KFC Peterborough - Ashborough Road in Peterborough

Place was empty with people going through the drive through instead. Very small portions. Had 3 tiny pieces of chicken, a mouthful for each. Went back to machine to get a cookie and it told me to pay at the counter. One person doing all the work. Other 2 were standing with their arms crossed and their backs to the customer. Tried to get their attention, one glanced over but ignored me. I gave up and went to Krispy creme across the road instead. Only go there if you're not hungry.

Order was never delivered and the driver submited it as delivered

the driver didn't even get owt the care wich I find was lazy

food didn't taste the nicest, chicken was dry and chips weren't seasoned like there supposed to be. Also on the app there's hardly any options compared to in store. Wanted chicken on the bone but wasn't available to order via the app 🤷

Missing Items. The bag had holes, items were taken.

Food hot and order was correct

Speed of drive thru - SLOW Quality - as expected

The order didn't come correct and the driver put together the food bag and drink. After I closed my door, the food fell off the bag, as the bean's liquid leak and the cold of the bottle wetted the bag too. We get charged a delivery fee and service fee and it doesn't feel good to pay for something and the food coming in the bag is not good or all items get squished!

I had to leave my house to go get the order as the man was lost and most of my food was wrong and cold this is disappointing from a company that is meant to be giving you a service and never seem to fulfill it

sadly the chicken gravy was missed

the salads i wouldn't feed to a rabbit

The order included mini filet, it was just one! And very salty!

Although food was on time the food was cold

missing a drink and 3 pcs of chicken from my order, sauce and a drink this is the second time this has happend!

Delivery driver did not speak enlish or understand it even simple numbers

One of the drive through window were shut, so long queues and waits to order, once ordering it was quick. The menu on the side were not detailed couldn't find what we wanted. The food was OK, about what you expect, but we didn't get any popcorn chicken. I thought that came with a boneless baquent 14 piece.

Food was like warm. Not very appetizing into lukewarm warm chicken. Will not use again

Great place.. Friendly service and we enjoyed the food

Friendly, quick driver. Food was super hot and very tasty.

After an hour waiting the delivery was marked as delivered. Not to me…… now have to wait to get my money back, how was it delivered without someone using the 4 digit code

delivery dri ver stunnin got her mob ?

Delivery driver deliberately waited outside my door for 5 minutes before knocking. They then proceeded to move really slowly whilst handing over one bag of food

i didn’t get my drink which is supper poor

Half hour wait just to order through the drive through and no way of getting out of the queue!

My meal was absolutely banging,a bit pricy mind,I would order again

the food was completely wrong to what I ordered and the quality was abysmal

There were missing products from my order

Absolutely disgusting service. And staff attitude ." Sorry we are not cooking any breast chicken today, only thighs and legs." Even though we have breast chciken in stock.. ,???????? Better chicken restaurants in Peterborough can't wait for Wingstop to open... What has happened to the KFC London Road branch full of rats Hampton branch "Sorry, no breast chicken here" .. disgrace should be shut down both branches

it was nice but it was all chicken legs

Genuinely unbelievably slow. Probably would have been quicker for me to go back home and cook 3 whole chickens. Taken 20 minutes in this queue already and I still haven't ordered yet. And I'm really quite hungry.

Forgot to pack two mini fillet burgers

I asked for no legs and received 2, this isn't the first time. Don't ask for order notes if it's going to be ignored!

I had my food and around 3 hours later i was going out and i believe it was because of the food because that was all i had eaten and it made be very very unwell and i think i should be compensated for that, would it be possible to get a refund

How this particular restaurant can get my orders wrong on many occasions is a level of incompetence that takes time and dedication to achieve. is it poor leadership? incompetence of staff? or is it because nobody checks out the orders? either way this is the last time I order from this restaurant.

So much food missing including fries beans hot wings

Good place to eat with nice atmosphere

It's KFC what to say, it was actually clean this time food was hot not a bad experience

I ordered a drink, but I didn't get it

Shocking! This is the second time I've received the wrong order!

wrong side, no drink and no chips. what did arrive is cold.

The entire order was wrong. We ordered vegan items and got chicken instead.

Time kept changing didn’t know the guaranteed time until 2 mins before delivered

Every time I order from KFC there are missing items. This time we are missing 4 items! Useless!!!!

Best KFC in Peterborough Darci was so nice and helpful. Great team who was always happy to help.

Amazing KFC, Thando was so lovely when he served us. The food was nice and hot and overall food was great.

I would like a latte or cappuccino, cheese, sweet potato fries and some dessert. About so .... I didn't eat there either

Order not delivered wrong items instead

The best KFC in Peterborough !!!! Food is great always fresh and hot ! Great service! Team always smiling and happy to help! Very clean lobby!

Friendly staff and great tasting food

jayden was extremely polite , the food was fresh and hot, great customer service overall

Amazing customer service.Food was great and tasty team very friendly and helpful.

Old chips cooked with new chips some chicken been standing to long and was not good food very poor quality

Awful KFC, forgot my 4x chips and 6x boneless chicken pieces! Tried calling when I returned home but they’ve obviously taken the phone off the hook!

Expensive but good zinger tower burger and chips today. Chips have a new coating on the now quite addictive might have sugar and peri peri now

Apart from missing chips and beans was pretty good

driver had no clue where he was going and food cold

cancelled a meal on my order didn't tell me sent one meal and charged me service fee and full delivery fee and food was cold couldn't call cos was closed when food arrived

all food cold. missing chips and sauces aswell . not happy as was very expensive and completely unedible

Delivered on time but order was missing the extra chips which is not the first time for KFC

Excellent, thank you. Top delivery driver too.

Only received a small gravy instead of the large one we ordered.

Very unhappy about my recent food. Ordered 10 pieces bargain bucket was told I can only have 8 or 12 not sure why but chosen 12 pieces when we arrived home we found box of strippers popcorn chicken fries and 3 sauces and paid £25 total disaster Time to change the shop

15 minutes wait 2 cars in front of me... It's not even busy inside. Chips are not hot. No offer of condiments. The young lady who gave me my order was very nice and polite, and apologised for the wait. So there is hope for a better service in the future.

Delicious! Hot fresh food all items received!

Popcorn chicken missing completely and only 5 pieces of chicken when there should have been 6.

delivered the wrong order totally unacceptable

excellent experience quality service.

Food was straight dog arse, workers were really nice though

vibes inside were flippin rad, the food was solemn it’s not the workers fault just kfc, i always forget how gradually boring the food gets the more i eat it. I’ve eaten a burger and i’m debating hanging myself

didn't receive my correct order as per usual. never ever seem to be able to deliver the correct items. your meant to provide a service at the moment money is exchanged.

It's KFC. I don't know how else to comment.

Didn't receive all the food which has happened more then twice now 😞

The guy didn't read my note and knocked anyways, when I said this to him he just smiled and ignored it.

Missing items, refused a refund or compensation, very unhappy kid

Food arrived so late, three portions of fries cold, two fillet burgers cold, four mini fillets cold. All gone in the bin.

I did not receive any of the food I have ordered, I am extremely cross about this. According to your website the food was delivered, it was not. I would like a full refund. And I will not be using Just Eat again.

It was a lot hotter and better presented than McDonald’s delivery so take a bow 🙇‍♂️

Accept my order then send a 'sorry the restaurant now say they can't do this' - 10 minutes after the only other open KFC closes!

gravy went everywhere. bag was soaked with it and dripped everywhere. what a mess!

We use this kfc quite often as we think it is the best in the area. However on this occasion it was not up to it's usual standard. The fillets burger was so hard it was in edible and after asking for it to be exchanged the new one was not much better. The rest was ok.

Hot Wings were not crispy and Family Feat chicken was not crispy.

It was very quick, however we ordered 3 gravys which didn’t come.. disappointing really.

got the order entirely wrong got items i didn't even order instead of what I did order

This restaurant has really gone downhill Shane! Food is horrible. Had old hot wings that where all dried up with no meat on looked like they been sat in that hot shelf all day! Had 4x items missing from the order 1 of my kids had nothing and the other 3 was missing there hot wings and pineapple sticks! Really had enough of wasting my money on rubbish food! I fully give up with Hampton KFC waste of time and money

Terrible, doesn't deserve 1 star. Ordered on the app. The 'restaurant' claim they didn't receive the order but they took our money. Crooks. We'll never go there again, there are always problems and the staff are just so poor.

Almost every time I’ve ordered there is a missing item and its starting to be frustrating

I got food poisoning from the chicken.

Very good but it was a bit tatty inside

Ordered two tower meals plus extra 2 extra pieces of chicken, got 1 tower meal no extra chicken, two boxes of popcorn chicken and a tub of peri peri chicken none of which I ordered or like!

Since when is an order number required, we have had orders from you and have never had to give an order number. Never even seen on flashed up. The chap who delivered our order did not know what to do when l told him l had not got a number and said l would ca ncel payment, so don’t blame him for giving us the order he was very polite and apologetic

Ordered a family 10 piece meal added a note for only 2 leg pieces and arrived with 10 legs

got everything on time..delivery man very nice.

Time kept going back. Almost 2 hours to arrive, arrived cold and inedible

at the time of ordering, it stated it would arrive at 2:20 at the latest. after purchase, it was immediately pushed back to 2:40.

food when received was cold and wet where it had sweated in delivery bag. very disappointing

I ordered a large gravy... there's no gravy after I've paid... they asked what I would like instead so I asked for beans... they gave me a small I said sorry I ordered a large... then I get no spoon to eat my mash or beans with... and also no beans! So I go back again for the beans... then I park up again... and realised they put mayo in my burger after I asked for no mayo. I think they need some serious retraining. And the eye roll to top it off after I asked for my money back and not a replacement burger. They need to get someone in there who knows what they are doing. Not have it ran by kids... 1 of which was wearing a white hoodie.

The delivery you just sent to my house is disgusting… boxes mashed, no drinks, food all over the place. We pay your wages have a bit more respect when sending out delivery’s it’s not like your closing anytime soon? So why send out such a revolting delivery this is not what we expect from KFC just because we didn’t drive to the restaurant doesn’t make us any different… very very disappointing

I dint get my garlic dip it is missing

Hubby wanted to try the Stuffing Stacker, and he wasn't disappointed! I had my usual Tower Burger, and it was sublime. We keep coming back because we keep getting good food

I made a complaint about waiting almost 2 hrs of receiving the food, as soon as I made the complaint about it the status had changed to Delivered, no food had been delivered, it never event went to the map to follow the delivery driver nor the status changed. no food was delivered and money wasted