Based on 6.475 opinions finded in 3 websites
Based on 6.475 opinions finded in 3 websites
Nº 692 in 992 in Stockport
Opinions
Very clean .nice back ground music. Great atmosphere
Mark ord . 2024-10-22
MORE AT Google
A Big Thank You to KFC in Hazel Grove. Wonderful food and drink. 5⭐ Staff..
Dave Green . 2024-10-21
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The food quality was excellent, with a clean and well-maintained dining area. Additionally, ample parking was available, making it convenient for visitors.
Arsen A . 2024-10-20
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I over stayed my welcome here, I'm disabled so never rush my food and stayed over the 90 minutes allowed and got fined £60 so it was a very expensive Afternoon at the my regular KFC, but it is now no longer my regular due to this parking fine. Food was always good here. Chips were always cold which I could never understand as there was never anyone in her just Uber driver picking up. Staff can be a bit rude when speaking to the Uber drivers !
BIG Kev G . 2024-10-17
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Absolutely disgusting food definitely not kfc burnt dried up chicken not edible some parts were green. First time in over 2 years had one, up all night vomiting, & no email address to complain & as always chips cold & burnt never again would I purchase food from there. Total waste of £22
Karen Newton . 2024-10-11
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Lost stars due to being forced to use the computer ordering system,I like to use cash and have humans take my order.
Paul Grosvenor (Groovy) . 2024-09-22
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Chuffing expensive and to be honest the advertising pictures are beyond belief, the person holding one of their burgers must be 3foot six tall, if you like spending top dollar on nothing, come here
Gareth Richards . 2024-09-14
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Great service, really nice Male member of staff, maybe late 20s/30s who offered table service and could see I had my handsful with the kids and brought over thw food with salt, straws, napkins and forks. Here's a picture of my order number if you'd like to work out who he was, as great staff deserve recognition. Food was all really fresh also.
Lewis Lewis . 2024-08-27
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It's everytime, there's something wrong with the orders here, just ordered a medium fried and received a small bag not even full wrapped in a bigger bag, it is very bad service 👎 why can't the staff here get an order right? Also I have left a review before and was hoping the service might be improved, the food is good, hence why I return as well a being local, not any more, I'll switch to McDonald's for my quick fix of fast food.
Michelle Holmes . 2024-08-19
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Sent my daughter in with a cup and she asked for some water as she was dehydrated. Could not believe they refused her and said no.. shocked and appalled.. totally inhumane.. never ever going back to this KFC again!
Kul Chawla . 2024-08-12
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Ordered at 6:45, was with me by 7:15.. Very impressive.
Finlay . 2024-08-03
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the food was delicious and the food was on time, however the driver was very rude to my wife when giving her the food.
danny . 2024-08-02
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Food is good only customer service not nice. Need regularly clean tables
Roderick Zuskar . 2024-08-01
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1.5l Pepsi max bottle wasn’t delivered
Joe . 2024-07-24
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Great fresh chicken when your just too tired coming home
Kathryn Shaw . 2024-07-24
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Always the food is hot and not too busy in the restaurant.
Eileen Williams . 2024-07-24
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Used £10 voucher plus got excellent service, more than happy :)
Marie . 2024-07-21
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Shocking! First time I've ordered from KFC and it will be the last. We ordered the Ultimate burger meal. This can only be described as an ultimate rip off. For £12.97 we got a can, chicken burger, some gravy and 8 chips. Since when is 8 chips an ultimate meal? The other two items in the order weren't even delivered. When I contacted the restaurant there was no apology, just an offer of my money back for those two items, if I wanted. Of course I want my money back but what would be more helpful would be to have some actual food delivered. Dreadful.
Bev . 2024-07-21
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Very happy with order .. but just eat for help .. on orders !!! Very very poor service… specially if you order regular! And find issues with food and you complain! Don’t expect a refund * after a few bad meals !!!!
Darren . 2024-07-13
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food was wrong didn’t get all of my hot wings
George . 2024-07-13
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Not received and we're starving!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Carine . 2024-07-12
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Done online drivethru order #10045 July 9 about 5pm purposely to get order quick in order to have a quick meal ready for 7pm night shift. I was asked to wait in the car park to wait as it's understandable having a big order. I was disappointed coz my order was late 20 mins as the two cars behind had their order on reasonable time. I went in store to find out they were handing a lot small orders to many dining in stores, uber orders and few recent on drivetru. So I complained that felt my order was least prioritised. Martin explained only that the chicken just came out and will have mine piping hot showing no concern about my order being very late carried on and ignored. I emphasise that standards regarding orders in queue was very bad and needs to be addressed. Matters made worst when having my meal at home that I only got 12 instead of 14 chicken pieces from my party sharing bucket and this is not the only time has happened but few times with wrong /missing pieces from the order. Management needs to sort this store and needs proper audit by KFC office. Staff delivering the standards and customer service attitude is rock bottom.
jasper togonon (JazzyT) . 2024-07-09
MORE AT Google
It's not the best but they don't get your order wrong 95% of the time like mcdonalds next door lol
Frank . 2024-07-09
MORE AT Google
The delivery man was very polite and friendly with a lovely smile. Unfortunately my order was missing Large beans so I had to then cook my own whilst everything went cold!
Angie . 2024-07-06
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After repeating my order 3 times to make sure it was correct and was told yes yes I've done it Sat down the my meal and ta darr wrong returned to the cashier with food which she opened and began to dismantle with bare hands straight from the till Cookies were like cardboard Basic Food hygiene 0 Basic Ability to take an order 0 Basic customer service/care 0
Thomas Little . 2024-07-06
MORE AT Google
Very good thank u so much ur support
Praveen . 2024-07-02
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The order was wrong , we ordered chixken fillets , baked beans & a drink , chicken sandwich, chips & beans , didn't get that the order has gone back, WANT A FULL REFUND or i am going to FOS & I Will NAME & SHAME You
Elaine . 2024-07-02
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The chicken was that dry we couldn’t eat it total waste of money
Donna . 2024-06-28
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Was missing a Pepsi and the mini fillets was stale and got thrown away, besides that it was good
Charlie . 2024-06-27
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Food was typical KFC which was enjoyable. I gave it 3 stars for the delivery charge which is extortionate compared to other food delivery charges. Wont have it delivered again!
Janet . 2024-06-27
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We order KFC regularly but the last few times the quality has deteriorated to the stage where we might stop ordering altogether. the fries are soggy, the fried chicken smells not quite right and the wings were clearly fried some time before. no longer recommended, sorry!
Saleem . 2024-06-27
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Just as it is, it’s kfc, was hungry, ate it, jobs a gooden
Lauren . 2024-06-25
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Hi I need someone to contact me. I ordered food but received the completely wrong order. It was my sons B day. Had to drive to KFC and order again
User . 2024-06-21
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food came freezing cold half food missing and no drinks came
Sherelle . 2024-06-15
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Can’t even get food right shocking place to eat and order
Alex Heap4800 . 2024-06-14
MORE AT Google
A nice kfc. A bit smaller parking and toilets but otherwise fine. A quick filler and ok by kfc standards
Serpan . 2024-06-07
MORE AT Google
Pleasant driver food lovely Thak you 🙂🙂🙂🙂
Jeannette . 2024-06-07
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exceptional...friendly delivery man 👍
Pauline . 2024-06-04
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Delivery driver went over and above for our order. He was fab. KFC were super helpful also. Thanks everyone .
Danielle . 2024-06-03
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Order wrong. No gravy, replaced original chicken with boneless fillet.
Christopher . 2024-05-30
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The food quality was poor and there were items missing. We drove to the shop ourselves and they refused to give us the missing items, the attitude of the staff was disgusting.
Megan . 2024-05-27
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they gave me beans instead of gravy I hate beans
jessica . 2024-05-26
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Literally brought me the wrong food. Next time deliver what I want.
Mike . 2024-05-25
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My food was over 2 hours late.
Paisley . 2024-05-25
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The food was stone cold when it arrived and it has made me very poorly.
paris . 2024-05-23
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Food arrived very quickly and had everything I ordered, I left a £1 tip for the courier too.
Matthew . 2024-05-14
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I have come to the conclusion that KFC workers cannot count up to 10 to save their lives. I ordered a 10 piece and I got 9. the problem is that, it has happened many times. So I've decided not to order from them again in the future. I'm just tired of complaining every time.
Jean-yves . 2024-05-12
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Gravy a bit thin, food was lovely fresh and hot.
Kara Hartley-Higham . 2024-05-12
MORE AT Google
Tasty, hot food. Quick service by friendly, cheerful staff.
Maria Williams . 2024-05-10
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Food arrived a little bit late, but it had everything I ordered and the food was great.
Matthew . 2024-05-09
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Delivered on time nothing missing food was still hot
Kelly . 2024-05-08
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Very clean KFC and all facilities were working. Plenty of free parking.
Steve Dangerous . 2024-05-07
MORE AT Google
Most of the food was just ok. Chip portion was very small, and the carton was open so seems some might have fallen out? And barbecue dip wasn’t in my order at all so the order was incomplete
Elisha . 2024-05-05
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Expensive and small portions of chips.
michelle . 2024-05-04
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The order was complete but the food was lukewarm and the fries were soggy and rotten, so inedible.
Diana . 2024-04-30
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Fantastic service from the delivery agent Terrible stale food had not been cooked fresh, tasted like it had been sitting under a heat lamp all afternoon. Disappointing.
Nick . 2024-04-30
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Drivers not reading notes about address !!! Keep delivering to wrong road !!
Andy . 2024-04-29
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There is missing food, 1 missing chicken fillet and 1 missing corn on the cob.
Danielle . 2024-04-28
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yet again the order was wrong, not sure what else to say, the last order was wrong and never heard anything back, terrible when its kids food and we had to go out and use another takeaway
steve . 2024-04-28
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No Mate! Woz in McDonald's next door Drive Thru! Ha ha!
Billy the. Kid . 2024-04-26
MORE AT Google
nothing I ordered was delivered got a completely different meal
john . 2024-04-24
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I’d rarely leave a review on a basic KFC order but that was honestly the best KFC I’ve had in a while so wanted to leave some praise.
M . 2024-04-22
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my order was cold and no coleslaw. on the app it wouldn't allow me to continue?? I sent a email but it didn't go through??
Susan . 2024-04-21
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got given 3 mini hot wings instead of my cookie
sam . 2024-04-20
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Delivery driver took the effort to come upstairs and deliver to the ward. Thanks
Kaiser . 2024-04-20
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Gravy and mash was hot. Fries really burnt and actually cold. Really poor! Chicken cold as well. Very disappointed!
Kathleen . 2024-04-19
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food was ok but once again the order was incorrect no free popcorn chicken and BBQ chicken also missing with one chips, this is the second time my order was wrong
steve . 2024-04-19
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Only received part of the order. Chicken strips were missing from meals.
Amy . 2024-04-14
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Food arrived on time and had everything I ordered, great service.
Matthew . 2024-04-13
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Out of a 10 piece variety bucket there was 8 legs and 2 thighs. It Looked thrown in together and sweaty like it was compacted in.l together. I reckon the person who prepared it has physcologic issues and will not understand that whether your a cook, cleaner or a CEO you need to do your absolute best in your role. This is how happiness is created and progress will be made. There are no quick wins in life im afraid thats not how it works. You will stay stagnant until you understand this and will not find peace.
Sonny . 2024-04-13
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I like KFC we went through the drive through and as we got to the window to pay there were a bunch of employees messing about throwing chicken at each other then I seen them drop a load of chicken on the floor rude and not very professional so it's a no go for me again very disappointed
Adam Horan . 2024-04-13
MORE AT Google
There was no pepsi and we have doorbell footage of no drinks & the chips are stone cold!!
Will . 2024-04-12
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there was part of the order missing ,the food was cold , bag was wet containers ripped, Driver left it on the road in Flowerpots . cold wet kfc deffo never ever again.
sabine . 2024-04-06
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Food is not good wings are hard
mzhar islam . 2024-04-03
MORE AT Google
Food was tasty still warm and well cooked. Will order again.
Linda . 2024-04-01
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£36 an all I received was 6 pieces of chicken -sort the staff out, absolutely useless
Sue . 2024-03-30
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Driver didn’t bring it to the door and expected me to go out the pouring rain to get my food I know this isn’t KFCs fault but the driver really should do the basic requirements of a delivery driver
Ben . 2024-03-29
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food arrived hot and on time. same quality as eating in the restaurant
Gemma . 2024-03-29
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The staff were really nice, the food was fresh, its pretty good overall.
Luis Aliwanag . 2024-03-28
MORE AT Google
The delivery was quick but no wonder why, the food came cold for some reason? And the bread was a bit stale, and I didn’t even get my tango I paid for
Joshua . 2024-03-22
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Unfortunately I had to pull the chicken out of the wrap as the wrap was tainted with aftershave and I could taste it on the wrap, I got my husband to try it and he agreed, never had a problem before with the food from the store, please tell KFC to tell the staff they should not wear any aftershave when working with food.
Jeannette . 2024-03-22
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Reasonable but not cheap, would probably go again.
Andrew Wildgoose . 2024-03-10
MORE AT Google
Last 3 times I've been here there's always things missing or something wrong.... What we do get is nice but can't be that hard to read the order?
Sam Close . 2024-03-04
MORE AT Google
app was easy... delivery was great... Parts of the order missing as per usual
Sam . 2024-03-04
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delivery driver was rude and smacked my door then complained about my phone number not working when it did
Alfie . 2024-02-27
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If this K.F.C was near me,,, I'd go everyday , very clean , very polite staff, very quick service, very tasty food ,, nothing to much trouble,
Lou Lou . 2024-02-24
MORE AT Google
One of the staff has got a real bad attitude. Needs to show a bit of decorum
Brian Crowther . 2024-02-23
MORE AT Google
We had a few things missing from our order two cans fancy and 7-Up and a corn on the cob
Christina . 2024-02-20
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Driver phoned to say at your my address when he wasn’t, order was correct .. advised where to go but still didn’t arrive and marked order as delivered…
Rachel . 2024-02-20
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Burgers dry and like rubber. Chips cold and only about 10 chips in a regular portion. Nearly £8 for a meal. Utter rubbish. Never again will we buy kfc
Andy . 2024-02-19
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Items missing, cold food on x4 dishes. Delayed response from customer service and lack lustre compensation without refund - usual rubbish from Just Eat and KFC.
Lee . 2024-02-19
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Food was very cold unfortunately and not enjoyable . Previous few orders had all been great
nicholas . 2024-02-14
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Soggy chips without the new seasoning and small chicken
Danny . 2024-02-11
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Excellent food! Excellent delivery!
David . 2024-02-11
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Fast delivery, hot food. Couldn't move after eating it and spent the rest of the day feeling bloated and guilty... with a mischievous knowing smile to myself.
Daniel . 2024-02-08
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Nice and hot. Instructions followed. Delivery well within time. Thank you.
Karen . 2024-02-04
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Never had an issue before with KFC Hazel Grove branch but today the chicken in the bucket for 1 was dry and over cooked so unfortunately it was disappointing. The wrap was good.
Jeannette . 2024-02-02
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So much better than the chaos of McDonald's next door
Paul Johnson . 2024-01-30
MORE AT Google
Staff were friendly. Restaurant was clean and not overly busy. Food was delicious. Plenty of choice and nothing was.out of stock.
Joanne Hazlehurst . 2024-01-29
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Wrong burger completely also wrong side
Paul . 2024-01-29
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80 Opinions
Place is a joke! Ordered food with a request of if it’s gonna take to long don’t worry I’ll order somewhere else 3 hours later no delivery f**king fuming and to late to order from somewhere else. Useless. Avoid!!!!