KFC Livingston - Almondvale South Retail Park in West Lothian

Food was amazing, staff are friendly, place is always clean, the managers know what they are doing and talking about. Best KFC ever

Chips were supposed to be large but smaller than a small and they were freezing plus the burger looks like it was assembled with a shovel. The place was a bit grubby but the staff are good.

Very nice and welcoming staff, very good food

Handsome chap who served me (gregg)

Meal was minute, and appeared to be missing items. All O got was a couple of bits of popcorn chicken, a couple of bits of straggly chicken, and about six or seven chips (which were dreadful). Missing the coke too.

always on time or early, food is delicious , always friendly service

Most of the order was fine but the burger bun for the fillet tower burger was absolutely solid to the point I had to take the chicken and hash brown off to eat it

fillet burger was missing the chicken

i really enjoyed my meal. Except the chips were a bit soft.

Delivery time kept getting pushed back and it arrived an hour after it was meant to, cold. No warmth left in any of it, at all.

10x better than a year ago, on time, food hot, and correct item's

The food arrived missing a Banquet Box , what did arrive was cold . The juice was warmer than the food .

Chicken was crisp and tender, mash was yum, beans watery, chips hot for a change, in fact it was all very good, first time in a long time

Says its been delivered but it hasnt

Again, missing a lot of items from the order, it kinda makes us think why order through JustEat or any other App if continuously we complain but nothing changes, and KFC is getting to the lowest level ive seen so far. very Poor.

An hour and a half late and freezing cold

Order went to wrong house, other person had my phone number and we now have no dinner and i cant contact anyone. I would like someone to contact me regarding this order please

Was a little cold but still good

Didn’t include two extra menu items

Yet again, KFC don’t read the notes. There are no options to make items plain, so you would think the would pay extra attention to the note section..

It was my first time of trying kfc in Scotland and be honest it was amazing food I ever had in my life definitely gonna back soon 😋

Speedy service, food standard excellent. Keep it up

I live coming to this perticular KFC again and again , just bcze of the food and. Ambiance

Was hot and everything was there

Lovely food its finger licking good definitely gonna back

Perfect store with good service

Driver rude and frankly should get trained for his customer service

Great service from Amairgin she was very polite and friendly

Food was great, service was really good, I loved the atmosphere, and the employees were nice. Gregg especially was very helpful. I will definitely be visiting the restaurant again.

I didnt even get my order. Delivery driver said they delivered on the app but no one came to my house - they are probably away home eating it! Just Eat are basically not contactable and KFC can't do anything to fix it! 1 hr wait, £40 gone and hungry!

chicken was cold and a piece of paper fried into the batter on one of the pieces

Surprisingly good. Clean efficient and the fries/chips were excellent. The whole family enjoyed their meal, Hamilton branch could learn something from here.

the delivery person was wonderful! she did an excellent job! food was hot and in perfect condition!

paervdelivery is a total failure.

delivery guy was nice as always

Great service, from drive through staff, quick and professional. Had a great munch as well.

Great time eating in this store. Manager was very helpful when using the kiosks

Food hot and fresh. Managers customer service is amazing. Friendly and welcoming.

The food that was delivered is extremely cold and is having to be heated up. I was originally told that I would have had my order at 2:11 however it was delivered at 2:30. Extremely disappointed

Wish I could attach photos coz this is horrendous. Ordered the buffalo “tower” burger but what I got was more like a mini fillet bungalow burger. Thrown together by blind staff. Smallest peice of chicken they had and 2 slithers of lettuce on a stale bun. Never had a problem before but this was shocking.

Thank you, sorry about ordering so late

This kfc definitely improved a lot Now top floor is clean all tables wiped The manager is definitely looking after place and trying to keep customers happy I drive arround places and this kfc today was looking good

Food was good but I didn't get my drink !

Delivery driver was very polite

Didn't arrive at all, says on the app it was delivered but it certainly wasn't to this address......

It's OK but has room for some improvement now mostly card payments useing computer screens ordering not sure that's a improvement!

Chips where cold chicken didn’t looked cooked

Food was cold, staff not helpful, very disappointed 😞

Great food just a shame no condiments

it was not delivered but driver says it was ?? most annoyed the house numbers is 24 manitoba avenue ??

My order was not delivered. Driver faffed about without even bothering to look at a simple map. There has been no knocks on my door. It has not been delivered at all.

This is my first visit of kfc in scotland , food is soo tasty and especially there service you guys are amazing , need to special thanks to mashook who served me i need to special thanks him Thank you Livingston for your amazing food

Always spot on here Gregg my bestie always makes sure I get best service

food was absolutely freezing not edible driver apologised for the lateness said his car was smoking yet on the map it said he was parked in aldi car park for 20 minutes

Gregg is top manager always gives me his best service as I’m regularly at this store Keep up the great work

fastest delivery yet, thank you Mr delivery driver

Guys are amazing especially gregg who served me He is very professional Thanks guys for your amazing and tasty food I love to visit your store again

Delicious but expensive now gravy isn't part of most meals.

Food was lovely, staff are always very friendly

Very nice and polite delivery driver and arrived before scheduled time which is very good

of course yet again cold chips and things missing

Unhappy with the food chicken was very rubbery/ chewy couldn’t eat it. Also was given wrong sauce and wrong side … you’d think with all the bad reviews on here yous would up ur game

Chicken zinger burger and fries tasted as should be. Nice place and staff.

Chips where cold and undercooked

The food was amazing and on time

Bit too expensive, food not very hot..

Not busy, needed a clean up food okay

Our food bag was opened when delivered and missing corn & the cob 2 fries and one chicken out our box meal plus no fruit shoot I don’t know if the driver had taken it or if it was just forgotten but our back was opened when delivered

Food was cold, and the beans that came had no beans in it, was just bean sauce, and the chicken on the burger was very small and thin, normally have this from kfc and last couple of times have been very poor, aw and also Pepsi was warm

Cold dried out offerings, I will only use in an emergency.....or drunk!

This is an absolute disgrace. That’s twice now I’ve ordered from kfc and it’s been delivered to the wrong address. I want a refund honestly this is the worst service ever. Employ drivers who know how to find houses

The delivery guy was nice, I like how they wrote “you’re very welcome!! :)” on the receipt, that was nice! :)

Pink chicken says it all mostly and refused to refund

Food took over an hour to arrive and the food was squashed in the bag!

This garbage branch of KFC never take part in the special offers advertised nationally.

It was absolutely fantastic, Gregg the manager was helpful, a bit of variety on the menu and he explained it to me. Food itself was fresh and tasty, the place itself looked clean. Staff were respectful and polite

If you order food in the drive thru, be sure that when you get home you will see that you didn't get what you ordered and you will be disappointed. I ordered several times and 99% of the time I got the wrong order.

Drive in staff friendly and efficient. Food greasy and chips cold and not great. No veg in wrap.

the food was freezing and the fries were stone cold

Fries were cold and soggy, zinger burger dry and cold. Instead of 1 pcs of chicken I got 1 hot wing.

we were a coleslaw down, chips were freezing cold and soggy the popcorn chicken in my partners meal didn’t even look cooked! - for £32 I think it was a complete rip off and the food wasn’t even good only ate half my meal and binned the rest! definitely won’t be ordering from kfc livingston again!!

just the chicken and the party box was freezing

Really enjoyed my chicken meal flying visit was in area I will defo be back

great food, great service, too much kfc people ( you know you know)

Wrong order, got signature chicken instead of hot wings

The driver brought the wrong order so was refused as it was for someone else. He said he would fix it waited half an hr then called restaurant to be told he hadn’t returned. No food and over £30 down. The complaint department is difficult to find and asking for photographic evidence of no food. I have not used this service for a long time due to previous issues and again it has proven unreliable. Luckily I have transport and money to go somewhere else for food or would be sitting with no food or money. Waiting 24hr for a response is unacceptable A better system is needed in this situation!!!!

Stone cold - chips are freezing along with the chicken and wrap

found a few chicken popcorn balls in with my chips which made me question any cross contamination with the food but other than that was all good. delivery was great!

Bag was poorly packed and soggy when it got here. When the driver took it out of their insulated carrier it fell apart.

food delayed about 30min, each time i refresh page was just getting later and later to be delivered, food came in cold had to re heat it in oven

very good , 5 minutes in ninja to heat up and perfect

Absolutely amazing fresh food and amazing service

The food, we received tiny portions, generally there was very little chicken, a lot of breading, the tables and the floor were very dirty. I felt like a pig in a pigsty there. I do not recommend!!!

The place is so filthy. Had to wash out table before use. Self service machines don't recognize touch input and don't give receipts.

Amazing experience at kfc Livingston. Food was fresh and team was very helpful I will be back

Everything was nice, food delicious, servis fast and atmosphere is amazing.

Missing items and the manager was not very helpful, I was offered to either go pick up the missing items (whats the point in a delivery then?) or request a refud through just eat.

food was really cold not worth the money 😒

Ordered at 11:50 and it arrived at 2pm. Delivery Time kept on shifting from 12:25, to 13:25 to 14:00. Food arrived stone cold too. Terrible service and food for what should have been a payday treat.

Took just under two hours to arrive from the order being confirmed. It was also cold when it arrived.