KFC St Neots - Great North Road in Huntingdonshire

I ordered for my parents and they really enjoyed the food. My Mum said it was so tasty so thank you

I didn't get the extra gravy I ordered which was £2.99 and the food wasn't ver

All good ordered was delivered correctly. It was warm and delicious, some chicken was fatty but overall delicious.

Surprisingly good, compared to other KFCs I've used

2 times in a row the serrvice is terrible forgetting half of the food and Makimg you wait half an hour, scammed lost half our money foreigners serving who cant understand your order.

my family order was missing items which they refused to refund! 2 adults sharing a burger & having to cook for the child is hardly a end of the month treat!

Chicken was dry and cold had less than 10 fries which were also cold

The cold water was put right next to the hot food in the back making the food cold.

order delivered was incorrect, credit issued.

She could not find the house even though it was on the app and also she fogot my drink

On time but time scale moved. Soggy chips and lukewarm food.

Can’t fault the delivery updates and how fast the order came. However half the order was missing - I am currently waiting for a refund whilst eyeing up the carpet cos I’m so hungry ☹️

Good delivery’s time however not good presentation as bag was opened

Useless as always staff too incompetent to check contents of bag matches order…

That was shocking what I just had how can u employ these idiots he again couldn’t understand me when he couldn’t find my house couldn’t understand directions

There wasn't a can of Pepsi max with the rice box.

Stayed at Premier Inn nearby and fancied kfc as they were 5 minutes walk from hotel. This was after trying 5 times to order through the app both delivery and collection and each time the order failed. Went to the restaurant and finally placed our order and paid. While waiting we tried to order some cookies. Sign says quite clearly, 4 for £4. The young guy trying to ring it in eventually had to ask the lady (manager?) how to ring it in. She told us it was only available on the app! Yet sign right in front said 4 for £4 no mention of the app. So instead ended up payinb nearly £5 for the 4. That relates to the 1 star rating for service. Now to the food. Having eaten kfc at many places around the uk ovet the past 40+ years I can only say not only was the chicken very poor quality but they appear to be missing all the spices that go into a kfc. Even the hot wings had no flavour. Thankfully we are never likely to be in this area again and if we were we would avoid thos place like the plague.

Food cold service is terrible

delivery was good but food was meh, chips were very soggy and cold, wings weren’t crispy and also cold

Missing an item but the driver went out his way to go back and deliver the item back to us. Great service.

delivery drive very good as I'm not well he rang to confirm the delivery pin number as husband didn't know it

Delivery was super quick, but KFC sent wrong items. Disappointing when ir’s something I won’t eat

no food delivered at all. Will be expecting a full refund and voucher for next time I order if I order again.

Order bagged for delivery on the receipt at 13:29, delivered at 14:14 stone cold. Could see delivery driver went on another delivery on the way, complete waste of a meal

Ordred from here before and is usually hot and well made, tonight it looked just thrown together or the delivery driver just didn't care how it was handled, plus order was cold to luke warm.

I didn t received my order! Is disgraceful

Normal KFC but weird car park layout!

Wouldnt asnwer their phones and are always leaving out half the order.

Not delivered at all !!!!!! I have been here all day with my window open second floor above door and no one has shown up. Smoke coming out my ears !!!

portions very small and beans missing, wasn't hot either, way over priced

it kept changing the expected delivery time. I guess the driver was waiting for other orders, as our food arrived lukewarm. still good, but not hot.

fried chicken tasted different as was darker in colour suggesting twice fried to reheat compared to when purchased in store or via drive thru

Get the fecking order right absolute jobsworths

pepsi battel was flat. posbly opened

food excellent gravy was slightly cold

Sent to wrong address never got order

Customer service is shocking first guy started laughing and ignored me while taking my order second stuff member was very rude after trying to add to the order as she had completed it before I was done so left and went to burgerking instead customer service was miles better there

I was sat downstairs by the front door. Nobody knocked! We found it 20 mins later outside the front door. Rubbish

The driver took so long doing other deliveries that it was stone cold when it arrived.

order was wrong missing items and was barely warm

food was nice and warm and tasted amazing

Just got back from a 9 hour drive and waiting for food it is saying delivered but we have nothing here!!

Bad customer service. New girl was complaining under her breath that she didn't understand my order because she was jumping to conclusions instead of properly listening to what I'm saying. Train your employees to listen more attentively.

Food arrived cold as packed with a cold soft drink and cold side order isn’t about time KFC followed McDonald’s and sent hold and cold in separate bags

Chicken as always was great , not dry . but oh dear the fashionable un peeled chips are quite frankly some of the worst I have ever tasted, dull , bland not crispy in ANY way, barely warm and truthfully a dismal and pathetic effort . KFC used to produce magnificent hot crispy chips but some moron in the head office kitchen ( probably a vegan ) thought the above would be a good idea . It isnt .

didn't arrive!! when I rung kfc they did not help at all

It's KFC, what more do I need to say?!

Lovely food. The zinger is always the winner. Very nice chips too.

It never arrived it says it has delivered but it hasn’t

didn't get what I ordered.. not impressed

You have to eat in a hurry, no matter how much you spend, no leeway. Should be more time for parking than one hour

Outside of the main town centre on the Great North Road parking limited to 60 minuts by ANPR on entry to site food, OK, but usual KFC fair but Frys or our batch not up to par

Food was late cold and order was wrong

Delivery took forever! the chips were soggy and the bag was ripped.

Left order outside in the rain, at the wrong house. Food was cold and poor quality

Disgusting! Went in to get food after a long journey, and nearly as we were almost home popped in for a takeaway but nearly threw up. The ladies quite obviously hadn't been checked all day. When we got the food, we were appalled. Chips were inedible, and the chicken was undercooked and greasy as hell. We will not be using that one ever again & advise friends not to either

It feels like the wings were sitting on the counter for three days and then someone put them in the fryer again. Love the burger tho xx

Chips were soggy and my can of drink was inside the bag with the food

very friendly driver, just a shame I didn't get my drink

This made a great pit stop on the way back to the office. Fast and friendly service, clean, tasty...

I was given the complete wrong order and there was no way to contact them to get the right food.

Great and very clean fast food outlet

changed my rating to 5 star in service because of guy who works here ‘Jay’/‘Jas’ what a lovely bloke, he knows what truly is customer service and customer delight. we were offered wrong order and the person at the counter who actually took our order had no clue about it, Jay looked at the order quickly and sorted it out for us very quickly. This outlet needs more of ‘Jay’ or ‘Jas’.

low quality, cold food and bun wad really dry. soggy chips

I only got half my order and all I was told is get a refund from just eat. That doesn’t feed the other people that didn’t get their food. Just Eat need a better way to sort this out

Quick delivery and delicious food!!! The service could better quality if you were to provide a plastic fork with the salad box and the drink is also not that cold. Thanks

great delivery drived would recomend

Absolutely terrible. Staff were rude, chicken was well over cooked, ice cream machine broken, again, TOILETS WERE DISGRACEFUL!!!

Not sure why I keep ordering from here.

food cold. no gravy. disappointing.

Main part of a meal (burger) was missing, reported it and currently waiting on response, wouldn't of bothered but this is not the first or second time.

Food was cold when it arrived, the drinks were warmer than the food.

I requested 4 BBQ dips and only got 1. The others were wasted as no-one likes them

Absolutely awful to eat here food has no flavour and is dry forgot half of our meals awful service had to wait by the speaker by ages awful service, this is absolutely ridiculous, NEVER COME HERE AGAIN DISGUSTING i dp not recommended

OK. No coffee. Only cold drinks

Chips were not cooked properly.

Good timing and driver was very nice.

Cold food Took a long time to assign a driver Misleading delivery time on first order

Awful service. An hour and a half late. Just sat “preparing food” for over an hour with no courier. It said 25 mins originally which is why I ordered. Food was no good by the time we got it as had to leave for work. If I could give no stars I would!

Left out the sauce pots everything else was good

Gravy missing Orange juice missing

Worst kfc I have ever visited. The food is cold . Service is too slow. Ignore the customer.

wrong drink delivered no hot wings in bag and part eaten chicken and cold order!

Food was ok but ordered corn on the cob which we didn’t get

They missed the mini fillet off the order

Very disappointed as my meal was cold when turned and being a wrap with salad it couldn't be reheated

food was cold they had put cold drinks in with hot food so had cold food and hot drinks

I would think that as one of your directors step father owns a butchers and her working in the butchers in the past she would make sure food arrives at temperature it should be

Food was dry and on the cold side, forgot to deliver drink that came with meal, chips seemed unseasoned, quite often let down when we order from here

We ordered 3x zinger meals, each with popcorn chicken and orange juice. we only got 2/3 of the orange juice and popcorn chicken.

Missed two things from out order…not happy. As was look forward to my food

Order was missing a portion of chips and kansas bbq bites

Delivery time kept getting later and later, missing items and cold on arrival.

The driver didn't know where he was and was lost

It says close at 11pm but they close at 10.30pm

Very fast and friendly service. Food cooked fresh to order.

I ordered 1 additional recipe chicken, and 1 mini fillet burger, only 1 additional mini fillet burger came, my additional 1 recipe chicken didn't come, and also I didn't get still water in my colonel's meal package

We had the fastest service in a history of fast-food here. Plobably because they are not as busy sometimes. But large bucket of chicken under 10 seconds was impressive and funny at the same time.

Not what we ordered. No sides and No drink????

it came without both burgers and two sides