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3.4

Based on 3.043 opinions finded in 3 websites

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Nº 122 in 158 in Merthyr Tydfil

CUSTOMERS TALK ABOUT DISHES WITH..chickenpopcorn

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Often ran out of ingredient, long waited in the shop due to short staffs.

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Thammasorn Allen . 2024-11-01

MORE AT Google

Didn't even eat in there today - walked in to a horrific smell of vomit. Had to walk out. Sort it out KFC it's embarrassing!!

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Emsky . 2024-10-27

MORE AT Google

The worst KFC I have ever been to by a mile. Nothing like I've ever had food wise before. Absolutely awful and the staff couldn't care less. If I could score minus figures I would and this is my first ever negative review. I try to see the positive wherever I go but this place is just beyond!

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Olivia Grace Davies . 2024-10-26

MORE AT Google

I will tell you right now this KFC changed my life. I had Duke of Edinburgh and as we are waiting for the bus at the retail park I see in the distance the warm loving eyes of the colonel. I rush to the building and order, an Oreo krushems, a large popcorn chicken, 2 large fries, 4 piece boneless fillets, and a large pepsi max. This was the meal I needed after a long 3 day trek through the valleys. My accomplices joined me and we all enjoyed the sweet taste of fried poultry and warm seasoned fries. Truly the place to be

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Azzybr0 . 2024-10-25

MORE AT Google

Always nice chicken when I go there The staff is always friendly and polite

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Cari Griffiths . 2024-10-21

MORE AT Google

Used to love KFC, how its changed !!!!!!

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David Rumsey . 2024-10-17

MORE AT Google

Chicken very chewy chips cold and never ever any u e cream never go there again not happy with the man wiping tables with a dirty cloth spreading germs no anti bach spray disgusting the way tables are cleaned then uses his hands with same gloves on and sweeps the floor no hygiene

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Cheryl Carter . 2024-10-13

MORE AT Google

Depends when you go, food is always hot Generally limited wait time

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Mark . 2024-10-10

MORE AT Google

i asked for no ketchup on my burger but it was still on it

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Julie . 2024-09-28

MORE AT Just Eat

I'm really not happy food was missing and food is cold

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Menna . 2024-09-27

MORE AT Just Eat

warm all there quick delivery top class service

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Dan . 2024-09-24

MORE AT Just Eat

The world champion of dirty KFC's I seen a kitchen worker urinate with his gloves on and then for back I to the kitchen. Should be shut down.

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mathew mccarthy . 2024-09-24

MORE AT Google

Sat in drive thru over half hour, then to be told can't use card machine have to come in. Biggest waste of space restranunt I have ever been to I WILL NEVER YOU KFC MERTHYR AGAIN. SHOCKING CUSTOMER SERVICE

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TheJames7878 . 2024-09-19

MORE AT Google

Food is always cold and your having to wait even when quiet

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grant stephens . 2024-09-17

MORE AT Google

Driver went to an address the other side, food was freezing cold and unable to be eaten

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Bree . 2024-09-15

MORE AT Just Eat

Dump. Always dirty always teenagers behind the counter who can't be arsed. Chicken on the bone always smells rotten and the prices are absolutely ludicrous.

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sam . 2024-09-15

MORE AT Google

Food was hot and had everything I ordered

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Finley . 2024-09-12

MORE AT Just Eat

driver took more than 1 delivery from the restaurant which led to me receiving my food cold and unpleasant. driver was also very rude and practically threw the food at me and sped off.

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Josh . 2024-09-11

MORE AT Just Eat

Food was cold. Didn't give me my complete order. Item missing.

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Sarah . 2024-09-09

MORE AT Just Eat

never get my full order.. last orders one item is missing. my son eats the same food and never gets his full order unless I came to pick it up to make sure all is there

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Ioana . 2024-09-08

MORE AT Just Eat

When I submitted my order it specified that it would be delivered between the times of 17.20 and 17.40 order was not delivered until 19.10. The food was cold and dry and some items were inedible. Very disappointed as this standard was Spaulding.

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Tania . 2024-09-04

MORE AT Just Eat

Items missing not happy was given three different delivery times then it changed back to the first one

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Richard . 2024-09-02

MORE AT Just Eat

items where missing food was cold.

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Beth . 2024-09-02

MORE AT Just Eat

Didn’t turn up , didn’t have any food

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Katie . 2024-09-01

MORE AT Just Eat

food was late and extremely COLD

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lisa . 2024-09-01

MORE AT Just Eat

ordered at 8pm came finally buy 10pm, food was cold missing items. Instead of contacting customer about items being out of stock just threw in whatever was cheapest, shocking experience

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Rhys . 2024-09-01

MORE AT Just Eat

delivered late food was cold can was warm?? expected better from a big firm like yourselves not happy

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Julie . 2024-09-01

MORE AT Just Eat

Couldn't find the krush'em i wanted on the screens so went to queue at the tills, waited 10 minutes without even being acknowledged by the staff, was then told they would be with us in 2 minutes. After waiting again finally someone came to take our order, i asked about what krush'ems they were doing and after i was told what flavours i was then informed that the tills were cash only....after over 15 minutes of waiting and then taking my order, i was then informed....this should have been the first thing i was told. I didn't have cash and the drink i wanted wasnt on the screens. What a complete waste of time, left empty handed.

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alyshia hadfield . 2024-08-27

MORE AT Google

Spent about half an hour in queue drive through, with 5 cars at front of me. Ridiculous!

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Tomasz Lyszy . 2024-08-26

MORE AT Google

Took ages to come then was stone cold when it got here

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Michael . 2024-08-24

MORE AT Just Eat

food was not what I ordered ended up with hash browns and cheese on my burger chicken was burnt and so crispy you could bit through the bread crumbs, delivery was late not to the drivers fault but the restaurant kept pushing the delivery time back! this has to be the worst food just eat has delivered to me

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Sarah . 2024-08-24

MORE AT Just Eat

No drinks given with order (2x 1.5L bottles which came to £7)! And note completely ignored to remove the sauce from kids meals. Never again will I waste my time and money ordering from here again!

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Rhys . 2024-08-21

MORE AT Just Eat

Standard KFC. Which as we know is stunning.

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74NN3R5 . 2024-08-19

MORE AT Google

food stone cold no salad in burgers, half a burger, had to drive up to return food after ordering a takeaway

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helen . 2024-08-17

MORE AT Just Eat

Food was cold. Missing items and rice box meal was only half full of food!

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Dean . 2024-08-16

MORE AT Just Eat

wrong order delivered with a signicant price difference, the food that was delivered was a one person meal and the order we ordered was for a mental health unit for 3 people.Really unhappy as the residents didn't understand

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Shelly . 2024-08-16

MORE AT Just Eat

I had a bottle of pop, sweet chilli bites and gravy missing from my order

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Dennis . 2024-08-15

MORE AT Just Eat

didn't even receive our order which we payed for.Not Happy.

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Leanne . 2024-08-15

MORE AT Just Eat

No card machine and we had no cash Parked up Waited 40 mins for food

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Amanda Jones . 2024-08-11

MORE AT Google

it took almost 2 hours to arrive. Disgusting service. Food was cold. courier left order on doorstep didn't knock or ring doorbell.

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marilyn . 2024-08-10

MORE AT Just Eat

Waited 45 mins for food at the counter. Even after that ridiculous amount of time, order was wrong. Waited so long didn't even want to go back in to rectify it. Absolute shambles, staff arguing, delete orders that not fulfilled. Manager couldn't care less. Awful.

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RG JG . 2024-08-09

MORE AT Google

If I could give less than one star I would. One decent piece of chicken, the other the size of a small rodent. Approx 12 chips. This has a drive through. My advice is drive straight past and go somewhere else 👍🏻

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Lee Casbah . 2024-08-08

MORE AT Google

most of the order was missing and just eat would not refund

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Bethany . 2024-08-05

MORE AT Just Eat

order took forever to come, food was stone cold

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Daisy . 2024-08-03

MORE AT Just Eat

only downside to this order is they didn't give me the drink that comes with the food which I paid for

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Emma . 2024-08-03

MORE AT Just Eat

I tracked the driver who bypassed me completely, whet to next estate for a long time. Food was stone cold and ruined. Driver was argumentative and unhelpful .Not happy

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marilyn . 2024-08-02

MORE AT Just Eat

Disgusting food was overcooked chips were freezing and that was only part of the order the other half was missing completely absolute shambles when trying to contact the Merthyr branch phone is constantly engaged disgusting service won’t order again

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Shannen . 2024-08-02

MORE AT Just Eat

the chicken was old hard and dry. it ended up in the bin.

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Karen . 2024-08-01

MORE AT Just Eat

Check your order before leaving, what a rip off.

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Mike Brooks . 2024-08-01

MORE AT Google

I used to love KFC gone down hill for years portions are rubbish the chips are terrible

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paul jenkins . 2024-07-31

MORE AT Google

food was soggy no taste gravy tiped in bag

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Sarah . 2024-07-31

MORE AT Just Eat

Weren’t the order I asked for no gravy no hash brown

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Sophie . 2024-07-31

MORE AT Just Eat

Food was cold and disgusting. Staff miserable

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JoelleLiana Burrowes . 2024-07-30

MORE AT Google

food is cold, chicken dry and unable to eat don't order from here past 8 o'clock the evening staff are absolutely shocking I eat here during the day and Everytime I've ordered during the night it's always disgusting!

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James . 2024-07-30

MORE AT Just Eat

Took two hours to receive our order and food wasn’t even warm! Very disappointed!

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Jade . 2024-07-30

MORE AT Just Eat

Same great kfc food . The lad serving didn't seem very bothered about what he was doing but we got there in the end.

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Alan Ball . 2024-07-28

MORE AT Google

Buffalo burger was very nice all food was warm

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lisa . 2024-07-28

MORE AT Just Eat

Order never arrived charged me said delivered no food or order turned up DO NOT ORDER WITH JUST EAT

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Mitchell . 2024-07-17

MORE AT Just Eat

Received zinger burgers but no signature fries

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Martin . 2024-07-15

MORE AT Just Eat

Very bad. Ordered thing not delivered. Kfc is not good, smoky taste

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Sinu . 2024-07-15

MORE AT Just Eat

was missing few things in both order rang about it they kept ending phone on me until somone finally answered

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Georgia . 2024-07-13

MORE AT Just Eat

late again and cold food. last time I'm ordering from them because nothing is changing

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David . 2024-07-07

MORE AT Just Eat

Food was stone cold phoned kfc the guy told us it had left 50 minutes ago and took another 20 minutes after to arrive won’t be ordering with just eat again I want a full refund !

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Lara . 2024-07-07

MORE AT Just Eat

how does a kfc have no gravy, not busy but still taking ages, no krush drink and food is stone cold

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jodie dowling . 2024-07-06

MORE AT Google

Didn't receive any of the food I ordered received someone else's order

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Liam . 2024-07-05

MORE AT Just Eat

I'm only giving 3 stars for the quality because, I don't know who thought it was a good idea to put the bean pots in the same little bag as the cookies, spilled all over the cookies. But the rest of the order was perfect👌

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Iuliana . 2024-07-02

MORE AT Just Eat

Food misses foods freezing cold all when in the bin

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Jay . 2024-07-01

MORE AT Just Eat

Honestly the worst KFC I've ever had. Warm soggy chicken, crispy skin, and I'm not a fan of the fries. Stuff treated me like I was invisible.

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Ondine Bult . 2024-06-29

MORE AT Google

Did not get all my order, why can’t they just get a simple order right

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Richard . 2024-06-28

MORE AT Just Eat

Over half of the order is missing again from this store

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Kevin . 2024-06-28

MORE AT Just Eat

food was freezing absolute disgusting

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Danielle . 2024-06-27

MORE AT Just Eat

Leo the delivery driver was amazing and friendly

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Chyna . 2024-06-24

MORE AT Just Eat

Food was late abd was freezing when arrived. Burger was thrown in the box. Awful

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lynsey . 2024-06-16

MORE AT Just Eat

Parking is manic. Tiny portion of chips. Batter on chicken abit soggy.

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Rebecca Rees . 2024-06-15

MORE AT Google

we put our order in at 12.43 and had it delivered at 14.15 absolutely disgusting

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Maria . 2024-06-15

MORE AT Just Eat

Didn’t deliver the bottle of pop it sauce I paid for

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Teigan . 2024-06-14

MORE AT Just Eat

Saying delivered still not arrived!! One star on quality and delivery was lowest I could pick as food has not arrived but saying delivered. On map driver was last in Alexandra terrace

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Debra . 2024-06-14

MORE AT Just Eat

Perfect! Delicious, fresh, nice warm meal. Chicken fillets just right! Corn 🌽 on the cob so juicy & delicious. Fryes and my favourite bbq dip. Totally devoured. A great experience. Thank you KFC & Just Eat.

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Jessica . 2024-06-10

MORE AT Just Eat

Missing coleslaw food was freezing the burger was chucked together the lettuce was brown won’t order from kfc again

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Melanie . 2024-06-10

MORE AT Just Eat

Missing gravy, supercharge sauce and 1 chicken fillet...worse service in the world

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Aaron . 2024-06-10

MORE AT Just Eat

Food is nice but it does take a while to come out after ordering. Staff not very friendly. But the it was spotless inside.

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Lisa Kendry . 2024-06-10

MORE AT Google

Even though the food arrived early the food was cold and I was missing gravy from my order. This isn’t the first time I’ve ordered from KFC and had a missing item.

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Ceinwen . 2024-06-09

MORE AT Just Eat

When I order, I never get the entire order, today I didn't get Pepsi and spicy wings again.

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Luiza . 2024-06-09

MORE AT Just Eat

No dips sent! No salad side sent! Can I please have a refund

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Latalia . 2024-06-08

MORE AT Just Eat

when food eventually arrived it was cold and missing over half the order

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Jenna . 2024-06-08

MORE AT Just Eat

Delivery time kept moving out. Fries where freezing cold in both items and didn’t receive drinks with our meals

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Simon . 2024-06-07

MORE AT Just Eat

No Pepsi Max. Cold fries. Will not order again.

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Cerys . 2024-06-07

MORE AT Just Eat

Always great service here, staff polite and helpful. Food is always good too! Music can be a bit on the loud side sometimes but it's not much of a problem.

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Sarah Jane Dyer . 2024-06-06

MORE AT Google

wrong order got delivered receipt on bag right food in bag wrong paid money for food I didn't want ended up in bin

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Wendy . 2024-06-06

MORE AT Just Eat

great food. on tome delivery and the app kept us well informed every step of the way.

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Josh . 2024-06-03

MORE AT Just Eat

food is freezing no chips wirh kids meal or fruit stick lol main mean missing 2 wings ans chips

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Gemma . 2024-06-02

MORE AT Just Eat

do not order from here on just eat. delivery driver ordered to wrong address I had a man ring me saying he had my order but he lived to far for me to collect. no refund wasted £30

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Steven . 2024-06-02

MORE AT Just Eat

There were no, mini fillets in the order

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Lisa . 2024-06-02

MORE AT Just Eat

Couldn’t run a bath. Ordered filet box meals with popcorn chicken. Meals came with no popcorn chicken, drumstick instead - fair enough not too bothered. Opened filet burger box only to find no hash brown in it. Raised this with the staff, fresh burger came out this time with no hash brown still and no lettuce this time too - WOW!

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Rupert Nettles . 2024-06-01

MORE AT Google

Delivery driver has had my food with him for over an hour. Food is freezing.

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John . 2024-06-01

MORE AT Just Eat

It took a while to actually make before the delivery, I put as 5 stars anyway (assuming that the restaurant was packed). None the less the food is delicious 👍🏻

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Kayla . 2024-05-31

MORE AT Just Eat

Food was cold didn’t have the rice at all

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Helen . 2024-05-30

MORE AT Just Eat

Ordered at the counter and TY was amazing and super helpful and friendly.

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Monica Ridsdale . 2024-05-29

MORE AT Google

KFC forgot items from my order

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Amy . 2024-05-28

MORE AT Just Eat

Health inspection should pay this place a visit. Tables are so dirty!

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Gaming Account . 2024-05-24

MORE AT Google

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