Kitchen 38 in County Durham

Ordered from here loads before and always been really nice - today the salt and pepper chips were literally tasteless…..Katsu chicken burger was so salty it was inedible. Really disappointing as used to be my favourite takeaway

First time ordering from here. Very impressed. Food was all fresh and tasted amazing. Will definitely be ordering again

Food was excellent. Best chips from any take away! Could have been hotter but that’s being critical. Defo use them again!

food quality was fine but cold as driver went in the complete opposit direction then rang for the same address to be given to them as what was on the order.

Great food choice and qualify. Best spring rolls we’ve had and other food was good too!!

Very welcoming team, hearty meal I recommend!

Food was amazing and very hot! Definitely coming back and 100% recommend

food was fantastic. Real chips is a find from a takeaway. will order again, delivery was slow but we were notified politely & food was worth the wait! cheers

The dirty burger and chips were tasteless ... I threw the chips into the bin...

Best scran we’ve had in a while!

Amazing pizzas. Restaurant quality, not your usual pizza shop pizzas. We love the food here so much.

Wow first time ordering and I won’t be the last

the delivery time got pushed back three times, the food was barely warm when it arrived, I asked for salad with the calzone and was given chips. the good tasted good but shouldn't have to warm it up.

Absolutely fantastic food. Very fresh and handmade. Base is NOT pre cooked like most. Nothing is pre manufactured. One of the best overall. Very nice.

Food was great, really tasty. We have found lately that delivery time is constantly being pushed back - I understand that this is due to using Just Eat drivers but it lets an amazing restaurant down. We’ve had to cancel orders recently as the wait time has moved from 30mins to an hour, to 90 mins to 2 hours. Fault is with Just Eat - not the wonderful Kitchen 38. I will order direct collect in future.

Food was great and will be back

Nasty gains calzone was lovely and the salad was surprisingly good for a takeaway salad

No pitta breads with kebab unfortunately. Basic error Kitchen 38

I had an awful meal last week from Spicy Moments, this week the food was lovely but I wish I could have cancelled it as it was so late. Reluctant to order through this app again

delivery driver was rude to start but then the food was just terrible, the rice was just one block, it was so overdone you couldn't even break it up, even the dog wouldn't eat it. The chicken shwarma had a strong smell of fish although the taste was only slightly fishy, I love fish, but since I ordered chicken, it was not a nice surprise.

Was served by prachi, excellent customer service skills and made me feel very welcomed! Will definitely be returning. Amazing food too. Give her a raise!

Great food at affordable prices.

Staff are really nice, food great, vibe amazing

Food is great, but never ever use delivery. 90 to 120 minutes late, and they just blame the driver.

A class above the rest. Very different in a good way and excellent value

Chicken was pink and the duck tasted off had to throw the food in the bin as I was scared to eat it complete waste of money.

First time ordering here and will definitely be back again! Got the peri peri loaded chips, margarita pizza, garlic bread, peri peri chicken kebab. Beautiful. Came within the hour

The food was bad. Chips limp and lifeless, smash burger not even close to images shared by the shop, pork loaded fries tasted bad and weren’t eaten. Would not recommend or visit again.

The best service, food, and staff. I love all the dishes.

Shocking delivery. Didn’t even receive food.

Thank you Kitchen 38 for your Monday buy one get one free pizza deal! So accessible for students. I just had an absolutely divine veggie pizza (toppings wow so gourmet) and my boyfriend had a stunning full of flavour pepperoni pizza. Your pizzas simply taste like no other in the whole of County Durham. Thank you so much, highly recommend. Always a 5 star treat! 🌟

Took 2 hrs :( but food was beautiful . Chips a little cold

Ordered at 9:30 and deliver time had changed 4 times. Called and was told they have a new driver on route, lady on the phone was lovely and apologetic. Order was delivered at 11:02 and food was freezing cold. Would recommend ordering for collection only.

Just had a takeaway wow loaded pizza fries is absolutely gorgeous mmmmmm we'll be having from kitchen 38 again

Great service, lovely hot tasty food and arrived on time. Delivered to the radisson. Nice polite driver. Would definitely recommend

The food from this takeaway is always fantastic, restaurant quality - just eat drivers on the other hand, shocking! Watched the driver do several drop offs/collections in the opposite direction before passing the restaurant 20 mins later to deliver mine - lack of common sense resulting in cold food again. Driver also turned upto door with food in hand and not in heat bag which I imagine contributed. These drivers really let good restaurants down as their poor service puts customers off using thi

Really dissapointed. The food from the restaurant is very good however the just east delivery was awful. He took an hour to deliver the food so it turned up cold. The restaurant were helpful when called but the delivery being an hour late ruined the food

The food would have been one of the best take aways we have had in a while but the hand cut chips, loaded fries and garlic bread were cold. The paramo was warm. We will try Kitchen 38 again but if the food is cold again, it will be our last order.

Ordered “pizza fries” that were meant to be loaded fries with tomato sauce, cheese, and pepperoni. Opened the box to cheesy chips.

Normally good. Let me down tonight and didn't seem to care

delivery was fine chicken wasn't as nice as usual

Ordered a burger and pizza. The burger was great, as usual, but the pizza was far greasier than normal, making it more similar to cheaper typical pizza place offerings. Hopefully it was just a one off, as Kitchen 38 is the only place I've found who actually know how to make pizza.

This is second time I have ordered from kitchen 38 first time it was over an 1 hour late food had to be warmed up this time it was 30 minuets late the delivery man blamed kitchen 38 if he had to wait for food then I would have expected it to be hot NO had to be reheated think delivery from them is a NO

The loaded duck fries were perfect as was the chicken. The pizza was on a crust that was too thick and the option wasn’t there to chose deep pan, thin crust etc. My partner is in search of a decent 4 cheese pizza and still hasn’t found it, I think that you should also give the option to remove or add toppings as the onion killed this. I found the chips really nice but they tasted like sweet potato fries which I would never order. So from me a 9/10 and my partner is a 4/10. I think he’ll try yiir

Kakuni pork was delicious but for the price I expected more vegetables and rice.

Food was late. Turned up cold. Spoke to the restaurant. Just Eat fault. Refund required

Put an order through just eat. Got a phone call to say delivery was wrong and the guy had picked up the order from shop and it wasn’t ours, ours was still there. To refuse it and phone shop. When I phoned shop, was fobbed off and said they didn’t phone customers and was totally unhelpful. Delivery guy came and we checked order and. Wasn’t ours so refused it. He went and came back 29 mins later with our order which was freezing cold and had to be chucked out. When shop phoned back, no emphathy, lied and didn’t want to know. Will not be getting another £45 off me!!!!

Used to be a really good takeaway. Not anymore. Late, incomplete and poor quality like the rest of Durham takeaways.

Food lovely but food very late! Not happened before so hoping just a one off, weather was terrible which seems to have affected delivery!

Normally excellent but this time was 40 minutes late and cold.

Food was amazing and so much choice!!!

Absolutely delicious! Piping hot, tasty and would recommend

After placing the order kitchen 38 had the food ready with reasonable time however for over a hour my order was saying rider assigned. After multiple calls to the restraunt they managed to call just eat to find a new rider. For such a big company I think it is ridiculous that you don’t unassign riders if they are not arriving to the restraunt when they say they will.

Food amazing no time for pictures😁😁

On time, food was delicious. Every time we have ordered the food has never disappointed!

Best pizza I’ve ever had in my life! Amazing and the meal deals are great value

Lovely food, reasonable delivery time and great choice of meals.

Pizza outstanding, chicken dish outstanding but I couldn’t separate the rice with a fork, was a hard solid block, disappointed with rice only, hopefully a blip

Chicken in wrap was cold and wrap was soggy, chips were cold. Very disappointed

food 1 hour late had been kept warm, my son phoned twice about order on last call he said maybe we should cancel because food would have dried out. my katsu curry was much drier than last one sauce had dried up, sons pizza was not as good as usual. very disappointed with service and food

Very tasty kebab - nice marinade. Probably my go to place in Durham for a chicken kebab that is decent and not over priced. Delivery is nearly always on time as well when I order from kitchen 38. Thumbs up from me!

I never leave reviews unless it’s for a negative reason because I’m a hard to please snob. However, this takeaway is the best in Durham by far. They put that little bit extra effort into your food and it really shows tbh. Really competitive price wise as well.

Omgoodness absolutely to die for, restaurant quality 5star , love love love ❤️ 😍 if I could give 100 stars I would ✨️

Soo so good! Chips just like granny used to make from the chip pan. Beautifully presented, hot, tasty food. Good prices too! I'll be back...

Really disappointed with the food... hot and cold food in the same box had all turned lukewarm. Crispy chicken wrap was more like soggy chicken wrap. Chips werent very nice. A garlic sauce & bachemel sauce were missing. Almost 2 hours for delivery but it is a Saturday night. It just wasn't worth the wait unfortunately 😞

Pizza was great, as usual. However, even though I ordered a 14", I measured it at 12.5" at its widest.

Best chips in Durham. Best takeaway in Durham by some distance

Outstanding. The mozarella balls are a must

OMG!!!!! Absolutely delicious food. Crispy chicken was very crispy but still juicy. Wings spicy but tasty. Teriyaki bao bun was amazing. Chips were fantastic. Hoisin duck pizza was lovely. Whole meal was fantastic! 100% recommend!!!

So good we ordered again ! Top scran thank you.

Visiting the area and wanted parmo. Didn’t disappoint !! Pizza was fit to :)

Great pizza . Will order again . Get plucked pizza is awesome . Notorious P.I.G awesome. 🤩

Prompt delivery and tasty food chips are great 👍

Converted my extremely bland parents to flavour. Smashed it again. I might love you.

Played it safe as I am nee to the restaurant and just got a loaded fries. I will absolutely be ordering again and trying everything possible. Beautiful.

First time ordering - Great food and REAL chips which is rare now will definitely be repeat customers!

Really nice, tasty and well cooked food. Particularly impressed by the excellent variety. Will definitely order again.

Brilliant pizza we had a Kiev pizza that was absolutely delicious and which far surpassed any pizza in recent memory! Good job

Delivery driver very good polite

Food was as amazing as the first time I tried Really hot on arrival and always loads of it

Excellent pizzas, delivered on time, you could tell they had just come out of the oven.

First time trying this restaurant and not disappointed at all will definitely order again x

Delicious! Bao buns were amazing 💓

5* BUT they don’t do mix and match or allowing you to swap items around in meal deals. Plus you don’t get anything free for spending over a certain amount. Food is fantastic and delivery time is superb!

Nice Korean chicken burger, nice and thin pizzas, fries ok

Lovely food delivered quickly & hot..

We normally order from k38 and never had a bad one, tonight’s took 30 minutes longer than the app said to be delivered. The food was over cooked compared to normal and cold. Hopefully we just caught k38 on a off night

Late food. Pink chicken. Soaked brioche buns.

first time trying this place, will definitely try again!

The chicken had been reheated as it was rubbery chewyand inedible the only good thing was the chips

Second time ordering and I don’t usually do multiple reviews however the food was outstanding! We got pizza, garlic bread and a parmo and we honestly wouldn’t order from anywhere else. Parmo potion was big enough for two people to comfortably share and was delicious! Highly recommend here and will be back :) One of, if not, the best place in Durham for a takeaway

I used to love this place when it first opened Parmos definitely aren’t anything like a parmo but partner enjoyed it regardless Bao buns were really nice Chips definitely not as nice as they used to be most overcooked Pepperoni pizza was awful if I’m being honest I used to get the white chicken and I loved it but fancied a change. Maybe I made a wrong choice This used to be my favourite place to go I’m not sure what has happened Was an improvement from the last couple of times but still abit of a let down from originally !! ☹️ really hate leaving negative reviews which is why I’ve rated higher on the stars and they don’t massively reflect my review

Absolutely unreal! The Katsu loaded fries were perfect & the tomato garlic bread is probably one of the best I’ve eaten! Will definitely order again

Very tasty and hot from collection

Tremendous food. The let down was the delivery driver saying he rang me when he didn't and the store not notifying me the delivery was on its way. It was to a hotel and all he had to do was walk inside. But the food... Unreal!

One takeaway where it feels like there are actual caring humans behind it. Good food and good service!

Pepperoni topped chips had some weird flavourless sauce under the cheese. Wasn’t very pleasant. Pizzas are amazing though and quite good value.

First time ordering from kitchen 38 and we were very impressed very nice food. We ordered a pizza and a shawarma wrap the quality was amazing! Very well recommended we will be returning!

Burger was extremely greasy, but was hot and pretty tasty, will stick to bao buns in the future

Lovely food as always! Tried the Tikka Kebab today and we were not disappointed. Go on try it what are you waiting for, the best takeaway food in Durham.