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3.9

Based on 6.523 opinions finded in 3 websites

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Nº 339 in 612 in Peterborough

CUSTOMERS TALK ABOUT DISHES WITH..chickenfilletburntcooked

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Absolutely terrible service at KFC. Staff were rude, disorganized, and clearly didn't care about customer satisfaction. My order was wrong twice, and no one even apologized. Food was cold, fries were soggy, and the place looked like it hadn’t been cleaned all day. Not coming back—waste of money and time. -.

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Anis Muhammud . 2025-04-24

MORE AT Google

Food was fresh hot and good portion size

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Stacey Zajac . 2025-04-09

MORE AT Google

Really good quality food and service

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BEN SINGLETON . 2025-04-08

MORE AT Google

Food Is missing nothing is delivered

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Roxana . 2025-04-08

MORE AT Just Eat

Chicken was dry and just not nice

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Gary . 2025-04-07

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The chicken was not warm and pretty dry. Also the 2 pieces of chicken were really small and a let down. Driver was polite and friendly at least

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Steve . 2025-04-06

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1 hour late and then 2 mini fillets missing from the 12 meal. Not good

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Sharon . 2025-03-29

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Delivery was late and the outer bag was torn. The food was almost cold and very salty.

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Rakesha . 2025-03-28

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Awful chicken basically just bone no chicken, also requested legs and didn’t receive any

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Jaide . 2025-03-25

MORE AT Just Eat

The new kfc rice bowl had hardly any rice! just lots of salad

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Adam . 2025-03-24

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Food was missing so disappointed children

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Scott . 2025-03-23

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Great atmosphere. Store is nice and clean. You can get your food pretty fast (if it's really busy you just need to be a little bit more patient). Never waited more then 5-10min. Food is always hot and fresh. Staff is helpful. Store have kiosk so you can order there or just through your phone on the app. That's much better. No need to wait in a queue. Only think what store is missing is a coffee machine!

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Sandra Vaitiekūnienė . 2025-03-23

MORE AT Google

Gone down hill, really greasy and wet 😕

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Robby . 2025-03-19

MORE AT Just Eat

I have paid for 60 days free delivery but got charged..... why?

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Mandz . 2025-03-18

MORE AT Just Eat

The quantity of chips was disappointing

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John . 2025-03-16

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I wasn't good at all the next day🤢

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David . 2025-03-16

MORE AT Just Eat

Friendly staff, lovely made food, not to salty and fresh. Shop is very clean.

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Audrius V . 2025-03-14

MORE AT Google

the food was a disgrace cold undercooked chips and cold chicken fillet burgers.

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Demi . 2025-03-12

MORE AT Just Eat

Terrible customer service and food recently. Looks empty and staffs couldn't care less

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Zerin Ahmed . 2025-03-09

MORE AT Google

driver deliver wrong food and just cancel order. I have lost 23£ and been left without food.

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Arw . 2025-03-07

MORE AT Just Eat

chicken was over cooked dry and chewy

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Nikki . 2025-03-06

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delivery time pushed back 3 times and no supercharger mayo

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Angus . 2025-03-03

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didn't receive my order left it outside the building apparently

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Adam . 2025-03-03

MORE AT Just Eat

perfect. super delivery. very nice and on time. will definitely order again.

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Gosia . 2025-02-28

MORE AT Just Eat

Food was cold no heat to it whatsoever

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Elleyse . 2025-02-28

MORE AT Just Eat

2 of my 4 pieces of chicken were half the size of normal pieces.

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Susan Winfield-Chislett . 2025-02-23

MORE AT Google

The app told me it was on time but it was 45 mins from ordering to delivery from a restaurant ten minutes away, food was cold and map showed it detoured to petrol station which could have been done after delivery?

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Patricia . 2025-02-23

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Lovely delivery guy but the food was very disappointing.

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Laura . 2025-02-21

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Food was disappointing. The parking was only allowed 1 hour and after that you get charged. With the kids it was difficult to maintain the time. The time should be at least 1.30 hour free parking.

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Bashir Uddin . 2025-02-20

MORE AT Google

Food was great when it finally arrived but took over an hour to be delivered! The restaurant was preparing the food for far too long.

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Oliver . 2025-02-17

MORE AT Just Eat

missing 2x regular fries but order was not open

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VERONIKA . 2025-02-16

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Food was cold and the chicken was dry like it had been sat out for ages

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gemmA . 2025-02-16

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Delivery was great but order was not chicken tasted old n I ordered 7up but got something else

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Lehlogonolo . 2025-02-14

MORE AT Just Eat

Incredibly helpful and friendly

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Rachel . 2025-02-13

MORE AT Just Eat

My order was incompletely packaged

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Oluwaseun Jeremiah Adesina . 2025-02-12

MORE AT Google

2x fillet tower burger meal and extra chicken. Food arrived squashed in the bag, so chips were flat, luckily burgers were in boxes. Food not even luke warm. KFC is not a meal to receive delivered.

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Helen . 2025-02-10

MORE AT Just Eat

order never arrived. app said delivered NOT.

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Jeannette . 2025-02-08

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Wasn’t very hot and gravy was very runny so didn’t really enjoy it

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Jane . 2025-02-08

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Freezing cold food. And the delivery driver made me pick my own drink up off the floor.

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Alyx . 2025-02-05

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The time kept getting pushed back

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Evie . 2025-02-05

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NEVER DELIVERED MY FOOD BUT SAYS IT'S DELIVERED!!!

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Lauren . 2025-02-03

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Fries were a bit cold but chicken usual great standard thankyou

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Patricia . 2025-02-03

MORE AT Just Eat

Awful food, staff were fine atmosphere was wierd and stale would not eat here again?!

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Lana Saleh . 2025-02-03

MORE AT Google

Food arrived hot and was tasty

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Jessica . 2025-01-24

MORE AT Just Eat

Fast delivery food was still hot.

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Gustavo . 2025-01-16

MORE AT Just Eat

chiips nearly cold, chicken warm, obviously done delivery before my delivery

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Garry . 2025-01-14

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Not value to money, shit old food not enough size of burger. Chicken pieces very small and smelly. Staff behaved like unprofessional uneducated untrained. This is the 2nd time I face the problem. Highly un recommended.

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Tauseef Ahmad . 2025-01-14

MORE AT Google

Used to be good but then the chiken started to smell like cat or mice piss!!! 3 times in a row, different months.

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H APPY . 2025-01-10

MORE AT Google

missing sauce and chicken that i did not order it

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Diana . 2025-01-09

MORE AT Just Eat

Was refused to be served at the till. Because she couldn’t be asked

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Usaamah Abdullah . 2025-01-06

MORE AT Google

It looked like the drive was at the restaurant for 20 mins. Then had deliveries from 3 different places in his bag

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Gary . 2025-01-01

MORE AT Just Eat

Food was not its usual quality. Chicken barely had any batter on it and the fillets were tiny compared to usual.

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lydia . 2025-01-01

MORE AT Just Eat

Delivery was fine. KFC forgot to give signature fries with one of the meal. Zinger stacker burger was tasted old and crunchy. Was not freshly.

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User . 2024-12-27

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Food arrived late and stone cold!

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Oliver . 2024-12-26

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The driver was eating some homemade sandwich when and while delivering my food. Little bit no good maners I don't know what it is....

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Ivan . 2024-12-21

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The food was piping hot on arrival and we got decent bits of chicken. Thanks ☺️

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Victoria . 2024-12-21

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It did not arrive.?? Thats it but hey play your card I'll play mine. I got IP addresses way easier to do.

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Mr . 2024-12-20

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time was keeping change and come later than expecting, chips and beans was cold already but still ok to ate. I had better days before.

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Vania . 2024-12-20

MORE AT Just Eat

They delivered the chicken and fries but forgot the gravy sauce that ive paid £3 for..

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Arkadiusz . 2024-12-15

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Food expensive compared to shop

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Andy . 2024-12-15

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Estimated time changed constantly and total was getting on for an hour from ordering and this restaurant is ten minutes away, had to reheat the food

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Patricia . 2024-12-15

MORE AT Just Eat

Very late delivery . Expected delivery was 6:50 and it has changed to 7:55 later. Was delivered at 7:33

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Arya . 2024-12-13

MORE AT Just Eat

Food was hot & delivered on time and tasty - gravy was a bit thinner than normal but still good - tad expensive but nice treat

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Jessica . 2024-12-13

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Food was good but little cold but I think because of weather

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Gorsi . 2024-12-09

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Food lovely. Coleslaw very expensive for the size

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Ian . 2024-12-07

MORE AT Just Eat

Hi...until now i have not get my order yet, please can you short it out.

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Antonia . 2024-12-05

MORE AT Just Eat

As you can see from the picture it's very small piece. It's supposed to be 2 pieces and chips this is classed as one of the pieces . The other was a decent one . This was a wing with not even a mouthful of chicken.

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david Jefferson . 2024-12-03

MORE AT Google

never got my corn on the cob like normal always missing stuff

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Sarah-may . 2024-12-02

MORE AT Just Eat

Finger licking good as usual. This branch serves Halal chicken and the branch itself is nice and clean. Staff is friendly and the service is quick. So far it's the only Halal KFC in the city.

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Jahangir Ahmed . 2024-12-01

MORE AT Google

missing food and driver went to completely wrong address

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Jayden . 2024-11-29

MORE AT Just Eat

Driver was not listening on how to find our door and ends the call suddenly then calls again then ending up requesting us to pick up the order from the gate. He was also irritated at the situation complaining that he doesn’t have time.

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Julia . 2024-11-29

MORE AT Just Eat

Chicken over cooked. It’s not the KFC I remember. And now I can’t get in touch with anyone about this issue

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Amos . 2024-11-28

MORE AT Just Eat

Not even delivered, been told it’s delivered not delivered

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Tara . 2024-11-26

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The food was desiccated, reheated several times, tasted bad, and would never order again.

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Michael . 2024-11-25

MORE AT Just Eat

everything was really good. thanks.

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Nigel . 2024-11-25

MORE AT Just Eat

we was told it had been delivered. it wasn’t

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Bonnie . 2024-11-24

MORE AT Just Eat

My order didnt turn up. Just eat said it arrive but didnt.

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Nicola . 2024-11-23

MORE AT Just Eat

Great, tasty and fast service. Very friendly delivery driver.

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Mihai . 2024-11-23

MORE AT Just Eat

Food didn’t taste good and waste of 30 pound

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Jade . 2024-11-22

MORE AT Just Eat

worst food I have ever eaten and seen and can't seem to get the correct food or receive all my order

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Alex . 2024-11-22

MORE AT Just Eat

Very good service. Atmosphere is good

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Soundar S . 2024-11-16

MORE AT Google

food was good, but KFC could supply some sauces rather than mayo, and also paper napkins.

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Sharad . 2024-11-16

MORE AT Just Eat

I feel really uncomfortable being forced to use the self-service computer when there are employees just standing around doing nothing.

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Peter Lee . 2024-11-16

MORE AT Google

I just pulled a piece of plastic from the burger while eating it. disgusted

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Kamal . 2024-11-15

MORE AT Just Eat

Know they was a chicken burger I never smallest filler ever insult and expensive

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Julie . 2024-11-14

MORE AT Just Eat

Lunch for relative in care home.

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Richard Bates . 2024-11-13

MORE AT Google

Wrong items delivered and when contacted would not help with query.

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Julia . 2024-11-12

MORE AT Just Eat

I bought the 20-piece wings for £7.99 as part of an offer, but I was highly disappointed. The wings were dry, not juicy, and lacked freshness. I thought maybe just 1 or 2 might be like that, but unfortunately, all of them were the same. I came here because it's halal and even traveled 3 miles for that, but the quality didn’t meet my expectations. I also bought 3 wings separately (not as part of the offer), and they were good—juicy and flavorful. I had huge respect for this place, but if you can’t serve fresh wings for the offer, then don’t put it on. I don’t see in your terms and conditions that you will serve wings for the offer in such poor quality.

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Mohammed Aathil M . 2024-11-11

MORE AT Google

Took the driver over 45 minutes to drive a 5 minute route, his device was turned off the last 30 minutes so he couldn't be tracked on the map and when he finally did arrive all he said was "sorry, traffic"

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Ian . 2024-11-10

MORE AT Just Eat

Staff and management are so rude at this store. A particular woman Gaby should not be employed in customer service she is detrimental to the brand! The food is also disappointing. Chicken is always extra greasy and thrown so hard into the buckets they always fall apart. Chips soggy and squashed in a wet bag It's really sad that this is the only Halal KFC and us Muslim are forced to accept such disgusting service.

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Yums J-C . 2024-11-10

MORE AT Google

The food was cold and dry, it tasted like it was left out for a while, definitely not worth the price.

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Colin . 2024-11-09

MORE AT Just Eat

I didn't receive my delivery and waiting

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ibrahima . 2024-11-08

MORE AT Just Eat

Good place to have it. The staff are very nice. I think the manager helped us to choose nice options. It happened yesterday evening.

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Prudhvi Raj Nekkanti . 2024-11-06

MORE AT Google

Chicken was the worst kfc I ever eat never again from this place

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Joao . 2024-11-04

MORE AT Just Eat

the only thing is the just app sat navigation sends the delivery driver to the wrong g loc

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Nuwan . 2024-11-02

MORE AT Just Eat

Driver was excellent good customer relations

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Prisca . 2024-10-26

MORE AT Just Eat

my order has not arrived at my address,116 risby bretton Peterborough twice,but you still have charged me twice .lets see if you rectify this.

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david . 2024-10-19

MORE AT Just Eat

NOT DELIVERED I WANT A REFUND IT IS NOW ALMOST 1AM IN THE MORNING

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sally . 2024-10-18

MORE AT Just Eat

They accidentally gave us wrong order but they quickly chamge the order . They are very busy and felt they are over worked. Food was very good ,fresh and warm food. I liked fries as compared to Mcdonald. I would love to go back

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Sanam Sanam . 2024-10-18

MORE AT Google

Food was cold,after been told I needed a code,which was a first,took more time at the door,ended up throwing it away,far to cold

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Darren . 2024-10-12

MORE AT Just Eat

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