Kokoro in Watford

Some really amazing food here!!! The rice bowls are an absolute taste sensation and can always be enjoyed. I would highly recommend this place.

Great food. Lacks ambiance but that's ok.

I rate this a one star because we went to go and pay for our food and they completely ignored us for at least 10mins then they started serving the people behind us that had obviously ordered on their phones it is very rude to intently ignore us.

They are halal certified but serve pork.

Horrendous service, had us waiting 15 minutes without even letting us know and once we asked

Had bad experience with customer service.And short staffed need to wait for sometime to order food as the front staff was busy with the take away orders packing and nobody else to take the order.

Go here a few times a week to mainly grab a chicken katsu salad which is 10/10. Sometimes have other food like sweet and sour chicken or katsu curry. Food is always very good and service is normally also perfect. Although lately have noticed service to be getting a little slower. Was waiting to be served for nearly 10 minutes whilst Deliveroo drivers coming in after me were getting served straight away. That just needs improving

Really nice place to grab a quick bite. There plenty of other restaurants but going to Kokoro is always the safe option. After a nice meal they have lots of options for dessert. Customer service was not the greatest but it was good.

The lady who served was very rude! .. was ignoring me the whole time singing a song. I bought a cold meal and wanted to buy a hot one as well and she said "IF I HAVE TIME" very rude, no thank you, no sorry..when i left she said "ciao"..very rude, racist and unprofessional. the food was cold and off (sour taste meat). never again

Plenty of options and good prices

The sushi is spectacular 👌 Genuinely some of the best I've had. It is always really well made, fresh, with plenty of variety. The prices are good too. Omg, the salmon... it just tastes of the ocean. In the best way possible ❤️❤️ They can get a little busy inside, so i recommend take'away over dining in. But even so, its a good spot for lunch.

Food is good but a little pricey for what you get. Could do with a bit of a clean by the staff, rather than waiting for the customer to clean the tables so that they can sit and eat.

Thank you so much, Sue! You are a credit to Kokoro. The best service I’ve had at a kokoro in years. You made my business trip so memorable. Much appreciated,.

Very generous portion sizes and always delicious. I almost always come here when I visit Atria. The katsu curry and teriyaki chicken are my favourites

We're really glad we decided to pop in instead of going to places we usually visit. The food was great and not a bad price. My kids are trying to engineer another visit to Watford just to have good again

I do not advise anyone to order teriyaki salmon, it is just sugar. Very, very sweet and I told the girl in the cashier and she don’t care

staff are often rude; the food is overall fine but on one occasion the noodles weren't cooked properly

Always beautiful, and good value. 10£ per person you cam be full for a whole day. Coud be more spicy thoo Very nice, authentic

The food at this restaurant is amazing, and I dine here at least twice a week. However, my experience tonight was disappointing due to the poor customer service. The lady at the till was very rude and didn't acknowledge that customers were waiting to order. When I asked to place my order, she was unresponsive and ignored my requests for specific flavors. This behavior is unacceptable and needs to be addressed.

I previously rated this restaurant highly, but no longer feel my rating was appropriate. The food used to be good, but its quality has declined over time. Now, anything spicy is drowned in chili oil to the point of unpleasantness, not because of the spice but because of the sheer oiliness. The chicken katsu curry is bland compared to how it used to be. The restaurant is no longer as on top of cleanliness as it used to be and service is slower.

the most unpleasant experience, the worst food it didn't taste like anything.

First time Ordering Korean beef bulgogi with steamed rice. Beef looked shredded and sticky like it’s a few days old. I did not eat this as it didn’t look right or match the image in their menu. Waste of money 😞 The only foods I’ve liked so far are the gyoza and prawn katsu set

Large, decent quality japanese bento. Good flavour and very affordable for what you get

This used to be amazing a couple of years back. The service is AWFUL. Really really rude. When I asked for chopsticks they said there's a charge now but no charge for a fork?? The food is so much worse, like bad canteen food. Not worth it, I recommend sushi mai in Watford market which is fresh and cheaper.

During my Visit in this watford branch i was welcomed by very friendly staff of Member I ordered the set of Sushi the food was really fresh and delicious and the Lobby area was very clean.Highly Recommend this place!

Worst kokoro ever had. Lazy staffs, no trays

This was a good place 2 years ago, but now the food and service quality has dropped. Wouldn't recommend this place.

This is place is filth I don’t recommend you eat from here if you have any cleanliness standards.

I’ve ate at kokoros for years, usually it’s great. but I don’t think I will again at this one. I placed an online order a few days ago for my usual spicy tofu, half way through eating I see that the tofu is mouldy, covered in blue & green spots, I felt sick. I don’t want to know what’s going on in the back of the kitchen or how old the food is.

Food was delicious but staff was rude and look like they don’t care about you. Thank for responding, I will just like to say that most of the time the staff was very friendly and caring but this time I think the employee attitude was a bit rude. This happened on Sunday last week at about 12:15.

It looks like the school canteen. The rice is very delicious, but the noodles not so much. Also, the sushi is not very fresh...

The staff here are incredibly rude. I ordered food and decided to eat in, the food was dry and didn't taste fresh. I asked for a glass of water to which they rudely demanded 80p for the cup of tap water. I refused and was disgusted, especially after purchasing food and eating it in their restaurant.

Avocado sushi is fresh and amazing!

The food was nice but the service was amazing. Somika gave me some really good recommendations and was really friendly

Terrible customer services. Waited over 10 minutes to be served with only one customer ahead of me the lady didn’t even apologise for the wait. They had no knives so I had to use two forks to cut the Katsu curry. The tables were left in such a terrible state and no one to clean them, even after I was there for over 30 minutes. Another customer had to pointed out to them to clean the table so she could sit down and eat her food. I will not be visiting there again and I hope the other stores are not as bad as this one in Watford . I wish I had taken some photos and uploaded them.

Extremely rude staff. They hardly speak English or listen to what customers wants. They speak their language about customers and whisper to each other. portions are gone small and price went higher. We regret going there.

Great food and a pleasant atmosphere, but I feel they are being a bit stingy with the amount of meat they put in a large portion. Been to different Kokoro’s , was surprised of their generosity.

Staff were really lovely, friendly and helpful. Food looked amazing, however it was the sweetest teriyaki I have ever eaten, so much so I found it difficult to eat. Overwhelming sweetness left little room for other flavours. Would try other dishes in case it was a one off.

Food is good quality. Good rice good meat. Staff is meh.

It used to be favourite rice food but not anymore

I’ve bought 3 takeaway meals from Kokoro. I’ve never had a sit-down meal as the ambiance is like a school cafeteria. No warm vibes or a place you'd ever think of meeting up with a friend for a meal. The sushi is boxed and displayed on refrigerated shelves, so you simply choose what you want and take it to the cashier. Hot food is displayed on the menu board and in the hot buffet pans on display, so you can see what you’re getting. It would be nice if they labelled the hot pans so that customers can actually see what each item is without guessing or having to ask. I mean you can’t easily tell the difference between Spicy Chicken Curry, Chicken Teriyaki or Sweet & Sour chicken. And certainly, you just don’t know if you’re a new customer like I was. Noodles and rice are kept at the back counter, as well as soups. I feel as though they fill containers with 80% rice and 20% meat. I’m not sure if it’s good value for money but it's nice having a hot, tasty, freshly prepared meal. The sushi isn’t bad either but best eaten the same day. They don’t accept cash…only cards which turned out to be an inconvenience to me one day. But I guess many businesses are moving cashless, though I don’t necessarily agree with it.

Great lunch spot with branches across London. Reasonably priced, decent quality sushi, katsu, noodles etc. Does the job!

I’ve found that the quality of kokoro, not just this branch has dropped recently. Still great value for the price.

Food was a bit cold and not nice taste. Staff don't clean the tables enough.

Consistently good food every single time. Cannot go wrong with this place. Reasonably priced too for a big portion. Would recommend the sweet and chilli chicken with rice their sushi is also top quality.

Food taste is not the same as before. I am one of the regular customers. Their fried chicken and curry sauce taste so mild. I can promise you can make a better one at home.

I have been eating in Kokomo for some time now, they always served fresh food! I had never tried to have food delivered from Deliveroo!… Nevertheless it was late and I decided to have sushi, was cold and I decided to try to have it delivered at home! The sushi boxes that didn’t contained avocado was yummy and properly packed and fresh! The avocado hosomaki wasn’t as fresh as you would expect it! At first I saw some brown around the avocado until I decided to actually open the sushi in half to see what the brown thing was!… And the food wasn’t as fresh as you go in the actual restaurant, as previously I had tried it there. The avocado was brown! The rice was as brown containing a rotting and brown avocado inside. I don’t know how long had been sitting there in the shelf or how old the avocado was, but they “KOkORO” as a REVIEWER I would never expect that KOKORO would deliver a box containing avocados in that state. Specially when I always make food reviews. And I mean I have been reviewing restaurants for a long time. But I have never, have seen anything like that served to public before. Nevertheless here is the review they so much deserve it. Neither I have given stars so low in these 6 years I have been giving reviews to restaurants and gastronomies of the world. So KOKORO. Serve fresh food delivered next time. Yours Gastronomia do Mundo.

Best place to have sushi and hot food Staff are very friendly

The portions of the service are excellent ordered curry katsu chicken rice is a good value for money, taste is acceptable p.s takeaway will be cheaper than dine in

Unfortunately the teriyaki chicken noodles were very very disappointing. Just tasted sweet with lack of taste. Also the chicken tasted strange… The ambiance is really nice and sushi looks good although not tasted it, but was disappointed.

One of my favourite place to grab a quick but warm lunch or dinner when on the go. Love the food and is reasonably priced. Service is not bad but not great either, they just want to serve your food as fast as possible and get on to the next customer.

Unfortunately soup was like warm. I sent it back and was still only warm.

Love the food, you can tell its cooked fresh, taste delicious, always buy whenever i am in town. Good value for money, portion sizes are great. I share mine with my child. I dont mind cleaning the table myself before eating. Love the whole experience and eating with my chop sticks! Love the food and flavours. Thank you :)

popped in to get some food in a work break, the lady was nice enough, the food was good but not presented in the best way… a decent and clean kokoro chain

Place was soo dirty and filthy. Every single table had some dirth on. The restauran wasn't busy, staff was having a chat not bothered at all... Food not bad, but definitely not for eat in... At least put some music on...

Went to Watford Palace Theatre 🎭 just before the production popped into this place get some food. Not very busy got served quickly the cashier was helpful. The food was ok had sweet Chilli with rice (the regular box) the box full and good value for money £7.75 but the 500ml bottle of Coke was an eye watering £1.99 spice level for the chicken was medium hot not sure if I would have it again.

Food is always fresh and delicious 😋

Food not that tasty as use to be, also half of menu was not available. BUT BIGGEST PROBLEM THEY REFUSING TO TAKE CASH😤😤😤😤😤IN THIS CASE NEVER CAMMING BACK!

Great value for money, large portions, great flavours.

food is delicious. but not accepting cash

The food portion is fine but the noodles are really dry and greasy from chicken/pork etc. Feeling sick after half portion. 😏 Chicken katsu salad is tasty but hardly find a salad in it. 🤷🏽‍♀️

Excellent tasty food. Nice range to choose from. Will come back.

Fresh, tasty, amazing in value.

Overpriced food not the nicest or most filling chicken gyoza had to go kfc after

I we buy two large rice and get just one as both were half empty, they cheated and did not sell what is on the website, missing half of the food, not recommended they cheated when my husband does not look at what they doing, as he looks at the shishi. It's disgust. They charge more for large and give small.

Cold food, no flavour, slow staff that seem lost and confused, and a small sauce for £1.20 when you can get a full litre bottle for a lot less.

Atmosphere that of a supermarket more than a restaurant as most customers take away. Sushi pretty good but miso soup lacks body and bite. Acceptable but not the best option n Watford.

This is a great naughty but not too naughty take away option. The portion sizes are huge and can easily be split between two and the food is consistently good.

Had the chicken katsu, not bad.

The portions of the food were satisfying. Actually I could say that they were more than enough. I could have eaten the same plate for second time. The taste was alright but it reminded me of fast food chains like McDonald's. The tables weren't so clean. Staff did the job appropriately but nothing extraordinary. Finally I could say that the prices were low and very affordable.

very rude service, food almost cold, do not recommend to anyone

After ordering food, wanting to pay for it in cash, I got a refusal and the lady at the checkout said that she couldn't do anything else and with all the people in the queue she normally confirmed that she had to throw the food in the garbage. Ecology with fascism, they take away people's choice and freedom, I was a regular customer, from today I don't buy in these stores anymore and I will persuade others not to buy food there. I definitely do not recommend it.

Very tasty lunch, although the rice was unusually stodgy. The salmon and chicken Katsu were great, with the medium being a big portion. That said, would eat there again.

Always good service....food is great

The food chicken katsu carry and another four meals I bought was heated in the microwave and I think is too pricey as food from a microwave.

Orderer takeaway arrived 40 mins later COLD and disgusting, will never order from them again….. waste of money

It's OK for something quick to grab but I wouldn't ever plan to go there.

Unfortunately, I didn't take pictures of food but highly recommend it. Once again I was there and again food was delicious😋 but tables need to be more often cleaned

nice good food but the place was dirty, tables not cleaned and service is slow.

We had sweet and sour chicken with noodles and sushi, the sushi rice was over cooked, and the avo too hard to eat and I had to take it out before I could eat it. The noodles were dead average. The tables were filthy... The service was pretty good and quick though, but that's about it.

Really nice place to sit down and enjoy a really well prepared chicken katsu with rice! It is very filling and tastes delicious. The staff here are also wonderful! Very generous portions and even a place to charge your phone! 5 stars all around

The most rudest staff I have ever dealt with. Lying with the prices as on the big menu board the prices are one and then on their little hot food area window they had very small, smudged prices that are higher than on their menu board and when questioned about it the staff became very rude, no customer service whatsoever, not even am apology. Disgusting attitude and would not recommend it going there unless you want to over pay and being shouted at by employees!!!!

This isn't my favourite Japanese restaurant,but the food is tasty and the staff are friendly.

A little expensive. But great food!! Lovely customer service.

I went to the shop, tried to order chicken katsu udon soup, one of the staff members told me they don't have any at the moment. Went outside the shop and checked if its available on Deliveroo and what a surprise, it was available so I ordered and got it in 15min which cost me more money. Useless, irresponsible staff who is lying to costumers for reason I really cannot understand,I was regular but will not go back again

The food is good but the service could be better. The tables were all dirty, we asked the staff if they could wipe the tables down twice. They’ve continuously ignored us. As well as this, we had to wait for our food to be served. after repeatedly asking…the reply was 5 mins…the staff remembers have blatantly ignoring their customer requests.

Regular there. Always welcome,and great food.

Nice food, but poor service. Some prices are unreasonably high. Forget to put chopstics cutlery nupkins

Ridiculous. I've been to Kokoro in Woking, Oxford, Guildford, Clapham, Tooting, Wimbledon, Putney, Richmond, Maidenhead and Maidstone because of work and in those locations I always order one thing - large Tofu Katsu Curry. However, for some reason they refuse to sell Tofu Katsu Curry in Kokoro Watford, and this is where I live! I just want one thing and they can't sell it to me. However, they said if I order it online I can get it delivered. But I can't buy it in store! Bloody ridiculous!!! So that's what I did, however, there was no option to order large. I will keep this one star until I can buy a large Tofu Katsu Curry in my local Kokoro. Bloody ridiculous.

Best fast food lunch time joint. Good food and relative to some places value for money.

The food was very bad quality the portion size was terrible and I felt.ill/unwell the next day..a total. dissapointment

Absolutely love the seafood udon soup noodle, love it so so much, and I'm a malaysian foodie so this says a lot. But having that said the place needs some cleaning up as it was quite dorty, not blaming the staff maybe the previous people who ate there are just pigs. And if you were to take away the soup noodles better be sure you're going to eat it soon or just eat in because if you want to pack the soup separately they'll chrge 75p more for the extra container.

Nice little sushi place that also served hot food, reasonable price and good food. However, the service is slow beyond reasonable. Love coming here for their food, but dislike the CBA attitude of their serving staff. So slow that even sloths are faster than them.

I love this place but do have to wonder why after being open for a couple years now that they still shove everything onto one tv screen then duplicate it on the other. You need binoculars to read the menu! Please split them so one shows your cold menu and one shows your hot menu. Food is awesome as always!

Very good food. We ate chicken gyoza, sushi and sweet and sour chicken with rise. Yummy.

Great food and awesome ambience. Just like it, would prefer to go again.

Delicious, hearty food. Very generous portions

Sorry for giving 4sters for service but I think they need extra colleague to serve. They are trying their best but looks like they are short of colleagues

Delicious food.. big portions.. pricy and when busy super slow.. polite staff 4⭐

Excellent food and service. Filthy Mens / Disabled Toilet! Bowl, Floor and surrounds. 52 Watford High Street. WD17 2BS. 11/09/2022 at 12:57pm.