KFC Sheffield - West Street in Sheffield

It took 1hr and 20mins to arrive and it was cold when it did.

driver was rude drove off after just parking heher car with hazards on

got the wrong order but was still fine, but spent more money than i should’ve on it

Terrible service. I don’t have huge expectations but repeatedly they are skipping my orders and don’t prepare it until I ask for it, mixing the orders, giving wrong drinks and I can’t event talk with anybody because nobody knows English.

Food was ok nothing special, delivery was on time and the food was nice and warm, the 20 hot wings wasnt hot at all not even a little bit so disappointed with them everything was nice.

order was placed for a 12:30 delivery. i also didnt receive message with code on. resulting me having to go back into office and check laptop for code as driver would not give me order without it. even though he phoned me on mobile i had in my hand.

Would be nice if delivery was to correct address. Each time I have ordered drivers go to premier inn and not the correct office entrance. That is next door

poor delivery service and unfriendly delivery person.

absolutely terrible.. sent a pot of instant mash potatoes ( that I'm not sure I would even offer my dog )instead of a fillet burger meal ... awful service and what they did get right was cold and inedible.. and told on the phone to complain to just eat ..so now have to wait a week or more for a refund..

When you order a 10 piece family feast, you should 10 pieces of chicken. We only got 9 . Try harder next time.

⁷ My order just arrived at half of his mission and for a bottle of pepsis missing and I got the chicken strip is missing also thank you

Rude and unhelpful Kindly asked if I could swap a drink for gravy with my meal as I’ve always done at other kfc without a problem. Was bluntly told no. When I said others do it all I got was well we don’t Got meal home and although hot the chicken wasn’t cooked properly (still pink) Chips were good Won’t visit this one again

was very upset once I received my order was not fully complete my order was missing Ben & Jerry's ice cream 450ml at £6.99

They had run out of most foods, but they generously helped with our order. If Pria reads this, I love you. Thank you for being amazing, you’re awesome!

The best KFC fried chicken in entire Sheffield. Never disappoint with the taste. The chef get it right and the chicken are well balance.love the spicy chicken wings.Should give the kitchen staff pay rise and keep them at all cost. It is the shame the set meal doesn't include salad, mashed potatoe, gravy or bread cake.Otherwise I would rate the food 5 star. Atmosphere however couldn't expect much because it is a busy take away.

Food was too salty. Couldn't even eat a single piece.

This bag was open most of chips missing and a piece of chicken missing 😕

Send 6 pc of chicken instead of 10

perfectly cooked food and delivered early ☺️☺️

Very good restaurant! We meet very nice staff!

we enjoyed most of what we ordered. but there was a rather large bone in my piece of chicken in my burger which made it inedible. I won't be ordering again from here for a while if at all after finding the bone in my burger.

Superb, hot, fresh and tasty, no missing items 👌

Missing items. Again. Keeps happening.

my food never arrived. has happened twice before

It's on West Street, no matter what time of day, West Street is always busy. So the place gets busy and noisy

Driver was rude and had terrible service, couldn’t even leave his car to give my food although it’s supposed to be delivered to my door

so I ordered 1 regular popcorn chicken and you added 2 on and charged me extra when I didn't want it... it cost me alot more than I was expecting

I sat at the reception waiting and no one turned up, only to see my order marked as delivered. Driver definitely stole my food and left me starving after a long haul flight

beautiful food always get our order spot on thanks

I deliberately told them no drumsticks yet they sent me all drumsticks it is written down tried calling them but no answer.

The chicken is juicy the spices are flavoursome and they're not burnt..... I have deducted several stars from the KFC West Street one of the staff was very rude you gave me four pieces of legs and I requested that it was mixed she came out and was very rude towards me like I shouldn't be asking......

The driver was incredibly miserable and rude. The restaurant ignored my request to admit the sauce due to an allergy, so I can't eat the burger. I likely won't get a refund, and even if I do, with charges, I'll have paid £4.50 for 1 cookie. So unfair

During the promotion scheme of 8£ for 20 chicken wings, we got KFC more than usual at many different stores and we can say here is the best KFC in the area selling the very good fried chicken.

delivery driver very kind and helpful great service !

First time ordering here, food arrived late, chicken was very oily, some of it was overcooked borderline burnt. Will not be ordering from this shop again.

Great tasty food especially the new fries!!

Dirty tables,the guy's what are cooking in the back throwing food in the stand ,food some hot some cold.

WORST meal ever, asked to remove supercharger sauce from zinger burger but still have it added

delivery great. amount of fries in portion is somewhat lacking for the price paid.

Wish I got the woman who served me's name she was lovely !! Good service seems hard to come by these days, so is always appreciated! Thank you vm.

Delivery driver very rude, rung to say if we didn’t come in 30 seconds he would drop the food on the floor, we are at Weston park with our mum who is end of life and this was certainly not the service we wished for, very rude!

Old chicken, one drumstick wasn't cooked properly. Gravy was disgusting.

Completely wrong order. Terrible. Last time I'm ordering

Yesterday which is the 8th of May at about 19:45, I was picking up food in the shop, the staff in charge of give food and shout pick up number, due to her accent I am not familiar with, I confirmed with her whether she called my number when she rolled her eyes did not give me any response, and when I asked her other questions is directly ignored me to call the next number. I don't understand this kind of attitude. Is this a custom or a default social norm here? Is it possible that the brand image of KFC, a major international brand, is not cared about at all when it comes to staff training? I would appreciate a reasonable answer.

I asked for a four piece chicken meal plus one extra piece and all I got was drumsticks not worth the money.

I have just received an order from them. Using the fact that I have ordered online and I won't be able to check, they gave me the worst parts of the chicken with almost no meat on them. What can I say? Frauds and cheaters, don't go there. There's so many better takeaways, I hope they'll close them down. Based on customers' reviews, they soon will.

Says delivered no food has been delivered tried calling restaurant no answer I’m fuming

Missing the dip which was the main part of the meal. Dry without it. Delivery driver was rude and claimed they don't deliver to doors in ground floor flats?! This was a first. if this was true no other driver would have delivered to the door. If he didn't like delivering food, get a new job. I pay for delivery to the door, not half way. I don't work for just eat.

Food was perfect. Thanks so much for following the order instructions. I loved my burger and my cat loved his mini fillets. Loves himself a bit of kfc does fat louie. Much better than maccies in his opinion

Chicken is very salty. Couldn’t eat a bit. Very pathetic.

Good could of been cooked for longer, presentation was messy and caused parts of the burger to be dry

Had a computer error on touch screen took payment but refused to supply food between 4-5 working days!

Incorrect food delivered, delivered cold - 5th poor experience of cold/incorrect orders with this branch of KFC, I’ll not bother ordering from them again

Quality of this kfc is awful and has been for a couple of months. The chicken is dry and like rubber and the popcorn chicken is never fresh even though it takes 3 minutes to cook and they keep raising the prices as if the food is getting any better. The manager needs to do something about it because I wouldn’t recommend this place to anyone.

my order not received, I lose time

The food was stone cold, the gravy spilt in the bag, the chips were all soggy

good timing didnt take long to come at all

It was my dog Louie's birthday, so ordered him his favourite chicken as a treat. He thoroughly enjoyed it, so thank you 😊 and thank you for following the instructions on my burger. Everything was perfect x

driver drove to wrong location

Delivery guy lost, didn't know where Glossop Road was, had to chase down and redirect, kept going to wrong streets, walked around several roads instead of just going 2m up the same road to deliver

The driver was really helpful and nice…

great food, fantastic delivery driver

Lovely pipping hot food. Freshly cooked. You can tell. Not the usual late night KFC. The Sheffield team have got this almost perfect. If I was being in a small way critical then my partner said her hot wings was hotter than normal and was very unexpected. This did not spoil her food. She has suggested a heat level as a guide or why does the heat vary from restaurant to restaurant. Maybe that is something the colonel could look into. We had free popcorn chicken as it was our first order saved us £5 we was very very happy with this. We that is me and my partner would fully recommend you visit this KFC. Our delivery man was very good at doing delivery as well. It was a Friday night we ordered and after a few drinks it really made our night very fantastic. What a team KFC Sheffield we love you

Map wasn’t updating of where order was

The chips are a lot nicer now they're actually seasoned! All great thanks

Gave a note, asking that the staff could double-check the receipt while packing my order; they still miss out the gravy, which is on my receipt.

Missing 1 pc chicken, cold and late.

chips were cold and popcorn chicken was not cooked properly and was hard

Hi, I haven’t received what I have asked for I ordered for snack boxes with popcorn, chicken and fries. I have received two little popcorn chicken boxes and I am missing two popcorn chicken boxes and four fries and gravy and two fruit shoots. I’m not very happy about this please could I have a refund Because my kids have nothing to eat!

You absolutely smashed that out of the park and made my day in the process. Thanks so much for listening 😊💓

We ordered 10 pieces of chicken and 8 were legs which I find a rip off

beautiful loved it loads better than city road KFC and the order was spot on thanks

REALLY UNHAPPY WITH MISSING ITEMS AGAIN AS IT IS NOW BECOMING A REGULAR THING WITH KFC. WON'T BE ORDERING FROM THEM ANY TIME SOON.. 😞😞😖😠😡

Left clear delivery instructions which were ignored so first order wasn’t delivered despite saying delivered on the app. Called KFC and they were unable to give drivers details and I was also unable to speak to anyone at just eat. Reordered and second order had missing item and soggy food

I didn’t see my order . Please help

Good food, good service. Well done

Too salty and the chickens were saggy

We had a social event recently and placed a large order. The food was typical KFC, the service was exceptional. Staff were extremely helpful finalising the order, also helped us deliver piping hot food to the venue on time.

This is the second time this restaurant has forgotten food from the order, forgot the mini fillets and hot wings, this time around. Won’t order from here again.

Doesn’t taste cooked properly and there’s barely any chips. Not impressed

Ordered a mighty bucket for 1 which is supposed to come with fries and a drink but these were missing :(

It never came and the delivery guy hung up on me when I tried to tell him the correct address.

Food cooked well and tasted good, but I had 2 pieces of chicken, and they were both wings. I have never been given wings before.

Ordered at 16:44. Received completely wrong order 2 hours later for someone called ‘Riley’ after standing outside my apartment in the cold on the phone to a delivery driver who couldn’t speak English or navigate a map. I would like a full refund please.

Food quality was good but all my order was ruined incomplete meal I got. Called KFC the staff was kind and did apologise and agreed it was his mistake and remembered my order and the mistake he did. Waiting for the refund.

Spent £43 on food and was delivered 1 bottle of pop. Joke!

Small portion of chips. Thought for £2.49 it would be a large gravy but it was small.

Rider waited in the car park whilst my food went cold clearly waiting for other orders to come through

Well done, too many drumsticks.

I was missing popcorn chicken and sat time I ordered there was a gravy missing

West street KFC try to get your order correct challenge (seemingly impossible)

Absolutely disgusting from KFC

Food was late cold and burnt, like it had been sat there for a long time.

Banging food love what you have done to the chips

respect to the driver my post code is not the easy to find, good coms and very polite

Whoever prepared that order - I love you ❤️. Thanks so much for following the order notes. You made my dat

You forgot my chips with the order

Took an hour to get here and is cold

I never received my order and I want my money back

No chicken popcorn, no hot wings & no dips - all charged for on the bill £32.46. Not acceptable !