KFC Leeds - Skelton Lake Services in Leeds

Typical services fast food place. Service a little slow.

Really bad food, too dry, brown colour, really disgusting presentation and quality .

Food was nice but took an age to prepare.

Nice than many motorway services. Good choice of food outlets and airy seating inside, also outside space.

Lovely, clean services. Has a nandos, chopstix, Greggs, mcdonalds and marks and Spencer. Has a lovely seating area on the top floor for people to watch the birds. Has a children's play park too.

gave us the completely wrong order

Delivery driver replaced our drinks as we dropped them when passing them over! Was really appreciated. Thank you!

honestly the worst kfc iv had in my life, ordered a party bucket, didn't get mini fillets, no hot wings, no extra large gravy. chicken was dryer than gandhi's flipflop!! mega poor management skills the chicken should not be that dry honestly you guys have the hardest job in the world.

Horrible all chicken legs cold boneless chicken burnt and no hot wings

KFC keep getting my order wrong. I’ve specifically asked for no sauce, mayo or cheese on my burger and still keep getting it. I’ve tried calling the restaurant and can’t get through. Please read the instructions KFC.

Food delivered, delivery driver calls to ask you to come out to the gate ? When they make you select how you want to receive your food you still get called and asked to meet them at the gate? Then a whole meal is missing and the driver was still there he advised it’s not he’s fault that that’s all they gave him so I asked him to take the rest back and I want a refund and he said he couldn’t that I had to contact them.

Good modern motorway service station.

The chicken in my sandwich was overcooked and very brown

Lots of parking. A few mins off the M1. Clean tidy & lots of choices for food.

ordered a trilogy and the mini fillet and the chicken burger were very chewy , went in the bin

Have to say it was a weird experience not being served at all. The server at the front seemed transfixed on the fries. Tried to get his attention but it was obviously thrilling watching those fries. Don't know how you review something that you never got!

Incredibly dry chicken. Awful quality.

Ordered a milky bar crushem and it tasted like pure cheese so I took it back and when I did , one of the staff members Isa was incredibly rude laughing about it and saying to his colleagues that I am trying to say he put cheese in my drink and he was stirring words which I never said . He then said that I'll have to wait for a manager because he is out and he laughed about that once again . Overall , customer service from this staff member is non existent and to be honest the drink probably tasted crap cause of him & his attitude.

I was missing a burger got beans! I don’t ask for! And the 2.49 for wings was disappointing wouldn’t order from them again

Rotten….bad smell and taste from the chicken. Either dirty oil or out of date chicken used. Won’t be using again

Heroes in this weather thanks 😊

The delivery got continuously delayed by 10 mins every time we checked. Poor service and it meant our food was cold

Probably the best services on the motorway network

For a relatively new service station the facility looked dirty

my order was completely wrong. Didn't receive hardly any of my items. KFC even rang to tell the order was wrong

I didn't receive my order spoke to the driver telling him the wrong adress was in and still delivered it to the wrong out the ding

Nice services, plenty of choices to eat

Excellent first time at these services very good.

Missing a burger from my meal, reported it that day via the app and I’ve not heard anything about my refund

Nice clean services would recommend

Clean tidy plenty of choice staff were friendly.

No fries on gravy delivered with any of the meals terrible

8 piece boneless with 2 x gravy and extra mash feast came short of chicken all cold no mash and no gravy and only 3 lots of chips

Wasn’t even the right food this is why I do not order from just eat! I’ve been at work all day a full time working mum who is a wife that has to deal with that also and all I wanted to do was finally sit down and eat well no that won’t be happeninnow

Nice meal, tastes much better than your high street branch

Terribly slow and poor service. Waited 20 minutes and still walked away with no food. Ended up with a refund after a fight with staff over it who simply couldn't be bothered.

As always here, you order, wait. Wait. Wait some more. Watch others who arrive after you, get their food and then wait some more. Then you approach the desk, ask what the delay is, they then take your order all over again & get it ready. Not the first time it's happened either.

I paid for 4 sauces but only received 2. also ordered large popcorn and received a small box instead.

Ordered 3 boneless banquets & 2 hot wings, when the food arrived the hot wings were missing and all the other food was cold. I'm fairly local so I drove up to Skelton lake KFC and explained the situation. They said they were happy to give me what's missing but the cold food is not their issue. I responded it's not my issue either, £35 is a lot of money for cold food. Eventually the manager came I explained the situation and he said we'll do your order again great... got home with my order for things still to be missing. As I waited I was surprised how rude the staff were to waiting customers, basically throwing their food bags at them no service with a smile. I won't use this KFC again

Nice plants and table set up. Lots of different choices of foods from popular places like M and S, Mcdonalds, Starbucks. Lovely clean toilets.

Good selection of food places in these Services...

One terrible member of staff, with zero customer service and a bit of an attitude. Wouldn't go back here if they have food away for free

The Chinese food was excellent 😋 box with noodles and 3 toppings: Chinese curry, Teriyaki beef and caramelised chicken

Took nearly 20 minutes to wait for a happy meal. Food was cold when I got it. Was tossed on.the counter by the server without saying anything to me. Worst McDonald's I've been to

One of the best service stations we have visited.

Our order was over an hour late and was flat cold messaged the driver and he said athe customer before sent him to another address not impressed at all

Very very slow service. Customer and delivery drivers all waiting for over 25/30 minutes for smaller orders. Understandable if it was busy. However there was only 2 delivery drivers and 1 customer waiting. Whole building was rather quiet

everything that i ordered was wrong

Very busy but I expected that. The staff are fast and efficient while maintaining friendliness, also polite. A small wait for food but they whizz through the orders pretty fast Food was spot on, hot, fresh and tasted good, not overly cooked or greasy which is just what you need when travelling, portions were good and not to big a price difference from a large cal KFC. I would definitely use again when passing.

Lovely clean and airy services. Not too busy either.

Closed Pay for parking hgv driver and they shut early !! Pissed right off

Absolutely terrible service the tills close at 6.30pm apparently and only food can be ordered on machines with no cash payment available

Very good place to break up my journey

Staff were friendly, and the service was good considering how busy it was it the time.

Was ok, burger bun was stale and rock solid :(

Food was cold and missing items, which just eat refused to compensate for.

It's a service station where everything is marked up. But it does what it should

The viewing platform offers something a lot of other service stations don't

Very nice clean well laid out service area, with places to walk dog's £75 penalties for wrongful parking in Blue badge areas. Plenty of different food outlets to suit any taste.

A good service station to stop at still looks new and is relatively clean.

Clean and modern, all of the standard food outlets

Lots of different eateries, KFC zpizz Express ,& Greggs too. Some eateries you can dine in.

Stopped to take a break going and coming back from holiday lots of different places inside to get something to eat and drink

Another favourite service station. Relatively new service station. KFC was very tasty had spicy chicken burger with fries, always a favourite of mine. Friendly staff.

Great service station, as far as service stations go. Decent selection of food outlets to suit all palates.

This is one of our favourite service stations. Now complete with a McDonald's, not many of those around! We love the play park out the back and has a really nice feel. Also has other children's toys. Real one for families

A beautiful truck stop with all the facilities

Very nice, clean, except male toilets were bit dodgy (was on weekend though) organised and there is a multi-faith prayer room

Lovely new service station. Well laid out and lots of choices. Good place to stop.

Excellent cappuccino then food shop in m and s. I needed a break from the gridlock on M1

very rude staff and you have to be careful if you have everything you ordered in the package

was supposed to get free prawn crackers these never arrived xxx

Great place for stop off and toilets plenty of shops and food buys and coffee brilliant

Ok so it’s a services so not exactly glamorous but we love this little place. Lots of seating, clean loos and pretty relaxed. Good food choices. ‘Chopstix’ Chinese is really recommended - much better than the usual fast food and a full meal in itself

Delivery was fine. Previous order no chips and this one Wrong drink and no gravy received

Bit of a wait, tght food wouldn't be ready in time for my bus leaving..my ice cream was left on the bench ages while waiting for the rest of my order...so melted by time it came..

1st time called here lovely service station if there is such a thing ! Worth a calling in

Brilliant service station. The standard of what all service stations should look too.

Reasonable truck parking but only 2 showers for more than 50 truck parking spaces. Very expensive park

It took ages to get our food as they had ran out of chicken. Although they were not to blame..... 2nd Saturday of the month there is a massive car meeting in the overflow car park with 100s of cars attending. All the food was perfect. Thank You

Had a really good experience, Freya was really helpful and recommended me the zinger burger meal!! Safe to say the food and the service was amazing . Thank you

Fantastic service and food was hot

I had a really good experience today and great customer service by Freya, she gave me good recommendations for my elderly grandmother and she was very polite and welcoming. Good to see good customer service at fast food places

I have just experienced the worst customer service imaginable by your assistant Freya. The gates were closed and we just asked when they were opening, she rolled her eyes at us and opened the gates, The order screens were all out of order so had to order at the counter with her, Very unfriendly, to the point of being very rude, obviously didn’t want to be at work today, no smile and literally threw our order at us with a … there you are. Absolutely horrendous, worst service ever!!!!!

Well earned break after 2hr drive, usual tasty KFC meal, access to bridge across motorway was closed so no access to Burger King.

A regular stop off for my journey across the North. Always clean and easy parking.

That wasnt what i order for i order for a bucket of chicken and i got something else

Pretty good motorway service area.

Service n quality excellent in n out in no time

As service stations go this one is pretty swanky!!

Our favourite services and improving every visit. Always spotless and a good range of eateries

Called in at around 9:30 pm (Election night) several places closed (early!) Server at Greggs very cheerful and obligingly. Cheap and cheerful cafine hit, limited selection warm offerings.

2nd visit around midday. Lunch snack courtesy Leon. Quick service, tastey salad, good value ( for motorway break) Surrounded by meadow grasses ( and roofed with same) and so butterflies in evidence. Good children's play area. Petrol on sale very reasonably priced too.

Ordered a boneless banquet and only got chips, gravy and 3 chicken strips. Other meal came with a Pepsi which had almost no syrup and was mostly soda water. Worst KFC I’ve ever been to. I was the only customer at the time. No excuse.

How can you bring food with only half the order. This is ridiculous.

A short break on the journey home from Helmsley

Great resting spot, no motorway noise, nice surroundings and plenty of space inside and outside to spend your break. The place is clean and looks well maintained and also friendly and approachable staff.

ordered a meal. missing chips and gravy. always seems to something wrong whenever ordering from here

Didnt send any of the food i actually ordered

Good options for food unfortunately though the only coffee shop was Starbucks which I detest.