KFC Peterborough - Ashborough Road in Peterborough

I dint get my garlic dip it is missing

Hubby wanted to try the Stuffing Stacker, and he wasn't disappointed! I had my usual Tower Burger, and it was sublime. We keep coming back because we keep getting good food

I made a complaint about waiting almost 2 hrs of receiving the food, as soon as I made the complaint about it the status had changed to Delivered, no food had been delivered, it never event went to the map to follow the delivery driver nor the status changed. no food was delivered and money wasted

I have not received my order but the app says the opposite, I’m still waiting on my order

Both the fillet tower burgers were cold everything else was hot.

food freezing cold. items missing from order. very small portions

Fries hot but not cooked properly chicken was cold

Very clean, bathrooms, tables and windows, friendly staff, food was served very quick in a great athmosphere. I would say this branch is over most of KFC restaurants I vidited.

Delivery driver was amazing kind and polite, the food was good who ever made that chicken did a really good job

order arrived wet and torn, missing 4 items plus 4 dips that was standard. I spoke to just eat straight away. They repeated questions to me over and over on email and then finally responded with your enquiry is about a delivery that was more than 24 hours ago so we can't help, despite my first email being straight away. awful delivery not enough food for everyone and appalling customer service

Occasionally I pop through the drive-thru and with my meal I like a hot drink. This restaurant still does not offer hot drinks (they use too but machine was broke) and has been for some time. Additionally, no ice cream either. As you approach the window, the screen by the booth no longer works. In general it appears run down and shabby.

The only thing I ordered for myself- the vegan burger was missing! Great when you don’t drive! NOT!

I had to change the lunch because there was hair in the chicken.

Food was terrible. Burnt mini fillets - how is that even possible? Cold fries. Grey chicken pieces. Never again,

Food was shockingly bad.. do not order later in the night. How they can charge 12p let alone £12 for a chicken burger and chips is beyond me! Chicken was hard and pink and looked like it had been sat around for 5 hours. Just eats would only refund £6 as well 🙄

I would like a refund please as the food was not what I expected... I always order the same thing and never had a complaint but I wasn't very happy with my food being cold & one of the boxes were for my daughter and she had to go bed hungry

Cold food reheated in Microwave ruined will not order again.

Great delivery time and delivery driver was polite really great

Love KFC it seems being served by an actual person is being discouraged in favour of using the self-service kiosks. You used to get a choice but now there are big signs on the counter telling you to use the kiosk. Don’t like it.

Not happy at all , all the gravy was spilled all over the bag

The KFC on Ashbourne Road in Peterborough generally offers the classic KFC menu that customers expect, with popular items like fried chicken, burgers, wraps, and sides such as fries and coleslaw. The quality of the food is consistent with what you'd find at most KFC outlets, and many visitors appreciate the well-seasoned chicken and fast food convenience. The service at this location receives mixed reviews. While some customers note efficient and friendly staff, others have reported occasional delays in receiving their orders, especially during busy periods. Cleanliness in the dining area can be hit or miss, with some visits finding the space tidy and others pointing out areas in need of attention. Parking is available, which adds to the convenience for those driving in, though it can sometimes get busy. Overall, the KFC on Ashbourne Road delivers on its promise of comfort food but could benefit from more consistency in service and cleanliness.

very cold food wasn't very hot when leaving store by the temperature it was when i received

good food, delivered by a very polite pleasant courier. thank you.

It was cold and it was 15min late I'm not very happy about is it now 2 time now

food was late and arrived like warm at best

Hot food, delivery driver polite and good service

Very quick delivery, friendly delivery driver

Driver was very pleasant and on time. The burger however was very over cooked and my burger was cold.

Half the order was missing 6 portions of chips from the £40 sharing bucket!

Never got it had to fetch it myself total rubbish.

Only gave us half the order. Went back to resolve the short order. Explained the issue with the girl on the till. Then the manager wanted me to repeat the issue again as which I was not happy to do. Did not feel valued.

Lovely hot food excellent service

Food wasn’t warm and had items missing

We were supposed to get free popcorn chicken and didn’t get it

Good arrived quickly and was lovely and hot

Got a burger meal. 7.99 only ate half the burger. It was overcooked and dry.

absolutely amazing service super quick and extremely polite! 100% recomend!

Rubbish and shocking delivery driver

Not sure how you can miss an item off the order but there we go….

Chicken and chips were very salty

The driver was lovely and in good spirits even though it was pouring with rain. The food was super hot and tasty. Thank you.

The lady that was giving the food was being argumentative after I have given the working code, as well as walking into my house without permission!

I saw the new shake on the app and decided to get it from here, i came with my little brother when i got it i was disappointed as it looked sad and dull compared to the app and when i tasted it it just taste like ice and the texture was only crushed ice and i went to the counter to complain and i just left with 2 shakes on the counter i didnt even drink them wasted 5 pounds. One of the staff told me its my problem and i just told them leave it and walked out. I know they are just working there but they cant serve me that never have i ever complained to any staff like that my first ever time complaining very disappointed

You sent me the wrong meal!!!!

Normally fine we have been going for years however yesterday after having the kfc I have been having the worst food poisoning of my life NEVER returning, also the service has increasingly become worse over the years

After a mess up from the team last night and a refusal of just eat refusing us a refund, I went in today to speak to management to get it rectified. Shane came and spoke with me in a very polite and patient tone, looked at my evidence from just eat to prove they had denied the refund and looked at my receipts and pictured. As I had just been food shopping I thought either a refund or the correct food would be sufficient to satisfy the complaint. With no questions he gave me fresh food to take home, a sincere apology and a roll of the eyes at just eats behaviour. Shane thank you for sorting this!

KFC COULDNT SEND THE CORRECT FOOD AND RHE DOOD WE SIS RECEIVE I WOULDNT GIVE TO MY DOG IT WAS COLD AND SLIMEY! WENT STRAIGHT IN THE HIN WASNT WHAT WE ORDERED ANYWAY, USE YOUR EYES NEXT TIME

Couldn’t fault it. Perfect KFC - as one would expect

Food was disgusting reheated chicken the skin was so crunchy unedable the corn was so hard. Total waste of money as food went in bin .

tasty food, excellent service, lots of parking space,

Great selection, all great thank you

The food was good but only issue was the beans spilled all over the chicken, maybe it wasn’t closed properly

I have had no order delivered to my address which I can prove with my doorbell camera .

Awful chicken, and missing bottle of drink!

The chicken burger was very nice, and the service and atmosphere were great. I can't wait to come back again.

Very positive experience over all the staff very friendly and the food was nice, only negative was the bins were a little full and needed emptied

There’s a ‘total orders’ section at the bottom of my receipt that can be seen by your employees and drivers. I don’t like everyone knowing I’m a fat pig. Is it possible to change this?

Chiken wings raw , but fillet burger dry cold over burning.The worst KfC in my life.

My son said, Thanks for the Chicken! It was very tasty and I enjoyed the sweetcorn :D Have a good Night

The food was cold and the chicken was really bad. This is 3rd time now I'm writing higher.

Food was cold and not all the chicken was in the packaging usually good service not this time

We have ordered from this Kentucky before and it is has been ok but tonight the food was dreadful !!! I had a tower box meal and the chicken and hash brown were both burnt !! The chicken piece was also very hard, as if it had been standing for a long long time. My husbands chicken was very dry and also very burnt ! I am very dissatisfied and disappointed as this was not cheap.

I'm going to stop ordering from KFC on JustEat. Every Single Time our order is wrong or missing something.

Got a bucket full of drumsticks

Driver went to wrong house gave me my food in the street and thinks it's OK to swear at customers

says food delivered o haven't got it

Says my food delivered I'm sitting here waiting for food this isn't the 1st time this has happened so wanting a full refund and won't be using this service again very bad service

Great quick and easy tasty food just watch the calorie intake!

Had drinks with our order but were never given them at the door

2 MEALS BOTH WRONG.ONLY THING THAT WAS RIGHT WAS THE CANS OF DRINK

Disappointed that 3 out of 4 pieces of chicken yet again are wings.

Totally rubbish service always missing items drive thru orders I just visited to the drive thru my orders items are missing I try to call in the restaurant manager was very rude on the phone

Clean!! Super impressed with that, alongside the cooperation and friendliness/helpfulness of staff. Our go-to KFC

I recently ate at this kfc and while I was eating my chips I was disgusted to see a staff member putting there grubby hands in the fresh chips ready to serve to customers and start picking away chips and shoving them in there mouth after witnessing this I couldn’t stop staring in disgust and then I saw another staff member chomping away on them too but worst yet one of the staff members put the half ate chip they recently ate back into the fresh chips a chief did point out how disgusted he was when he saw them doing that but they just ignored him and carried on eating the fresh chips. I know kfc’s slogan is finger licking good but that’s revolting that staff take that slogan and mix it in with other people’s paid food.

Been ordering from here for nearly 3 year they are the uk worst kfc there wings are drys and tiny consistently Allways over cooker there burger are pathetically small your charging near 12 pound for a chicken box meal burger and your lucky to get half a chicken breast what is the portions size for a fillet burger because it ain’t a chicken breasts it half one , that’s all kfc with there pathetic burger sizes look nothing like photo never bigger than the bun , soggy chips also consistently , I have sent many burgers back at driver through also as now I inspect every burger I get from kfc and send back if it’s too small this is ongoing issue at this restaurant and staff don’t really care I’m have never gone that was nice or I enjoyed that this place deserves a 1/10 terrible Thank good the uk now has Popeyes chicken that is 9/10 this is 1/10 shocking hope KFC go out of business but that won’t happen because of yum brand they need to step up there game they are worse than you average chicken shop

Will not be buying from here again. Chips cold and one pack of chicken was obviously fresh cooked and the other reheated as it was solid and inedible.

Never recieved my cookies ! Meal been absolutely ruined

Missing 4 pieces of chicken and popcorn chicken

VERY VERY GREASY.SO MUCH SO THE BOTTOM OF THE BAG FELL OUT ....

Food arrived late and the lady delivering didn’t even have it in a warm bag just in the paper bag. No cookie delivered, and no beans in the ricebox this is my second order from KFC Ashbourne road in a couple of weeks and I won’t be doing so again that order was cold, if you can provide a service then either call or cancel the order

All sides were good and hot but chicken items were all stone cold, not even lukewarm!

quick delivery but some how my food was cold seem to have this problem quite often with KFC

We had a KFC first time in ages but wasn't impressed. The normal chicken was fine the boneless chicken for our small grandchildren wasn't good at all very dry and too crispy. The chips were awful.

everything was good apart from having gravy sent instead of the beans that I had ordered

Got a 3 peice meal, literally no chicken on the peices. All bone.

Why don't they double bread the hot wing properly anymore at this store? Everytime I have to ask a member off staff if the hot wings are double breaded! I used to work at this store as a cook for 2yrs and I always done my job properly and followed the KFC breading procedure. So I expect the same guality when i visit to get food. No matter how busy it was i never took short cuts! Today I got 10 hotwings and they was not double breaded! I had to ask the manager to make them properly and then had to wait 10 minutes for them to bread and cook them properly.... I don't know what has happened to this store but it was not like this when I worked here.

It's just okay really. Easy to order on the screens and both times we have eaten in, the tables have been clean and the restaurant pretty much empty. Chicken was good but chips not great. When I went back to get a drink they were scooping them into packets ready to give to people except nobody was there or driving through and so I wonder how long they would sit there. Staff seem to be having a party as they are bored. Lots of messing around going on and they were on their phones. Will probably be back purely as it's the only one in Peterborough that isn't halal.

Sweetcorn tastes like dishwasher fluid. I suspect it is the plastic they microwave it in. That supercharger zinger sauce is too hot for the mediocre flavours KFC is serving up. Obvs these aren't issues specific to this branch but oh my god how the mighty have fallen. With Popeyes opening over here now, I don't think KFC will be able to rest on their laurels.

the courier got lost on his way can i get a refund pls thx

It was so late it never came, I ended up ordering my delivery through uber eats

Food tasty enough but could have been a bit warmer.

Fed up with items missing from my order this happens every time I place an order you really need someone checking orders before they are delivered

Bit on the cool side but we were starving so didn't care

Food was stolen by the driver and nobody want to refund my money!!!!!

The food was stale as if it had been sitting under the heater for an hour waiting for an order.

Delicious, arrived hot. Great delivery service. Thank you

Good delivery time but food was just warm

My fillet burger was dry, I couldn't eat some of the coating as it was tough and chewy so feel it was somewhat 'old'. Same with the coating on the piece of chicken I had (the chicken drumstick itself was ok though). Delivery driver was friendly and on time though!

delicious, arrived hot and every item accounted for, much appreciated!

Bargain bucket chicken coating was too chewy and just tasted like flour. everything else was good though, chips have definitely gotten better.