Based on 4.669 opinions finded in 3 websites
Based on 4.669 opinions finded in 3 websites
Nº 326 in 673 in Reading
Opinions
As always the driver was lovely and polite and friendly and helpful very nice and kind and caring very happy xx thank you so much
Steve . 2025-05-27
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Awful ,all food cold ,portions very small, will not be ordering on future ,very very dissatisfied 🍗🍟😡such a waste of my money
Diane . 2025-05-26
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As always the driver was lovely and polite and friendly and helpful very nice and kind and caring very happy xx thank you so much
Steve . 2025-05-23
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I had an outstanding experience at KFC, thanks to the incredible service provided by the staff. From the moment I walked in, I was greeted with warm smiles and a friendly atmosphere. The team was efficient, attentive, and went above and beyond to ensure my order was perfect. Balvindar displayed professionalism and genuine care, making the experience feel personal and enjoyable. Not only was the food fresh and delicious, but the service truly set this visit apart. It's refreshing to see a team staff like her that takes pride in their work and values customer satisfaction. Thank you to the KFC staff for making my visit such a positive one—your dedication does not go unnoticed! I will definitely be returning.
atie asadpour . 2025-05-17
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food was hot which is great. delivery guy was friendly and polite.
Zoe . 2025-05-16
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Went recently and the chicken was best I’ve had at a KFC 👌🏽
Sukhjeevan Dhaliwal . 2025-05-11
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Food was great and delivered on time
Mandi . 2025-05-09
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he was very very polite, and took care of my food
Lorena . 2025-05-08
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Arrived earlier than expected and super fresh!
Sarah . 2025-05-05
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Hot food, fast delivery, nothing missing. Exactly what you want when ordering. Happy customers.
Karbonn . 2025-05-04
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Definitely the worst KFC in Uk! Very rude customer service and always items missing in my order, i will never order from them again!! Stay away from them!!
david russel . 2025-04-30
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Thank you for the delivery man to deliver our food.
MRS . 2025-04-30
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Simran gave 5 star excellent customer service was very friendly and professional fast service!!chicken is delicious and fresh.best KFC in the area 😋
Rebecca Aquino . 2025-04-28
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Both the chicken & chips were over cooked.
Petula . 2025-04-26
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The guy didn’t follow the instruction on the notes… he just buzzed 2 times. I’ve put a very specific note.
Claudia . 2025-04-25
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Despite the map error I keep reporting to you, the driver found me and was very professional.
Natalie . 2025-04-25
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Lovely staff always visit them All the best crew
Yasir . 2025-04-24
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Best store in Reading really fast customer service
Rajdeep Kaur . 2025-04-22
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Nice service. Chicken was so exceptionally greasy. Original recipe is meant to be dry and crispy.
Leon Hodgson . 2025-04-15
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It was as always very hot and order was correct thank xxx
Pam . 2025-04-11
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the 1.5 l bottle of tango was not delivered, there is no way to contact anyone to inform then that I did not get the drink.
Jayann . 2025-04-09
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Fresh food and kind staff really loved it will be going back soon!!!!!
Its Mo . 2025-04-04
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The really enjoyed the food the staff were very kind and helpful and the store was very clean
Aryaan Qureshi . 2025-04-04
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Didn’t arrive totally wrong address but can’t get hold of anyone so 22.93 less in my bank and
John . 2025-03-31
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I was originally told 8.05, it eventually arrived at 9.08
Brian . 2025-03-29
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I had a four piece boneless banquet and found this time for the chicken to be cooked far too much. There was too much of the out of crumbs and not enough chicken.
Petula . 2025-03-27
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My notes were not read and it was delivered to my garden back gate when I asked it to come to my front door.
Amy . 2025-03-25
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Wow! Visited on Friday evening and was served by Rajdeep, this lady is a true asset to your company, excellent customer service skills. Keep up the great work!
The DMc . 2025-03-15
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Boneless meal received with the lid of the pot of beans not on properly with the sauce all over the chicken pieces not impressed.
Petula . 2025-03-08
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Food was cold, driver didn’t even have a hot food bag, not ordering again!
Danielle . 2025-03-07
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ordered at 17.20, app said 40 mins. food turned up at 19.20. stone cold!!! 2 hours for a restaurant less than a mile away
Vickie . 2025-03-07
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My order says it has been delivered but it was not delivered
Sarah-Jayne . 2025-03-01
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Food was lovely and delivery was fast. Thank you
Dee . 2025-02-17
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Ultra quick and very hot food very uncommon nowadays so round of applause to you all
Gary . 2025-02-17
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Driver could not find address and did not try and call
Michael . 2025-02-16
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Always friendly staff, good food, accurate orders
Rob Hulme . 2025-02-09
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Fast service and food always fresh hot
Muhammad Saleem . 2025-02-08
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Absolutely the best kfc in the whole of reading especially rajdeep and bal are the most amazing people 100% recommend the food is always right
Tracy Thatcher . 2025-02-07
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Well as always the driver was lovely and polite and friendly and helpful very nice and kind and caring very happy with the driver and the food and drinks all here thank you have a lovely weekend xx
Steve . 2025-02-07
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Good service and chicken fresh and juicy
Talwinder Sandhu . 2025-02-07
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Great food great service can't complain
Ricky Sandhu . 2025-02-07
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Best kfc in Reading food always fresh and hot and staff really help full
Loyce Fernandes . 2025-02-07
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Amazing food service are so fast need to wait for long staff doing amazing.
Sujeet Tiwari . 2025-02-05
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Amazing staff so polite and fast service no issue with food my family love the food
Sohaib . 2025-02-03
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Best store all staff so amazing and polite
Bhupinder Singh . 2025-02-03
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Arrived on time and delicious, thank you 🙏🏼
Claire . 2025-02-03
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This KFC is the best KFC in the world always nice and hot food, and best service.
Balwinder Sandhu . 2025-02-01
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To the manager working tonight. Thank you for sorting my issue, Missed an item on my previous order so the manager gave it to me on my next order. Need more managers like this
Jay Marshall . 2025-02-01
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Great customer service and food
Lego. Guyz (Lego.Guyz) . 2025-02-01
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Food was tepid and the chicken was absolutely saturated with congealed fat, had to use gloves to even open the paper bag it was in! Prices have gone up and portions size gone down. This is the second time its happened, gave them the benefit of the doubt first time but shouldn’t have bothered. There won’t be a third time!
Sharon . 2025-02-01
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As always the driver was lovely and polite and friendly and helpful very nice and kind and caring very happy xx thank you so much xx
Steve . 2025-01-31
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As always the driver was lovely and polite and friendly and helpful very nice and kind and caring very happy xx thank you so much
Steve . 2025-01-30
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Driver did not arrive food not received.
Riley . 2025-01-27
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Delivery time was repeatedly pushed back. I very nearly cancelled the order as it took so long. Food was barely warm when it arrived
Daniel . 2025-01-25
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Excellent Custumer service and food was delicious. Really recommend Shinfield road kfc
Usman Yaqoob . 2025-01-25
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Driver was late because they drove way past the house and went down a random road then dropped the food as they were delivering
Charlie . 2025-01-25
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Delivery time great food not great
dean . 2025-01-25
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Food was hot store really clean
Aamir Dar . 2025-01-24
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Very very nice as always the driver was lovely and polite and friendly and helpful very nice and kind and caring very happy xx thank you so much
Steve . 2025-01-21
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As always the driver was lovely and polite and friendly and helpful very nice and kind and caring the food is lovely very happy xx thank you
Steve . 2025-01-19
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As always the driver was lovely and polite and friendly and helpful very nice and kind and caring very happy xx thank you
Steve . 2025-01-16
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The driver was lovely and polite and friendly and helpful very nice and kind and caring very happy thank you xx
Steve . 2025-01-13
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I usually order in app for pick up. Went in store as this evening as I had difficulty logging in . After I paid for the food I noticed the store price was higher than the online price. When I told the cashier she just started saying delivery prices and so on despite me being there for collection . Got back home to find the gravy lid didn’t latch and gravy was all over.
kabi rai . 2025-01-13
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Food arrived a hour after ordering even though only 10 mins away and also arrived cold
Emma . 2025-01-12
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Didn't quite get what I ordered. They substituted the mash with baked beans
Tasha . 2025-01-10
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Store so clean best thing staff so polite and very fast service
Rakhra Girl . 2025-01-03
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The food is mostly always good but the waiting area is so small. It's very well managed and is clean, modern and tidy.
Adrian Franklyn . 2025-01-01
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Hot fresh food not need to wait for food
Tayyab Butt . 2024-12-27
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found Tango can. mistakenly raised refund request.
Ruban . 2024-12-25
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ordered at 16:05 said it would be 10 to 25 minutes for delivery, near on 40 minutes later it turns up nearly cold, after spending just over £50 I would have expected better quality, will be trying another place in future.
Gary . 2024-12-24
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Was only given 2 chips purpose to be 4
Carol . 2024-12-22
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KfC Shinfield Road amazing customer service and food was nice hot and fresh all the staff really nice and friendly .
Inderpreet Nagra . 2024-12-21
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Food arrived a bit late and was lukewarm, also I ordered a Pepsi max bux was given a different drink.
Luke . 2024-12-15
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Food was stone cold, chips inedible, I have no doubt the food was sat there since we ordered. It came extremely late and I received baked beans instead of gravy. Extremely dissatisfied and disappointed. I would like to request a refund.
Scarlett . 2024-12-14
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Really great service from Bal and the staff thank you so much
Janelle Arnott . 2024-12-14
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my chicken burger was cold on delivery
Zoe . 2024-12-13
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Left a message to say specifically food to be warm and fresh guess what food arrives 30mins late and cold just eat refused to refund any payment very disappointed with the service of just eat and their partners
Mala . 2024-12-12
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I came in this morning and asked for a mighty bucket and chips I felt really ill that afternoon I had the chills and feeling hot then 10 mins later was sick and had severe diarrhea which was caused by the chicken dripping like water in oil and had some raw bits in the breast won't be returning back again I'm severely disappointed.
Kayleigh Lawrence . 2024-12-12
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Best store in Reading really fast service
Riste Panev . 2024-12-06
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Food was cold and didn’t taste very nice so went in the bin
Caroline . 2024-12-05
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LATE AND FORGOT ITEMS AGAIN!!! MY 3 year olds dinner and other bits!!!!!!
Emma . 2024-12-01
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really disappointed....... decided on a treat. my husbands meal was missing, even on the receipt it was obvious, as everyone else's meal had a tick , where they must of checked everything was there. His didn't. so he had no dinner. so put in compensation request, just eat said no , due to information given from restaurant. won't be ordering again. disappointed.
Jaime . 2024-11-30
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quick delivery and the food was hot and fresh
Cristinel . 2024-11-25
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lovely, only let down was that I got 2x beans rather than 2x gravy
Nicole . 2024-11-22
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Ordered at 14.57, delivered an hour later. Original delivery time was 15.10-15.25. The progress was stuck at “courier is waiting at the restaurant” for most of the time. This was untrue. I called the restaurant and they told me the order had been despatched long before. I suspect the courier did not log the pickup from the restaurant. When the food arrived, the packaging was crushed and wet, and the food was damp and cold and soggy - not hot and crispy as it should be.
Pip . 2024-11-18
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food wad almost cold on arrival
Zoe . 2024-11-16
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The order was incorrect we didn’t get what we ordered
simon . 2024-11-15
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Really loved this kfc I ordered the triple gravy bucket and it was absolutely yummy the mini fillets were nice and juicy the hot wings were beautiful and crispy the original recipe chicken 🍗 was soooo nice I will definitely be visiting again very soon. By far the best kfc in reading I have been too 🍗🤩
Saif Qureshi . 2024-11-15
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Really clean store food was so hot and fresh
Singh diljeet . 2024-11-15
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the best kfc in the city af. environment was clean n food was hot & fresh. staff was cooperative
Bilal Ahmed . 2024-11-15
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not everything that I ordered was inside
Andrei . 2024-11-14
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Wrong burger. Ordered stuffing stacker. Received something else
tony . 2024-11-12
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This was the worst food i had in whole last year. Portion size is worse.
Finny . 2024-11-10
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Good food always from kfc never have issues highly recommend
Bradley . 2024-11-10
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zero stars for zero care and delivery. I just spent 20 quid on food because ive injured my leg and cant walk. you take my 20 quid and deliver only half my order, and its cold. Service is terrible for my first time using Uber eats and I demand a full refund. Would not recommend. KFC store was Shinfield Road, Reading, Berkshire.
Paul . 2024-10-28
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Quick hot and nice delivery driver
Mrs . 2024-10-20
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My meal was a boneless banquet, but on finishing the last piece of chicken & I found a piece of bone. Not happy
Petula . 2024-10-18
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Amazing service food all ways fresh and hot I never had any issue with food staff so well trained store clean and shiny
Saleem Chaudhry Mohammad . 2024-10-17
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The store doing really great job staff was so friendly, food so delicious and hot I love the hot wings and new fries so amazing.
Harman Bains . 2024-10-13
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KFC Shinfield are the best store naveed miss out order
Naveed baig . 2024-10-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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141 Opinions
I just had a gluten free brownie as I have Coeliac but they did not tell it had nuts in it . Luckily I’m not allergic! It tasted soggy and sticky, not nice at all. I asked for soya milk hot chocolate, luckily I checked as they made me with normal milk and didn’t even Apologise ! Then made one with soya that was cold . Disgusting 🤢 and terrible service! You definitely need to rethink your recipes for GF and learn to be polite ( the guy not the girls ! )
668 Opinions
Great friendly staff (sophia). Food was great value especially with the Christmas menu bottomless brunch. As good as I remember it 5*