Based on 7.976 opinions finded in 3 websites
Based on 7.976 opinions finded in 3 websites
Nº 501 in 695 in Oldham
Opinions
Staff friendly, service is great 👍
Wayne Mckay . 2024-10-23
MORE AT Google
Good place, nice experience in enjoyed the Good.food.
panganai mauzinyu . 2024-10-21
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Best kfc around here. Food is usually hot.
sarah-louise taylor . 2024-10-19
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Excellent service and delivery
Mark . 2024-10-06
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My driver wouldn’t come into our shop to deliver it to us we was walking around outside for 10 minutes we rang and text him and no answe
Hollie . 2024-10-04
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never arrived!!!! ordered 17.45 (it's not 19.40) Still waiting but says it's delivered. Can't cancel, can't ring the restaurant and no recourse other than customer service. Won't use Just eat again.
martin . 2024-09-28
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delivery driver parked at end of street and walked to my house. nothing to keep order warm. stone cold burgers and chips
lindsay . 2024-09-28
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Hello, today I ordered 6 wings. I was served by a super nice girl at the register, Mihaela. very kind and nice with a special smile. I was very satisfied with the food and the girl who served me. congratulations
Carmen Rastoaca . 2024-09-24
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Last two times I have ordered here there was chicken missing and on one occasion the staff were throwing fries at each other in the kitchen, not going back
Paul Prendergast . 2024-09-20
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every peice of my 29.99 bucket apart from one was dry drumsticks .. lovely
Dary . 2024-09-13
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Best spot for a quick Chicken bite
Donald Johane . 2024-09-10
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Cold soggy fries, luke warm greasy brown chicken, won’t be using this branch of KFC again
Allan . 2024-08-26
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After a long day's drive home after holiday,I thought I would treat myself and the Wife to KFC. We had already checked and closing time was 10pm. At 9.32pm we pulled up in front of the initial board with the menu. All in darkness and no one speaking to take our order. I drove forward being careful not to hit the kerbs as it was pitch black and I could see a car in front at the next kiosk. I reversed back,luckily at this point no one was behind me.Again we waited in darkness. After two more minutes I drove forward and I was met with a flustered elderly English lady shouting to the back that more customers were turning up. At this point another car was behind us.She was moaning the fact that she wanted to get away at 10pm and because customers were turning up they would have to stay and clean until 10.30 and that she doesn't get paid for it. My wife pointed out that they're open until 10pm anyway.Our order was thrown into a bag. Did we begrudgingly get the staffs supper? I can safely say this is the worst KFC we have ever been to. It beats the one further up the road at Chadderton on Manchester Rd for bad service.Anyway first and last time we will visit.
Lee Neilsen . 2024-08-10
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2 sides were missing and so was the bottle of tango.
Kim . 2024-08-10
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Not very helpful and more expensive than maccies
Martin Birbeck . 2024-08-05
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DID NOT RECIEVE ORDER DRIVER SAID HE WOULD LEAVE DELIVERY AT THE WRONG ADRESSS I HAVE JUST DRIVEN TO COLLECT AND NOT HERE
Joshua . 2024-08-03
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Whilst eating with my family, myself and husband witnessed staff being rude to a group of teenagers who came inside to order food. I didn’t hear any one of the boys causing a scene but the staff sure did. Asking them for ID as they weren’t allowed in if there were under 18 and not with an adult 🤯 I didn’t realise you had to be 18 to eat KFC. Staff constantly outside on their phone swearing every time we have visited. Behaving worse than the teenagers they turned away. Definitely need new staff with manners. That goes to all the staff working the on the 23/07/24 around 6pm
K G . 2024-07-31
MORE AT Google
I went to drive through ordered,paid,collected and went home, half the meal missing, phoned was explaining then rudely cut off Will never go again and wouldn't recommend anybody else does
David Brierley . 2024-07-27
MORE AT Google
Driver was so so very rude! Tried to give me the wrong order and I could tell by the size of the bag it was totally wrong! His wife then in the car started shouting at me! Ver VERY rude this is NOT acceptable and by the time he had been in and out of his car and told me his ( who I presume was his wife) got another bag out opened it up again rude! All in the street in front of all to see! Yes we got most of order but after that it was stone cold I WILL NOT BE using again, REFUND and new drivers
Alexis . 2024-07-18
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Rubbish! Cold! Late! And just don’t bother! Shame as not had a problem in a while, fillet burger errr no same same as mums mini fillet strip gutted as was starving and the as I said cold and very late for what it costs from KFC do NOT bother unless you go in and get it
Alexis . 2024-07-09
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Got everything we ordered arrived hot and fresh thanks
samantha . 2024-07-06
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absolutely shocking not allowing ppl to sit in and missing half of the order and is cold
Katie’s Heaton . 2024-06-29
MORE AT Google
It was stone cold when it arrived
Terri . 2024-06-29
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food cold chicken hard gravy spilt no drink
Alfie . 2024-06-26
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Wrong order got someone else’s order was not what we ordered and for nearly 50 quids worth of food feel ripped off have to wait for a reply from just eat now
Barry . 2024-06-26
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Almost every time I order from here the order is either wrong or has something missing.
Mike . 2024-06-23
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During Quiet times, the atmosphere in this KFC Branch is Surrey. Quiet, peaceful and one to one Customer Service, while the staffs could be friendly. Unlike, During peak times, it is something else entirely. Lol 😂
Temi T (T-TURVINS ENT) . 2024-06-23
MORE AT Google
Food arrived minus a portion of fries, minus a gravy, minus a barbecue dip, and minus 2 pieces of chicken. Plus I had to wait ages for it & it arrived stone cold. Disgusting
Michael . 2024-06-14
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Food was cold and the zinger burgers tasted like they have been warmed up thought we would have a treat really disapointed in the Kfc quality wont be ordering again
Laura . 2024-06-10
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Very baad staff taking ti long for food
JATT 0786 . 2024-05-31
MORE AT Google
Utter waste of money for the quality of food! Avoid!
VISHAL VARGHESE . 2024-05-31
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Just had the complete wrong order delivered and they’ve turned their phones off so I can’t contact them for help.
Kara . 2024-05-27
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They didn’t deliver some stuff I ordered
tanaya . 2024-05-22
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Everything was just warm and not as tasty as I remembered
awesome tv . 2024-05-12
MORE AT Google
didn't get what I ordered I ordered a bargain bucket n got hot wings no free popcorn n got 1 fries n 3 corn on the cob
jane . 2024-05-10
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Nice and easy good service typical mackys
Mark Squire . 2024-05-07
MORE AT Google
2 tubs of gravy missing had to eat it dry
Tony . 2024-04-24
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Food was brill only complaint is they forgot popcorn chicken ..... AGAIN
Craig . 2024-04-14
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Been there once and never will i go there again. Place need closing down they don't use gloves just throw it in the boxes with there hands. Food is absolutely disgusting wouldn't evan feed it to my dog
Tom Bilton . 2024-04-14
MORE AT Google
Very busy drive through, I sometimes have to wait to put my order in but not long, staff are great and food is always fresh. Love the gravy 😋
Ursula McGillick . 2024-04-13
MORE AT Google
The food was stone cold, we had to microwave it. Will not be ordering online again.
Ian . 2024-04-08
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Good service and great customer care by all of you guys Good taste I love it 😍😍😍😍😍 👍👍👍👍👍👍👍
Eswaran Shopidilshan . 2024-04-05
MORE AT Google
Ordered via just eat, food was cold when it arrived.
Michelle . 2024-03-31
MORE AT Google
The burger was over salted, cold fries and they forgot my mayo👎🏼
Amanda . 2024-03-26
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items missing and no response from just eat. typical. overcharge for delivery and missing items even thought they charged a service charge and I tipped them. not buying KFC again and will not use just eat again. waste of time and money.
Gregory . 2024-03-22
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Food was abysmal. Luke warm and over cooked. Portion sizes leave a lot to be desired.
Emma . 2024-03-14
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I didn't get my order of fries with my bucket
Levi . 2024-03-08
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Bucket of 6 piece chicken was dry. 2 pieces were fine other 4 were over cooked
Katie . 2024-02-29
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They left the food at the door and I it got stolen
Kieran . 2024-02-18
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Arrived exactly as I ordered it, nice hot and fresh. Thanks for the free popcorn chicken.
samantha . 2024-02-17
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On time but wrong order! Apart from that all good!
Matthew . 2024-02-17
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Ordered a mighty bucket for one meal, and didn’t receive it. Ordered two gravies didn’t receive those either. Order two cans of tango and got Pepsi. How can you possibly get the order that wrong!!! There were only two meals on the order to start with and you miss one completely off??
samantha . 2024-02-17
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Very excellent service from the young lady on drive thru
Karen Roche . 2024-02-15
MORE AT Google
Order messed up incompetent staff missed 2 items
Dougie . 2024-02-13
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Absolutely shocking, phoned up and got told they shut at 10pm and the krushem machine is working, turn up at 9:30pm doors closed only drive thru open and no krushems, the only reason i went, thanks for the lies scumbags
EnduroRoss . 2024-02-10
MORE AT Google
Unfortunately the Order is missing items. They haven’t even replaced the items with different things they just served it missing!
Mahmoud . 2024-02-10
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Gave us chicken that tasted like it had been sat there all day
Stephen . 2024-01-30
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PURE FKIN IGNORANT, ANSWER YOUR PHONE 23/3/23 3 times ordered from kfc Failsworth with uber every time order is wrong and missing something.Last night same again staff are either incompetent or Management lacks training and direction.I phoned the shop 12 times in 30 minutes to allow you to explain but no answer so I got my money back via uber. Waste of space. They are a complete waste of space if you can't offer a service get better management, leadership and staff. Management need changing or training then they need to re train the staff. Far to many mistakes at Failsworth let's down KFC. Your a waste of space....... Get professional.
ANDREW MCLEAN . 2024-01-30
MORE AT Google
So this was the second time ordering from here the first time was fine tonight was just awful safe to say I won't be ordering from here again first of all the chicken wrap I ordered was supposed to have coleslaw on it instead it's like they couldn't be bothered and shoved lettuce on it which was all green not even fresh it looked awful then they forgot 2 post of gravy which is very annoying when you pay extra and it's like they can't even be bothered to check your order it just ruined out tea basically and I wasted 30 pound On food we didn't enjoy definitely won't be ordering from here again just eat needs to sort themselves out and ensure people get what they actually pay for because it's so unfair!!!
Jenna . 2024-01-27
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Was a great delivery person that brought food!
SCOTT . 2024-01-27
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lovely food, nothing missing and delivery driver nice. thanks kfc I love you :)
stephen . 2024-01-27
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Everything was stone cold, the drinks (cold water and a cold can of tango) were put in the same bag which sped up the cooling of the food. Absolutely vile
hailey . 2024-01-26
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Assistant manager Dave Giles needs to be sacked, rude and inattentive, staff clearly struggling with no assistance, while he struts around with small man syndrome. When questioned on staff training due to waiting times and service quality, he stated it was nothing to do with him. Other customers seen to be raising issues and ignored.
Thomas Anthony . 2024-01-25
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U brought the wrong food once again
Megan . 2024-01-25
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Food was delicious. Only issue was the beans they were dry and no sauce
Katie . 2024-01-24
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The chicken pieces were not cooked and the. Food was cold
Jayne . 2024-01-23
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I have missing one item from my order
Walter . 2024-01-21
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Drink from order missing..food cold
Andrea . 2024-01-21
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Ok so I read the reviews and thought hmmm should I really order from here but thought I'll give it a go and I was pleasantly surprised all my food was delivered correctly including dips which is important as most of the time places forget which is very annoying and the food was lovely and hot so I hope it's not a one off but I really can't complain everything was perfect.
Jenna . 2024-01-20
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Staff were honestly best people I've ever met there was this good looking guy called Charlie who was really nice and friendly, and everything was bang on and very quick, all what you want.
Charlie Young . 2024-01-16
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It was cold also no popcorn chicken wasted nearly£30 come and get it
Samantha . 2024-01-15
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Very unhappy tonight with the kfc ordered 2 bucket meals missing bottles of pop 2zinger meals pop corn chicken some strkips of chicken looked like they were threw in just bit of chicken I spent over £60 what a waste very disappointed and not everyone was fed
melanie . 2024-01-13
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Chicken wings were too bad. And it was very poor quality item..
Sarath . 2024-01-11
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Chicken is better here than in the states
Issiah Foots . 2024-01-11
MORE AT Google
Received my order, yet again missing items so not enough food to feed the amount of people I had ordered for. Contacted just eat multiple times to resolve the matter and get a refund for missing items but even after multiple attempts I’ve had no response again. I would advise against ordering from this one, try other locations as this one doesn’t seem to be able to cope with making complete orders
Laura . 2024-01-05
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the food was fit but me and my 3 other mates were kicked out because we were “teenagers” what a stereotypical lunatic.
Havanah Williams . 2024-01-04
MORE AT Google
Over an hour late and freezing cold when arrived
Aaron . 2024-01-01
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Your delivery driver gave my order to someone else, not quite sure how that can happen and when the new order came it was cold. Terrible
Christopher . 2024-01-01
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The fries was awful and burnt
Hanane . 2023-12-31
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Food was freezing cold and was missing my gravy and my chips
Elouise . 2023-12-30
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Colonels meal 3 piece, 3 drumsticks. Rip off.
Wez Coop . 2023-12-22
MORE AT Google
half the food wasn't with my order missing stuff
Neil . 2023-12-22
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received completely wrong order, no way to rectify it. Now waiting 48hrs for complaint to be acknowledged.
Craig . 2023-12-20
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Forgot my gravy, and gave me the wrong sauce but the food was great
Dahley . 2023-12-20
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Every time I go here the order is wrong I even went straight back with the order they forgot to put the fries in the bag 3 times I went back what a bunch of fools how do they keep making mistakes reguler what is wrong with them
Anthony Carr . 2023-12-20
MORE AT Google
1 box come with no mini fillet or popcorn chicken and 1 came with no gravy 😤
Nichola . 2023-12-19
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My order was not incomplete enough said
Nicholas Littlewood . 2023-12-17
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didn’t bring drinks and forgot dips
Shelley . 2023-12-16
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Driver rang said no one answered left outside went out nothing walked up left on 25 Old Road doorstep
Sonia . 2023-12-15
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Firstly, if I could give zero stars, that would reflect my visit better. it was very quiet, so i ordered my trilogy meal considering g there were three people in it took about 10 minutes to get my order ,the fries were cold and dried up ,my zinger burger was dry and overcooked with no salad and a smear of mayo when i took it to the counter and asked where the salad was i was told that they had run out and then precided to ignore me ..so please for the love of god if you want some edible food that warm with some form of customer service then go to mcdonald's Absolute rubbish 🗑
Stephen Fulcher . 2023-12-15
MORE AT Google
Tasty food. Great and friendly service.
Henna . 2023-12-04
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Just amazing very quick response lightening fast
Pranay Ankyt . 2023-11-30
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Always forgets items. 40 pound order and probably only received 25 pounds worth. Get better staff!!!!!!
Claire . 2023-11-28
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Drive thru guy could hardly understand a word of English food was cold/soggy an also got my order wrong
Jo Bing . 2023-11-26
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I am unhappy with my delivery and would like to know what to do. My son found the food outside on the floor just a few minutes ago and given the weather it is quite cold now!! There were 4 of us present in the front room from ordering the food to my son finding it and there was no knock at the door . If there was it was a weak attempt as we didn't even have the TV on and heard nothing. I have spent a large amount of money on food for my daughters birthday and would now appreciate compensation for the cold food we found on the floor outside.
kate . 2023-11-26
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Not happy freebie was not included but confirmed on order
Mary . 2023-11-24
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Had sweet chilli sauce on my burger and I don't like sweet sauce. Not good 😐
Dawn . 2023-11-23
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Items missing from order pepsi max tango can and 4 x fries from the 12 piece bucked
Anita . 2023-11-14
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I am not happy I haven’t received my mini chicken burger and hardly any chips
Glynis . 2023-11-11
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Food was fresh and hot, got everything I ordered which is great, I’ve had so many issues with orders from other kfc’s. Think I’ll be sticking to this one from now on
samantha . 2023-11-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Amazing Sunday lunch, salt and pepper chicken to die for for starters then roast beef!! I couldn't fit a pudding in sadly !
5 Opinions
My advice don’t bother food is overpriced and service very poor. We won’t be going back. Waited from 6.15 and left at 07.40 only had poppadom and starter. Had to take main to go.
54 Opinions
This is the third time in a row we have been disappointed. Last time they served burnt chips and it was 1hr 40 mins between starter and main. Last night was quicker but ! Starter of oil and balsamic served in one dish and the balsamic was fused to the bottom, despite whisking with fork, balsamic refused to budge from the bottom, probably been sitting in the dish for some time. Both steaks were perfectly cooked, what there was of it, as over a third of each was fat and gristle. The chips tasteless, all bits and different sizes, no taste, think they were frozen supermarket basic. Tables were sticky, needed a good clean. Will NOT be giving them our custom again. So disappointed :(
771 Opinions
Great service and lovely food nice and hot and good varied menu plenty of choice will come again nice location next to the canal