Based on 1.151 opinions finded in 4 websites
Based on 1.151 opinions finded in 4 websites
Nº 326 in 474 in Middlesbrough
Nº 12 of 22 Italian in Middlesbrough
Opinions
we not received our food I have a 3 year old here hungry
Nicola . 2024-09-21
MORE AT Just Eat
Ordered via Uber came absolutely freezing cold
James Elliott . 2024-09-20
MORE AT Google
Brilliant service, food was good, portion size was good too, delivery driver was very pleasant too
Jamie . 2024-09-19
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I have been ordering for years and never had any issues untill now. Normally I get a delivery but this instance I ordered at the shop when I arrived home 5 minutes away all the food was cold had to reheat it.
Najid Hussain . 2024-09-16
MORE AT Google
Freezing cold and the chips had been re warmed by the looks of it
Emma . 2024-08-31
MORE AT Just Eat
45 minutes late and food was cold, terrible service again
Josh . 2024-08-21
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not ordered from here in a while and won't be again absolutely disgusting was a top place many moons back now by the seems of things parmo was the worst ever.
Neil . 2024-08-09
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Good food nice garlic bread and parmo's, becoming my new regular take away spot
Michael . 2024-08-03
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Food was very late cold and soggy all went in the bin requested a refund bet I don’t get one.
elaine . 2024-08-01
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The staff is really nice and lovely especially the guy called laith. I will definitely go back!
Francesca Abd el sayed . 2024-07-29
MORE AT Google
The king's road Parmesan house was an amazing spot to go and eat food. The food was delicious and appetising. The staff are friendly and helpful. Thank you to Laith who served us. I couldn't rate this place higher.
Federica Abd el sayed . 2024-07-29
MORE AT Google
They missed the garlic sauce which is the key for a parmo,couldn’t enjoy our food without it. Also didn’t like the taste of the food we received. Will never order from here again.
Anetta . 2024-07-19
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Fantastic food as always , really friendly and polite driver
Patrick . 2024-07-16
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Parmo was thin next to no chicken ordered x-large parmo wasn't even a full parmo and no garlic!! Was not worth the wait!!
Vicky . 2024-07-10
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pizzas cold chips cold Donner kebab cold and over cooked and hard like chewing cardboard overall very disappointed
Carl . 2024-07-02
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Food came stone cold not even luke warm, order placed not what was delivered, food was terrible, even the dog wouldn’t eat it, when I complained to the shop the service was shocking, very abusive from the staff.
mark . 2024-06-29
MORE AT Just Eat
This is literally the best parmo in Middlesborough! We ordered the explosive parmo and it’s was a 10/10 for me.The pepperoni with the bell pepper and jalapeño combination is unbeatable!!!Everytime I’m in Middlesborough, Parmesan House is a must visit for me!
BirdyBiss16 . 2024-06-29
MORE AT Google
Never had a bad order from here, best parmos in boro by far as well as pizzas 👌
Patrick . 2024-06-29
MORE AT Just Eat
Food was fabulous and delivered on time. Would recommend trying 👍
Abdallah . 2024-06-29
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Kebab portion was really bad £11 for 3 pieces of chicken a little bit of donner meat the burger was squashed as flat as a pancake and obviously don’t read the comments box because as advertised you get a free garlic bread or pizza with orders over £25 and I chose garlic bread which I didn’t receive
Kate . 2024-06-23
MORE AT Just Eat
I am really happy to be here again in the Parmesan house stuff is really friendly. The food is really beautiful. all the time when I visit Middlesbrough, I have to eat in the best restaurant here thank you very much. ♥️😍
Omar El-selhab . 2024-06-17
MORE AT Google
Lovely well cooked delicious food well worth the money
Ian . 2024-06-09
MORE AT Just Eat
The pizza was under cooked and inedible, it was just warm but not hot. I want to request a refund as it went in the bin. I knew by the quick delivery it could be undercooked. The garlic mushrooms were full of oil or grease, they were too sickly and greasey.
Fiona . 2024-05-26
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Daylight robbery potion size is tiny
Georgia . 2024-05-16
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Cold parmo & Chips. Cheese not melted Bechamel sauce was grey Peppers seen better days Scraped all the topping off to just eat the chicken. Waste of money. Never again
Jasper Casper . 2024-05-10
MORE AT Google
Still waiting and hoping it will arrive sometime soon
Edwin . 2024-05-07
MORE AT Just Eat
5 star parmos , good size really nice
Shane . 2024-05-06
MORE AT Just Eat
haven't ordered from here before but I definitely will again! lovely parmo!
Laura . 2024-05-04
MORE AT Just Eat
Was perfect and big portion size well worth the money
David . 2024-04-30
MORE AT Just Eat
Food was cheap and actually nice
Kaden Kennedy . 2024-04-17
MORE AT Google
food freezing, missing items and delivered late. said driver was on the way but arrived 35 minutes later with food that’s so cold it was soggy. chips rubbery and kofta was actually a burger .
Cheryl . 2024-03-23
MORE AT Just Eat
Food wasnt great & they added black olives to my sons pizza that he refusing to eat also put salad in my donner wrap which didnt give the option for salad or no salad so presumed it came without 🤔
gemma . 2024-03-05
MORE AT Just Eat
almost perfect. i orderd the same thing lastnight and it was perfect however tonight the burgers had no cheese on for some reason which ment the jalapenos kept falling out other then that was lovely 😁
Craig . 2024-02-26
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Hahaha the worst takeaway on tesside I think the delivery driver is on a mobility scooter. Seriously if you want to eat grow some veg you will get it sooner.
james . 2024-02-24
MORE AT Just Eat
Was ok we got a meal deal and it was value for money we got the 16inch pizzas with chips and donner. Although I did think it needed more on the pizzas but was ok
Sarah . 2024-02-20
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My food came a 1 hour late.When I phoned them to see where my food was they said it was because of the road works
Susan . 2024-02-14
MORE AT Just Eat
So disappointed, this is usually our go to place, tonight we got our order and the pizza was barely cooked and was 45 mins late ..
Vicky . 2024-02-08
MORE AT Just Eat
The food was late 45 minutes. plus it was cold and soggy.... Can someone tell waht happened?
Simion . 2024-02-08
MORE AT Just Eat
The order was overdue by nearly half an hour when I requested an update. The arrival time was then put back even further. Even then it didn't arrive until at least 15 minutes after the extended delivery time. I then phoned the restaurant who contacted the driver and said it was on its way. When it finally arrived it was barely warm to the touch.
julie . 2024-01-23
MORE AT Just Eat
I really love the quality of the food here, the pizza’s are really lovely and the beef burger are so nice! 100% consider others ordering here, really lovely food.
Sophie . 2024-01-20
MORE AT Just Eat
not only was my food 25 minutes late it's was freezing cold
shaun . 2024-01-16
MORE AT Just Eat
Enormous portions, could not eat it all. Great value for money.
Graham . 2024-01-16
MORE AT Just Eat
Pizza was wafer thin terrible quality hardly no cheese on parmo chips cold
Ian . 2024-01-12
MORE AT Just Eat
Very good Quality service and nice food
Stephen . 2024-01-12
MORE AT Just Eat
Ordered 2 x 12” pizzas and worst I’ve tasted in a long while. Even the pizza box was falling to bits. Shame you can’t post pics
Scott . 2024-01-02
MORE AT Just Eat
I have had food from here on a number of occasions and the food is always great. This is the first time I have ordered for it to be delivered (expensive at £3.50 to TS6 when the menu says £2)and although slightly late the food was still lovely and hot, I would definitely order again
Craig . 2023-12-31
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The parmesan was excellent I ordered half and half I will definitely be using this service again
Rose . 2023-12-30
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Food ordered at 7:30, arrived at 9pm. It was cold and inedible, as such it ended up in the bin. Huge waste of money.
Damien . 2023-12-20
MORE AT Just Eat
App said enjoy food 15 minutes before it arrived. Which was 30 mins late and COLD
James . 2023-12-11
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Kebab wrap was delicious as always, just the tomato garlic bread was soggy & undercooked was unable to eat it. & didn’t get any free garlic bread or 10” pizza for spending £15.
michael . 2023-12-08
MORE AT Just Eat
First time ordering from here. It arrived a few minutes late due to the weather, I did ask for the delivery fee as a refund but was denied. TBF, its not their fault its snowing. The food arrived hot and the portions were good. My only concern was the kebab meat was a bit dry and tasteless. Again, probably not their fault. Don't think I'd order again but other food may be delicious.
Jonathan . 2023-12-01
MORE AT Just Eat
I want a refund haft food didn’t come
Ell . 2023-11-26
MORE AT Just Eat
Food turned up an hour over estimated delivery which was 2hrs 10 minutes after placing order was told it was out for delivery 40 minutes before it was delivered so therefore was freezing. Would like a refund for both the pizza and chips as not acceptable if they where so busy need to change delivery times as would of used a different takeaway
Sally . 2023-11-25
MORE AT Just Eat
Order was over an hour late, kept ringing and was told it was with the delivery driver every 10 minutes, this obviously wasn’t the case. In the end I had to ring to cancel it after over an hour after the estimated delivery time.
Conor . 2023-11-11
MORE AT Just Eat
Don't believe their estimated delivery times, food was 1.5 hours late and didn't offer anything for the additional wait at all. When I rang up after they missed the delivery time they said it was on the way, and half an hour later it didn't arrive so I rang and they said it hasn't left the shop. Honestly ridiculous. Don't order from these guys.
James Austin . 2023-11-11
MORE AT Google
Ordered the food at around 6:30, this didn’t arrive till 8:40. It said it would arrive between 7:40-8:00. The food came freezing cold.
Jake . 2023-11-07
MORE AT Just Eat
Food was delicious will order again, phoned them about the free pizza & they popped it on my order with no issues nice one lads keep up the great work
michael . 2023-11-03
MORE AT Just Eat
I ordered sirloin steak with chips salard I got mix grill burger chicken chips salard mushroom tomatoes kabab meat
Maxine . 2023-10-31
MORE AT Just Eat
Crazy man who runs this place I called at 11 asked what time for last delivery he said 11.30 i siad no worries i will call before then I called at 11.25 and I get WHY you calling were closed even though Google says 12 lol I say I spoke to someone 20 minutes ago then says aggressively OK fine what do you want I'll send it when I'm done lmao sick patients work here need white jackets lol do not order
Joseph Delaney . 2023-10-26
MORE AT Google
Omelete was greasy as anything couldn't even eat it well the box totally fell apart fries where good cheese on parmo tasted sweet.
Sarah . 2023-10-26
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Beautiful Parmesan no faults at all exquisite 10/10
Steven . 2023-10-24
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Food was ridiculously late and shows up to the lowest of quality’s and cold
Nathan . 2023-10-17
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Best parmos In Boro and excellent prices 👌
Neil . 2023-10-17
MORE AT Just Eat
Excellent customer service fantastic food and big thanks to the management 👍
Neil . 2023-10-14
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The gourmet burgers were disgusting the beef smelt rang the shop complained and the owner was so argumentative
Dean . 2023-09-30
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food was delious and piping how just like i asked
david . 2023-09-26
MORE AT Just Eat
was early by 30mins its was piping hot coomed fresh and it was nice cant beat a parmo and kerbab meat with chips garlic
Sarah . 2023-09-22
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Lovely food thank you was a bit late though
candida . 2023-09-12
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Worst I e had from here guttered £30 wasted
Kellie . 2023-09-10
MORE AT Just Eat
After phoning the shop and telling him what was wrong he corrected his mistake and sent a parmo as a apology not only good food he also went above and beyond to maintain high standards to resolve the issue in hand also give a bottle of coke for free Resolved and happy
Andy May . 2023-08-28
MORE AT Google
Not happy about the length of time it took for my order to be delivered
Jeanette . 2023-08-15
MORE AT Just Eat
Large portions- couldn’t finish it. Very tasty and highly recommend.
Rebecca . 2023-08-03
MORE AT Just Eat
Slight confusion with my order. Got sent to different address making it an hour late. Called restaurant to get updates. Received order after mistake. Pizza was cold and base was soggy with the box smashed in. Called up again to inform to which their response was to make whole new fresh order. Came 20 mins later. Mistakes happen and easily rectifiable. Food is lovely. Best parmo in Middlesbrough
Ieuan . 2023-08-03
MORE AT Just Eat
food came on time we got a parmo&10” tandoori pizza&portion of kabab meat the pizza had about 3 peices of chicken on it pizza wasn’t even cooked had to put it back in the oven kabab meat tasted like rubber won’t be going back total waste of £28 they should be ashamed of them selfs
alex . 2023-07-30
MORE AT Just Eat
Ordered 2 x parmo's and pizza donner. Pizza was ok. Parmos were awful, chewy, stringy chicken, and way overcooked with beyond crispy edges. Noticed food getting worse, will be last order from here!
Barry . 2023-07-24
MORE AT Just Eat
Don't ever order from there. Twice I've ordered a 16 inch pizza and on each occasion they decided without prior consultation with me too send me a 10 and 12 inch pizza because the claimed too have ran out of dough for 16 inch . When called by me they openly admitted that the pizzas aren't made fresh and are just re heated when an order is placed which is a severe risk too health and safety, so when asked what they would do I was offered a fresh 16 inch which they said they didn't have beforehand if I payed there delivery driver a fiver too bring it and collect the other pizzas too prove i wasn't lying that they were cold and raw on the bottom. In the whole of this conversation the males talking too me were extremely rude and were heard multiple times by my friend speaking Arabic swear words about me between them for handing a complaint too them.
Kyle Swinnerton-Gismondi . 2023-07-17
MORE AT Google
Food is good but not worth the 2 hour wait from ordering.
Heather . 2023-07-10
MORE AT Just Eat
Food was on time though it was cold. Part of my order was a bottle of Coca Cola, I was given pepsi. It may not seem like a lot but me and my family don't drink pepsi, one of us can't due to allergies, so unfortunately that had to be thrown away. Ngl kinda disappointed by the drink situation, if the shop had ran out of cola they should have called to ask which bottle drink it could be swapped with. Natashas law is a thing for a reason.
Krysta . 2023-07-10
MORE AT Just Eat
Asked for tubs of garlic sauce with my order but instead they put It all over the parmos I rang the place up and they refused to change the order. My step daughter doesn't like garlic sauce and now she is left without food. Even in the shop they give you tubs and not on the parmo. Absolutely disgusting customer service I will not be returning here.
lesley . 2023-07-09
MORE AT Just Eat
Asked for tubs of garlic sauce with my order but instead they put It all over the parmos I rang the place up and they refused to change the order. My step daughter doesn't like garlic sauce and now she is left without food. Even in the shop they give you tubs and not on the parmo. Absolutely disgusting customer service I will not be returning here.
Lesley Jones . 2023-07-09
MORE AT Google
Food was late and cold and got my order wrong...
stephen . 2023-07-08
MORE AT Just Eat
Ordered numerous times but tonight the pizza base was dry and was tasteless Parmo had no flavour.
Michelle . 2023-07-03
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All food was stone cold paid extra for cheese on spaghetti bolognaise but was not put on
Mick . 2023-06-29
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food was due to come between 20:00 and 20:20. food still has not come. contacted restaurent at 20.30 and was told food was 1 minute away, 20 minutes later its still not here
Josh . 2023-06-23
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food wasnt edible, had a strong taste of surface cleaner. had the same problem before
Aidan . 2023-06-22
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Service is terrible food was late food was cold and food was wrong stuff to what I ordered
James . 2023-06-18
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just eat said my food was on way, 45 minutes later it turned up cold soggy, salad warm and soggy, parmo had to be warmed up and chicken kabab was just warm chips under it were soggy too, won't order from here again, hour and half we waited for this food and 45 minutes of it food was with driver, shocking
Carol . 2023-06-15
MORE AT Just Eat
We have not had our food delivered, even tho the app says it has been 10 minutes ago
Jackie . 2023-06-11
MORE AT Just Eat
Pizza not enough base sauce could barely taste it just not enough topping on a 16 “ pizza. kebab nowhere near enough for a kebab
Bonnie . 2023-05-28
MORE AT Just Eat
Xl parmo was small. Hardly and fries or creamy cabbage and didn’t even taste good. No free garlic bread as stated in orders over £15. First bad review I have ever gave anyone as I am easy to please but food was very dissapointing and frugal
Dawn . 2023-05-23
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Waited over 2 hours for food to arrive freezing cold pizza practically folded in half when we opened the box staff just kept telling me the food will arrive in 10 minutes every time I rang
Kate . 2023-05-21
MORE AT Just Eat
Beautiful parmesan, chilli and garlic sauce. Only criticism is we paid for a full and got a half parmo and half chips in 1 box, would have expected full box parmo and separate chips as they do half full and xlarge? So portion size isn't great and would need to order up, also onion on salad would be better. But lovely food. Thanks
Catherine . 2023-05-21
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Omelette was very greasy all the bottom of the box was soaked and falling to bits Parmo was lovely.
Sarah . 2023-05-20
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By time food arrived it was cold. Chips had to be binned straight away and the food just wasn't enjoyable
Krysta . 2023-05-13
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Sent half a pizza instead of 10”, with no toppings as ordered, with cold dry chips.
Amy . 2023-05-08
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parmo was over cooked and chewy , no salad after asking for it
Kirsty . 2023-05-02
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I waited for a call on my phone and nothing. All he had to do was ask receptionist to ring no brainier now no food because driver is a fool…
Michael . 2023-04-27
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Wow!!! Im a massive foodie fat bast*** so know what good food is just tried this place for first time got chicken shwarma Donna chips and garlic sauce best kebab I've had in boro area by far deffo me coming back 100%
Aaron . 2023-04-18
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Parmo was nice but burger not so good very tough and the chips were cold
sharon . 2023-04-16
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Food hasn’t came nearly 3 hours later
Charlotte . 2023-04-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered parmesan from here last night and the chicken was raw pure filth they seriously need to check Therese orders before it kills someone never again never hope it gets shut down.
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Service and everything is more then perfect for a dessert place 😀 I don’t know whats all this hate for the managers and the staff where you can tell as soon as you walk in there how friendly everyone is . Please try to keep all this fake reviews for yourself as it looks clearly conflicts of interest . Real costumers know that Ice stone gelato Middlesborough is the best in town ! Keep it up with hardwork guys , If a group of stupid people wants to put you down means that you are doing way better then all of them 🤩👏
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This restaurant's service is exceptional ! It is the Gold Standard by which others should be judged. Nothing was a problem and the attention to detail was amazing. My daughter had a small gathering of very close friends and relatives after getting married at the town hall. The owner and his team made the celebration very special. I highly recommend this place and will be using it often. The food was also delicious.
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The experience was not as good as the rating. Not enough staff the provide a good service. Food quality was pretty mediocre and I’ll would give it a miss next time.