Oriental Garden Merthyr Tydfil in Merthyr Tydfil

Dark, dingy atmosphere, miserable staff. Food is dry, stale and over cooked, no flavour. Not worth the money at all

Was lovely atmosphere to be honest, lovely meal also

Now having been year regularly over the past 15 years or more I have seen a sad decline in both the quality of the staff and definitely the standard of food. There are different menus for Afternoon and Evening dining. We went in the afternoon this time and was met with only two thirds of the buffet open. Drinks are quite expensive for the standard fair There is a sweetcorn soup for starters and an additional hotter soup for Evening menu. The strange thing also was they had the chunks of chicken there for the satay chicken bit no longer any satay sauce served...... they now only serve it in the evening apparently ...WHY ????? For the children they have mini rubber sausages (really awful if I am honest), satay chicken (minus the satay sauce), chips and mini spring rolls. The prawn toast was really hit and miss as some was nice whilst others were rock hard and unedible. The food was average in taste and quality and replenished quite quickly. All the usual fair available barbeque pork and Chicke, sweet and sour pork and chicken, chinese veg and mushrooms. Even in the Evening menu you will no longer find Duck Pancakes as they have no changed it to Shredded Pork Pancakes with hoisin sauce and onion and cucumber...... not quite traditional and sadly missed but it seems that cost corners are being cut but increasing the costs of eating there has increased ....£ 15.50 per person for afternoon menu and £ 21.50 I think for the evening meal.... Now the Desserts are something to try........ you have cheap Ice Cream, rice krispies cakes, banana in caramel (I think ?) Melon, fluorescent jelly and a slither of cheesecake and when I say a slither I think you need about three portions to make a childs portion. So sad to see a lovely place succumb to the cost cutting and I would happily pay these prices if the food quality matched the price but sadly it didn't. I even wished no I paid an extra £ 20 and had a Harvester nearby if I am honest.

Lovely hot food good value for your money can't fault it

I’ve been to oriental gardens recently and did not enjoy it! I went with my partner and 10 month old and they tried charging us full price for her to eat too when she would have had 5 chips max saying that we can’t feed her from what we have on our dish. Then sat us directly infront of them and were keeping an eye to make sure we weren’t feeding her. While trying to eat our food they were then watching our every move putting me and my partner off! The food itself too wasn’t very nice and didn’t really taste of much and not much to choose from either.

Great selection of food at a reasonable price for all you can eat buffet

Buffets are a bad idea at the best of times but we were very hungry and needed something fast so went in blindly. First off the cost was a bit of a shocker at over £20 each. The variety of food is great but the majority tastes oversalted, sugary and has corn starch sauce to goo it up. The duck wraps and the prawns were good and there's soft ice cream on tap so have to score it for that. Great service, not great atmosphere but it serves a purpose.

brilliant service for a local business food piping hot inside the delivery window will definitely use again

Was really looking forward to coming today as I'd worked myself for an all you can eat to only arrive with my just turned 1 year old, to be told id have to pay £8 for a plate for him as they "don't allow" shared plates.. So upon hearing this I was quite annoyed as I thought, how can they justify paying £8 for a baby? He wasnt allowed to have a mouthful from my plate as it would of been classed as shared. Don't get me wrong, if he was a 5 or 6 plus year old then id understand them charging for a "kids plate" but the fact he just turned one and doesn't have the big appetite as a "kid" would is appalling. I actually couldn't believe they can charge prices like that for babies!! Most places don't charge BABIES! and for any children UNDER 3.. crazy.

Terrible food is crap way over priced

Great family birthday meal for my daughter food was very nice

Food not bad for that price, £18 per person plus drinks, you can eat as much as you can

Still waiting at 17:04 pm. I have not received an order. Please fix this Problem ASAP. I called Restaurant it said on its way. But im still waiting. So disappointing. I hope they refund my money and Im hungry waiting my food as Im night shift tonight

My go to place once a week. Been going for years. Good selection of dishes , self service buffet.

very fast service, food hot and delicious.

Bit pricey for where it is, but food was nice enough.

Friendly staff, lovely food. We went late on Saturday night, perfect end to our evening 👌 Many thanks x

I arrived with lots of family in tow. Having a get together as I live in another country. Put out to find that the price per head rises by another £5 after 5 pm. Making it £20 per head. Not a great range to choose from. More for children than adults. Beer was watery. Ice cream was runny. Two young children with us, 4 and 2yrs old, were charged £15 each. Scandalous! I am still trying to remove the staining from my fingers that was caused by the red food colouring that was in the chicken and ribs. Not worth the money.

Agonised over whether to go or not considering the shakey reviews. Decided to go in the end. There were about 10 starters and about 2 mains on offer. All of the ones I tried were tasty and fresh. They may not have been finest cuisine but I’ve had far worse takeaways from other places. My partner is vegetarian and the lady behind the counter was very open to us having a look at their selection before sitting down to commit. Good bits: Food was nice. Not the best but far from the worst. There was a decent selection including some more anglicised options (chips) etc for those who want to indulge. Staff behind the bar were friendly, the place was clean and there as no queue The bad bits: The lady tasked with filling up the buffet trays had the manners you associate with American Black Friday shoppers. The deserts were extremely disappointing in terms of taste and range And fundamentally the price. It’s £21 per head on a Friday evening, glass of coke was £3.30. Clearly some heavy profiteering If you go in with your eyes open about the prices vs range, you won’t leave hungry

Best Chinese in Merthyr.. never disappointed

Variety of food warm very tasty

A pleasant enough dining experience but the place lacks atmosphere. Friendly staff. Buffet self service with a reasonable range of common oriental dishes. One nice aspect is how promptly the staff clear the tables. After each course, by the time you've been to collect your next course the use crockery has been removed. Great service.

Range of different dishes available in buffet style set up which is self serve as part of all you can eat. Able to accommodate as a walk in on a mid-week evening. May need to book at weekend. Range of meat, seafood and vegetable options within the buffet dishes. Great range of puddings.

Great value for money if you like a good variety of Chinese food

Fab buffet lunch we were party of 5 and everyone agreed the food was fab quality

Used to be great place. Now expensive without much choice even charge for water.

Food was piping hot and half hour early. The food was amazing me and my partner were very happy with our order.

Popped in here on the last bank holiday Monday and payed nearly £40 for two of us to eat and a drink each .. not saying that’s braking the bank but the food was awful I now understand why the place was near enough empty when every other restaurant in the area was rammed … if you enjoy food please try another place ..

Spent just under £40. No freebies such as prawn crackers or poppadoms. Pork was very tough. It is a huge shame as I have eaten in and ordered out many times. At least once a month. And now the quality seems to have dropped. Hopefully it will get back to the great standard it normally is. Also no poppadoms

missing prawn crackers, the rest was delicious and tasty

went into the food place and i had to have a adults when im only 12 and it all came to 59 pound with my dads and 2 drinks when we went up for food we thought this doesn’t look very good my dad spat out half of the plate went up to see what else was there and we tried it was dog food way to expensive ❤️

Been here few times over the years and honestly can't fault it. Can just walk in and have food infront of you within minutes. Arrived as the evening service started so they were bringing out everything fresh. They also options for kids such as chips, nuggets, sausages, ice cream etc. Desserts aswell absolutely cannot fault it I definitely ate my monies worth.

Very disappointed as the food was cold and the chips were also over cooked.

loved the fresh veg used perfect ,allways perfect food ***** 5 starr food and service

Went today for the first time it was absolutly lovely there great food, great service staff couldnt do more highly recommend

Worst place to visit. Lost my appetite as soon as I entered the restaurant. The grumpy lady was rude, not even a hello. Food looked like cooked yesterday and tasted horrible. Even fruits looked like they were cut days ago. Never ever coming back again. Such a waste of money.

It simply did not turn up ! We had to contact customer services for a refund and go buy McDonald’s. Never had an issue before.

Mains are OK, no atmosphere, puddings are bad

always great food ,never dissapointed ,best chinese about ,thank you guys

Not recomend . We filing bad after

Amazing food never disappointed with the food or service

Ridiculous....don't waste your money!!! No food

Would eat this 3 times a day if I could, but I'd be dead

Terrible food, really awful. Total waste of money.

Very expensive, no atmosphere, food awful!

food was very burnt and couldn't eat it threw it in the bin

Food arrived late and was lukewarm

Hot tasty food, staff very friendly definitely recommend 👌

We called in today after shopping blonde haired waitress had a face on her as soon as we walked in like if she didn’t want to be there . To be then told we had to pay for food before we had it which we have never done when we have visited before. Food wasn’t the best must be new owners , we have visited numerous times and this has been the worst . To top it off my partner has had sickness and diarrhoea since eating here . Definitely give it a miss .

Lovely food as usual. Thank you.

Eat as much as you like buffet. Good enough quality for what it is but a touch expensive per person.

Excellent value plenty of choice food was piping hot and well stocked up staff very friendly and always cleaning well worth a trip there

Poor service. The lady was quiet rude to us on arrival. Made for an unpleasant experience. Won't be returning.

Was a lovely treat for my birthday. Food was plentiful and freshly prepared. Service is prompt, and the place is very clean. The staff are very helpful. I have to say I don't understand the pricing rationale..when a child over 1.4m is counted as an adult!!?? but i suppose it is what it is. Their rules.. I would definitely return .

It depends on how greedy or hungry you are, but I thought it was a little on the pricey side. Food was OK. The staff were very nice and polite

I've had better chinese food but it wasn't bad. If you ever find your way to Merthyr Tydfil it's not bad.

Food never showed, can't get hold of anyone to chase it. Absolute joke will be claiming back payment and won't bother again.

Hasn’t been delivered rang restraunt but no answer

Accepted the order, waited 2 hours then said it was delivered without delivering it. Still took the money though.

Absolutely stunning nice am fresh thank you

Appalling place Pay before you eat Then food awful Customer service disgusting !!

Disgusting food full of salt , noodles stuck to the pan trays of food empty , the duck was so fine it was like stuffing , when asked for money back was told no .no wonder they make you pay first , will never go there again , the chief was so ignorant really couldn’t eat it

Food was excellent the salt and chilli prawns a must. The delivery was a little late but not too much of a concern.

A lovely, warm welcome venue. Food was out of this world. Family enjoy the food aldo. Will go again

I always come away happy from this restaurant. It may not offer the highest quality ingredients or have a Michelin star but if you are after tasty British Chinese food in plentiful supply in a quiet non hurried environment then this is the place. It's as good as any city takeaway and you don't have to be limited in what you want to eat. Sensible rules like only take what you can eat and tiny (unlimited) portions are completely understandable in our throw away society, just because you have paid for all you can eat doesn't mean you have paid for all you can waste. The staff are always pleasant and prompt to clear away plates without hovering.

Not worth the money at all .... food variety is very limited .. It was better when I went about 5 years ago now at present it's somewhere I would never go back to

Lovely warm food and delivery on time.

Food was lovely, freshly cooked and hot. Was a lunchtime and surprisingly quiet despite being told we would lose our table if we were more than 10 minutes late.

Very poor food complete waste of money very unsatisfied

Great food. Nice staff we travel 20 miles to eat there wonderful food. Always look forward to the drive there because their food is so good 😊

If you are reading this review to see if you want to eat here then DONT !!!! The food here is so bad , that you would probably never eat Oriental cruise again.... I wish there was a way to give negative stars , trust me this place needs one !!! Amazing decor though one star for that probably ....

Lovely hot food Tasted lovely best we have tasted

Beef chow mein missing and when I phoned restaurant was told I was wrong and it was in the bag. It wasn’t there it was missing and I have paid for it

Food was cold and the sesame toast was just greasy bread

Food was lovely and tasty and WARM. Fast delivery.

They decided to not tell me they were closing the buffet within 30 minutes of us paying and sitting down. They didn’t even mention that it would be closing shortly, just turned off the lights and all the staff started taking the food that was left, despite us still eating. We raised this with the staff, who were exceptionally unprofessional, including outright lying about the advertised closing time, and blaming an absent manager when proven wrong. I did eventually speak to the manager (who was supposedly not in the first time I asked, until the phone was handed over), who was just as rude and dismissive, and again lied to me, telling me CCTV showed the staff had asked if we had finished - I would love to see that footage, if it even exists! The food was rubbish too - ‘crispy pork’ instead of crispy duck to save costs, bland, many of the dishes only had leftover portions in the tray, and in the short time I was there, we noticed 3 times they topped up several dishes with water to bulk them out - but not receiving the advertised service then being lied to and hung up on should demonstrate the low calibre of the business - best to take your custom elsewhere.

No complaints the food was good.

We had an elastic band in our chow mein! Gross!

Had a £70.00 order delivered to night and absolutely every dish lacking taste very very bland very dull we order a variety of different dishes from salt & pepper chicken to Singapore noodles and lots more but still everything was just tasteless very strange experience to be fair wouldn't order again not our cup of tea but might be someone else's

The food was delicious, as always, but was almost cold when it arrived.

Really pleased with food, tasty and fresh. Good delivery service.

Food was good not a lot of choice

Food its average. You are paying one time and then you can eat as much you have space inside your stomach. Food taste ok they have chow main noddle, chicken, mushrooms 🍄 with vegetables cakes and many other different variations. Been there about 3 times already and every single time left happy and full too full 🙃. Plenty of parking spaces outside the restaurant. Inside the restaurant its many tables with chairs I believe after certain hours you will struggle to get the chair that is what I've heard but I always choose early hours 1st its cheaper and 2nd always get table without waiting. Staff who work there need to be more friendly as when you are there you can feel that you are unwanted which is not the best but it is what it is. Anyway food it's ok fell you up and that what is all about have a fun.

Sweet and sour chicken Hong Kong style excellent.

not enough sors on me ice cream

Beautiful as always, very tasty delicious food and come piping hot

£15 all you can eat , lovely flavour

I can't share an experience of the food because twice they cancelled a delivery order for 2 people claiming they had driver issues. But, when I placed an order for just shy of £100 they were willing to oblige. So, only order if you feel they will deem you sufficient enough to proceed with. A financially bias service.

AVOID! £20 per head for 1/5 quality food. Go to Nandos, it's across the road. We were charged £1 for "use of glasses" because we drank tap water. They refused to take it off the bill. As for the toilets, you're better off going to Glastonbury.

Delivery shocking. Forgot chips and spring rolls. Chips arrived 30 mins after the initial delivery but still missing spring rolls. Won't bother next time. If your order isn't correct, doesn't matter if the food is good.

It's like your local bad Chinese take away, but instead of having too much of a couple of dishes, you have too much of a few more dishes. Overly sweet, gluttonous sauces. Absolutely no atmosphere. Disgusting toilets, without toilet paper. And somehow more expensive than actually going for a nice meal in a pub. Despite all of this, we were made to feel like we were actually inconveniencing the staff. If you want an oriental dinner, just go to a decent take away or restaurant.

Food and coke is a little pricey, good selection, buffet style, restaurant is always clean, staff are really friendly, would I recommend this place, absolutely I would everything.

Terrible! Delivery was suppose to come 19.20 to 19.40. Food turned up at 20.32. Freezing cold! My kids had fallen to sleep so most of it as gone in the bin. Rung the restaurant around 20.00 that said the driver left ages ago

Food absolutely awful I will never order from here again

Delivered early food piping hot veggies nice and crunchy, food not greasy everything tasty, delivery driver friendly will order again!

Delicious food, a little pricey but it's a buffet so you can eat as much as you want, I would recommend this place.

Could top up the empty trays of food a bit quicker, food is lovely, just mostly when I go there, there's not enough in the trays, so you settle for the other food you don't really want. The price on the meal the soft drink should be a refill. Especially if the drink itself is over 3 pounds for a half pint.

Took 2hours not impressed food average expensive

Where is my food I paid for 15 Penlan street Pentrebach please? I just phoned but no awnser I ordered it at 8 o’clock

travelled there tonite to be met with a sign saying closed staff holidays would of been good if they had put on there site saying so