Based on 4.854 opinions finded in 3 websites
Based on 4.854 opinions finded in 3 websites
Nº 460 in 641 in Rochdale
Opinions
wrong dip put in. delivery driver wasn't the friendliest
Daina . 2025-04-08
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It was amazing there was music playing and it was a really good atmosphere to be in and the food was delicious although the service wasn’t the best but it was alright could be abit better got my food abit late I ordered it at 6:15 and it came at 6:35
molly p123 . 2025-03-28
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Delivery was on time food was cold the gravey was like water I eat KFC quite often and never been disappointed as I was yesterday
Dawn . 2025-03-27
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Food never arrived. Would not let me cancel my order.
Lauren . 2025-03-27
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Food is fine but the past few times I’ve been now the drive through is taking 20 minutes plus each time to get any food. Just tell people before they order ‘fast’ food that there’s a wait so they can carry on with their day if they have to.
David Shutt Media . 2025-03-25
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Order wasn’t complete..no fries n only 4 chicken
Sai . 2025-03-22
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food was poor today. no veg or salad in the wrap, soggy chicken, cold fries. disappointing.
Rev . 2025-03-21
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food was dry n cold waste of money rather order from a didfent one never this one again
April . 2025-03-21
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Slow service, staff look fed up, food greasier than other KFC's
Dawn Williamson . 2025-03-17
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Missing items bottle of tango and a large poppcorn chicken
Lee . 2025-03-16
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When I visited this store the lobby was very clean and the food was super fresh
Rhys Williams . 2025-03-09
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Really delicious tonight-and it was HOT!
Emma . 2025-03-09
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No drink with the meal and was basically cold and was told off the driver to call KFC
Nathan . 2025-03-09
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The food was freezing cold the wings missimg out of the box meal
Stewart . 2025-03-09
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order is wrong, charged more for less items
Jeremy . 2025-03-07
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Food is as you'd expect from KFC, but two sides were missing from our order. Refund for them was denied because we'd given the driver our code. Will check the order on the door step with KFC in future then. Poor.
Michael . 2025-03-02
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missing item, pineapple stick from kids meal, took 2 days and 6 emails to get a partial credit. What I needed was the item delivered to keep the kids happy.
Peter . 2025-03-02
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Items missing from a very simple order!
Julie . 2025-02-28
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The man had good customer service
Noah . 2025-02-28
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Why do you miss items off you have ruined the full me now my daughter can’t have tea
Becky . 2025-02-27
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Food just about edible but was not hot
Glyn Sinkinson . 2025-02-21
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If I could rate it zero I would go through the drive thru to get “fast food” to have a 38 minute wait in the car park. Then get home to the complete wrong order absolutely ridicolous disgusting service
Amelia Anne . 2025-02-19
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Completely wrong order given even though correct receipt was attached and no where near to the cost that I paid. I would like a refund.
Aaron . 2025-02-18
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The chicken was horrible items I ordered didn't get delivered
Lee . 2025-02-15
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Not quite clean and no one tidy up those plate… 😜
Jim K. . 2025-02-14
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My order was so late and no drink came with it..very disappointed
Sai . 2025-02-14
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Didn’t bring my the chips 2 packs
Rihanna . 2025-02-11
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poor service as only recieved half of what was ordered. they get it wrong so often i am starting to question what is going on in that place. absolute joke.
Dibber . 2025-02-08
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Waited nearly an hour and they delivered wrong order very disappointing 😔
John-Joseph . 2025-02-07
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Absolutely inedible £50 and never again waste of money and now I know why I never buy from usually and won’t again.. food not fit for consumption
Androulla . 2025-02-07
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I would score this zero stars if I was able to Waited 20 minutes, which I complained about the staff were young and rude , both heard my complaint and turned back around , everyone was waiting long times Dreadful service, when I did get my food there was no sorry or acknowledgement , no gravy or beans left You could tell the staff did not want to be there Very disappointing when you decide to get a takeaway then it's an awful experience from start to finish
Judith Pearson . 2025-02-07
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One of the fillets very chewy fries soggy limp and cold
James . 2025-02-06
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Food wasn’t great chips where missing from my order but timing was great
Lauren . 2025-02-04
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Dry old chicken, only good thing was the gravy and corn on the cob
Damien . 2025-02-03
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Kept changing delivery time. Food was cold. For the amount of food we received wasn't worth the price we paid.
Philip . 2025-02-02
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Greasy Chicken and batter just fell off. Poor quality.
Daniel . 2025-02-01
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Would give 0 if I could. No customer service, no care at all. If you order a family feast they give you a bucket of legs nothing else. Wouldn’t recommend at all, waste of money.
Charlotte Brooks . 2025-02-01
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Ordered a kfc. A subway meal turns up. Cant get hold of anyone to tell them, theres no contact number. Absolutely appalling service. I want a refund.
Mark . 2025-02-01
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the only problem was that there was a can of pepsi max missing
Keren . 2025-01-25
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Half of our order was missing, including 10 wings, fries, 7up drink, beans and all of the sauces
Anna . 2025-01-19
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Hot food all I asked for came very nice meal
Dale . 2025-01-18
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It is an amazing place to dine and wine.
Olabisi Oluwakemi . 2025-01-15
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ordered dipping bucket got no dips
Frank . 2025-01-11
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Everything came fresh and tasty, no issues
Sam . 2025-01-11
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Food a little cild but tasted great x
Claire . 2025-01-10
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Ordered of just eat well what a waste of money. You pay extra, meant to be be fast food. Waiting over 1 hout 30 and still no delivery yet they just keep stating they are preparing it and the time of delivery just keeps going up. Never order from here ever again. Even rang the store and not one person answered
Kat B . 2025-01-02
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No complaints at all about the service or the venue, it was clean and the staff were very efficient and polite but the food was pretty disappointing. Not heard that KFC has officially lowered the source quality of it's produce but the reviews from my group were all that it was pretty poor quality when we visited, way too much untrimmed fat and overly chewy. Tnf Might have just caught them on a bad day. Won't be going back to find out.
Chris Fraiel . 2025-01-02
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The food was so good and the store is so clean
Ily Paypon . 2024-12-30
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Staff friendly and the food was freshly cooked. Its good
abby reyes . 2024-12-30
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Missing half the box of food and no bottle of tango arrived
Paul . 2024-12-24
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Everything cold not even in the middle had to put everything in oven
MR . 2024-12-23
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I went in to get a 14 pieces share bucket, what a disappointment when I got home to get 12 drumstick and 2 wings, this is totally wrong, pieces should be evenly packed, I urge people to check there order before leaving the place, I would not be going ba k.
Amina Ngugi . 2024-12-22
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The worst KFC I have ever experienced, dry hard drumsticks with virtually no chicken on them. shocking service, will be complaining to KFC directly.
Mark . 2024-12-17
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Must be the worst KFC in England! Said I wouldn't go again but due to convenience tried it - drive through, had to wait 15 mins+, other cars were waiting longer than us. When the food was brought to the car the young guy never said thanks, sorry for the wait or anything, just grunted and walked away. Ordered the gravy megabox x 2, got home and guess what - no gravy!!!! Chips were awful - complete waste of money. Please avoid - needs closing down!
Kenneth Gibson . 2024-12-15
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Great service always on time and hot food never any issues
Dale . 2024-12-14
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Food was on time and warm. Delivery was happy & polite.
CHERYL . 2024-12-14
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Loads of stuff missing from the order, food was freezing cold and the stuff that did turn up was awful. If you’re close enough, use elk mill instead because this one’s awful.
Aaron . 2024-12-13
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Mossing fries from a kids meal and no pineapple stick plus no fries for one of the meals. Happens everytime they need to pay attention to what they are putting in the bags very disappointed specifically a kids meal .
kevin . 2024-12-13
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Everything is fine except there was no gravey with the meal
Anthony . 2024-12-13
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I don’t understand why the reviews are so bad. It turned up quickly and all items were hot. No issues at all and it was great quality.
Anthony . 2024-12-08
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Order arrived 20 hours late! Had to turn the delivery driver away and refused food! Terrible service don't plan on going to KFC or using Just Eat again had to re-order another take away with great exspense. Avoid, no refund or apology.
Collette . 2024-12-08
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I paid for 4 pc boneless fillets and 2 pc of hot wings and 2 extra hot wings and only got 2pc of wings instead of 4 pc hot wings what a rip of will never get it from the middleton again never have this trouble with elk mill or oldham shops
Marie . 2024-12-06
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drinks missing also other items missing. won't be ordering again. what a joke food cold and soggy
Danny . 2024-12-06
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missing gravy that was paid for
Anthony . 2024-11-30
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Absolute shocking so bad! Soggy, cold, and going straight in the bin.
Rachel . 2024-11-29
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food was very cold missing an item
Pauline . 2024-11-25
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Order incomplete, no chips, no gravy. Very disappointed. Also very expensive, not happy at all
Andrew . 2024-11-23
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Everytime I order from the Middleton branch my order arrives wrong or is missing items. This was the last chance for them to redeem themselves amd my order arrived without the drinks!
Lisa . 2024-11-23
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They forgot my chips in the 8 boneless meal how embarrassing is that
Eddie . 2024-11-22
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Ordered £35 worth of food and all I got delivered was 2 drinks. Rang KFC to be told there’s nothing they can do I have to get a refund through just eat.
Kerri . 2024-11-10
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Tasty fried chicken with special offer in App
Cliff L . 2024-11-09
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some of the order was missing and the driver couldn't find my address so the food was going cold
Jayne . 2024-11-08
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Half the order was missing. Last time and the time before that the same thing. They keep getting my orders wrong, items missing,
carmen . 2024-11-07
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The chips were not tasty as usual, they most have opt out of spicing it.
Tiffany . 2024-11-04
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foot was delicious and warm. no items missing
Mark . 2024-10-29
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I waited with my family 40 minutes for my order.
Emma Pa . 2024-10-26
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On 3 different occasions I have placed orders at Middleton KFC, and every time something has been missing from the order. They don't seem to double check orders properly before sending out to customers. Each time I've contacted restaurant regarding missing items they expect for you to pick up (after you've paid delivery charges) Can't complain regarding the food but when it comes to staff, it looks like they have no idea what they're doing.
Deborah . 2024-10-23
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I ask for no lettuce on my wrap and it still came with lettuce so I could not eat it and it went to waste!
Claire . 2024-10-19
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My hot wings had hair on them!!!🤢🤢🤢 next to nothing chicken on them and basically black . Soggy chips and the 3 pieces of lettuce on the burger. Love kfc but it’s just getting worse and worse . Absolutely discusting and disappointed
elly hughes . 2024-10-13
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Worst kfc visited. Get the order wrong constantly and then try to say you’re lying. Tables always dirty and bins overflowing.
The Thompson’s . 2024-10-07
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Delicious, crispy chicken with fast and friendly service. KFC never disappoints!
Coolservice . 2024-10-05
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Good local KFC, we come every week.
Tom L . 2024-09-28
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It's a KFC. What more can you say
marlo . 2024-09-27
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Store looks great after the refurbishment. Team are very friendly
Bob Sidemen . 2024-09-15
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Chicken good but the chips were not so good
Jean . 2024-09-12
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They never get the orders right. Food is good. Communication is poor. Girl taking orders had poor English. Should be back of house. Constructive critism.
Jackie Bolton . 2024-09-03
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Went via the drive through, placed our order, although they got it wrong, my husband went in to ask them to rectify it, they shouted at him and kept saying that we had got what we ordered, what a joke....they eventually did correct the order but only after one of the girls who was being very rude stormed off and got the manager out of the office...total joke, thought they may have stepped up a gear or two with the new shopfitting obviously not, oh one positive atleast the ice cream was working this time lol
nicola blainey-wood . 2024-08-31
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Not bad....could be quicker when use drive through.....
AllTrickshots . 2024-08-29
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Great service and very happy with the food to
Andrew Miller . 2024-08-21
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this is the second time Iv order form here here and the first time my gravy was open and had it all over the place and this time I didn't have any chips
scott . 2024-08-19
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In this branch every time i order always is missing items
Jose . 2024-08-19
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Smallest chicken burger i have ever seen embarrassing. 13 quid for a tower burger i will not be ordering from kfc again shocking
Dan . 2024-08-18
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Incorrect side orders again. I requested beans and mash (two lots) but instead I received just 4 pots of mash! This happens often!
Jason . 2024-08-15
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Great service and it was so quick to be delivered
Thenjiwe . 2024-08-09
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She ordered a two piece meal and a small gravy omg £8.88 for two pieces off sparrow with about 9 fries 🍟 the size of the chicken served was a joke it honestly was the size of a sparrow.gravy was like water £2 pound for that xtra .this is the second time now I've been here and it will deffently be my last what a rip off .at least harpurhey KFC give you good portion .😡
Ann Cooper . 2024-08-07
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as always sent the wrong order. no refund. disgrace
Mat . 2024-08-07
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Every order there’s either something missing or wrong item delivered I even wrote on the notes to double check my order so frustrating as they never answer the phone
tasha . 2024-07-20
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Everytime there's something wrong! £20 boneless bucket through drive through. Had to park in bay n wait.Asks what drink and what dips I want ....didn't get either. Never left a bad review for anywhere but had to. Definitely not going back
Lee Lomas . 2024-07-18
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No pop corn chicken I paid for it n didn't get it x won't order again
Ryan . 2024-07-17
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didn't tast very nice was bit off hot & cold was missing 2 items 😳
Demi . 2024-07-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2514 Opinions
Visited as a family of 4 on a Sunday afternoon. Booked online beforehand and was seated fairly quickly. My partner went to the bar to order when a rather rude waitress came over to my table and told me the table was actually reserved. She pointed at the reserve sign and told me I can't just walk in and sit where I want. I replied I had reserved online and another member of staff seated us at this table. To which she replied 'well these tables are hard to find especially on a sunday'. I'm not entirely sure what she meant but I shrugged it off and carried on. All four of us 2 children and 2 adults ordered the carvery which was okay at best. My 8 year old daughter realised she had forgotten to put broccoli on her plate when she got back to the table. I told her to nip back and get some. She came back with a bright red face and on the verge of tears with no broccoli on her plate. A lovely lady sat near the carvery told me what had happened. The same waitress as mentioned above had told my 8 year old to go and sit back down and she isn't allowed to get any broccoli because it's 'not an all you can eat buffet'. This happened infront of everyone waiting in the carvery que and clearly left my daughter feeling humiliated. Speaking to the waitress in question got us nowhere. She proceeded to tell me she couldn't get any more veg because all the food gets weighed at the end of the day. I told her it's exactly the same amount of food because my daughter would have added it to her plate had she not forgotten. She responded with 'there is nothing I can do'. How utterly ridiculous after spending almost £100. I'm appalled any waitress thinks it's acceptable to speak to any child in that manner. How humiliating for her. Safe to say we will not be returning and certain staff members need lessons on how to respectfully speak to people including children.
53 Opinions
I will never EVER order from here again. Placed an order at 630, the delivery driver came late at 8. Brought the complete wrong order. Tried calling but the number is wrong every where. Had to drive to the takeaway shop where the people acted like they couldn’t speak English. Even acted like they didn’t know how to make the food on the menu even after pointing too it. The man said he’d ‘attempt to make it’ again. Waited another 20 minutes for it to be completely wrong again. No customer service at all and the workers are extremely rude. It is now 930 and I have left with no food and having to drive elsewhere. Acted like they couldn’t speak English but was quick to say to say they won’t refund and will have to go through Uber eats. Absolutely ridiculous!!!