King's Dogs & Coffee in City of London, Westminster

Unfortunately have to downgrade the review because of the rooftop bar. Reception was lovely to helped us to checked out the room but keep the bill open as we wanna get to the rooftop bar. BUT the staff at rooftop bar insisted us to pay by card immediately which we explained the situation already. They don’t even have the sense to call the reception to double check everything until we asked them to do so. Have to say very disappointed this happened in a 5 star hotel. - Main entrance not grand as a usual 5 star hotel - All the staff are very well trained. (Additionally love their uniforms lol) - The room is impressive even it’s not big. Stylish decoration with all details more than what you would expect in a 5 star hotel - Surprisingly breakfast mushroom omelette. - Much appreciated for the free Moet champagne for our celebration. That’s very sweet. - A kind reminder here the Michelin restaurant is closed on Sunday and Monday. - Rooftop bar is chill with lovely seasonal cocktails x

Everything was perfect. Special attention to detail. Clean and very pleasant.

Nice atmosphere with nice food, staff are kind.

Chop Chop at the Hippodrome Casino offers a fantastic Chinese dining experience in a vibrant yet relaxed setting. The decor strikes a perfect balance between lively and comfortable, making it an ideal spot to unwind, whether you're visiting the casino or just in the area. The food was a real highlight. The chow mien were incredibly smokey and delicious, full of that rich, authentic "wok hei" flavor that really sets great Chinese cuisine apart. I also tried the salt and pepper tofu, which was absolutely delicious — perfectly crispy on the outside while soft and flavorful on the inside. To drink, I ordered the Dragon’s Gate mocktail, and it was amazing. Refreshing, well-balanced, and beautifully presented, it paired wonderfully with the meal. Service was impressively fast without feeling rushed. Despite the restaurant being busy, the staff remained friendly and efficient, ensuring everything arrived hot and fresh in no time. Overall, Chop Chop delivers a brilliant combination of great food, excellent drinks, stylish decor, and speedy service. It's a fantastic choice if you're looking for quality Chinese food in the heart of London. Highly recommend, and I’ll definitely be back to explore more of the menu!

We were visiting several times. Last time in December 2024 and it will be our last. After payment for the satay in reception I sat in the lobby , just in front of reception desk. I started order a transport to airport by phone , and while doing this a man came and took my business bag. And all this with all the cameras , security and door man. So I was robbed in lobby. Hotel of course doesn’t want to take any responsibility. Their insurance not converting it. They don’t even do any compensation for the stay. Zero helpful action. You should expect more from 5* hotel. Shame.