Based on 6.523 opinions finded in 3 websites
Based on 6.523 opinions finded in 3 websites
Nº 339 in 612 in Peterborough
Opinions
Absolutely terrible service at KFC. Staff were rude, disorganized, and clearly didn't care about customer satisfaction. My order was wrong twice, and no one even apologized. Food was cold, fries were soggy, and the place looked like it hadn’t been cleaned all day. Not coming back—waste of money and time. -.
Anis Muhammud . 2025-04-24
MORE AT Google
Food was fresh hot and good portion size
Stacey Zajac . 2025-04-09
MORE AT Google
Really good quality food and service
BEN SINGLETON . 2025-04-08
MORE AT Google
Food Is missing nothing is delivered
Roxana . 2025-04-08
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Chicken was dry and just not nice
Gary . 2025-04-07
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The chicken was not warm and pretty dry. Also the 2 pieces of chicken were really small and a let down. Driver was polite and friendly at least
Steve . 2025-04-06
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1 hour late and then 2 mini fillets missing from the 12 meal. Not good
Sharon . 2025-03-29
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Delivery was late and the outer bag was torn. The food was almost cold and very salty.
Rakesha . 2025-03-28
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Awful chicken basically just bone no chicken, also requested legs and didn’t receive any
Jaide . 2025-03-25
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The new kfc rice bowl had hardly any rice! just lots of salad
Adam . 2025-03-24
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Food was missing so disappointed children
Scott . 2025-03-23
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Great atmosphere. Store is nice and clean. You can get your food pretty fast (if it's really busy you just need to be a little bit more patient). Never waited more then 5-10min. Food is always hot and fresh. Staff is helpful. Store have kiosk so you can order there or just through your phone on the app. That's much better. No need to wait in a queue. Only think what store is missing is a coffee machine!
Sandra Vaitiekūnienė . 2025-03-23
MORE AT Google
Gone down hill, really greasy and wet 😕
Robby . 2025-03-19
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I have paid for 60 days free delivery but got charged..... why?
Mandz . 2025-03-18
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The quantity of chips was disappointing
John . 2025-03-16
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I wasn't good at all the next day🤢
David . 2025-03-16
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Friendly staff, lovely made food, not to salty and fresh. Shop is very clean.
Audrius V . 2025-03-14
MORE AT Google
the food was a disgrace cold undercooked chips and cold chicken fillet burgers.
Demi . 2025-03-12
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Terrible customer service and food recently. Looks empty and staffs couldn't care less
Zerin Ahmed . 2025-03-09
MORE AT Google
driver deliver wrong food and just cancel order. I have lost 23£ and been left without food.
Arw . 2025-03-07
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chicken was over cooked dry and chewy
Nikki . 2025-03-06
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delivery time pushed back 3 times and no supercharger mayo
Angus . 2025-03-03
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didn't receive my order left it outside the building apparently
Adam . 2025-03-03
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perfect. super delivery. very nice and on time. will definitely order again.
Gosia . 2025-02-28
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Food was cold no heat to it whatsoever
Elleyse . 2025-02-28
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2 of my 4 pieces of chicken were half the size of normal pieces.
Susan Winfield-Chislett . 2025-02-23
MORE AT Google
The app told me it was on time but it was 45 mins from ordering to delivery from a restaurant ten minutes away, food was cold and map showed it detoured to petrol station which could have been done after delivery?
Patricia . 2025-02-23
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Lovely delivery guy but the food was very disappointing.
Laura . 2025-02-21
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Food was disappointing. The parking was only allowed 1 hour and after that you get charged. With the kids it was difficult to maintain the time. The time should be at least 1.30 hour free parking.
Bashir Uddin . 2025-02-20
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Food was great when it finally arrived but took over an hour to be delivered! The restaurant was preparing the food for far too long.
Oliver . 2025-02-17
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missing 2x regular fries but order was not open
VERONIKA . 2025-02-16
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Food was cold and the chicken was dry like it had been sat out for ages
gemmA . 2025-02-16
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Delivery was great but order was not chicken tasted old n I ordered 7up but got something else
Lehlogonolo . 2025-02-14
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Incredibly helpful and friendly
Rachel . 2025-02-13
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My order was incompletely packaged
Oluwaseun Jeremiah Adesina . 2025-02-12
MORE AT Google
2x fillet tower burger meal and extra chicken. Food arrived squashed in the bag, so chips were flat, luckily burgers were in boxes. Food not even luke warm. KFC is not a meal to receive delivered.
Helen . 2025-02-10
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order never arrived. app said delivered NOT.
Jeannette . 2025-02-08
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Wasn’t very hot and gravy was very runny so didn’t really enjoy it
Jane . 2025-02-08
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Freezing cold food. And the delivery driver made me pick my own drink up off the floor.
Alyx . 2025-02-05
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The time kept getting pushed back
Evie . 2025-02-05
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NEVER DELIVERED MY FOOD BUT SAYS IT'S DELIVERED!!!
Lauren . 2025-02-03
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Fries were a bit cold but chicken usual great standard thankyou
Patricia . 2025-02-03
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Awful food, staff were fine atmosphere was wierd and stale would not eat here again?!
Lana Saleh . 2025-02-03
MORE AT Google
Food arrived hot and was tasty
Jessica . 2025-01-24
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Fast delivery food was still hot.
Gustavo . 2025-01-16
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chiips nearly cold, chicken warm, obviously done delivery before my delivery
Garry . 2025-01-14
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Not value to money, shit old food not enough size of burger. Chicken pieces very small and smelly. Staff behaved like unprofessional uneducated untrained. This is the 2nd time I face the problem. Highly un recommended.
Tauseef Ahmad . 2025-01-14
MORE AT Google
Used to be good but then the chiken started to smell like cat or mice piss!!! 3 times in a row, different months.
H APPY . 2025-01-10
MORE AT Google
missing sauce and chicken that i did not order it
Diana . 2025-01-09
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Was refused to be served at the till. Because she couldn’t be asked
Usaamah Abdullah . 2025-01-06
MORE AT Google
It looked like the drive was at the restaurant for 20 mins. Then had deliveries from 3 different places in his bag
Gary . 2025-01-01
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Food was not its usual quality. Chicken barely had any batter on it and the fillets were tiny compared to usual.
lydia . 2025-01-01
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Delivery was fine. KFC forgot to give signature fries with one of the meal. Zinger stacker burger was tasted old and crunchy. Was not freshly.
User . 2024-12-27
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Food arrived late and stone cold!
Oliver . 2024-12-26
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The driver was eating some homemade sandwich when and while delivering my food. Little bit no good maners I don't know what it is....
Ivan . 2024-12-21
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The food was piping hot on arrival and we got decent bits of chicken. Thanks ☺️
Victoria . 2024-12-21
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It did not arrive.?? Thats it but hey play your card I'll play mine. I got IP addresses way easier to do.
Mr . 2024-12-20
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time was keeping change and come later than expecting, chips and beans was cold already but still ok to ate. I had better days before.
Vania . 2024-12-20
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They delivered the chicken and fries but forgot the gravy sauce that ive paid £3 for..
Arkadiusz . 2024-12-15
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Food expensive compared to shop
Andy . 2024-12-15
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Estimated time changed constantly and total was getting on for an hour from ordering and this restaurant is ten minutes away, had to reheat the food
Patricia . 2024-12-15
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Very late delivery . Expected delivery was 6:50 and it has changed to 7:55 later. Was delivered at 7:33
Arya . 2024-12-13
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Food was hot & delivered on time and tasty - gravy was a bit thinner than normal but still good - tad expensive but nice treat
Jessica . 2024-12-13
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Food was good but little cold but I think because of weather
Gorsi . 2024-12-09
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Food lovely. Coleslaw very expensive for the size
Ian . 2024-12-07
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Hi...until now i have not get my order yet, please can you short it out.
Antonia . 2024-12-05
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As you can see from the picture it's very small piece. It's supposed to be 2 pieces and chips this is classed as one of the pieces . The other was a decent one . This was a wing with not even a mouthful of chicken.
david Jefferson . 2024-12-03
MORE AT Google
never got my corn on the cob like normal always missing stuff
Sarah-may . 2024-12-02
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Finger licking good as usual. This branch serves Halal chicken and the branch itself is nice and clean. Staff is friendly and the service is quick. So far it's the only Halal KFC in the city.
Jahangir Ahmed . 2024-12-01
MORE AT Google
missing food and driver went to completely wrong address
Jayden . 2024-11-29
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Driver was not listening on how to find our door and ends the call suddenly then calls again then ending up requesting us to pick up the order from the gate. He was also irritated at the situation complaining that he doesn’t have time.
Julia . 2024-11-29
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Chicken over cooked. It’s not the KFC I remember. And now I can’t get in touch with anyone about this issue
Amos . 2024-11-28
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Not even delivered, been told it’s delivered not delivered
Tara . 2024-11-26
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The food was desiccated, reheated several times, tasted bad, and would never order again.
Michael . 2024-11-25
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everything was really good. thanks.
Nigel . 2024-11-25
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we was told it had been delivered. it wasn’t
Bonnie . 2024-11-24
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My order didnt turn up. Just eat said it arrive but didnt.
Nicola . 2024-11-23
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Great, tasty and fast service. Very friendly delivery driver.
Mihai . 2024-11-23
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Food didn’t taste good and waste of 30 pound
Jade . 2024-11-22
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worst food I have ever eaten and seen and can't seem to get the correct food or receive all my order
Alex . 2024-11-22
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Very good service. Atmosphere is good
Soundar S . 2024-11-16
MORE AT Google
food was good, but KFC could supply some sauces rather than mayo, and also paper napkins.
Sharad . 2024-11-16
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I feel really uncomfortable being forced to use the self-service computer when there are employees just standing around doing nothing.
Peter Lee . 2024-11-16
MORE AT Google
I just pulled a piece of plastic from the burger while eating it. disgusted
Kamal . 2024-11-15
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Know they was a chicken burger I never smallest filler ever insult and expensive
Julie . 2024-11-14
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Lunch for relative in care home.
Richard Bates . 2024-11-13
MORE AT Google
Wrong items delivered and when contacted would not help with query.
Julia . 2024-11-12
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I bought the 20-piece wings for £7.99 as part of an offer, but I was highly disappointed. The wings were dry, not juicy, and lacked freshness. I thought maybe just 1 or 2 might be like that, but unfortunately, all of them were the same. I came here because it's halal and even traveled 3 miles for that, but the quality didn’t meet my expectations. I also bought 3 wings separately (not as part of the offer), and they were good—juicy and flavorful. I had huge respect for this place, but if you can’t serve fresh wings for the offer, then don’t put it on. I don’t see in your terms and conditions that you will serve wings for the offer in such poor quality.
Mohammed Aathil M . 2024-11-11
MORE AT Google
Took the driver over 45 minutes to drive a 5 minute route, his device was turned off the last 30 minutes so he couldn't be tracked on the map and when he finally did arrive all he said was "sorry, traffic"
Ian . 2024-11-10
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Staff and management are so rude at this store. A particular woman Gaby should not be employed in customer service she is detrimental to the brand! The food is also disappointing. Chicken is always extra greasy and thrown so hard into the buckets they always fall apart. Chips soggy and squashed in a wet bag It's really sad that this is the only Halal KFC and us Muslim are forced to accept such disgusting service.
Yums J-C . 2024-11-10
MORE AT Google
The food was cold and dry, it tasted like it was left out for a while, definitely not worth the price.
Colin . 2024-11-09
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I didn't receive my delivery and waiting
ibrahima . 2024-11-08
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Good place to have it. The staff are very nice. I think the manager helped us to choose nice options. It happened yesterday evening.
Prudhvi Raj Nekkanti . 2024-11-06
MORE AT Google
Chicken was the worst kfc I ever eat never again from this place
Joao . 2024-11-04
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the only thing is the just app sat navigation sends the delivery driver to the wrong g loc
Nuwan . 2024-11-02
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Driver was excellent good customer relations
Prisca . 2024-10-26
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my order has not arrived at my address,116 risby bretton Peterborough twice,but you still have charged me twice .lets see if you rectify this.
david . 2024-10-19
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NOT DELIVERED I WANT A REFUND IT IS NOW ALMOST 1AM IN THE MORNING
sally . 2024-10-18
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They accidentally gave us wrong order but they quickly chamge the order . They are very busy and felt they are over worked. Food was very good ,fresh and warm food. I liked fries as compared to Mcdonald. I would love to go back
Sanam Sanam . 2024-10-18
MORE AT Google
Food was cold,after been told I needed a code,which was a first,took more time at the door,ended up throwing it away,far to cold
Darren . 2024-10-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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23 Opinions
Absolutely disgusting food! I ordered through just eat and food turned up raw or overcooked in tubs of water and no flavour. Barely any meat for what we ordered never again! Would give 0 stars if could as when phoned up to complain it was a London restaurant that answered!
129 Opinions
Well worth the 1hr drive, took wife as a surprise as she is vegan, and at normal Chinese it is very limited on options. Here the whole menu is vegan with gluten free options. Loved the gyozas, sweet and sour vegan chicken (tasted better than regular chinese) and the vegan duck pancakes and stay vegan chicken skewers. Lots of flavours and we eat some in the car before driving off, got home and the fod was still hot. They do have options to add egg if you wanted, which I did to my rice. Very friendly lady running the front. Highly recommend and this is coming from someone who is a meat eater and my wife loved all of it. We will be back.