Based on 526 opinions finded in 2 websites
Based on 526 opinions finded in 2 websites
Opinions
Great lunch spot with branches across London. Reasonably priced, decent quality sushi, katsu, noodles etc. Does the job!
Neil Watson . 2024-02-20
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Very generous portion sizes and always delicious. I almost always come here when I visit Atria. The katsu curry and teriyaki chicken are my favourites
Dani . 2024-02-14
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I’ve found that the quality of kokoro, not just this branch has dropped recently. Still great value for the price.
K . 2024-02-10
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Food was a bit cold and not nice taste. Staff don't clean the tables enough.
Carla-Marie List . 2024-02-10
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Consistently good food every single time. Cannot go wrong with this place. Reasonably priced too for a big portion. Would recommend the sweet and chilli chicken with rice their sushi is also top quality.
jameel walji . 2024-01-31
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Food taste is not the same as before. I am one of the regular customers. Their fried chicken and curry sauce taste so mild. I can promise you can make a better one at home.
Kamrunnahar . 2024-01-26
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I have been eating in Kokomo for some time now, they always served fresh food! I had never tried to have food delivered from Deliveroo!… Nevertheless it was late and I decided to have sushi, was cold and I decided to try to have it delivered at home! The sushi boxes that didn’t contained avocado was yummy and properly packed and fresh! The avocado hosomaki wasn’t as fresh as you would expect it! At first I saw some brown around the avocado until I decided to actually open the sushi in half to see what the brown thing was!… And the food wasn’t as fresh as you go in the actual restaurant, as previously I had tried it there. The avocado was brown! The rice was as brown containing a rotting and brown avocado inside. I don’t know how long had been sitting there in the shelf or how old the avocado was, but they “KOkORO” as a REVIEWER I would never expect that KOKORO would deliver a box containing avocados in that state. Specially when I always make food reviews. And I mean I have been reviewing restaurants for a long time. But I have never, have seen anything like that served to public before. Nevertheless here is the review they so much deserve it. Neither I have given stars so low in these 6 years I have been giving reviews to restaurants and gastronomies of the world. So KOKORO. Serve fresh food delivered next time. Yours Gastronomia do Mundo.
Gastronomia Do Mundo (Food-Critic) . 2024-01-20
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Best place to have sushi and hot food Staff are very friendly
mareedu sravani . 2024-01-16
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The portions of the service are excellent ordered curry katsu chicken rice is a good value for money, taste is acceptable p.s takeaway will be cheaper than dine in
onemantravel ling . 2024-01-06
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Unfortunately the teriyaki chicken noodles were very very disappointing. Just tasted sweet with lack of taste. Also the chicken tasted strange… The ambiance is really nice and sushi looks good although not tasted it, but was disappointed.
Oliver Bond . 2023-12-17
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One of my favourite place to grab a quick but warm lunch or dinner when on the go. Love the food and is reasonably priced. Service is not bad but not great either, they just want to serve your food as fast as possible and get on to the next customer.
Jorge Filipe Simoes Marques . 2023-12-15
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Unfortunately soup was like warm. I sent it back and was still only warm.
adrienne durkan . 2023-11-29
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Love the food, you can tell its cooked fresh, taste delicious, always buy whenever i am in town. Good value for money, portion sizes are great. I share mine with my child. I dont mind cleaning the table myself before eating. Love the whole experience and eating with my chop sticks! Love the food and flavours. Thank you :)
Nina . 2023-11-01
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popped in to get some food in a work break, the lady was nice enough, the food was good but not presented in the best way… a decent and clean kokoro chain
Helena Edwards . 2023-09-14
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Went to Watford Palace Theatre 🎭 just before the production popped into this place get some food. Not very busy got served quickly the cashier was helpful. The food was ok had sweet Chilli with rice (the regular box) the box full and good value for money £7.75 but the 500ml bottle of Coke was an eye watering £1.99 spice level for the chicken was medium hot not sure if I would have it again.
Lyne Carty . 2023-09-10
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Place was soo dirty and filthy. Every single table had some dirth on. The restauran wasn't busy, staff was having a chat not bothered at all... Food not bad, but definitely not for eat in... At least put some music on...
Vivien Domokos . 2023-09-10
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Food is always fresh and delicious 😋
Nathalie Graham . 2023-09-03
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Food not that tasty as use to be, also half of menu was not available. BUT BIGGEST PROBLEM THEY REFUSING TO TAKE CASH😤😤😤😤😤IN THIS CASE NEVER CAMMING BACK!
Santa Beleckaite . 2023-08-30
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Great value for money, large portions, great flavours.
Steffan Morais . 2023-08-10
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food is delicious. but not accepting cash
androidcharlie (androidcharlie) . 2023-08-06
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The food portion is fine but the noodles are really dry and greasy from chicken/pork etc. Feeling sick after half portion. 😏 Chicken katsu salad is tasty but hardly find a salad in it. 🤷🏽♀️
Gembiczki Enikő . 2023-07-23
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Excellent tasty food. Nice range to choose from. Will come back.
Tak Liu . 2023-07-21
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Fresh, tasty, amazing in value.
Caro Anna . 2023-06-23
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Overpriced food not the nicest or most filling chicken gyoza had to go kfc after
Maria James . 2023-06-17
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I we buy two large rice and get just one as both were half empty, they cheated and did not sell what is on the website, missing half of the food, not recommended they cheated when my husband does not look at what they doing, as he looks at the shishi. It's disgust. They charge more for large and give small.
Aniela Kamińska . 2023-06-16
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Cold food, no flavour, slow staff that seem lost and confused, and a small sauce for £1.20 when you can get a full litre bottle for a lot less.
Star Big . 2023-06-09
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Atmosphere that of a supermarket more than a restaurant as most customers take away. Sushi pretty good but miso soup lacks body and bite. Acceptable but not the best option n Watford.
Martin Evans . 2023-06-04
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This is a great naughty but not too naughty take away option. The portion sizes are huge and can easily be split between two and the food is consistently good.
Shiona Hawkins . 2023-05-31
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Had the chicken katsu, not bad.
Andy Jones . 2023-05-22
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The portions of the food were satisfying. Actually I could say that they were more than enough. I could have eaten the same plate for second time. The taste was alright but it reminded me of fast food chains like McDonald's. The tables weren't so clean. Staff did the job appropriately but nothing extraordinary. Finally I could say that the prices were low and very affordable.
George Kis . 2023-04-20
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very rude service, food almost cold, do not recommend to anyone
I B . 2023-04-11
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After ordering food, wanting to pay for it in cash, I got a refusal and the lady at the checkout said that she couldn't do anything else and with all the people in the queue she normally confirmed that she had to throw the food in the garbage. Ecology with fascism, they take away people's choice and freedom, I was a regular customer, from today I don't buy in these stores anymore and I will persuade others not to buy food there. I definitely do not recommend it.
Piotyr . 2023-04-11
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Very tasty lunch, although the rice was unusually stodgy. The salmon and chicken Katsu were great, with the medium being a big portion. That said, would eat there again.
David Scott . 2023-04-07
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Always good service....food is great
Jackie Davies . 2023-03-11
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The food chicken katsu carry and another four meals I bought was heated in the microwave and I think is too pricey as food from a microwave.
Dariusz Isanski . 2023-02-18
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Orderer takeaway arrived 40 mins later COLD and disgusting, will never order from them again….. waste of money
Sharon P . 2023-02-10
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It's OK for something quick to grab but I wouldn't ever plan to go there.
Sharon Manikham . 2023-02-04
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Unfortunately, I didn't take pictures of food but highly recommend it. Once again I was there and again food was delicious😋 but tables need to be more often cleaned
Fadia Ramminger . 2023-01-29
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nice good food but the place was dirty, tables not cleaned and service is slow.
A Q . 2023-01-26
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Really nice place to sit down and enjoy a really well prepared chicken katsu with rice! It is very filling and tastes delicious. The staff here are also wonderful! Very generous portions and even a place to charge your phone! 5 stars all around
Benjy james . 2023-01-21
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We had sweet and sour chicken with noodles and sushi, the sushi rice was over cooked, and the avo too hard to eat and I had to take it out before I could eat it. The noodles were dead average. The tables were filthy... The service was pretty good and quick though, but that's about it.
Melanie Carvalho . 2023-01-21
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The most rudest staff I have ever dealt with. Lying with the prices as on the big menu board the prices are one and then on their little hot food area window they had very small, smudged prices that are higher than on their menu board and when questioned about it the staff became very rude, no customer service whatsoever, not even am apology. Disgusting attitude and would not recommend it going there unless you want to over pay and being shouted at by employees!!!!
Simona Dimova . 2023-01-12
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This isn't my favourite Japanese restaurant,but the food is tasty and the staff are friendly.
stella lennon . 2023-01-04
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A little expensive. But great food!! Lovely customer service.
Stacey Dawber . 2023-01-04
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I went to the shop, tried to order chicken katsu udon soup, one of the staff members told me they don't have any at the moment. Went outside the shop and checked if its available on Deliveroo and what a surprise, it was available so I ordered and got it in 15min which cost me more money. Useless, irresponsible staff who is lying to costumers for reason I really cannot understand,I was regular but will not go back again
Ivana . 2022-12-29
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The food is good but the service could be better. The tables were all dirty, we asked the staff if they could wipe the tables down twice. They’ve continuously ignored us. As well as this, we had to wait for our food to be served. after repeatedly asking…the reply was 5 mins…the staff remembers have blatantly ignoring their customer requests.
Dilara Kose . 2022-12-17
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Regular there. Always welcome,and great food.
Mieszko Wiernik . 2022-12-05
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Nice food, but poor service. Some prices are unreasonably high. Forget to put chopstics cutlery nupkins
Natali Bel . 2022-12-01
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Ridiculous. I've been to Kokoro in Woking, Oxford, Guildford, Clapham, Tooting, Wimbledon, Putney, Richmond, Maidenhead and Maidstone because of work and in those locations I always order one thing - large Tofu Katsu Curry. However, for some reason they refuse to sell Tofu Katsu Curry in Kokoro Watford, and this is where I live! I just want one thing and they can't sell it to me. However, they said if I order it online I can get it delivered. But I can't buy it in store! Bloody ridiculous!!! So that's what I did, however, there was no option to order large. I will keep this one star until I can buy a large Tofu Katsu Curry in my local Kokoro. Bloody ridiculous.
Vitali . 2022-11-24
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Best fast food lunch time joint. Good food and relative to some places value for money.
Sam Hodson . 2022-11-16
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Absolutely love the seafood udon soup noodle, love it so so much, and I'm a malaysian foodie so this says a lot. But having that said the place needs some cleaning up as it was quite dorty, not blaming the staff maybe the previous people who ate there are just pigs. And if you were to take away the soup noodles better be sure you're going to eat it soon or just eat in because if you want to pack the soup separately they'll chrge 75p more for the extra container.
Louis Siah . 2022-10-31
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The food was very bad quality the portion size was terrible and I felt.ill/unwell the next day..a total. dissapointment
Watford . 2022-10-31
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Nice little sushi place that also served hot food, reasonable price and good food. However, the service is slow beyond reasonable. Love coming here for their food, but dislike the CBA attitude of their serving staff. So slow that even sloths are faster than them.
Mrs Man . 2022-10-29
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I love this place but do have to wonder why after being open for a couple years now that they still shove everything onto one tv screen then duplicate it on the other. You need binoculars to read the menu! Please split them so one shows your cold menu and one shows your hot menu. Food is awesome as always!
KrisKarl . 2022-10-29
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Very good food. We ate chicken gyoza, sushi and sweet and sour chicken with rise. Yummy.
Andreea . 2022-10-27
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Great food and awesome ambience. Just like it, would prefer to go again.
Kalpana Mukilan . 2022-10-23
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Delicious, hearty food. Very generous portions
Tomasz Hemerling . 2022-10-18
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Sorry for giving 4sters for service but I think they need extra colleague to serve. They are trying their best but looks like they are short of colleagues
Camron Leitao . 2022-10-15
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Delicious food.. big portions.. pricy and when busy super slow.. polite staff 4⭐
Dread Pirate . 2022-10-05
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Excellent food and service. Filthy Mens / Disabled Toilet! Bowl, Floor and surrounds. 52 Watford High Street. WD17 2BS. 11/09/2022 at 12:57pm.
michael ellis . 2022-09-12
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Loved it a nice portion very tasty
Martin Stanhope . 2022-08-26
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Love the food and nice big portions
irene kruuse . 2022-08-14
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This is one of my favourite places to eat. Good value for money and quantity, I end up going for large as it is about £1 more. As I have IBS I have to be careful with what I have and have really enjoyed the beef bulgi stew and always have noodles. If you come for lunch time it can get very busy but don't let that put you of. The only negative is that some dishes are very saucy and can spill when taking home so be extra careful when carrying
Neko georgie . 2022-08-13
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This is my first time at a Japanese fast food restaurant, and I had a good experience. The place suited my vegan daughter and her two children. I was delighted by the beautiful display of the rolls and sushi trays. The grandchildren really enjoyed the miso soup and seaweed salad. I chose a box of a large and tasty combination. The price was cheap and the food was delicious. The noodle portion was average.
Mimi Sharon . 2022-08-07
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Kokoro's food is lovley, it's always fun of flavour, staff are very nice.
kayleigh Pennell . 2022-08-07
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Their pumpkin katsu curry is bomb and the spicy tofu! Delicious and tasty, a speedy service.
Jason Tan . 2022-07-10
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Been here several times. Food was usually good - but - not the last couple of visits. Went on Saturday 9 July. Avocado - unripe and rock hard. Rice was old and dry. Ginger - old and dry. Salmon tasted of added water. Tuna on display was black. (Looked like it had gone off). Previous visit had little selection so did not purchase. Probably will not return.
Andy G . 2022-07-10
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Awful slow 1 star customer service chicken Teriyaki horrible dry no sauce like it had been reheated and cooked a week ago won’t ever be returning.
kevy2j28 . 2022-07-10
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Chicken Teriyaki was a disgrace! Inedible chicken that was tough as old boots and dry! God knows how many days old it was. Never again!
Paul Reay . 2022-07-07
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Bought a chicken curry with noodles which was very nice and cost about £7. They do some nice Chinese food to take away or eat in.very reasonably priced.
Philip Howe . 2022-06-05
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Nice sushi but not the greatest..bit more expensive than the one in the market..but a good substitute when that one is closed
All clear waste limited . 2022-05-28
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We ordered a take out last night. The chicken was old and chewy. Absolutely disgusting quality of food. Will not order from here ever again. Not cheap either!
nimsk2016 . 2022-05-14
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I've only given this Kokoro 2 stars as the service is just so slow. In the middle of lunchtime still only one server. There are 2 tills, why don't they use them as there always seems to be plenty of staff. I never go in now for lunch as uses nearly all my lunchtime waiting to be served. The food is very tasty and filling and pricing not bad.
Nicky Jarrel . 2022-04-29
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Good portion sizes and tasty food
Sarah Whyte . 2022-04-26
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Amazing food. Really impressed.
Chris Riedel . 2022-04-23
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Great food, but the service is so slowwwwwwwww
Giacomo Tedeschini . 2022-04-11
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Nice place, food was alright. A little pricey depending on what you have. Not many tables to eat at but it is good for a quick take away collection
Samuel Dauvin . 2022-04-04
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Rubbish everywhere around the store. Bin fully full. Probably busy Sunday and shortage of staff but not sure. 5 minutes to clear the bin, rubbish and wipe the tables.
Yama Danish . 2022-03-22
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Fast service. Good food. You can see your order get prepared right Infront of you.
Blivnikl . 2022-03-14
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I've tried many dishes at Kokoro. Their soups and dumplings are top notch. Fresh and boosted with flavour. However, their some of their chicken dishes are a lot to be desired. The sweet & sour or sweet & spicy. I'm not sure what it is but the chicken tastes artificial, under cooked or simply just boiled. Not the biggest fan as I have had better options. Nothing worse then eating food and chewing cautiously to only end up with an upset stomach the next day. Think my last venture here has now been decided. Never again.
Nathaniel Richards . 2022-02-27
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The food is great, but the service is extremely poor and slow. They have a queue to the door and only one slow person behind the till! Although the food is good I’m not sure how I feel standing 25 mins in a queue for sushi.
Vinay Chohan . 2022-02-25
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Never go wrong with kokoro fresh food. I wouldn't reccomend the sushi, it always tastes a bit wierd.
Daniel Atamanciuc . 2022-02-22
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Got given the sweet and sour chicken with rice, had it as a takeaway and it tasted like fish. I’ve been here multiple times with only but good reviews but this time it tasted fishy. Would not recommend
Amelee Taylor . 2022-02-21
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Slow service (seemingly unless you've ordered online beforehand), we even had a couple of customers come in after us still served before us. Tables were dirty and hadn't been wiped down, but staff were on their phones in between customers instead. Average food at a reasonable price but not worth the overall experience.
James Willis . 2022-02-21
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Some seriously banging food here
Alexander M . 2022-02-10
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Nice spicy fresh food. Chicken is halal, wouldn't call it Asian, it's one of those European adaptation of Asian food
Mohamed Ramadan . 2022-02-09
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Chilli Tofu just tasted of burning heat. Zero flavour. One teeny piece of carrot, one bit of onion and a random peanut? Absolutely zero love put into this dish. Awful.. Oh and the Gyoza were cold. Utterly disappointing. Wish Id gone to wagamama instead...
Dan Kennedy . 2022-02-03
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Very good food and friendly staff
Sultan Alkatheri . 2022-01-27
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Food tastes great however the queue is long and you end up waiting a long time to be served as there is only ever 1 person serving.
Alica Wise . 2022-01-19
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Some really amazing food here!!! The rice bowls are an absolute taste sensation and can always be enjoyed, I would highly recommend this place.
Fabian Brady . 2022-01-18
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I've walked past this place more times than I can count and I've always wanted to try some food from them as I recently started getting into Asian cuisine. Today I finally caved and got the Chicken Katsu. It was delicious and watching the person serving me the food cut the chicken was like watching a kdrama😂 ite cheap too I payed £6.45 while in St.Albans it costs nearly £12. Definitely worth going here!
Nicole Smoczynska . 2022-01-18
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Went there tonight for a quick meal, as it was fairly quiet inside… we ordered a simple katsu curry which was nice I must say. We went to find a seat but found every table covered in food and rubbish…. It took us to ask the staff to clean the tables… there were lots of staff just stood behind the counter but none doing any cleaning. Even the refrigerated shelves were dirty. Not what I would expect from a place like this… they need to think a lot more about hygiene there…
Kiwidinner . 2022-01-07
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Prioritizes delivery orders over walk in due to staff shortages, no explanations or apologies. Wouldn't be so annoyed if there was any form of communication instead of letting the queue build all the way out of the door! Walked out around 25 mins into the next available restaurant.
Rebecca . 2021-12-28
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Chicken katsu curry is the top, if you feel really hungry for lunch and you don't want spend too much money this is the place!
Elyas Karim . 2021-12-26
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The quality of food is top notch 👌
Razvan Marian . 2021-12-12
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I’ve never felt compelled to post feedback before, but couldn’t let this pass. We ordered the hot dish “Vegetable Yakisoba - Kokoro’s signature noodles with vegetables and yakisoba sauce”. We got cold, bland noodles with no vegetables. When we complained we were told that, despite the picture, it is only plain noodles and they only add a little bit of carrots (no sign of even those)!
Gary Staines . 2021-12-11
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It's a pay for what you get scenario. A big portion of crispy chicken / turkey covered in sauce with deliciously steamed sticky rice. If your hungry and don't mind fast-food styled produce then it's a good option. It's a once a month kinda place, and not in the sense where it's about affordability. I'm giving it a 4/5 because as a returning customer last time the staff were rude but all other time's it's been quick, easy and simple.
James Farrell . 2021-12-08
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I have ordered chicken bibimbap food taste really nice from top however I was not able to finish meal because of way too much oil 1star.. 😑 Such a pity...
Maggs B . 2021-11-28
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Kokoro - The heart of disappointment. Sadly, my experience here was far from the expectations I had in mind from reading all the reviews. Initially wanted the chicken udon, which was out of stock. So I settled for the chicken katsu curry. The chicken was crispy however the rice was overcooked, the sauce was very basic, not a vegetable in sight which made it a very bland experience. A bowl of crispy chicken and stodge. On top of the poor food, I had to wipe down my own table, and the ambience is what I could akin to being in a morgue. Very sad and frustrating.
Rob . 2021-11-23
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Use to be a clean and nice fast food place I used to order delivery quite often. Went there today to get a take out today, found food on their shelves are in a mass, and I can see lots of MOLDS !!on their shelves underneath the glass. It’s so disgusting!! I will report this to the food standards agency.
428huilingz . 2021-11-13
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348 Opinions
I have been a fan even when they first appeared at the original Watford Market. The food is probably some of the best this side of London. The main problem now is that it is way understaffed and you m
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