Flames Grill in Huntingdonshire

Am a regular customer and get the same and never had any problems but today the donner meat was fatty, thick, bitty nothing how it use to be. Has well and truly put me right off

Garlic bread was just thin biscuity dough, even an amateur could’ve made it better. Pizzas are very mediocre. Picked two sauces for the shawarma and they only gave one. Shawarma was not shawarma it was just kebab and soggy chips in a thin wrap. Very disappointing. Ordered from here wanting to support local but I think another takeaway deserves this spot.

Ordered piri piri chicken thighs and a kebab box. Kebab was ok however, chicken thighs look like a box of scraps. Half portion of whatever it used to be and not spicy enough.I think it's really terrible. If you have a shortage of chicken then don't sell cut down portions. 😡

We have seen a lot of bad reviews on this place, but we ordered this for collection not delivery and we can’t fault the food. It came really hot and well cooked. The chicken wings were really juicy and had excellent flavour, the chicken strips were crispy but still juicy inside. We also ordered cheesy chips and onion rings which were also great. No faults, only took 10 minutes, would recommend collection from this place. 😊

Chicken Caesar Salad with no chicken. Rude staff.

Good food. Good delivery time. great service overall. 🌟🌟🌟🌟🌟

there's more moisture in a Jacob's cream cracker than the base of these pizzas!

I ordered a salad with my kerbab and it didn’t turn up

Terrible. 0 response on my concerns about the quality of food OR as to why I paid £4 for half a sliced onion?!

Food didnt taste right, wasn’t very warm. So we threw it away

Delivered food was very late, food was cold. Chips soggy kebab meat extremely greasy and my cat would not even eat the meat and she eats dead birds … first time I’m used this place but unfortunately I was not filled with joy.

Delivery: Chicken & rice - medium heat… BLAND. No spice whatsoever & only some added to the congealed rice for colouring. Onion salad £4 … for a plain sliced onion, are you joking?! Halloumi … good Thank god I ordered dips as this was vile for £23!

undercooked chicken kebab meat, rubbery fatty skin. it hadn't seen the flame. it went in the bin.

I got a garlic bread but wasent happy with it so they sent out another one 1st class customer service

Chicken wrap was spicy and I couldn't eat it, wasn't mentioned on the menu

Unfortunately my food was cold.

Delivery was late due to lack of drivers, so not the restaurants fault. Parts of the meal were still warm whereas others had gotten soggy and cold unfortunately.

Third time ordering food from here now, and it’s always decent grub. I usually have Peri chicken. Tonight we had pineapple and ham pizza which my other said was good. I had half peri chicken and 3 wings in hot sauce, with a side of chips and coleslaw, chips were cooked just right, coleslaw is really good, tastes and looks home made coleslaw, the chicken was cooked just right, nice and juicy and not dry like some places cook it. I personally recommend this place for sure 👍

Food was over 45 mins late and it was cold to the point we didn’t eat it ask for sauce and salad, separate in the wrap but it had everything in it only got one sauce not good experience

Unfortunately the food was late so everything was cold. I spent 42.00 on a delivery never again. Watch out for extra charges

We initially had a problem with our food rang up and the guy was amazing. Decided he would send this out a whole new order for free which we really appreciated. Unfortunately the food that we received we just had to throw away but actually he dealt with it swiftly and listened to us as customers. The food is very reasonably priced compared to some places and we would recommend them

The food was amazing unfortunately they got the order of our kababs wrong but still tasted nice but next time please send what we order

I've been buying from this Kebab take away since we moved in the area last April 2022. Mostly weekend take away, stayed loyal to them even when peep round me start going to Gourmet Kebab. Tuesday evening 4/12/2023 I decided to break weekend routine and buy Kebab. Bought the large, and to my surprise and anger when I opened it at home, there ws barely anything, as you can see in the photo. Non of the usual staff was there. Will never go back there and will start go to Gourmet Kebab, where I understand is better, cheaper and fresh hot food. Even if I can't drive to Gourmet I will never buy from Flames ever again.

Terrible meal. Food was cold & it wasn't nice at all. Worst kebab in st neots

Delivery was good... food was not great.

Very poor service, used them for the very first time as a flyer was put through our door. Order took over 1hr 1/2 to arrive. I rang several times to ask where my order was. And was told it was on its way, we live 8mins from the shop and over 20 mins later it still hadn’t arrived. It was mid week so wasn’t that busy surely ? The person in the other end of the phone was no help and couldn’t even tell us where our order was. Terrible Customer Service. Meal eventually arrived an hour and 40 mins later cold 😡

Lovely food, the rice was forgotten but I called up and it was sent over straight away- BRILLIANT customer service:)

If you're gonna offer a free item. Make sure it gets delivered. I added extra stuff to get it.

What a shame… Lived on the estate for 15+ years had food when it was previously perizone what was good so thought I’d give flames a go as it’s been there a while now. I ordered the chicken burger meal ,bbq pizza meal & halumi wrap & popcorn chicken All not good at all bland lack of meat on the pizza the wrap was like a kids wrap the chips all portions all not hot been sat not cooked freshly the chicken burger was terrible more like hard pork than chicken & the roll was soggy. All in all for someone who lives around the corner this should be a local takeaway for us I won’t be returning..

Brilliant as always. Best kebabs around!

I had a chicken kebab and I was very good 👍

Looooong wait time then it 35 mins late. App then told me it was delivered. It was 2 donner kebabs… Nothing difficult

Great food, very tasty arrived red hot would recommend

The service was brilliant and the food was hot and tasty as you could want. I had the chicken wrap and I can honestly say it was incredible and full of flavour, would recommend to anyone 👌

Haven’t ordered in a while as the food quality wasn’t great last time, ordered again tonight and it was awful. Ordered a chicken burger and the chicken was so dry, a chunk of the burger was inedible! The chips were okay but the onion rings were undercooked and soggy. Ordered food at 6:53 and arrived at 7:15, and I’m a 10 minute drive from flames. I suspect the burger had been cooked a long time and they just rushed to stick some onion rings to an order already made. Will not be ordering again as

Food was delicious. Really impressed with the amount of chicken. If you go to Nandos the butterfly chicken is minimum but these were two big size chicken breasts. Will definately order again

Delicious, hot food. Driver was a delight as well!

Horrible chicken was bone dry hardly any seasoning / sauce and at 12 quid a rip off too. Binned.

Would love to review the food... But after a 90 min wait for food promised in 35mins ..... We cancelled order... Only after having rung twice and told food was 5 mins away... Both times we waited 10 mins, before finally cancelling order Shame

Without a doubt my most favourite delivery place in all of St Neots, I order frequently, I'm a simple man, I like kebab meat, chicken donner meat and chips and every time it's delivered in a timely manner, with nice delivery drives and is always piping hot. Puts all the other kebab places to shame quite frankly.

Food was dry and tasted like it had been left out for a while. Rice tasted like play dough. Worst takeaway I’ve had in ages

Pizza over cooked tastes ok except for the extra crispy crust.says on the website free local delivery but I got charged extra for delivery even though I’m in the same town 2.2 mile from the takeaway but is it classed as local??? £16.30p for the pizza and Diet Coke with delivery I think next time I will give it a miss ..

Ordered at 7.15, came at 20.55. Cold chips, burnt garlic pizza bread and soggy wrap.

We’ve had worse but we’ve also had better…wasn’t any left for the next day though! Lol

Very tasty chicken & sides very tasty too

Took 2hrs from placing order to delivery which the restaurant explained was due to a busy period. The delivery driver couldn't find our house which happens a lot so it was not their fault but my issue was how rude she was. Before I could explain where we are and that I was on my way out she barked at me "can you just come outside". I have no issue with this request and was already heading out my door when I got the call, but the rudeness of how I was asked was completely uncalled for. Food was quite cold when it arrived and generally mediocre. Ordered peri peri nuggets and got plain, dry and extremely cold ones. Think these may have been cooked when the order was first placed and left. The wrong sauce was given on our kebab and no salad was sent even though this was an extra charge. Peri peri cheesy chips were pretty good but still cold. Wanted to try a new restaurant but probably wouldn't return

Lovely and fresh just needs more sauce.

Brilliant donner kebabs ! 10/10

Ordered the family chicken platter, extra hot and boneless chicken thighs. Lovely flavours, great portion size and arrived 10 minutes early.

The reason we’ve put good is the food was good as usual but unfortunately our salads and kids drink were forgotten and food was cold as we had to wait over 1/2 hr for a second delivery.

Food was fantastic, despite coming further than most places arrived sooner and hotter. Very pleased.

Very poor service avoid if you can only use if you have no choice

Lovely kebab shop fair priced large portions Excellent staff very polite I’m new to town and have looked high and low for a decent authentic Turkish kebab shop with Turkish bread absolutely spot on price was under Ten pounds and got a premium service aswell as goood food 10/10 will Defoe make this my local for sure

Very good kebab shop Best in town for sure Very polite staff this is a authentic Turkish kebab 10/10 will definitely be coming back

I put notes regarding what I wanted in my kebab and got It completely wrong, I pay and ask for things I want and I didn’t get anything, it made the meal horrible to eat. When I rang them about the order being wrong I could hear them in the background swearing about me. Very rude. I’d like a refund on it all as I hardly ate any of it.

Possibly the worst takeaway I have had cold kebab chips was wetter than the weather

Been waiting two hours now for a delivery that said it would take an hour. On calling they said it was just leaving but it still hasn't arrived and they have now closed for the night. No apology, really poor service.

Ordered with an hours delivery time but still had not arrived an hour and a half later. On calling they said it was on its way but it still hadn't arrived by the time the restaurant closed. Delivery driver eventually turner up 2 and a quarter hours after ordering but we had already given up and were heading to bed by then. No apology on calling, just saying they were really busy but seems unlikely on a Tuesday night. Really poor service.

Worst food ever, never order from here. The whole chicken was reheated i think 3 - 4 times (days) first and last time ordering here. Waste of money

Delicious pizza but one problem jalapeños were missing

Best combination Kebab i’ve ever had - chicken doner is amazing! everything just in such good portion, would defo recommend.

Great food. Ordered the full Piri Piri chicken platter. Restaurant was very good at communicating where there was an issue with the order and resolved it. Food came very hot and on time. We will definitely offer again.

Garlic pizza bread was burnt and like a crisp very disappointed

Ordered the piri piri platter. Very nice, great portions and hot when the food arrived.

Delivery driver was very polite and on time. The food wasn't very tasty all the meat was chewy no flavour cold leather. Bread was nice and so was the rice although wasn't told its very spicy rice.

Nice mixture of meats..hit the spot

Lovely selection of meat/kebabs, small fresh salad, wraps and chips delivered early what more could you ask for.

Food was cold by the time it arrived

Lovely food but the delivery times and the fact the exact same excuse is used every time is very frustrating, ‘no one wants to cook tonight’. Two simple meals shouldn’t take over an hour and 30 mins to be delivered less than 2 miles away. I’ll make sure I collect in future!

Very generous portions and very tasty. Thank you.

Waited 1 hour 30 mins for a cold delivery. Not even an apology for the wait. Who puts a cold can of drink next to warm food?? The worst delivery we've had in a long time.. Unfortunately will think twice in the future

Food was good, hot and arrived earlier than the estimated time which was good. Very friendly delivery lady. I would recommend.

Great food and good customer service. Thankyou!

Ordered food for the family tonight. Pepperoni pizza - great price, really good quality for what you would expect from a kebab shop pizza - nothing fancy but very tasty. Lamb kebab - great price, homemade chilli sauce, good amount of quality, perfectly charred meat in a really nice quality flatbread (not just a cheap pitta) and the salad came separate - fresh! Lastly was 3 peri peri wings… these were incredible! So tasty, each one a full wing not and really good quality meat. I don’t think it’s their own sauce(?) but you can choose how hot you want it so lots of options. With delivery and a couple extra pots of sauce it was £27 - cheaper than most places. Delivery was estimated 60-90 minutes, they got here in 30 - food was hot and fresh, great service from guys in shop on the phone and the delivery driver was polite too. I’ll add photos next time I order - it won’t be long! Definitely getting half a chicken next time!

Amazing! Best in st neots. Brilliant on pricing and delivery. The chicken wings were out of this world! Kebab came with salad separate and the pizza is spot on too. Well done guys!

Long delivery time, which I accept as it’s stated. But when the app updates to say delivered and it takes an extra 15 mins on top, no communication. Is not ok in my books.

Absolutely awful service and food ...I ordered through just eat and the food was gross covered in sauce could not see the kebab meat because it was covered in sauce I returned the food and the wouldn't refund me I now submitted a refund through just eat ...avoid this place rude people and also just dumped the food on my wet doormat when delivered I do not recommend pictures say it all ...my dog would turn its nose up at this food

Disgusting food I called and asked for a refund they declined and told me to go through just eat I even had to take the food back myself wasted 25 quid ...horrible food poor customer service

On time good portions very nice kebab recommend thanks for a great takeaway 👍👍

Overall it was good - pizza was delicious, kids loved their burger and the kebab was nice. Delivered on time and all still warm. I liked that the salad was kept separate from the kebab so it was still fresh when it arrived instead of warm and wilted like some places. The only thing I was a bit disappointed about was the portion size of the curly fries - for over £5 i expected a large portion!

the kebab portion of meat ( Kofta ) was maybe half a skewer . Wasn't happy . rang to say and was replaced with a full portion of meat with little salad . Can't win ..... Delivery driver was your saving grace .. second time I've ordered . Last time too ...wish I could upload the picture .

Lovely food!! Will be ordering again for sure

The food was on time, but cold when delivered The onion rings was soggy. Peri peri chicken was not Hot as in taste Was disappointed as take away has good reviews.

Great food, full of flavour. Portion sizes were fab

Delicious and hot will be ordering again definitely.

Great takeaway always bang on time Great food piping hot.

For us, the best pizza in town!

Substituted the chicken we paid for with a less expensive alternative without telling us at either the point of order or delivery, then when we called them to query what happened, we were told they weren’t going to do anything about it. Food is tasty if you actually get what you paid for.

I tried when ı work in area and best kebab ever had it was fresh and hot recomending everyone.

Quarter chicken spicy rice chips very nice tryed for first time today was really good update 1 year later this place has changed to flame grill really has gone down hill no flavour what so ever 🥦