KFC Rugeley - Leathermill Lane in Cannock Chase

Me n my freind Ruby are Regulars we come here for rants n gossips n to just catch up the food is always absolutely amazing n tops of my Day w a good taste n fills me up cant go wrong w good food the service is super Quick 5 to 7 mins maximum waiting n is always served properly n to Economic price

Went to kfc was served by Megan. I’ve have been served by her before very friendly always smiling great customer skills lovely girl

Food was lovely Megan was great very polite and professional

Maisy was extremely accommodating, food was served fresh and hot

Staff always friendly, especially kieran, Megan and zak

It was towards the end of the evening that we got our meal but Megan was so helpful & friendly. The staff at Rugeley KFC go above & beyond to make sure you have a good experience/service Food is always really good & fresh Thank you

Megan was a great help and kind

Jacob was very polite and informative 👍

Speedy service and friendly server called Megan. Highly recommend this place

Megan was amazing , definitely recommend

Megan brought the food to table very promptly

Big shoutout to Darren he was so helpfull

Darren is a legend. Really helpful and polite. Very fast service

We were served by Megan and the customer service was amazing,couldn't fault it,amazing communication will definitely be going back.

Megan was lovely, self service was easy to use, clean facilities

megan was very polite we had brilliant service, thank you!

amazing service by megan, lovely mannered and was very polite during our time being here

Just had a fantastic experience at KFC Rugeley! Despite it being quite busy, the service was impressively quick and efficient. A special shout-out to Megan, who took my order with a smile and was so friendly and helpful. You could tell she and her colleagues were working hard as a team to keep things running smoothly. The food was hot and fresh, and the overall atmosphere was positive. It's clear the whole team takes pride in their work.

I picked up some food via the drive-through and it could not have been better. It was fast, fresh and hot, plus the member of staff on duty (Megan) took the time to engage about my Star Wars pyjamas (May the 4th and all that). Having someone be friendly and helpful is the cherry on the cake; especially considering a couple of years ago you'd receive your order wrong and cold and staff members clearly not caring when you went back to complain. Superb

Clean and quiet restaurant. Megan was friendly and attentive. Food came out fast and was hot.

Fantastic service Brilliantly served by Megan Absolutely top class

Really good service, friendly staff (Megan was lovely ☺️) and clean inside which is always a bonus!

Service was quick was served by Archie who was really helpful and was patient with me while letting me know about all my options as I was unsure

Archie was very polite and helpful when taking my order. All staff were very accommodating and food was perfect

Helpful staff, clean restaurant

Darren was a very kind, nice employee, who kindly sung happy birthday to our friend.

Fantastic food and Darren was really friendly and made my son’s bday meal really special. Thank you Darren.

Fab rice bowl. New rice tastes so good

We live in Uttoxeter, opposite KFC: our KFC is awful. I read some reviews and we decided to give Rugeley a try when we were over that way. Wow. What a difference! Tasty, hot food, friendly staff. We'll be back!

Food was barely warm. Was told when placed order would be 15-20 mins. Was nearly an hour after we ordered

food took 1 hours 20 mins to arrive, was stone cold when it arrived

amazing delivery driver, very nice, very fast

Well after an awful experience at the nearby Uttoxeter restaurant this was completely opposite. Lovely staff, food cooked perfectly and they even brought our drinks over when there was the slightest of delays. Wonderful place, thank you!

Food cold, gravy and hot wings missing, chicken burger dry and burnt. Will not order from KFC Rugeley again as this isn’t the food has been vile

fab delivery driver, very happy

Nice quiet little kfc, accidents happen but they do there best to try and find a compromise that works best for everyone all in all good service and food

Great service. Staff were really polite and friendly. Great with my little one as well.

Great food and staff Food came quick and hot Would recommend sitting in

Extremely impolite and rude delivery person

Was wary of low the rating. Food was fine until I found a long black hair fried into the chicken batter. Would definitely avoid in future.

Great service and the driver was great.

The best KFC I have ever been in. The staff service is amazing. Emily and Megan were super helpful!!! Will definitely be returning soon :)

Service was decent, & place clean but my snack box piece was too dry i struggled to eat it. However Darren was soo sweet & kind he offered another piece which came with fries at his expense xx🙏🏽 Day made. thank you

kept putting my time back food turns freezing cold

was very nice but for some reason not able to order chicken on the bone which is my preference , so little diserpointed

food was barely warm as usual, delivery time and driver was good, just disappointed food wasn't hot

Delivery service was bang on shame about kfc missing items and cold food

Friendly and polite staff and food is great, will definitely come back.

site says delivery is 15-30 minutes... took over an hour and the fries and chicken were almost cold.

Everything was on point. Great space for families

Popped in to grab a quick meal after a busy day, the manager was extremely friendly and helpful he had such lovely customer service skills which is nice to see Service was fast, & my food was served hot and fresh. Fries, wings & fried chicken were to perfection! Such a well ran store & it was so clean! It was a pleasure! il definitely be back soon hopefully the manager is in again when I do 💚

This KFC is the best one I have been to. Staff are super friendly, restaurant and facilities are clean. The food was hot, well presented and tasty.

It was my first time at this location and let me tell you, the chicken was so good, it's like I could taste all the flavors of the chicken. Service was Immaculate that I even made a second order to go. The Manager Darren was customer friendly and also the staff. Location was clean and service was very fast. I will be there regularly.

Visited this location. Exceptional customer service and management

Fries a waste of time since new recipe. Chicken was lovely but 8 drumsticks out of 14 pieces too many

lovey will order again in the future

Fries were soft and mushy which was really unappealing. For some reason, this KfC is the worst one.

Ordered a wrap meal should be served with slaw. Instead I had lettuce?!? So bland. Chips were cold and chicken raw 🤢 Have complained in app.

food cold and took over an hour to deliver

A little on the cold side and the floor is very slippery but I find this in most KFCs however colleges are friendly and food good

Placed order for delivery. Waited 45minutes with no update. Tried calling the store. Ended up having to go down to the restaurant to find it closed. Stated open on the website. 2 unhappy kids and now have to wait up to 2 weeks for my money back

Just kept getting pushed back waited Almkdt an hour from ordering

Service was decent and place was clean, but my fillet burger had the texture of a rubber tyre and I couldn’t finish it. Rest of the food was okay though.

Food was warm, restaurant looked really clean, and honestly the best kfc experience here for a long time, Charlie was really friendly and helped us to use the kiosk when we were unsure.

Went into KFC Rugeley after a long day out and its got to be the best KFC in the area. Was served by Charlie, who catered to all my needs and ensured a smooth ordering process. Our food was ready really quick, still piping hot and every bite was delicious. Keep up the good work

Ordered via just eat. Took 50 minutes for the food to be cooked then another 25 minutes for it to be delivered. Don't bother.

Has always been fine - up until yesterday. Chicken undercooked, fries cold and hard, gravy like water. Threw half the chicken away. It's put me off for a very long time, if not permanently. Just as well we've a large selection of other take-aways in town to choose from.

everything was alright except one thing...the chicken inside the tower burger was burnt. Disappointing this time

great service, lovely staff and nice tasting food

Horrendous. Undercooked chicken, cold hard fries, gravy like water. Disappointing, as never a problem before. Never again. 👋🏻

Nice service and friendly service ☺️

Don't know why there are so many bad reviews, me and my partner have never had a bad experience. The food is always hot, tasty and quick. The staff are always friendly and helpful. The restaurant is always clean and so are the toilets. It's our local KFC and we always enjoy coming here. Also we have been served by a member of staff called Amelia and she is always very polite and extremely helpful.

Food verry good, nice staff, good service and fast.🤗🤗

forgot half of my meal, when asked they said they couldn't deliver the rest of it. absolutely appalling will not be ordering again.

Food was lovely to eat, food was delivered on time. Would recommend KFC Rugeley to anyone.

Abi and megan the people that served me were very polite and professional 10/10 food was hot and served quickly would come again

ordered food at 430, got it at 645 and it was stone cold

When will KFC employ a quality control to check what food is going out, nearly every order there is items missing it’s absolutely ridiculous

Ordered 45mins before closing time, got to drive thru and was told they had no chicken! KFC without chicken is useless!

Items missing and this isn’t the first toe form that restraunt

Chicken dry as was the coating, chips had an old oil taste,, we thought we would give it another chance but they failed again, we wont be returning

Food came cold, over an hour late. We had about 5 chips between 3 regular fries, the rice was hard. Food was absolutely terrible what a waste for £57. The large popcorn chicken was half full, very very disappointed.

Food alway great for KFC .....service and atmosphere terrible as always and in most restaurants that do fast food

Order was placed at 4.30 pm and arrived at 6.30 . Very disappointed.I’ll think twice before again

Not happy very small amount of food will not be coming back to KFC

Food was good Service was very slow messing about in kitchen After ordering another two drinks it took over 10 minutes for them to come back in the kitchen

Very friendly guy and food still hot . Thank you

Delivery was complete and great quality.

Food took ages to prepare gravy was like dishwater

Would not leave order without me supplying a code. would not accept last four digits of my phone number as per instructions.. had to go back to computer and revisit my order. This took around another five minutes by which time my food was only warm.

Was ok typical kfc. Food not very hot.

Some tables had not been cleaned and toilets smell really bad.

got the wrong drink and delivery driver wasn't needed lessons in customer service.

Will definitely be ordering again

Food arrived squashed together and cold. It took a while to arrive. Food was very expensive too. Will avoid ordering from there in future

Food was “warm” and generally ok however it was a box meal and was like it had been given a good shake inside the box and was everywhere. Seems to be a repetitive theme from KFC. Will have to collect in future if I want it correct. Expensive delivery

Absolutely awful stone cold manager no help in the slightest

very disappointed delivery took a long time then my burger and chips was cold

Sat in for a change and everything was ideal

Ordered dinner through just eat for delivery from KFC Rugeley I haven’t done this for months due to every time I receive the order with items missing and this was no exception hot wings missing and regular pop corn chicken missing, gravy was like water and the chicken had no flavour I called the restaurant and didn’t apologise and just said if you can drive down we will give you the missing items, I should of listened to my wife who said I don’t know why you bother which I will next time that was the last chance