Based on 782 opinions finded in 2 websites
Opinions
Brilliant as always. Great team serving wonderful food.always enjoy my visits here and would highly recommend. Great job guys.
Adam W . 2024-08-21
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Went for lunch 12 August 5 grown ups and 5childden we all had a perfect t time food was great drinks nice a d cold area for youngest children to play .everybody realy enjoyed it,thankyou to Pam and young ladie with her also kitchen staff .
Marlane S . 2024-08-12
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Lovely location and scenery, great welcoming staff by Pam and Rhian, food was fantastic and service was quick by Alex and Rose great atmosphere great for kids and vegan and vegetarian options, had a great day
Sunshine05068330063 . 2024-08-10
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Went for tea very recently , it was busy but Oscar managed to find a table for 11 people . We all enjoyed the food and Oscar went the extra mile which I really appreciated . Great customer service . Thank you our kids had a great time .
BK . 2024-08-01
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Great for kids. Staff are lovely. Good food every time. The kids love the childrens area with the ipads and the toy machines.
Emma S . 2024-06-28
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Always excellent service, good quality food at a reasonable price, in a beautiful setting... I ordered tapas style dishes so we could nibble and chat
Janine B . 2019-10-26
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Had a great time food was lovley. Staff were excellent. Pippa and beth served us and were just great. Could not recommend more
Liz A . 2019-10-26
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A very friendly pub in close proximity to the Dovestones reservoir.I decided to have a steak from the menu and duly paid at the bar. Shortly after returning to my seat, the member of staff came to inform me that the steak I ordered wasn’t available . I chose something else which was slightly cheaper, to which the barmaid told me that they would refund the difference back to me.The food was very nice and the atmosphere very relaxing.When I finished I left the pub (totally forgetting to collect the money for my meal). As I say in my car, I noticed another member of staff running out to me to give me the money I was owed.I would certainly return next time I am in the area. Thank you for your honesty!
michaelfR6423AG . 2019-10-22
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The Kingfisher is a family friend pub offering good value for meals. We visit on a weekly basis as form Monday to Friday daytime you can select classic pub grub of a 2 meals for £10 - ideally suiting senior clientele. Portion size is ideal for the pensioner appetite. Fish and chips, scampi, curry and pies are available. For a little more there is a good selection of salads, burgers and delicious grills available. The bar staff are friendly and obliging (our favourites is Pam) who welcome you and remember your drinks which are served with a smile. It’s not fine dining but for a midweek treat it’s ideal without breaking the bank! It can be a little noisy during school holidays as it has a lovely children’s area and an ideal children’s menu. For sunny days there is a lovely sitting area outside with the canal running by. A great cup of coffee and desserts to die for along with a good wine cellar and mocktails and cocktails available. Special themed events take place seasonally. Sunday’s offer a could choice or roasts with a 2 for £12 tempter.
sallyjanebrown . 2019-10-22
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My Husband and myself had the homemade steak and ale pie it was delicious and the meat tender gravy really tasty would recommend to try on your next visit and very good value for money the staff friendly and helpful. Our grandson had the fish fingers and enjoy his meal also will definitely be returning thank you x
Pat John K . 2019-10-19
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Those carrots say it all, garlic bread tasted like vinegar. Waited near enough an hour for the worst food I can say I've had the displeasure of tasting.
Alahna M . 2019-10-19
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We went on burger night, i was served a black and dried up burger, i sent it back only to get another one just the same. They cook them and keep them warm they need to get a chief who can do the job
dianeedge9 . 2019-10-01
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Waited ages for food,staff rude and no clear direction by way of managerial skills, I strongly suggest marstons area manager does what he's paid to do and your health and safety leaves a lot to be desired by way of food being handled by persons wearing copious amounts of make up and false nails, absolutely shocking
sarahprobert05 . 2019-09-26
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ordered grilled fish it came stone cold sent it back,brought another this time it was still frozen in the middle absolutely disgusting cook should be sacked immediately my advice to people dont even go there
David H . 2019-09-21
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We come here quite often at times. I mean this week we have been twice...We love the offers they do. I always have the knock out burger on Thursdays. My partner had a pizza on Wednesday and i so wanted to eat it. It looked sooooooooo nice. I had the chorizo and pork stack. BTW meany bums you forgot the onion rings. Buttt im to shy to say anything. So if you read this you will know haha. Erm We really need to come and try the 2 for £12 on Sundays i reallllllllllly want to try those roast dinner burgers. Staff are always really nice with us. We sometimes have a bit of a giggle if we talk and stuff. I think we need to start trying different meals. Those super salads look so nice. Sis in law had one today and i wish id had it.I wasnt so keen on my fish this time it was hard and greasy. Never mind i er wasnt the one paying for the meal lol so cant complain ssshhh.Will be in again sometime soon i guess. Need a bit of a break now. Ate out 3 times this week :O x
Missxvamp G . 2019-09-20
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Came to visit for 1st time for date night and the food was excellent as well as friendly staff who was very polite and helpful, we will be back xxx
Lesley D . 2019-09-18
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I have been to this restaurant a few times and I find it hard to find anything positive in the experience. In the past I have struggled with the beer, it is not looked after properly. I got to the stage that I would order a cup of tea with my meal which has been passable just,
wayneswig . 2019-09-04
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Came in today for food with my grandad and the food was lovely as always and the waiting staff were lovely, just didnt appreciate the manager courtney, he was very patronizing towards to the young female staff member and quite rude infront of customers about her. Made me and a few customer felt very uncomfortable! Needs to learn some manors and how to work in a team! Only reason I wouldn't come back.
Leahpee1 . 2019-08-27
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The outside seating area by the canal is very pleasant on a summers day.
Richard S . 2019-08-25
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The pub is in a great location with a good outside seating area. It’s a local pub to us and one we’ve visited often for food in the past. More recently though the food has been shocking. Although it’s cheap the food served is really poor. You don’t even get what you paid for. It doesn’t fill you with confidence either when the bar staff tell you “I wouldn’t go for the roast beef if I was you - it’s really tough”. Don’t waste your money. Cheap but you’ll still feel ripped off. If you stop, just have a drink.
Katri33 . 2019-08-25
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Lots of places to sit and the staff very freindly. Vegan options and vegan puddings. Really good value too.
ferretface2 . 2019-08-25
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Had a brilliant experience here! Staff couldn’t do enough for us. And was very well organised for a party of 65 people. Buffet food was great and. everyone enjoyed! Lots of my party have said they will be returning for the pizzas
LisaNewell5 . 2019-08-21
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What a lovely friendly place, lots of room inside and out, the pub catered with a hot and cold buffet, it was excellent and very reasonably priced, they kept topping the buffet up as trays emptied, thankyou kingfisher you did my grandson proud. And I would definitely be recommending you to family and friends A++++++
gwynethman . 2019-08-18
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Visited with my daughter, lovely friendly staff, great service with a smile, delicious food. Been a few times and will be going again 😀😀
Charlene B . 2019-08-17
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Visited with my son and daughter in law it was our first visit food was good and reasonably priced staff friendly will visit again soon
A9150GPandrewp . 2019-08-12
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Seemed to be half of everything. Half the food arrived, half the table got cleared, half the cutlery was present. Pity waiting time wasn’t half- took an hour and a quarter and then the children’s food didn’t arrive. Lovely venue and food was ok but requires better management and staff training.
222gabif . 2019-08-11
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Called in the kingfisher for a pub lunch I ordered pizza was delicious and the service was great the cocktails were nice to we came across no problems and the pub was clean staff friendly prices good also good value for money
michaelwO8606HT . 2019-08-02
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The Kingfisher is a very nicely presented pub, with colourful and clean decor, a welcoming atmosphere, and friendly and helpful bar staff. It is a good place to come for a drink.
Mirimus . 2019-07-29
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A very warm and welcoming establishment, the staff are very helpful and accommodating when it comes to fussy eaters and will be you find alternative meals to suit your dietary requirements. The meals are very affordable and absolutely delicious.
FoodieJohn87 . 2019-07-21
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Me and a friend came for food Monday night and the food was cooked perfectly. We had the brie bites, garlic bread and steaks and they were all cooked beautifully by Alex. Really good food. Would definitely be coming back!
Jcunn . 2019-07-08
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We visited the Kingfisher at lunchtime today July 4th, the second time around in the last few months both times were a complete let down and sorry to say we were warned before we went but we thought it deserved a second chance. What a let down, we asked for pizza and we were told 'sorry no dough for pizza! They were short of this that and the other including some beers, we plumbed for two burgers at a reduced rate for our trouble.
Colin H . 2019-07-04
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Had the knock out burger which was amazing and my friend had the classic beef burger. Service was warm and welcoming even though they were busy. Will be back
Sam C . 2019-06-30
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What a great familiar family feel .
GREGBARRA . 2019-06-24
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Me and the husband came for steak night yesterday it was beautiful as always... went with the t bone for a change! and as usual it was cooked perfectly.. i will be back on friday same time same place love it
Jodieleigh524 . 2019-06-22
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Took my father out for a meal after a recommendation . Father had mixed grill that was ok then he order dessert and whilst eating it found a piece of sharp plastic hidden in the ice cream (picture below). We told the waiter who was very nice and apologetic, but that was it. At the least I would of thought we would of being refunded with the dessert price. We spent over £60 pounds on food and drinks so I don’t think they would of missed £3.50. It’s a shame because it’s a nice venue and location next to the canal.
anthonybZ4084ZI . 2019-06-21
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Terrible service, meals all ordered at the same time but delivered at various times with almost an hour between the first and last delivery. One meal missing and had to be asked about. Most of the food was cold when delivered as though it had been left standing. Last time here methinks.
ijhuk . 2019-06-16
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Called whilst walking through Greenfield. Located close to the road with ample car parking. Staff were nice and friendly and knowledgable about the drinks on offer. Good selection of cask ales and cider. Place was nice and clean and plenty of places to sit. There is outside seating which overlooks the canal which would have been nice but it was pouring down
JOHNHEPPENSTALL . 2019-06-09
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Used to be a 2 for 1 pub/restaurant but now steak and pizza. Not nearly as much choice as before. Food ok but nothing exceptional.
Joy T . 2019-06-04
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An average and popular hostelry situated right alongside the canal which is its best feature. This allows a pleasant outside rest away from the roads and near the water and boats of a small marina.
Quixote2001 . 2019-06-04
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Visit again after out first great visit. Again, the deals (cheap kids meals) drew us in. All i can say is keep it up, place is only getting better!
LouBattersby . 2019-06-04
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Visited this sunday for lunch it was fantastic, stunning location and great value. Would definitely recommend the lamb shank and at 2 for £14 a bargain too. We were served by pippa who looked after us incredibly well. We will return for sure.
Dommiddleton . 2019-06-03
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Popped into the Kingfisher on my way past, was pleasantly surprised by the pizza offer. The server beth explained that are Pizzas £5 all day, also was wide range! Lovely visit. Shame about the weather, would love to see the beer garden in the sun.
. 2019-05-29
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Popped in to the pub instead of cooking last night, couldn’t believe both kids meals where £1. Overall great experience, will be back. Beth served us, couldn’t be more helpful.
. 2019-05-29
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Visit most Fridays for 2x steaks +bottle of wine
ChrisF47 . 2019-05-24
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Called in for a drink, but food looked so good that we decided to stay for dinner. Glad we did! Sharing platters, garlic mushrooms, koftas, buttermilk chicken goujons and onion rings were all delicious and really good value. Set in a great location at the side of the Huddersfield narrow canal.
John P . 2019-05-22
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Friendly staff, amazing food and a beautiful location. I will definitely be returning very soo and highly recommend!
RebeccaAdimora . 2019-05-20
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10 out of 10!! The food was delicious and the venue is amazing, right by the canal. Friendly staff and great value for money, will definitely return.
Mark L . 2019-05-19
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Wow been back now twice and the food is much better menus are better the staff are good the bar staff work so hard keep up the good work and good food
justin h . 2019-05-18
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Everybody was so polite, the food came quickly and was of impeccable quality. Would definitely go again and would definitely recommend. :)
J3213VCgeorgew . 2019-05-11
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I came to the kingfisher with my partner on thursday we had hand made pizza smokey bbq and tikka massala the food was exceptional as were the drinks fantastic staff great service and really welcoming atomsphere will be returning soon 👍
Jodieleigh524 . 2019-05-11
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Visited recently with family for a birthday outstanding service really nice atmosphere food was really good absolute amazing value will definetly return highly recommended well worth the drive out
Vimtololly . 2019-05-11
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Idine out with my elderly mother around once a month, we decided to come here on a Monday and the food was lovely, the best fish and chips I’ve had lovely crispy batter and hot chips, I definitely recommend the fish and chips. We like to try new places and would definitely come back to the kingfisher. Our waitress was lovely she said theyd had a good cook on that day and didn’t lie gave our compliments to the chef . Very good
. 2019-01-20
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We ordered pie chips and peas x2. Both meals were cold and inedible so sent them back. We were given new pies but the same plates with the same chips and peas ( still cold) My wife ate half the pie and left the rest. I sent mine back a second time. We did get the offer of a dessert and a verbal apology but we don’t eat desserts and all we wanted was a hot meal first time round. We shouldn’t need to send a meal back once let alone twice!
. 2019-01-10
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Very impressed with the selection of drinks in this place. Had a great evening trying the various different gins they have on offer and discussing them with our server Beth, who gave very nice recommendations. Will and have recommended Kingfisher to friends!
. 2019-01-09
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First time here, we decided to try the 2 Sunday lunches for £12 offer which is an extremely reasonable price for the amount of food on the plate. Absolutely gorgeous food, piping hot and tasty the Yorkshire puddings are to die for and saved me having to cook for the family at home. Definitely Recommend the turkey dinner will be back soon. Thank you!
Sarah B . 2018-11-26
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I came in for lunch this week with the other half and ordered the chicken & leek pie and a steak. The pie was lovely and creamy its new on the menu and I’d definitely recommend, the steak was cooked to perfection, medium well, my partner said it’s the best steak he’d had in a long time. We even got to say hello to the chef who’d cooked it, she seemed a lovely young lady.
Loouisaa . 2018-11-15
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Went to the kingfisher today for some dinner waited 45 minutes for our food no apology and when we asked how long the food would be the waitress said she would check and never came back! I ordered a burger which was over cooked and full of bristle nearly broke my teeth my mum ordered some starters which looked like microwave food! I live in the area and won’t be going there again and will be telling anyone I know to avoid it! The new look is good but the food is the same as before and to charge people full price instead of the 2 for 1 is a joke at least do a completely new menu with a quicker service! Also when asked how everything was said I wasn’t happy about the service and wasn’t even given a discount or any type of apology.
danielbini . 2017-12-22
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besides it's nickname of The Pingfisher due to the microwave meals - they employ agressive bar sales ("will those be doubles?" when ordering shorts for friends - you'd look tight if you say no), and then the worst fish & chips I have ever encountered, cold and undercooked fish and 'bitty' chips made from the leftover shards of potato. The tables were dirty and it's more like a Creche with a bar there are so many noisy kids running round. Don't waste your time or money hereIf you go another 100 yards past Tesco there's a fantastic real ale pub that serves proper food - The Wellington.
Michael H . 2014-05-09
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Went for a quick, cheap bite to eat and couldn't fault it. Waitress was pleasant as we're the other members of staff. The mandarin cheesecake is just lovely. We had 2 main meals, 1 desert and 2 drinks and it came to 17 quid.
Sarah H . 2014-04-17
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Where do i start . Both our meal were cold ,waitress snezzing into her hands , then serving us . having to ask for our table to be cleaned . after complaing our food was cold ,they took it back and i was gobsmacked to find it sloped on the plate with the steak thrown on top (same steak now burnt ) never ever will i go back there . My partner was fuming and refused to pay for his . i ate some chips and left . i ended up paying 6 pounds for my meal and 4 pounds for 2 drinks .They really do need to have a rethink on customer service. Could be a really nice place under right management .
Kayhee . 2014-04-15
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The food seems great value, buy one get one free, but there is a reason.We go back every now and then forgetting how bad the service and the food is.The staff are slow and have even witnessed customer arguments because the staff serve tables who have been waiting less time before others.The food is not that good and to be honest we always say we will never go back again.This time we do mean it
Heather M . 2014-04-07
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BOGOF but even then still not worth the money. Nice pub inside and staff friendly but food appalling. Bland and tasteless. The dips were stale and chips were dry and tasted like had been reheated.
Michelle2098 . 2014-03-23
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This was the fifth time in the last 5 years I had visited the Kingfisher in Greenfield. The first four times I came away so disappointed with the level of service and the quality of the food. OK, the beer wasn't bad - Jennings Cumberland, but after every visit I said I would never return, and then questioned why I did. Of course, it was peer pressure and convenience why I did. I went again last night. The place was quite busy, but not overflowing. When you do return somewhere you always hope that it can't be as bad as last time. Alas, not so, it was worse. No front house staff , tables dirty, no service at the bar (" too busy, please order from your waiter"), waited 15 minutes for a drinks order to be taken, tables wiped once we were sitting down, beer off (Marston's Pedigree) but couldn't get it changed at the bar (" please see your waiter" - where is he/she?) , meal order eventually taken after 30 minutes. One thing I have learned about the Kingfisher is, when choosing a meal, always choose something that will microwave well. Fish and chips are definitely out as is any kind of pasta. The meals arrived, minus one, so everyone started except one. Her meal was obviously never going to arrive of its own accord, and no checks were were carried out by the waiters ("how's your meal?", "everybody happy?, enjoy your meal", etc), so a posse set off to the kitchen to find it. Just as well, as the wrong order had been put in. So the rest of us, who had finished by this time had to sit and watch one person eat. Well, at least the waiter apologised, an apology which would have been unnecessary had simple courtesies been carried out. Unfortunately, this was not the first time that a meal had been left off our order, and I'd bet good money that we're not the only group that this has happened to. I don't blame the staff, they are young and obviously untrained, but you never see a manager or FOH person, or anyone checking the place and patrons. The quality of the food again, was pretty awful and once again, I left the place vowing never to go back. However, this time there is one difference. I have vowed to stop being a moronic, undiscerning impressionable idiot who returned despite the bad service, awful food and indifferent beer, and now go on record to say that I will never visit the Kingfisher in Greenfield again, and would hope that this review would help to prevent others repeating my stupidity.
Ron D . 2014-02-20
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There is nothing good about this place other than it location.I would never go there again.The food was horrible and we waited more than an hour for food that was clearly done in the microwave.
Debbie H . 2014-01-10
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Very nice pub in very nice suurroundings and lovely food at a reasonable price, been here a couple of times now, once for a meal and the other time just for a cup of tea
SarcySarah . 2013-12-28
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Very disappointing visit to this place for a Christmas outing with eight friends. Vegetarian pie came with no filling and meat gravy and no alternative was offered, waitress and bar service was very poor and sullen. Manager who greeted us was very enthusiastic and pleasant though. Burgers were charred as was bacon. Portions are very big and 2-4-1 but quality was not good enough which was a real shame. Maybe a one-off bad experience, but not enjoyable food.
Sw02jco . 2013-12-16
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following a previous visit, booked for friends for a xmas lunch. food satisfactory and staff efficient and pleasant. a little sparse on xmas decorations. only complaint, that after spending £109.20 only got one stamp on loyalty card, which would have ensured return visit. Waitress unable to apply sensible discretion.
bulavinaka_8 . 2013-12-14
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had lunch in this pub when our walk round dovestones was suspended due to bad weather. The food, price and staff made it an enjoyable experience. for pub grub it was excellent. will definately visit again
bulavinaka_8 . 2013-11-11
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We came across the Kingfisher quite by accident. Had we read the reviews first we might not have gone in. To be fair it was late afternoon/early evening and there wasn't many people in. We were met by a very hospitable chap who was possibly the manager, who soon had us seated and drinks ordered. The menu was huge, not only was there the standard, on the table menu, but the specials board had a great range of meals, perhaps too many. At first it seemed expensive, but we quickly noticed the two for one offer, which to be fair covered most, if not all the meals. My wife opted for the chicken in cider sauce, while I went for the standard chicken/bacon/cheese combination served with a POUND of chips! I am getting older and my appetite is not what it was, but some things have to be done. My wife's meal was excellent while mine was a little overcooked. There were some very good beers on offer, which is much as an attraction to me as the food. The bill, for two meals and three drinks came to about twenty pounds. As we were leaving the pub was starting to get busy and you could feel the stress levels in the staff starting to rise. Would we go again? Yes, but we would go early if we could.
noonan101 . 2013-10-21
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First visited the kingfisher shortly after it was opened and really enjoyed it but have to say that over the years it has gradually got worse. The last two visits the food and service has been terrible so unless I read more positive reviews than the all too often bad ones We wont be visiting again
parkie52 . 2013-10-06
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Came to this restaurant/pub with my mother as she had been there before with a friend and recommended it. So as we entered the pub a member of staff said "table for two let me show you where to sit" and then she disappeared so we had to sit ourselves down and then got asked to move. So looking at the menu then a member of staff asks us "can I get you any drinks" so we ordered some drinks and took a while to receive the drinks by this time we was ready to order but the staff member just walked away. Then had we had to call across to order something to eat. Took a good while to receive our food. There was a couple of ladies to our left who was in the same predicament as us a long wait and was looking bored of waiting. A's we finished our meals we noticed there was no members of staff (in black shirts) anywhere apart from the barman. We had our plates taken away and then we was going to order our dessert but no members of staff to be seen. Looking around the restaurant part everyone who was sitting down was waiting to have there tables cleared or ready to pay the bill or ready to order but no staff. Eventually we was asked what deserts. That also took a while the ladies next to us was thinking the service was rather pathetic too. We finished our deserts and waited for the bill but no staff so paid at the bar and left. As walking through the exit of the pub the ladies to our left still looked like they hadn't been served. Apart from that the venue itself is situated in a lovely area by the canal and river I hope and wish who ever else ventures here has a better experience and a faster service.
alexhardisty101 . 2013-09-26
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went to the kingfisher lunchtime,food was good,staff helpful,we really enjoyed it, i know it can be hit or miss as thay can get really busy...but i must say ive never had a bad meal here.....
wd4538 . 2013-09-02
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We visited the kingfisher this Sunday and it were very busy which proves the place is very popular. Everything from start to finish was fantastic , drinks order and food order taken very promptly ! We did have to wait a little while for our food but as the pub were busy this were understandable. Food were hot and a very high quality considering the price , all the staff we encountered we're extremely friendly and helpful, our main waitress inperticular attended to our every need. All in all fantastic visit with very very good service.
Gregg P . 2013-08-19
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Ate at the 'Pingfisher' yesterday. We were a party of three and initially opted to sit outside because of the overwhelming heat inside. However it was too windy to eat comfortably outside so we took a table just inside the open patio doors. A very stroppy waitress came over and told us off for sitting at an inside table we hadn't been allocated. We were told they could seat five people at that particular table and we were only a party of three, and we had to move. I pointed out that we had sat there because of the heat inside the restaurant and we were assured we would be seated 'next to an open door'. The table we were taken to was in view of, but not next to a door, which was shut. The waiter wedged it open and the diners sitting next to it promptly banged it shut. We should have just got up and left at this point, but were very hungry. The drinks took about 40 minutes to arrive, the food arrived about an hour after ordering. The starters were ok but the main courses were tasteless. Cheap food at a cheap price.
babsxyz . 2013-08-04
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The restaurant is very airy and spacious, with plenty of al fresco seating, in lovely surroundings. The menu is varied and choices to suit all, plus there is a huge chalkboards with more choices. Every day, meals are 2-4-1, so it's great value, but I had a rib-eye steak, which I asked for to be cooked medium-to slightly well done, but it was more well done and quite dry. Another person had ordered steak, and he has to send his back as he'd wanted it medium, and his too was far too well done. Others in our party all said theirs was OK, amongst their food was sea bass, scrumpy pork, & scampi. I think if we go again, I'd avoid steak, as I don't think there are many restaurants can cook one really well.
JoanPrid . 2013-07-20
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me and the mrs went to the kingfisher during the week and decided to go for the the 2 4 1 menu. I wasnt expecting much but didnt expect to be served warmed up, microwaved muck! I had chicken enchiladas with potatoe wedges. the enchiladas looked like slop and tasted doughy. as for the service. the waitress could of cracked a smile, she didnt even ask how the meal was and seamed like she couldnt wait for her shift to finish! The manager was present. ...... in the middle of the diner working on the restaurant s books! like I said I didnt expect much with the 2 4 1 menu, the mrs quite enjoyed her steak but I wont be in a rush to go back.
oldham653 . 2013-07-03
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kingfisher....will be extinct if it carries in like it did in our case this week.........three of us went for a birthday meal approx 1 45 pm on tues 25th june...to be joined by another person who was on the way from birmingham and had been delayed,we decided to order for three and asked the waitress/manager ,as it turned out, if we could order for three and pay for two two for one meals when the other person had ordered, we were told in no uncertain terms that if there was three people at the table, we had to order three meals and pay accordingly...ehh?that meant that the person who was coming late was going to have to pay full price for one meal..the manageress was very very loud and talking to us as if we were deaf..her attitude was awful, it embarrassed us and we would have walked out if the other person we were expecting could have been contacted...the food wasnt too bad when it came ..BUT..when we asked for the bill it was a long time coming and the manageress came and plonked it down, no one came to ask if we wanted coffees sweets etc,.my friend oput down a twenty pound note and a ten pound note to pay the bill which was £23.75 needing change of £6.25..after along wait the manageress /JILL came quickly to the table and quickly put the change on the table...WHEN we checked the change she had only given us 50 PENCE...YES HONESTLY 50 pence whats going on? are they employing illiterate managers?.....when we took the bill back to the bar, the young man said he would have to see the manager/JILL she didnt have the decency to come out and sort it or give us a reason for the mistake £6 25p is a lot of money to wrong change people ....no apology no comments he just gave us the money with no comment...needless to say we wont be returning..it ruined our birthday lunch, we had a better meal in the evening at another local restaurant.
Patricia p . 2013-06-28
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visited today to a fairly busy pub. Service was slow, with lots of staff who seemed to be busy doing nothing. After a 25 minute wait our order was taken, the food followed around 25 mins later. At first glance everything seemed ok, until we "cut-up" my little girls fish, IT WAS STILL FROZEN!!!! WE reported this straight away & it was replaced, after a 10 minute wait. We ate our lunch, ordered desserts, still no sign of an appology from the duty manager. Luckily he came to clear our table so we mentioned the fish & how disappointing it was that he hadn't come over himself to check, after the usual management clap trap of the staff being empowered to look after customers, he did give us a discount, this was not why we complained. No check back from any memeber of staff, lonfg waits for service a pretty poor showing all in all.
et280770 . 2013-06-16
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We have been regular customers at The Kingfisher for the past three years, and have been nothing but polite and engaging with the staff in that time, despite my food order being wrong (I have food allergies) on a number of occasions.Never again following the most appalling experience I, a well respected local businessman, have had in 50 years of eating in restaurants.Our party of four adults and two baby boys arrived at The Kingfisher for lunch. Our drinks order was taken immediately by a waitress. The food came out 35 minutes after ordering and only after two polite enquiries as to how much longer it would take as two of our party were in danger of missing their train if kept waiting much longer. These enquiries were met with discernible irritation by the staff.1. Food arrives.2. Steak not cooked as ordered is pointed out to waiter.3. Waiter initially takes steak away but returns with it 30 seconds later and starts arguing that it is cooked as ordered (one of our party is a chef who is absolutely astonished that the waiter is arguing and doesn't simply replace the steak).4. Waiter is told steak will not be paid for if it is not cooked satisfactorily.5. Waiter snatches plate of food being shared by another adult member of the party and two-year-old child!6. At this stage, with my two-year-old son distressed by the waiters's aggressive snatching of his food, I stand up and tell the waiter to put the food back.7. Waiter publicly humiliates us further by threatening to call police if we do not leave and walks off.8. As we gather our coats to leave the waiter returns to our table and says "sorry guys" - now why would he do so if he did not realise he had acted completely inappropriately?I emailed a complaint to the area manager, Phil Holt, and his reply compounded the situation as he attempted to place all blame on our party, firstly by wrongly suggesting there was a delay in ordering due to us waiting for a member of our party to arrive (we were not, we all arrived together and our drinks order was taken immediately), then to claim we were refusing to pay for all the meals (we did not, just the steak that was not cooked as ordered) and worst of all to allege I was aggressive to the waiter (I did stand up and tell him quite firmly to give my now distressed baby son his food back!) and threatened the waiter with a steak knife (this is a lie and highly defamatory).The plate of food that my two-year-old son was sharing was snatched by the waiter, and I therefore feel quite justified in having vented my anger at the waiter’s aggression. To claim the waiter felt in fear for his safety, as Mr Holt did in his response, is also risible - I am a 54-year-old man with serious health problems having spent 14 years in a wheelchair, the waiter was a fit and healthy young man. His threat to call the police was totally unnecessary and publicly humiliating.Mr Holt ended his response with: "I am unable to take your complaint any further." And absolutely nothing has been done, not even an apology has been forthcoming.
Malcolm J . 2013-06-16
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We have been a number of times to this place but this time the food was not as good as it has been in the past. The staff are friendly but there is just something missing. We will give it another try, i had the Hickory Chicken we bacon and cheese, the cheese looked as if it had been standing for sometime and was dry so I haven't really enjoyed todays visit.
779JohnMcC . 2013-06-02
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We went as a family group and arrived early as we had young children with us. The waitress arrived to take the drinks order as soon as we got to the table. At this stage we thought "How good" especially as we could see our drinks appear on the bar very quickly but unfortunately we did not see our waitress again for over half an hour all this time our drinks were on the bar. The waitress came to take our food order, we asked if we could have the drinks first as the children were getting fretful. She replied by saying there was a delay as they were busy, when we said they are all on the bar and had been for over half an hour, she made no apology just went to collect them. The food then took over 45 minutes to arrive. The meals were okay for the price. Its cheap so you cant really expect home cooked delicasies. The main problem is the service, so many of the staff did not seem to know what was going on.To make it worse as there was several tables who like us had to wait ages it created an atmosphere that was not as pleasant as it should have been. Its a shame because the setting is good and the dining areas are fine but they really need to organise or train the staff. to a better standard. At the moment its busy because the food is cheap and they can cater for a large number of people I just wonder how long people will put up with wasting so much of their time before they start looking elsewhere to eat.
AnneC2010 . 2013-05-31
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After watching the Manchester 10k run, the sun was shining and my husband and I decided to drive out to greenfield and have lunch at the Kingfisher ......what a mistake !!!The service was appalling, - We waited to be seated, only to find out our name had been taken off the waiting list- We waited 15 minutes before asking a member of staff take our order- 45 minutes later no starter arrived - When we ask how long before we get our starter, the waiter apologises and explains our order has not been put through the till - a minute later our main meal arrives , so we send it back as we are waiting for the starter- starter eventually arrives and was not worth waiting for- main meal was ok , but nearly 3 hours later we just wanted to leave the placeWhat a waste of money and a glorious Sunday afternoon ......never again
Janet P . 2013-05-28
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I took my elderly uncle to the kingfisher last Wednesday to take advantage of their "two for one" offer on main meals. It was relatively quiet so I expected to be served fairly quickly. The waiter took our drinks order, two pots of tea and after a while brought our drinks over then disappeared before I could point out that one of the tea cups had a thick cappuccino tide mark in it. I finally caught his eye and asked for a clean cup. By the time he'd returned with one I had a luke warm pot of tea. twenty minutes later he still hadn't been back for our food order. I spotted him taking someone else’s order and asked him if he'd like to take our food order, which he eventually came back and did. A further forty or so minutes later the food arrived. My uncle had steak and ale pie, Saying the pastry felt and tasted microwaved, the peas were hard and cold and the chips were of the economy frozen variety. I had the salmon crab-cakes that looked like miniature versions of the ones in the picture and a tossed salad with a vinaigrette dressing, which turned out to be common-a-garden tap water and lots of it (it was swimming). I complained to the waiter showing him the water swilling around my dish. He looked very embarrassed, apologised and said he would pass on my complaint to the manager. He came back and offered me any item from the sweet menu or a free drink on the house. I politely declined and went to the till. I asked where the manager was hiding but nobody seemed to know. I was given a 20% discount on my bill. even though I'd left 80% of my meal. I'd waited for around an hour and ten minutes to be served a meal that couldn't have taken more than five minutes to throw together. 0 for presentation, 0 for service, 0 for quality. I will definately not be taking uncle back there.
brockshank5 . 2013-05-28
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It was my birthday yesterday and so my husband and myself decided to go to the kingfisher, a couple of friends had recommended it to us, I had read the reviews..wish id taken notice of them in hindsight.We arrived about seven and on first going in was quite excited, as the place was full, so thought all these wouldnt come if it wasnt good.We ordered drinks and waited about half an hour and no food was forthcoming (I laughingly thought good food is worth waiting for), we ordered more drinks and after about forty minutes the food eventually arrived, Oh dear...where do I start? I started with the mushy peas which were a mushy dollop of cold peas, then onto the chips which were tepid, eventually decided I had to try the fish.........bad idea, at first even with a knife I couldnt break my way into it, the outer casing which they called batter was a bit like egg shell, eventually I managed to smash my way through it, the fish was cold, full of skin and bones and really really dry, in fact the whole meal was a total disaster and my hubbys wasnt much different. If you like warmed up meals (not warmed up enough) then go here, If you enjoy good home made cooking then please make sure you go elsewhere. I only ever get done like this once and I shall never be returning. My sixtieth Birthday will always be remembered but im afraid for all the wrong reasons.
EnglandSpoodle . 2013-05-11
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just don't think the food is good quality ok it's not expensive but the quality reflects the price would not go again as it's just fast food in a good location though
janiceclifford . 2013-04-10
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I eat here with friends every Friday after work and can honestly say I have never had a bad meal!!! It excellent value for money and staff have always been friendly and worked hard to provide a top notch service! I am extremely shocked at some of the reviews about this place. I feel people these days expect far too much! So I would definitely recommend for a great meal and drink!!
brad44Surrey . 2013-04-05
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The restaurant is in a good location and looked popular. Seemed a good idea to pop in for a birthday lunch. I wish I hadn't bothered now. It is in a lovely location and when we visited the staff were friendly and efficient. But the food was processed, bland and microwaved. Had to send mine back but the replacement was just as bad. My fellow diners were also not impressed with the meal. I would be happy to pay more if they served better quality food but until then won't be returning.
joyfoy . 2013-03-16
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Have eaten quite often here now, at lunch time and in the evening. The food is good, you have a great selection of main meals from both the menu and the specials board for the 2 for 1 offer and the desserts are lovely! We have had to wait a while when it has been busy, but when you are in good company it doesn't matter! It's obvious that any popular restaurant will be busy at certain times.
julschof . 2013-03-15
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A group of four of us called in tonight for a meal and waited forty minutes before our food orders were taken. granted the place was a little busy so we excused this, but as we ordered the place had started to quiet down a little so we expected a normal waiting time for food. After 50 minutes and no food, we asked our waitress how much longer we would have to wait. She sulked a little more as she had since we arrived and sat down at a not yet cleared table which was the only one available away from screaming kids.(babies which were still around after nine o clock?!) The manager was brought out to us and pompously informed us that all of their staff were fully trained and had been instructed to inform us that there was a forty minute wait for food (no she hadn't she was too busy pulling her sulky face) Amazingly, as he told us this our food orders made a miraculous appearance at the table with an awkward looking waitress. Miss sulky face proceeded to ignore us as much as possible for the rest of the meal, despite the fact that one of our meals was massively overcooked, one was lacking sauce and one (my own) had clearly sat on the side in the kitchen so long that the sauce was cold and had set on top of my food (oh joy!) Maybe wouldn't have been half as bad if it wasn't for patronising, sarky staff, smirking at each other after dealing with us, despite still being within our eyesight.
Laura W . 2013-02-28
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They said the food would take a hour because it was busy which we didnt mind and 1hour and 15mins later they told us they had run out of a lamb dish when we should have already had been eating it and the table next to us who arrived 1/2 hour after us was eating the lamb dish.To appolagise the manager offered discount for the meal only 10% off and then not until we got home we realised they added 1 beer and 1 lemonade onto the food bill which we had paid for all our drinks seperate at the bar so we had NO DISCOUNT and payed for 2drinks that we DID NOT have....i livin shaw and wasted petrol and money at this restaurant DO NOT GO HERE!!!!
Paigevarley . 2013-01-20
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we have had a couple of great meals here both on our own and taken friends with us the 2 for 1 offer is just great and your nor restricted to just one part of the menu you can order off all of it and it,s quite extensive.
rita009 . 2013-01-12
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Would not recpommend this dump to anyone !, 3 out of the 4 in our party who ate there were off work the next day with the trotts. all the tables are sticky, which was a warning, the staff are all too young so dont have any experience, train each other the little they have picked up and really dont seem to care. the food is micro-waved and tasteless, A real shame as the location is beautiful and the design and layout of the restaurant is excellent. Its all down to the staff , all college kids trying to earn some saturday night money ( cant blame them ), blame the managers up above who think its a good idea to cost cut, pay minimum wage to 17 year olds and this is the result. Hopefully another chain will spot the potential here and buy it out and turn it around, until then, i and my family will eat else-where.
waynethepostie . 2012-11-30
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On arriving went to the bar and had to wait ages to be served, manageress on phone and barman messing about tidying up, no apologies. When rest of our party arrived we were told that someone would bring drinks over but they never were. Food was at best average but mine was terrible, tasteless and dried up from being warmed up in microwave I assume. Waitress said she'd bring dessert menu but never did. Have not been back and suggest everyone keeps away
Delpher23 . 2012-09-28
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Booked for a big party with two kids meal etc was ok children's chicken was burnt and tough to cook, the burger was cremated and half the orders taken had to be chased as the waitress was no where to be seen! My son was in one of the high chairs an as I lifted him noticed a patch on his top jean pocket, had a look and it smelt funny?! As I went to investigate further found it was infact a urine smell which hadnt come from him as I'd double checked, investigated the high chair only to find it coated in wee? Surely common sense to clean it after every use! Don't think I will be opting to eat there again.
Zebra269 . 2012-09-23
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just had a meal here on a sunday at 7pm ish, we had a look at the reviews 1st and decided to give it a chance, we signed up to the website and printed free drink vouchers off, i had a pint of cask ale which was spot on. k had a glass of rose wine. the place was busy but our order was taken quite quickly. combo starter. all fine (the wedges were a bit pale and oily). mains both off the special board- chicken parmo. spot on. and gamon and rump combo. again spot on and cooked rare as requested. it took about half hour for the starters to come out but we was made aware of this when we ordered, mains followed in 5 min. had to go to the bar for 2nd round of drinks as no waiteres about at the time and waited about 4 min to be served but the bar staff did put them on the food bill for me. all together for 4 drinks, 2 mains and the starter less than £25. bargain! and the loos are 10 out of 10.
martin218red . 2012-09-16
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We have visited this place a couple of time...i don't know why...maybe we wanted to give them the benefit of the doubt. Each time we visited the staff have been very friendly and the actual pub is very nicely designed. However the food is atrocious. Doesn't have the fresh homecooked taste you would like, instead you could bet it has been microwaved judging by the extremely high temperatare of the food and the masses of steam protruding off it. On one occasion i ordered ribs and chicken which is supposed to come with corn on the cob, however the waitress advised me that they had no corn left but Will substitute it with mixed veg to which i agreed...when it came the mixed veg was a spoonful of peas. I failed to notice how that was mixed veg. I also had to remind our waitress that i was supposed to receive coleslaw with my meal, she went back into the kitchen and returned with a paper cup of coleslaw that was no bigger than a thimble. On our second visit i ordered the tower burger meal which comes with chips onion rings. When the meal arrived there was no onion rings...i informed the waitress of this, to which she casually said "oh yeah sorry we haven't got any". I was shocked that they never told me this when i placed my order and that no substitute was made. At the same time our friends chips looked really nicely cooked while mine and my wifes looked anemic. They were pale and hard. When we called someone over to report this they did swap them but made the excuse that the 'chef' had noticed they were pale but wanted to get all the meals out together. Also on each occasion we have visited we have waited between 40 mins - 1 hour for our food.
Dawit88 . 2012-08-27
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The Kingfisher has great selection of food i would certainly reccomend the hickory chicken from the specials menu , The staff are friendly and always smiling, I will be visiting the kingfisher again.
brad44Surrey . 2012-08-15
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This was our first time at the Kingfisher,and as a party of twenty on a saturday teatime we were seated and food ordered within an hour. The staff are young and hard working, the place was constantly packed! When a table left someone else moved in and I can only imagine the work rate in the kitchen because the turnover was relentless,and this was on a rainy day.The food was out in quick order and was adequate bearing in mind this is a two for one set up. We will definately be back.
latic_8 . 2012-08-01
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We found it slightly dirty, the service was terrible, taking over an hour from our starter to our main with an 8 year old that should have been in bed , food came and was terrible ? i know a lot of people think you get what you pay for but i have had better quality food from the motorway services and it was cheaper . ... we didnt like it but i am sure they may be those who do ... xxx Howard, Debbie and Matthew xx
DebbieH5971 . 2012-07-31
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a marstons two for one meal establishment.visited on 25/7/12 and had a good rump steak served with a lovely pint bof cumberland ale.good tip is to register on their website prior to going and get a free drinks voucher.staff busy but young and kean.
john h . 2012-07-26
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Very nice place , clean and tidy, friendly staff will go again, good little outside area as well
874 Opinions
We visited the Three Crowns at lunchtime as we had heard good things about it and we were very glad we did. The menu was very varied they do a 3 course special for £18.50 we just had 2 courses as after our starters of homemade soup and fresh bread followed by a lovely cottage pie with fresh vegetables we were too full for a dessert. The young man serving us was a credit to the place very attentive making sure we were happy with our meal and everyone around us seemed to be very happy with the food. The interior is very nice and cosy they have a log burner which would be nice in the colder weather. We would definitely return again!
157 Opinions
Do not order from this place!!! I ordered last night online last night & paid. Never got food. Tried to contact them no answer went to shop it was shut but they have taken the payment today shocking
54 Opinions
This is the third time in a row we have been disappointed. Last time they served burnt chips and it was 1hr 40 mins between starter and main. Last night was quicker but ! Starter of oil and balsamic served in one dish and the balsamic was fused to the bottom, despite whisking with fork, balsamic refused to budge from the bottom, probably been sitting in the dish for some time. Both steaks were perfectly cooked, what there was of it, as over a third of each was fat and gristle. The chips tasteless, all bits and different sizes, no taste, think they were frozen supermarket basic. Tables were sticky, needed a good clean. Will NOT be giving them our custom again. So disappointed :(