KFC Manchester - Harpurhey in Manchester

Delivery was fine, but order was missing several items! Poor service especially when charged.

got the sandwiches wrong way round, no dip put in again , should employ someone who can read and check orders are right . ordered here 3 times once oder was right . need to improve service

I ordered in the morning and my bbq stacker burger meal was not fresh

delivery guy neded some help but was ok

I was missing a portion of fries, nly 1 portion was delivered.

Beautiful food and great value. The food was not cold which is a bonus🤔

Food was cold items were missing cam had also exploded

Food was cold and wrong thing on the burger

food was very cold and delivery driver took his time to hand over gravy was spilt in box and also cold won't be ordering from kfc harpurhey again

VERY SMALL PORTION OF FRIES WHICH WERE ONLY WARM, NOT WORTH £15 EVEN WITH A 25% DEDUCTION. SMALL HOT WINGS. SMALL CHICKEN WRAP.

I Always order from here food is always great and always still hot only slight problem drinks missing once apart from that its the only kfc i order from

All food was stone cold l had to throw away

The delivery driver was very professional

Always on time an chicken is always perfect 👌🏻

Kentucky meal great after 9 mins in air fryer

Delivery time was constantly changing, worst meal I’ve had. Wrap was cold fries were cold and hot wings Luke warm.

The chicken was over cooked very dry and the coating round it was rock solid and all tasted reheated

arrived early, friendly delivery person,

The time kept moving. They replaced corn with gravy and one lot of chips missing. It's Standard now when i order. We play a game of who will not get what on delivery.

Food stone cold Having spent £27 very disappointing

lukewarm food delivered 30mins after stated time

I did ask for no lettuce and was given lettuce it was on the order notes, this did ruin the burger unfortunately.

Not the best it was just under Luke warm and chips was hard when it arrived the gravy had gone really thick because was quite cold not enjoyable

food was cold driver took to long, keeped changing time

Chicken was undercooked not happy! I had 2 young children needed too eat this!

Food was freezing cold! No gravy & it took ages to come

AMAZING SERVICE EXPECUALLY WORKER CALLED ELLIE, lovely girl ❤️❤️❤️❤️

Amazing service. Kat was very helpful 👍🏻👍🏻😘😘😘😊😁🥰😝

The driver came with a drink only and said this is your order, I showed him the receipt and he doesn't have the food, he thinks he delivered it to the previous delivery point, please refund the full £32.16

chicken was full of oil. its all been thrown away

Would be nice if you added the two mini fillets to my bucket for one!!! Nearly £16 for what I received was a joke

Driver did not deliver my food. And did not ring door bell

Was ok apart from a three quarter full box of popcorn chicken

They gave me the wrong food!! It was really dry and tasted old

Chicken was really nicely cooked.

missing items and haven't acknowledged this

My order too over an hour an half to arrive, when I called the restaurant I was told the order was taken ‘three minutes ago’ when I asked why it was late being delivered the person on the phone said that I shouldn’t question him and he hung up on me.

My mistake. When I came to pay I didn't notice that the delivery address hadn't been entered when I indicated the payment address was different. I have just moved and the change hasn't been registered with the bank yet.

The driver was extremely rude and unprofessional. Despite leaving clear instructions in the delivery notes to press the buzzer and deliver to the front door, he resisted and spoke to me in a very high tone. This behavior was unnecessary and quite unpleasant. I hope this matter can be addressed to ensure better service in the future. Thank you

The sauce on the burgers was sour it tasted nasty (mayo)

I’m 100 percent my driver kept my extra things in my order he still had thing in his bag am fuming that 5.99 given away again

That was a joke, delivery time changed 11 times to equate an hour later than first projected

so i ordered for 2 meals i’ve received one box meal and also missing two drinks really need to sort this out

Don't really come here I go to the fort shopping centre Pvt

I eat in this KFC since it's open. But lately it's been shocking. Place is dirty, wrong orders or missing food in orders when u served by drive thru. Tills aren't working or drive thru system is down. Constantly no rice. I would not blame the staff they do their best. I would blame management. As its their responsibility to run place properly. Get more stuff make sure you have all the food u advertise and if place is dirty give a hand. Or shut it down as hygiene is shocking. Two years later and at this point I'm convinced to start to go MCDONALD'S The self order system via screen is absolutely shocking. Everything is so slow, it took over 25 min to get the food and there was only one order before us. Its faster to go drive and bring it in to eat. Place was obviously under staff, staff rude as obviously under pressure. Management needs step up the game and help or sort out the problem.

I spent £62 and they only sent a quarter of the order ridiculous won't be ordering from there again

i ordered two box meals and got one and also the driver didn’t know where he was going and i kept telling him which way he was to come but he just went opposite way

Food nice and hot and everything there that I ordered 10/10 KFC

how do you have missing items when they are on the receipt? useless.

Lovely but my drink was missing

why can't staff read the orders as some of the order is missing, won't order again from here

I am from Liverpool from Anfield the food is very good very good service better than in Liverpool .the vegetarian meal is simply delicious I ate 6 veggie burgers at once 😀

Called on way home after day out with my Son, we ate at his, it tasted great 👍 👌

Absolutely excellent team working now at the moment with very good management of staff food was lovely nice and warm crispy chips was definitely on the ball today 10/10

Obviously someone there can’t count, was an item short

part of order missing, paid for whole order, chicken wings missing.Very disappointing

Service was ok over intcom did not like receiving three chicken drummers for the price I paid I would have preferred a bit of variety

4 pc chicken was soggy and the gravy was as runny/thin as water.

The driver didn’t even get out of his car to give me my food he just sat in the car and waited for me to go to it to hand it me when he handed it me it was freezing cold

Went to the drive through at 1630 today with my children and the male staff member who served us was extremely rude, he practically threw the food at us. When l requested for Ketchup he threw 3 packs it at me with one falling on the floor. I found his behaviour unacceptable.

Also, we should receive 4 fries but unfortunately we didn't receive any. Disappointing again!

Order a Zinger supercharger tower burger for £9.99. Got 1 piece of chicken..

Delivery driver was great and waited patiently for a response as unfortunately I’m in A&E with a family member in a place I don’t know.

My food has not been delivered, I have not received my food..The driver went to a wrong location and the driver is very rude and he has been busy my call.. Please I need a refund.

I always order from the Harpurhey branch and I've never had any issues with the food. The quality and taste is as expected. My only concern is the cleanliness of the tables. They used to give out hand wipes but last time even the hand sanitiser wasn't filled up. They have drive through and plenty of parking space shared with Asda (max. stay 4hrs if I remember right, please check).

deliver half my order never get a full order always wrong

Food is ok if you’re happy waiting two days for it.

The worst kfc I’ve ever had. Freezing cold, tasteless and delivery time constantly put back

Never again will I go to this KFC ordered a two piece chicken meal and small gravy.the chicken was the size of a sparrow there was more skin than meat the fries 7 fries I got was soggy and disgusting and the gravy was like water.for the price of £9.88.absolute joke.

I put about my sons allergies on the order and i got a call, i was actually very impressed with that 👍

Go to another KFC or actually just don’t go to KFC at all anymore as it’s not what it used to be, especially at this restaurant. My whole family got food poisoning from here and instead of refunding in full like I asked, thought it would be a better option to give me a £15 voucher. Why would I want to eat somewhere that I’m going to get ill at??? Of course when KFC ‘investigated’ the case everything came back clear and there was no evidence of wrongdoing on their side. Multiple people have complained about the cleanliness and hygiene of this restaurant, and evidently, KFC don’t care. When I responded to their offer with this to back up my claim, they fell silent. Spend your money elsewhere.

The delivery estimate was 20-30 mins but it was almost an hour before it even left the restaurant! When I rang they said they had to make the chicken fresh, I mean, KFC, running out of cooked chicken?!

Absolutely filthy No hygiene in place from staff.whole place customer area and kitchen area very dirty Witnessed a staff member clean cutting board with his hand.and another member of staff wiped his hands on his top to clean. Very poor

good was freezing the driver was sat out side kfc chatting away as i phoned up the restraunt to see were my order was

Collected my food for it to look like it's been rebredded and refried old chicken the crisp that turned to dust ate a couple of hot wings and fillets got horrible food poisoning avoid this restaurant 👎🏻

Chicken fillets didnt taste right

I’m missing my popcorn chicken 2 boxes and also missing a burger and fries are just chucked into the bag damaged. Only eligible item is one burger from my order.

Had to wait for my second order

my order was late and now I'm also late for work

I don't know what magic this place does or why it doesn't have 5 stars overall, every time I order it's the most tender chicken and it's always done really fast, 10/10

There was a fat girl in the drive though with so much attitude ,and was very rude. Don't you guys train the staff to treat customers properly.

Food is cold!!!! Also 7up and supercharger mayo dip missing!!! I cant be paying nearly £28 for such nonsense.... either refund or bring proper meals not cold and missing parts of order... i need ur cintact asap

Ordered for 2 bottles of water, only 1 delivered

slow delivery delivered to another person first, no chicken wings in meals

Fantastic as always kfc is the best can’t beat it ❤️👌🏽

order was completely wrong not 1 item I order came

Food arrived freezing, ordered to entrance 1 at north Manchester hospital, driver said he’s parked at entrance 3 and refused to come to entrance 1 until I demanded it to be delivered at the address given, drink attached to food which wouldn’t help with the temperature, also the food had been on its side causing the lid to open on the rice box and everything leak out into the paper bag. Extremely disgusted with the service

Drinks missing from all meals and 1 burger missed

delivered early. nice and hot food and cold drink. no complaints from me.

Always get orders for delivery wrong

food arrived ...all lovely packed but all cold ....sort this out ...when we order food we expect it hot when it comes

A very quiet place to enjoy fresh fries and chicken

left instructions for no sauce on the zinger stacker due to allergies, burger turned up with sauce on it so couldn't be eaten!!!

Love the experience and this specific kfc. Manager Anthony is a top guy. He sorted our wrong order without hesitation. As always top customer service at this place because of the leader.

Bit disappointed that my order was incomplete it was short by x 2 Pieces of chicken which is £4.49 and I'd like a refund for that amount please .

took for too long and when it arrived it was the wrong meal sent. I asked for tenders box less meal but was sent a burger with mayo... I am allegic to mayo and some ingredients contained in white bread. I understood I sent this complaint before but it wasn't submitted... always with just eat orders are 80% incorrect..app deleted i'll use another more reliable courier service In future

Terrible! Driver who has delivered to me before has gone to wrong address - I don’t want cold food so asked Jim to return it back to restaurant - please refund me

Wait ages at the drive through to finally talk with someone no please thankyou..it was just like the person didn't want to be in work ...this has happened a few times here know there mustn't be any staff training or at least limited ..there never seems to be anyone person in charge ..And it isn't value for money

Great services, always luv there crunchy spicy chicken

Been coming to this KFC for a long time and was such a nice experience today, Tanya the young lady who was on the window was so polite and kind thought it deserved a review !!