Based on 2.088 opinions finded in 3 websites
Based on 2.088 opinions finded in 3 websites
Nº 347 in 483 in Huntingdonshire
Opinions
Issue with ordering food, then had to order from till, food was warm and served by a very rude woman with very poor communication skills!
Tony Hilling . 2025-03-29
MORE AT Google
Very good and fresh food. Good and professional staff.
Kalim Ullah Chaudhry . 2025-03-26
MORE AT Google
Unfortunately you've lost me as a customer. The decision to replace your staff with self ordering screens has made me decide not to come. I am immunosuppressed and screens are known to have deposits on them which are not great if you are picking up and eating food i.e. chicken pieces. There is also no hand sanitiser near the machines. During our visit the Coating was soft on the chicken and the chips portion was tiny. The pieces have also reduced in size. But the cost has increased. There are two other places in the area who do Southern Fried chicken which I believe are better value and don't have the screens to order with. Regretfully, I will be using them in the future.
Richard Williams . 2025-03-26
MORE AT Google
Best cooked KFC ever keep it up guys & girls 👍👍👍
Duncan Sherry . 2025-03-23
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Really poor to be honest, purchased a 6 piece bargain bucket, 5 pieces were legs and the 4 portion of chips were stone cold, no wonder why the ratings have dropped. Never again I'm afraid.
Chris Morton . 2025-03-07
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Poor customer service of that lady in the counter to take order !!!! So bad snob attitude.. Just looking at you the ignoring you .. terrible ! We ended up having dinner next door Burger King , best customer service !!!!
Trix Hazard y valerio . 2025-02-18
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Took 2 hours to be delivered and was cold on arrival
grant . 2025-02-09
MORE AT Just Eat
The main part of the order wasn't delivered
kerry . 2025-02-09
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Uber eats order got ignored If they didn't want to deliver it far then don't have on radius or at least communicate. Won't order again
Neko Yui . 2025-01-31
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The delivery took a long time to come but was kept updated. The delivery driver is a lovely guy and very polite and friendly
Jackie . 2025-01-29
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Every single time we order something is always missing, Just Eat do refund the money for the item, this time a burger, a whole meal and a dip was missing, I only claimed for the burger and dip, as didn't realise a whole meal was missing. I won't be ordering from KFC in the future.
Sonia . 2025-01-27
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App kept updating with another 5 / 10/ 15 mins when the food turned up it was freezing cold and felt like it had been carried around for an hour
Stuart . 2025-01-26
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Items missing and no attempt to replace key items. Large bottle of drink and no sides.
Bennie . 2025-01-26
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Previously liked visiting this place. Food is as expected but the carpark has very short time restrictions. The company running it hand out a £100 fine for parking over one hour with no option to pay to park for longer. Not a good place to meet friends, have a party , or experience a busy time when there is a wait for chicken. Other places have much more sensible parking allowances. Not worth paying £100 extra for a meal with friends. Unlikely to visit again, lost a good customer KFC.
Duncan Farquhar . 2025-01-20
MORE AT Google
Really poor service. Staff argue more than serve. Should all be sacked, disgrace
Sam Barlow . 2025-01-19
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Missing half the items and looks like someone has eaten half my food
Marty . 2025-01-18
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Foods cold chips are soggy yet cold
Lauren . 2025-01-01
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Honestly the best KFC in the area. Even the newest one in Bedford lacks what this one has. Food is always fresh and comes out quickly. Restaurant is also always clean too.
Kane Richardson . 2024-12-31
MORE AT Google
They are part of KFC so the food is pretty much standard as with all KFCs but the food is always hot and service is pretty quick.
Chris Mcloughlin . 2024-12-28
MORE AT Google
Poor service. Food took over 2 hours and couldn't cancel order as the app wasn't working. It showed as preparing order even when it eventually turned up. Called KFC and they said the driver picked the order up ages ago. When it arrived the Food was cold and the bag looked like it had been messed with.
Alex . 2024-12-19
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food was cold baring in mind it's 5 minutes up the road no chips no salad in zinger burger not enjoyable
David . 2024-12-18
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Open till 2300 yet door locked drive thru closed at 2215
Dave Macgregor . 2024-12-18
MORE AT Google
bad as I ordered me and my child a meal which not cheap and recieved no chips at all and they did nothing to help
Amy . 2024-12-14
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Was given the wrong things ordered a boneless box and when it came the chicken contained bone
Daisy . 2024-12-14
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Every time the order is wrong or incomplete, whether you dine in, take away or drive thru. Team/ staff change very often and doesn't get better, rather get worse ⁰
Maria . 2024-12-14
MORE AT Google
Awful, second time they've fecked my order now. Chips are soggy. Pathetic
indi forde . 2024-12-14
MORE AT Google
Didn’t deliver everything we ordered and have had no response in regards to refund
Alfie . 2024-12-13
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No Gravy as side, missing the bottle of drink with the boneless bucket too
Lynne . 2024-12-13
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Driver turned up 2 hours after I ordered. Had to request a refund on the app and go and reorder at kfc and collect myself. Appalling service.
Jordan . 2024-12-13
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I ordered for my parents and they really enjoyed the food. My Mum said it was so tasty so thank you
Sarah . 2024-12-12
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Been many times and by far the best KFC I have been! Went last night and had the freshest chicken and chips ever. Alot of KFC quality and consistency is terrible but this is one of the best.
Joshua . 2024-12-10
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I didn't get the extra gravy I ordered which was £2.99 and the food wasn't ver
Michelle . 2024-12-08
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All good ordered was delivered correctly. It was warm and delicious, some chicken was fatty but overall delicious.
Abigail . 2024-12-06
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Surprisingly good, compared to other KFCs I've used
Mike Evans . 2024-11-26
MORE AT Google
2 times in a row the serrvice is terrible forgetting half of the food and Makimg you wait half an hour, scammed lost half our money foreigners serving who cant understand your order.
Joe Boualem . 2024-11-23
MORE AT Google
my family order was missing items which they refused to refund! 2 adults sharing a burger & having to cook for the child is hardly a end of the month treat!
Lisa . 2024-11-23
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Chicken was dry and cold had less than 10 fries which were also cold
Karen . 2024-11-13
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The cold water was put right next to the hot food in the back making the food cold.
Stephanie . 2024-11-09
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order delivered was incorrect, credit issued.
Jane . 2024-11-07
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She could not find the house even though it was on the app and also she fogot my drink
Matthew . 2024-11-02
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On time but time scale moved. Soggy chips and lukewarm food.
Keira . 2024-10-30
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Can’t fault the delivery updates and how fast the order came. However half the order was missing - I am currently waiting for a refund whilst eyeing up the carpet cos I’m so hungry ☹️
Amanda . 2024-10-26
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Good delivery’s time however not good presentation as bag was opened
Dawn . 2024-10-25
MORE AT Just Eat
Useless as always staff too incompetent to check contents of bag matches order…
Louis . 2024-10-25
MORE AT Just Eat
That was shocking what I just had how can u employ these idiots he again couldn’t understand me when he couldn’t find my house couldn’t understand directions
Ben . 2024-10-21
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There wasn't a can of Pepsi max with the rice box.
Danny . 2024-10-18
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Stayed at Premier Inn nearby and fancied kfc as they were 5 minutes walk from hotel. This was after trying 5 times to order through the app both delivery and collection and each time the order failed. Went to the restaurant and finally placed our order and paid. While waiting we tried to order some cookies. Sign says quite clearly, 4 for £4. The young guy trying to ring it in eventually had to ask the lady (manager?) how to ring it in. She told us it was only available on the app! Yet sign right in front said 4 for £4 no mention of the app. So instead ended up payinb nearly £5 for the 4. That relates to the 1 star rating for service. Now to the food. Having eaten kfc at many places around the uk ovet the past 40+ years I can only say not only was the chicken very poor quality but they appear to be missing all the spices that go into a kfc. Even the hot wings had no flavour. Thankfully we are never likely to be in this area again and if we were we would avoid thos place like the plague.
Ron Blakey . 2024-10-13
MORE AT Google
Food cold service is terrible
Adrian Atkin . 2024-10-13
MORE AT Google
Missing an item but the driver went out his way to go back and deliver the item back to us. Great service.
Steve . 2024-10-05
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delivery was good but food was meh, chips were very soggy and cold, wings weren’t crispy and also cold
tanya . 2024-10-05
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delivery drive very good as I'm not well he rang to confirm the delivery pin number as husband didn't know it
Leanne . 2024-10-03
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no food delivered at all. Will be expecting a full refund and voucher for next time I order if I order again.
Ivan . 2024-09-28
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Delivery was super quick, but KFC sent wrong items. Disappointing when ir’s something I won’t eat
rebecca . 2024-09-28
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Order bagged for delivery on the receipt at 13:29, delivered at 14:14 stone cold. Could see delivery driver went on another delivery on the way, complete waste of a meal
Jack . 2024-09-26
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Ordred from here before and is usually hot and well made, tonight it looked just thrown together or the delivery driver just didn't care how it was handled, plus order was cold to luke warm.
Gary . 2024-09-22
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I didn t received my order! Is disgraceful
Alex . 2024-09-22
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Normal KFC but weird car park layout!
Graham Treadwell . 2024-09-21
MORE AT Google
Not delivered at all !!!!!! I have been here all day with my window open second floor above door and no one has shown up. Smoke coming out my ears !!!
Nivla . 2024-09-15
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Wouldnt asnwer their phones and are always leaving out half the order.
pebbles and rocks . 2024-09-15
MORE AT Google
portions very small and beans missing, wasn't hot either, way over priced
scott . 2024-09-12
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it kept changing the expected delivery time. I guess the driver was waiting for other orders, as our food arrived lukewarm. still good, but not hot.
Ombretta . 2024-09-10
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fried chicken tasted different as was darker in colour suggesting twice fried to reheat compared to when purchased in store or via drive thru
Sanjay . 2024-09-07
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Get the fecking order right absolute jobsworths
Cawdor Media . 2024-09-05
MORE AT Google
pepsi battel was flat. posbly opened
Edmund . 2024-08-30
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food excellent gravy was slightly cold
Annette . 2024-08-23
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Sent to wrong address never got order
Thomas . 2024-08-13
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Customer service is shocking first guy started laughing and ignored me while taking my order second stuff member was very rude after trying to add to the order as she had completed it before I was done so left and went to burgerking instead customer service was miles better there
Christopher Clark . 2024-08-11
MORE AT Google
The driver took so long doing other deliveries that it was stone cold when it arrived.
jack . 2024-08-08
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I was sat downstairs by the front door. Nobody knocked! We found it 20 mins later outside the front door. Rubbish
Gary . 2024-08-08
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order was wrong missing items and was barely warm
Adrian . 2024-08-05
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food was nice and warm and tasted amazing
maisie . 2024-08-03
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Just got back from a 9 hour drive and waiting for food it is saying delivered but we have nothing here!!
Karen . 2024-08-02
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Bad customer service. New girl was complaining under her breath that she didn't understand my order because she was jumping to conclusions instead of properly listening to what I'm saying. Train your employees to listen more attentively.
Jonathan B . 2024-07-28
MORE AT Google
Food arrived cold as packed with a cold soft drink and cold side order isn’t about time KFC followed McDonald’s and sent hold and cold in separate bags
Peter . 2024-07-28
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Chicken as always was great , not dry . but oh dear the fashionable un peeled chips are quite frankly some of the worst I have ever tasted, dull , bland not crispy in ANY way, barely warm and truthfully a dismal and pathetic effort . KFC used to produce magnificent hot crispy chips but some moron in the head office kitchen ( probably a vegan ) thought the above would be a good idea . It isnt .
Sandy Sinclair . 2024-07-15
MORE AT Google
didn't arrive!! when I rung kfc they did not help at all
Yasmine . 2024-07-14
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It's KFC, what more do I need to say?!
Brad Hales . 2024-07-14
MORE AT Google
Lovely food. The zinger is always the winner. Very nice chips too.
Riaan Strydom . 2024-07-13
MORE AT Google
didn't get what I ordered.. not impressed
Nicola . 2024-07-12
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It never arrived it says it has delivered but it hasn’t
Zaara . 2024-07-12
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Outside of the main town centre on the Great North Road parking limited to 60 minuts by ANPR on entry to site food, OK, but usual KFC fair but Frys or our batch not up to par
life bank store . 2024-07-11
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Food was late cold and order was wrong
James . 2024-07-11
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You have to eat in a hurry, no matter how much you spend, no leeway. Should be more time for parking than one hour
Adam Azira (Adem) . 2024-07-11
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Left order outside in the rain, at the wrong house. Food was cold and poor quality
Daniel . 2024-07-05
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Delivery took forever! the chips were soggy and the bag was ripped.
Ezgi . 2024-07-05
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Disgusting! Went in to get food after a long journey, and nearly as we were almost home popped in for a takeaway but nearly threw up. The ladies quite obviously hadn't been checked all day. When we got the food, we were appalled. Chips were inedible, and the chicken was undercooked and greasy as hell. We will not be using that one ever again & advise friends not to either
Carolyn Croot . 2024-07-01
MORE AT Google
Chips were soggy and my can of drink was inside the bag with the food
Jo . 2024-06-30
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It feels like the wings were sitting on the counter for three days and then someone put them in the fryer again. Love the burger tho xx
Camron . 2024-06-30
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very friendly driver, just a shame I didn't get my drink
louis . 2024-06-29
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I was given the complete wrong order and there was no way to contact them to get the right food.
Bradley . 2024-06-28
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This made a great pit stop on the way back to the office. Fast and friendly service, clean, tasty...
Dave Bell . 2024-06-28
MORE AT Google
Great and very clean fast food outlet
Jay . 2024-06-27
MORE AT Google
changed my rating to 5 star in service because of guy who works here ‘Jay’/‘Jas’ what a lovely bloke, he knows what truly is customer service and customer delight. we were offered wrong order and the person at the counter who actually took our order had no clue about it, Jay looked at the order quickly and sorted it out for us very quickly. This outlet needs more of ‘Jay’ or ‘Jas’.
Sarabjit Mundae . 2024-06-23
MORE AT Google
I only got half my order and all I was told is get a refund from just eat. That doesn’t feed the other people that didn’t get their food. Just Eat need a better way to sort this out
Kirsty . 2024-06-16
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Quick delivery and delicious food!!! The service could better quality if you were to provide a plastic fork with the salad box and the drink is also not that cold. Thanks
Helio . 2024-06-16
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low quality, cold food and bun wad really dry. soggy chips
Vincent . 2024-06-16
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great delivery drived would recomend
Mitchell . 2024-06-13
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Absolutely terrible. Staff were rude, chicken was well over cooked, ice cream machine broken, again, TOILETS WERE DISGRACEFUL!!!
Garth Faulds . 2024-06-11
MORE AT Google
Not sure why I keep ordering from here.
Jack . 2024-06-11
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food cold. no gravy. disappointing.
Jack . 2024-06-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Very disappointed no drinks license,wasn’t informed when booked,son in law thought it was a take away instead of a restaurant.Took over an hour for the food to arrive when it did arrive they hadn’t cooked my wife’s meal. Small portions compared to other places.