks variety. Meat dishes could offer vegetables as a mix to improve the recipe. Meal is quite oily too.will have to go for the sushi next time. If in Croydon would recommend Osushi.

Great and tasty food at great prices. You can easily eat yourself full, that's for sure.

The owner is rude. The food is poor quality. The fish is off. Disgusting tables that are sticky and gross. The service is terrible. The rice is more water than anything. Very disappointed.

Delicious sushi, good portion size, fresh ingredients. Would recommend.