KFC Reading - Shinfield Road in Reading

Food was cold and didn’t taste very nice so went in the bin

LATE AND FORGOT ITEMS AGAIN!!! MY 3 year olds dinner and other bits!!!!!!

really disappointed....... decided on a treat. my husbands meal was missing, even on the receipt it was obvious, as everyone else's meal had a tick , where they must of checked everything was there. His didn't. so he had no dinner. so put in compensation request, just eat said no , due to information given from restaurant. won't be ordering again. disappointed.

quick delivery and the food was hot and fresh

lovely, only let down was that I got 2x beans rather than 2x gravy

Ordered at 14.57, delivered an hour later. Original delivery time was 15.10-15.25. The progress was stuck at “courier is waiting at the restaurant” for most of the time. This was untrue. I called the restaurant and they told me the order had been despatched long before. I suspect the courier did not log the pickup from the restaurant. When the food arrived, the packaging was crushed and wet, and the food was damp and cold and soggy - not hot and crispy as it should be.

food wad almost cold on arrival

Really loved this kfc I ordered the triple gravy bucket and it was absolutely yummy the mini fillets were nice and juicy the hot wings were beautiful and crispy the original recipe chicken 🍗 was soooo nice I will definitely be visiting again very soon. By far the best kfc in reading I have been too 🍗🤩

The order was incorrect we didn’t get what we ordered

Really clean store food was so hot and fresh

the best kfc in the city af. environment was clean n food was hot & fresh. staff was cooperative

not everything that I ordered was inside

Wrong burger. Ordered stuffing stacker. Received something else

This was the worst food i had in whole last year. Portion size is worse.

Good food always from kfc never have issues highly recommend

zero stars for zero care and delivery. I just spent 20 quid on food because ive injured my leg and cant walk. you take my 20 quid and deliver only half my order, and its cold. Service is terrible for my first time using Uber eats and I demand a full refund. Would not recommend. KFC store was Shinfield Road, Reading, Berkshire.

Quick hot and nice delivery driver

My meal was a boneless banquet, but on finishing the last piece of chicken & I found a piece of bone. Not happy

Amazing service food all ways fresh and hot I never had any issue with food staff so well trained store clean and shiny

The store doing really great job staff was so friendly, food so delicious and hot I love the hot wings and new fries so amazing.

KFC Shinfield are the best store naveed miss out order

Always prompt service from KFC Shinfield Road, and always great delivery too

Delivered 80% of the order cold, with only 1 item piping hot, then blamed the delivery driver for delivering to other customers before us so our food would be cold, which couldn't possibly explain the situation as some food was HOT and other food was COLD in the same delivery. if the driver had gone elsewhere first to deliver then all our food would have been cold ! - We won't be using this place again, and Just Eat refunded a good portion of the money we paid too. Top Tip here : deliver hot food and people will be happy - delivery cold food and you'll get bad reviews, blame your driver for you own failings and you look like an idiot !

stone cold burger, but hot chicken.. bloke says it was all hot when it left the shop. 😬

Good chicken takeaway store with good variety and value

Good service and the food was hot , unfortunately the delivery driver was very abrupt verging on rude , needless to say he didn’t get a tip .

Delivery driver was very kind of it being late

Said it would take 10-25 minutes, took almost an hour

my order is supposed with 8 hot wings and i didnt order max 1.5pepsi .so is that the substitute?as i wasn't expecting that.pls nxt time as hot wings is my favourite

Poor quality food .. gave 4,small legs in 6 piece chicken meal. Rice soggy inedible and looks half eaten. Food cold quality inedible

Shinfield road really fast customer service food always hot and fresh

The chips were cold and I threw them away it took 40 minutes for the delivery

Best KFC in Reading. Always correct, hot and on time!

Ordered 4 x vegan burgers and received 1 x chicken burger. This was very upsetting as one child could not be fed . Especially we don’t eat meat in this household.

Poor service. Need to sort out the problem of no certain chicken meals after all the majority of KFC meals are chicken & fries... Also used to be delivered to my address.. Now you deliver any particular reason I have to order from KFC further away? Don't make sense...

Best store in Reading I love them customer service

Food was lovely and hot and the chicken skin was soo crispy well done to all of you

I’m the food is freezing cold not even warm would not order again

It was really finger lickin gooooooooooooooooooooooooooooooooood yum

The staff are always very polite and friendly. Food is fast and in line with expectations.

Complete order was cold. Wrong items or missing items. No large coleslaw and instead of gravy received beans. Chips had no seasoning on either. Completely disappointed and won’t be ordering again

Excellent Custumer service and food was delicious. Really recommend Shinfield road kfc

The store far from my house but i still love to go they because of food so nice and hot staff doing really good job .

Spicey sloppy. First KFC for years. Last time we buy KFC EVER. TV AD NOT REFLECTING THE REALITY OF DELIVERED PRODUCT. NOT GOOD

The chicken was dry and hard couldn’t eat it

No hash brown not whatci ordered

Delivery person was extremely rude, didn't know where he was going or where he was, food was not hot when it was delivered. Delivery person need customer service training and he also needs to learn how to read a map

NOT DELIVERED HE WENT TO LOWER MEADIW ROAD AM IN BLADGDON ROAD PLEASE REDELIVe

This far best KFC from other stores staff always really nice and friendly and they make the food on order and food was fresh and hot .

Very dry and overcooked and cold

Best store in Reading very quick customer service and food all ways fresh.

we were missing 1 meal, tried to call the kfc but no one answered, ended up going to the restaurant to sort out the food. This is not the first time we have had items missing

Got the food but didn't follow instructions. Not very happy with this service

One missing item but easy to resolve on website wise straightforward order and delivery.

Terrible service they left put 2 pieces of chicken

order was right and delivered fine too

yet again order not delivered! What is going on Just Eat?

Ordered from here, food never showed up even thought it said it had arrived

I think Shinfield Road KFC is the best KFC

Chicken great but chips soggy, not a fan of the new version

very pleasant man who delivered our order , thankyou.

Went last week, (not through choice) the whole place stank of rancid oil, just like it did seven months ago. The mini fillet burger was cold and had no flavour. The "freshly made" wrap was also cold, the wrap was hard suggesting it was old it had been left out. The following day, we were both sick. If you're looking for a day off work, this is the place to get your tea from. If you value your stomach and health in any way, stay well clear. I am utterly surprised that this place is still open.

I’m a regular order customer at KFC Shinfield site. Today 4ps meal was abysmally bad - chicken pieces were dark in color - looked like they were re-heated in bad oil. Maintain quality mate especially with regulars. Next time I might try another KFC.

Opened the Burger Box and there was a bite already taken out of it. Was in a sealed bag so it happened at the restaurant. Tried calling the restaurant several times no one picks up and there is not a im not happy someone has taken a bite from my burger on the issues page.

Ordered a large pop corn chicken and a fillet burger on uber eats first of all could I actually get some pop corn chicken with my container/box more cardboard than actual chicken and why was the fillet a mini fillet size absolute rip off order large popcorn chicken and they fill half the box absolute joke

Rice pots tipped over and spilled out onto a soggy paper bag, only bbq sauce in bag, very poor!!!

Poor quality all around I know so many people who also have said this place food is no good and staff are even more rude I would just fully avoid this place

This place made me fat. I want a refund KFC if you’re reading this I want to refund right now.

missing the hash browns and cheese

Great! Exactly what we ordered. Thank you

By far the worst KFC we have ever ordered, the chicken was tough & the chips were uncooked which made them uneditable & to top it off the gravy was like dish water! Very unhappy!

Food wasn’t fresh, chicken tasted like it had been sitting there for awhile, stale chips. Very disappointed.

Delicious, arrived on time. Nice and warm. Would definitely recommend. Thank you

Food missing, driver went everywhere but to my house, food that did arrive was cold.

Did turn up after you said delivered?? But no problem

It was just as expected and delivered on time.

Don’t order kfc from this place, chicken is dry, over cooked, slimy and tasteless

Was ok chips was cold and chicken when arrived

Food was lukewarm and soggy by the time it arrived, not usually one to complain, but I even tipped the driver £3 before the delivery. Maybe change your ordering system so that we tip at the end of the whole transaction, not before delivery has taken place…

Every time I order takeaway they miss one or other item from the order. I don’t think this by chance rather it’s deliberate. Need to double check order before leaving the place I guess next time. Order 2 meals and order 3 chicken hot wings and in that had only 5 pieces instead of 6. Now I either drive back 2 miles to get it or leave feedback here.

was late from the original time, but mostly not impressed with the courier had at least another 3 or more orders in his bag. How many more did he have before he got to us

they idd not give me my included drink

i didnt get my drinks. you keep doing this. 0/10

Completely the wrong order. Driver had no idea what to do, just said phone takeaway, no answer there so no food!!

Food was over an hour late, and when it arrived both burgers and chips were cold. An absolute disgrace

Disgusting and cold plus only about 15 chips It went straight in the bin

This is the second time now we’ve had cold food will not be ordering from her again for a while

Nice a hot fantastic thank you

Spent £39 plus delivery not ordered a take away since last year too be very disappointed. We ordered a party bucket to be given 9 not well cooked drum sticks only only 2 breast no wings 3 thighs in the 14 pieces bucket. Chicken was not cooked properly as can see from a pic I took. Not ordered in months, very disappointed, never ordering from them again. Want our money back.

Hello I haven’t recovered my Order

The food arrived on time but it was freezing cold and I was giving 4 pieces of wings considering I pay for delivery I expected better this is not the 1st time it has happend

Quick delivery buy popcorn chicken was cold and wrong dip but happy with service

Food was good, but when ordering just one piece we were given drumstick which was a bit small, maybe a plan of what sort of piece and how many of them should be given? Food was still nice though, enjoyed by all

one item.was missing and the food was only luke warm

Food was cold and could not eat

Portions got smaller. Hot wings are tiny, fries like half bags. Not recommended

Food was cold did not enjoy it at all today

Best delivery driver ever. Very polite!

Food was on time but food was cold

Not happy food left on front door step, none knocked the door and I didn’t get a notification the food was here, it was only when I went into the spot it said it has been delivered 30 minutes ago, not happy food cold