Based on 6.971 opinions finded in 3 websites
Based on 6.971 opinions finded in 3 websites
Nº 507 in 770 in Wolverhampton
Opinions
Great friendly and fast service via drive through. Food what you'd expect.
Yvette Bayley . 2024-10-24
MORE AT Google
Always great service especially from Lewis he is always quick extremely friendly and never Gets the order wrong always service with a smile he really is great and a credit to the team at Bentley bridge kfc. Thank you Lewis for always going above and beyond with your service you are appreciated
Kim . 2024-10-23
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Absolutely disgusting service. Sat here right now at 21:50. States online it does'nt close until 23:00. When arrived the chairs was on the tables, we was ignored by all 4 staff for 5 mins, to then be told to order through kiosk, no choice to eat in on the kiosk. When received food we sat down at a table that did'nt have the chairs on. got popcorn chicken instead of the fillet. When i informed them they just took the box back and put the chicken in. Giving us a filthy look. For one of the staff members to start taking chairs off 2 tables shouting across to us and 2 other people telling us to sit on those tables instead because they are short staffed. There are litterally 6 people in here which is included us 2 and 4 staff members in the kitchen. Disgusting way to make customers feel welcome.
lorna marie . 2024-10-22
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Food was luke warm. Staff were very unfriendly. Got my order wrong I informed them. They just looked at me took the food and came back with same food just a piece of chicken dumped on top. Chicken was oily. They don't close until 10:30 but online it states 11pm. We arrived 9:50pm The chairs were all up on tables so we sat in a booth... a lady got chairs off table and slammed to floor and shouted for us to sit there as she stated was short staffed . I could only see 4 staff member but there was only 6 customers 2 of them. me and my sister. Was really disappointed and will definitely be using mcdonalds instead.
Louise Cooke . 2024-10-22
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We had a family bucket 10 pieces and we all had upset stomach’s with in a hour of eating it. It was very oily and also salty.
schannan smallman . 2024-10-16
MORE AT Google
Sticks were not on corncobs and I was sent an incorrect item
Mike . 2024-10-06
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came early, hot and tasty not greasy at all! Shall use restaurant agent.
Adrian . 2024-10-05
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overall good experience, food was delicious, had to warm it through
Beverley . 2024-10-04
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The delivery man was quite rude and abrupt and didn’t even take the food out the bag for me
Paula . 2024-09-29
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Sat in at Bentley Bridge today for lunch. Met by a lovely young man, Ryan, who was so polite and helpful, helping anyone who asked anything of him or if he saw someone struggling on the self serve as that was the only way you could order. I queried something with Ryan and he dealt with it effectively and efficiently all with a smile and he most polite. For that part and the food, everything was great! The markdown in my stars is for the attitude of the manager on shift, the lady with the Jamaican accent! I witnessed her grab a member of staff's arm and drag them out the way and then prod another member of staff in the back to deal with a customer! Absolutely shocking and down right disgusting! I know you were busy but, please, be kind! No body should experience disrespect at work and certainly not by a colleague and definitely not by a manager! All of this in view of your staff and everyone dining,! Shame on you!!
Lesley Cowley . 2024-09-28
MORE AT Google
did not receive my order will never use justeat again
Jenny . 2024-09-27
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Forgot me cookies man other than that bang on
Laura . 2024-09-23
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Once again missing items, it’s the same every time we have ordered from here
a . 2024-09-22
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The service was professional and polite. Food yummy. Thank you for giving us a happy and tasty meal.
bozena lubawa . 2024-09-22
MORE AT Google
Good food only problem was it was missing the 4 pack of sausage rolls
Kelly . 2024-09-21
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didnt even recieve my order which was my childrens food fuming is not the word !
lauren . 2024-09-20
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the driver broke down we kept calling him and he kept saying on his way but wasn't moving on the tacker food arrived cold had to warm up the food which made it taste horrible
Natalie . 2024-09-19
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Chicken is over greasy and half warm, the fries where cold. I gave away half of it all. Kept the water.
Sandra . 2024-09-17
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The delivery driver was excellent! very polite. KFC followed my instructions regarding the food!
Matthew . 2024-09-10
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The burger wasn't fresh. Disappointed with food freshness.. Delivery was on time, but attempted to deliver to incorrect address!
Stacey . 2024-09-10
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My food arrived late and cold it was inedible my order was frozen in the app I received a call for just eat at 17.47pm asking if my order had been delivered and they would update my account this happened at 18.45pm so this is the first chance I have
Mark . 2024-09-09
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I have ordered today But chicken is very very oily and color of chicken is not up the status of KFC as its our favourite food but its totally different taste ....full of oil,very hard not even crispy.....very disappointing....just waste of money
sandhu spain26 . 2024-09-09
MORE AT Google
Delivered on time, fries were cold and greasy, chicken was ok, haven’t ordered from KFC for a while, don’t think I’ll be ordering again for a while
Alison . 2024-09-07
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My Beans were missing from my order as well as my “southern rice” having been split all across the bag!
Keon . 2024-09-06
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Counted 10 fries and were cold and soggy
Carole . 2024-09-03
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Quick, Efficient, Hot meal and polite delivery.
Jessica . 2024-09-01
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I received my food on time. I am happy the food was actually delivered this time.... the last time the delivery driver stole my food so I was hesitant to order m, but I'm glad that I did.
natalie . 2024-09-01
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took one hour to deliver and it was all cold
Harjot . 2024-08-31
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driver was in a car not on a bike when it said he was on a bike
James . 2024-08-30
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Great food hot and on time sorted out my request thanks guys
Mel . 2024-08-28
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Ordered a colonel meal for 9.99 and it came without fries
Grace . 2024-08-28
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never received the whole order. driver was on tracking as here waited at door for delivery via pin number. Delivery was then marked as delivered by driver with no food received. Had to request a refund for the whole order.....very poor.
Martyn . 2024-08-28
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my food cost 35pounds the delivery drive left on door step for cats to eat
annika . 2024-08-25
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Delivered to the wrong address, not the drivers fault as he was given the wrong details by KFC
wayne . 2024-08-24
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A great store with friendly staff and good food.
joshua coull . 2024-08-22
MORE AT Google
Items missing from our order - finger lickin doble bucket 6Pc- no popcorn chicken and no wings, also ordered beans, delivered gravy. Not a complicated order to get right
Christine . 2024-08-22
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awful food tonight ordered 6 piece bucket recieved 5 tini pieces the chicken was all bone RUBBISH
dawn . 2024-08-21
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was a lovely meal & nothing was missing!! even better
Claire . 2024-08-20
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food was poor and not tasty. family were very disappointed.
Gurbinder . 2024-08-10
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Excellent service and excellent quality. Thank you
Terry . 2024-08-08
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The driver only bought the drink and no food whatsoever absolute joke
Luke . 2024-07-31
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I left a note on my order for no mayo and it arrived with mayo on so I was unable to eat it due to allergies
Nazma . 2024-07-31
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he took the longest possible path known to mankind to arrive at my house.
Daniel . 2024-07-28
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Missing Can of pop, Not a major issue but still enjoying.
andrew . 2024-07-15
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Delicious hot food and arrived earlier than expected
Charlotte . 2024-07-14
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Horrible cold food! Wings, chips and even beans! Was really looking forward to eating it. At least the can was cold 🙄
Emma . 2024-07-14
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popcorn chicken tasted abit watery
Tracey . 2024-07-13
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everything was fine But the food was only just warm that was the only disappointment
Graham . 2024-07-10
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food had dropped out off the box every we're chips was cold
Sharlene . 2024-07-07
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I honestly can not fault the delivery time, driver or quality of my order. 10/10
Shevourne . 2024-07-07
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Served quickly and easy to order.
Kiran Mahay . 2024-07-07
MORE AT Google
Items missing! Pineapple stick 2 fries missing and a piece of chicken 😞
Suzette . 2024-07-06
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not happy missing items and not hot either won't order again kfc has gone right downhill
emma . 2024-07-05
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Great food and the staff are amazing
Raees Azad . 2024-07-05
MORE AT Google
stone cold . chips all squashed . no gravy. terrible
Doreen . 2024-07-04
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Great food and the restaurant was clean staff was polite
Jashan Ghotra . 2024-07-04
MORE AT Google
arrived cold by pushbike not good
Andrew . 2024-07-03
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This is not the first time I've had a issue with my order from KFC. For some reason the Quality of the food is not that good.
Simon . 2024-07-01
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The food was great, but the collection of the food was not the best. I accidently pressed eat in, when I was taking out and I apologised and asked to take it out. The two men who got the bag and helped put it in were very nice and gave a great service. But this female worker was ranting because we pressed eat in and she was moaning about it saying that if we pressed it then we should stay in and blah blah very miserable woman. Don't see what her problem was when she wasn't even serving us 🤣 and its not like we was rude about it we asked nicely and apologised for the mistake.
Cayleigh . 2024-06-30
MORE AT Google
You’ve missed two can of pop ?
Natalie . 2024-06-30
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Food was cold again, seems KFC and McDonald’s are write-offs now. Delivery guy was quick though, best thing I can say.
Samson . 2024-06-30
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Popcorn Chicken and fries were soggy but the Zinger burgers were good
Mark . 2024-06-28
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worst meal I've had from kfc the chips cold n sloppy and the fillet burger burnt n looked like it needed to go in the bin.shame on you kfc for thinking it was OK to send that food out.wont be ordering again
Kerry . 2024-06-27
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My order was open when I received it. My chips were half empty and I received a regular popcorn instead of a large.
Charnii . 2024-06-23
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Not happy , wrong order given food tampered with by driver and seal opened
Anita . 2024-06-21
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Standard KFC but very helpful staff when we had a problem with the electronic order point.
phil watts . 2024-06-19
MORE AT Google
didn't wait long for delivery, less than half hour, was impressed lol
kirsty . 2024-06-18
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Chicken filet burgers…meat was very dry and tough
MR . 2024-06-17
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Not the best visit. Food was warm at best obviously had sat on the "warmer" for sometime. Staff bored or uninterested. We visit this site because they are usually the best . But not on this occasion very poor food .
norman price . 2024-06-16
MORE AT Google
Came in the drive thru a couple of days ago and was greeted by this lovely young lad Lewis. He was polite and friendly and made sure all my food was served at a great standard. Would definitely come again for this great service xx
Sarah Dickson . 2024-06-15
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ordered the sharing bucket got 6 tini drumsticks hardly no chicken on them chips was cold not happy
dawn . 2024-06-12
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Driver through service v good, fast and polite, never any issues 💯
D J . 2024-06-11
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sent compleatley wrong order out
Joanne . 2024-06-11
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Marked as delivered and yet again received nothing absolute joke this is
Keeley . 2024-06-07
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worst kfc ive had, could not taste the chicken due to the overwhelming taste of pepper, extremly dissapointed
Ian . 2024-06-07
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Great service nice and tasty food
adam harris . 2024-06-07
MORE AT Google
Honestly the customer service has been great very vist I have came, darro who served me was so happy and kudos to the cook who did my chicken it was fabulous
Siom Free . 2024-06-07
MORE AT Google
not happy as my drink was not included in my order
Stephen . 2024-06-03
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sent all chocolate cookies. not mixed like i asked for
Shaliegh . 2024-06-02
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food was cold. the restaurant is only a 7min drive and all the food was cold. Just eat offering 40% discount on what I ordered but no discount given. will not order from here again.
Donna . 2024-06-01
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They have forgotten my 8 chicken wings! Disgusting i will not be ordering from here again!!!
sherelle . 2024-06-01
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Our food was Luke warm and did not contain all that we ordered. Really disappointed.
Lisa . 2024-05-27
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Went in last night about 10.05pm on the door it says open until 10.30pm Wife went to sit down to be told can we sit on the other side as they are cleaning down the one side (no issues with that the guy asked politely) Recieved food about 10.10pm server was polite but the guy working on drive through proceeded to come over and tell me its takeaway only now you cant eat in I dont think so its says 10.30pm on the door. Our server said dont worry eat your food in it's no issues Spoke to the duty manager as we were leaving at 10.30pm about our experience (rebecca) and dont think she was particularly bother about it either as she never even apologized but lamely said she would speak to the staff member I'll obviously think again about spending £25 at this kfc
Neil Rutter . 2024-05-27
MORE AT Google
Cancel it why so hard Cancel order on just eat
Eunice . 2024-05-26
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Ordered a sharing boneless banquet and they didn't give us the 4 chips we payed for
Angela . 2024-05-26
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Very nice food, delivery brilliant, very nice drivers
Dionne . 2024-05-24
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Ordered a veg rice box got sent one with chicken in it even though I had added a note of "please double check order"
Parmjit . 2024-05-24
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Disabled toilet hard to get into directly by toilet door entrance. Would v
Angela Collingham . 2024-05-22
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Absolutely delicious 😋 Nice speedy delivery too
Michelle . 2024-05-21
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my order did not turn up not got any food now
Lisa . 2024-05-18
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food was cold and driver and company refused to accept it back. not warming up food thats already cooked. i work in catering and would never treat a customer so bad
Shaliegh . 2024-05-18
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Food wrong chicken wings had no meat
Tate . 2024-05-17
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Chips were cold. Sparking water and gravy were missing
Diane . 2024-05-15
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Your staff would benefit from further training In customer service skills or personality transplants
Matthew Hall . 2024-05-14
MORE AT Google
Only had half tub of bean if that. Chips where cold and we never got the sauces we asked for.
Stacey . 2024-05-14
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Not packaged properly. There was no lid on the chicken so someone felt it was hygienic to place the popcorn boxes directly on top of the chicken! Not impressed!
Ms . 2024-05-14
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wrong order delivered happened 2 times now, no customer services to talk to, disgusting
Lee . 2024-05-11
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Driver couldn’t find me even though it’s pin pointed on the map and haven’t had this issue before with multiple orders too the same address. The rice box was missing the rice and extra chicken too.
Lee . 2024-05-10
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Kids have really enjoyed there meals 🥰 both meals were nice and hot not cold just perfect thank you so much 🥰 received everything I ordered too there was no missing items….really happy xx
Danielle . 2024-05-09
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Drinks were missing out of bag & food was cold
Tori . 2024-05-07
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