Knickerbockerglory in Bath and North East Somerset

I do not recommend Ella's Cafe. Horrible experience popping in just for a coffee. Before we even sat down we were asked what we wanted. 2 coffees please. Do you take sugar? Yes please. Sat down and coffee brought to us. The coffee came with sugar pre added rather than sugar being brought to table. I take 1/2 a teaspoon and 2 heaped spoonfuls must have been put in, the coffee was undrinkable!!

delivery for myself and two children that are diverse when ordered it said it will take between 15 minutes to half an hour to get here in the end. We waited over an hour and 50 minutes for the delivery to get here for it to be wrong. We phoned Uber eat and they weren’t very helpful said well you know independence they can council it in order and I said well can I make an official complaint and said oh sorry we can’t do that so I’ve tried to contact McDonald’s as the whole complete order was wrong to what we originally ordered so not only do we have cold food we have the wrong order and I can’t seem to get through to anybody to make an official complaint. Plus, their feedback form isn’t working on the website either