KFC Lowestoft - Marine Parade in Waveney

Food is always good, never sat in restaurant. Don't understand the new waiting for food to be brought out from drive through even when it's not busy. Seems more work for the servers.

Terrible. Collected food got home and no chips in both box meals. Burger was tough and sloppy. Tried phoning didn't answer. Absolutely terrible . I wouldn't recommend

First time at this one, best I have had in a long time. Food was hot and tasted amazing.

I've had 3 payment come out of my bank how do I get a refund?

not the drivers fault as they got to the restaurant perfectly on time but then had to wait there for around 45 minutes all for my food to get to me cold

Need to allow 45 minutes to get through the drive-through. Some of the order was missing

Food missing from order. Refused to refund

Courier was polite and friendly.

Shocking!!! Ordered fillet burger got 2 pieces of chicken in bap ordered 3.49 Fanta didn’t receive it!! Never again

Food was cold, order incomplete, probably the worst meal I have had from this KFC.

terrible, got told 30 mins for delivery, waited over an hour and a half

Delivery driver was the best one I ever had

Took ages to come and then was cold when it did

Very rude and unprofessional staff,the delay for the order is unacceptable. Please choose a different location

Great delivery man. really polite.

35 minutes wait and still no sign of any food, I even had to que for 5 minutes behind other people waiting for refunds, always slow service here and incredibly miss managed by the franchisee

THE FOOD WAS NOT HOT AND IT WAS NOT THE DRIVER AS HE ONLY COMEA FEW MINS FROM THE LOCAL SHOP AND A LOT OF MONEY FOR IT TO BE NOT HOT AND ALSO YOU NEED VANS OR CARS WITH HEATERS IN OR SHELVES NOT BAGS THANKS.

we ordered our food and it came up on the app that it would b thirty minutes then it keep changing in the end it arrived after 90 mins it was cold and not enjoyable what a waste of money gutted

Missing more than half the order and over an hour late. Food not very warm.

It took nearly 20 minutes to deliver to a house 10 minutes walking distance, by the time the food arrived it was cold, this was a birthday treat for me and it was ruined.

As parking is only allowed for one hour, it makes for a rushed meal. That includes blue badge spaces - a mean and disrespectful time limit as up to 15 minutes can be used just getting out and back into the car for those with limited mobility.

Out of all the kfc places i have visited this place isn't too bad. Really need to brush up on there service and food. Many times there food is cold. But it's an easy place to get too. Car park isn't too badly spaced.

The fastest service I've ever had in a KFC. Cleaner than most too. Excellent service.

Boneless feast taken away this Saturday. Gravy was put upside down by staff. Gravy everywhere, all over kids clothes.. Food all soggy as well as split bag when I got home. Went in to have a quiet word with management today on the Monday as was to angry to phone or come back to the the towns KFC on Saturday. Management not willing to compensate in any way. Awfull customer service. I wish I could put the pictures on here also. Will be emailing them to management higher up!

My background tips didn’t arrive

not got 4 corn on cobs and no drink like i paid for.

To be honest we have tried over and over again to give this KFC the benefit of the doubt! We have had, cold food, poor quality and greasy! Usually they mess the order up and leave items out!!! The resistant and the toilets are disgusting and filthy, I’m used to loads of other takeaways but this specific KFC is horrific??!!??!! It’s by far the slowest drive thru I’ve ever used! Always an issue with something whether it’s the tills, menu items, order speaker etc etc No one ever about to tell you what’s going on? This time the order speaker and microphone weren’t working! When this happens at Mcds etc they come out and take orders at the vehicles?? No they made everyone wait and even took 15mins to serve the guy at the very front of the queue!! There is a KFC towards Great Yarmouth that is amazing to be honest! Polite staff, helpful and quick at their job! Foods always cooked well and never had any mistakes, yet! We hadn’t looked at the reviews but now realise we should have as their scores are the lowest I’ve seen for a fast food restaurant! We gave up on the drive thru and left after 35mins 🤯🤯 Definitely won’t ever go back and would advise anyone to use anywhere else for food except this KFC! Don’t normally leave reviews unless it’s positive but this one needed to be written as the franchisee needs to sort their act out!

Food is cold yet again due multiple deliveries cost over £17 got offered £4:33 🤦🏻🤦🏻🤦🏻

Also there was no chips im the bucket so just chicken so paid for something I didn’t receive

New seasoned fries were vile. Chicken fillet burger. Tasteless and gristle in it. Yuk. Been ages since I’ve used kfc. Won’t be going back. It’s not improved.

order food rang 10 times to amend somthink on my order as it dont give you the option online noone answers at all so now ive got food with stuff on it which i cant eat terrible

really disappointed only 1 gravy instead of 3 and missing our Tango

Just had the best kfc , it ticked all the boxes - fast , hot , tasty bd the service was really friendly. The lady behind the counter was superb

Order was incomplete missing bottle of drink

Food arrived and is stone cold. Not very happy

was hot, and everything came we ordered

Pizza wasn't even cooked properly underneath was really soft and doey

the chicken was small pieces and not what we asked for. plus the chips were cold. so didn't eat them.

House is wrongfully shown on map for delivery drivers. Have brought this up before

The food is freezing and the driver was rude

next time you send aa delivery driver with my food . send ome ?????? send one with fooken manners thank you!!!

Food arrived cold and the delivery driver approached me very rude and his tone of language was very unpolitical. Plus he even forgot to bring me the cans or tango and can of Pepsi. In all, i feel with my order that I’m nowhere near satisfied with my order and I’m requesting a full refund forbb no the inconvenience.

received still piping hot 👍😁 always good when still hot.

Food was worth the money for what I paid for, it was affordable which will keep people coming back to KFC but the delivery time could have used a little bit of work considering the courier was still waiting at the restaurant for over the time of 18:05 to 18:16.

good was just cold so didn't get to enjoy it wate of money

The delivery time kept creeping up, the guy came on a push bike, even though he had it in delivery bag it was cold.

Not only was the food cold, there large popcorn chicken and medium were 3/4 full. The delivery driver kept stopping at random places en route, and their signal kept going. This was a large work lunch order which was delayed and not received during the lunch break. The food was cold and overall not very nice. The sticker on the bag wasn’t stuck properly and all food looked although it had been tampered with

Didn't realise until after giving the pin, our order was missing the bottle of drink. Driver tried to force our electric gate open even after being asked to wait for them to open, risking damaging them.

food was delivered earlier then said which was good the gentleman was very nice and friendly food was lovely and hot and also delicious

Food was ok but missed half of the order

very bad did not deliver on time food when cold not happy with the delivery driver

4 hours to be delivered- unacceptable

Tasted freshly cooked. All hot on delivery. Delivery driver polite and friendly

Our first time here and definitely one of the best KFC we had. My kids loved it and enjoyed it. Big chicken and tasty- very generous Clean place Clean toilet

Fed up with things going missing on my orders.

food was cold :( good deliverer though

All my money back, I’m not happy with the order misfits out

missing a portion of chips but driver was good and efficient

Driver couldn't follow simple delivery instructions. Rather than read, he decided to argue about it

food came earlier then said which was fine with us the gentleman that delivered it was lovely food was hot and delicious 😋

seemed as if food was left in fryer too long was hard and cold

not only very late there was no breast, rib or wings in the bucket. 10 legs and 4 thighs. what a total waste of money when children won't eat the dark meat. a extremely unhappy customer. spoilt out meal and treat.

Food was okay but the gravy was like water 💧

`order was not delivered to me, only replying now as I have to work unsocial hours, even put a tip on it?

Forgot my freebie with my order and the fries. Spending over £30 for you to miss items is ridiculous. Next time read the order it’s ur job!!!

Food piping hot and very enjoyable.

ordered a large beans and coleslaw which where on the order but where missing. made it very expensive

Best KFC I ever visited. Super quick. The food was delicious. (as it should be, which is very rare for KFC) and clean.1

food was lovely and hot great service

I ordered gravy and it didn't come

it's freezing as they went wrong way and bedtime they got here was Luke warm proper joke

Ordered this deal as it's comes with a 1.5l bottle of Pepsi - was charged the full amount and only received a 330ml Can with the delivery - Not cool KFC - Not Cool

Food not been delivered! Not happy

ordered for family of six, but the six portions of fries was missing. tasty as always, just disappointing to be missing that many items

Took over 20 minutes waiting for my order and the order was incorrect. No receipts from the self service and couldn’t get a receipt from the counter. The staff seemed more concerned about getting the deliveries done.

The food took 1.45 mins everything was cold and not nice

Forgot my extra chicken fillet and can of coke… only ordered one meal.

driver was really friendly and polite.

so cold I had to re heat it.very disappointed

Food was generally good but some items missing

Chicken was warm chips were soft and cold. Never again

Got my food and the chips was soggy it wasn’t nice and I threw them away

Drink was just chucked on top of the chicken and made some of the chicken cold

Found numerous long black hairs clung to the chicken. Staff rude at the window. Will not be going back here again. Poor food hygiene

Everything was lukewarm at best, except beans they were hot. Prob due to it being delivered by e bike.

The delivery driver was friendly, cheerful, and polite. The food arrived quickly and was still hot.

Easy ordering, shame you can’t deliver to Blundeston.

chicken wasn't cooked still pink

The food was decent enough but lukewarm. The order had actually been left on the DOOR STEP and no one bothered to knock at the door. We were sitting in the lounge waiting for the delivery and we heard nothing. The Dog would have reacted to a knock

Delivery guys great, professional and prompt but ordered Pepsi max Cherry and given a plain can instead, food cold. Underwhelming order ( but not to do with the delivery guy )

Smallest and worst chicken I've ever seen and the fries were awful,all 10 of them,must be the worst KFC in Britain

Stone cold. 8 piece of Chicken ordered and all legs, no breast meat.

the food was hot and very tasty when finally arrived but our time was changed so it didn't arrive for over an hour and half after being ordered. the driver was very polite and friendly.

I haven’t received my order I want a full refund

Appalling lied to unsure by who but I believe the driver and restaurant lied about time handing to driver then put on phone to inexperienced manger tht can't handle or listen to conflict resolution, just kept interrupting food is disgustingly ineatable

Delivery driver was very rude to me

Food was nice & hot for a change. Courier was nice & polite.

very slow delivery and stone cold when it did arrive

Great Delivery guy, nice and friendly

Loved it and it was here very quick