Based on 3.228 opinions finded in 3 websites
Based on 3.228 opinions finded in 3 websites
Nº 1920 in 3097 in Leeds
Opinions
love the tower burgers from here very filling and enjoyable love the rice too.
Tracey . 2024-12-07
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Cold uneatable food!!!! Extremely disappointed!!!!!!
Kelly . 2024-12-06
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my sandwich and chips were cold
tracey . 2024-12-05
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My delivery never showed up my kids had no tea I want a refund they gave my food to somebody else I fort a pin is supposed to stop this happening
Ryan . 2024-12-03
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Wrong order, I got a burger I don’t even eat , got chicken popcorn I don’t like , I didn’t have my water , I was given 2 cans of Pepsi and I told the driver as he dropped it off he said maybe the Pepsi came with my order , I later went in and realized it a wrong order and it’s messed my evening up now , I’d love a full refund for this , I have taken pictures the order
Toby . 2024-12-02
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I was watching the delivery driver on the app and it looked like he stopped at the shops on the way..I could see the icon not move for close to 10 mins. Not great service
John . 2024-11-26
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driver gave us wrong order and with a four digit code so had to travel to kfc by car and get sorted out the shop
Lisa . 2024-11-14
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been on holiday had our meals cooked for us 😔 but came home and had a KFC and totally enjoyed it, awesome. 😁
Marcia . 2024-11-04
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Forgot the cans of pop but food was hot and lovely
Deena . 2024-11-04
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The delivery driver was extremely rude to me and was refusing to bring me my order
Grace . 2024-11-03
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All ok apart from food near cold when arrived.
Emma . 2024-11-02
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original delivery time time given then changed to muchlater. food Not prepared until almost an hour after I ordered. food arrived CLAP COLD!!
Donna . 2024-11-01
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There was far too much tomato sauce on the burger spilling out everywhere hot wings freezing cold chips was too
Dylan . 2024-10-29
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I left a note for no ketchup and they did it for me. Very happy.
Claire . 2024-10-20
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Drive through isn't great as they prefer to serve dine in 1st.
Michelle Hall . 2024-10-18
MORE AT Google
I accidentally put the wrong address in the order. Delivery driver called, I gave him the right address. Never turned up, tagged as delivered. No option to cancel the order. Phone no. was permanently engaged. I have no food and down 13.52.
Simon . 2024-10-17
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They missed the large gravy the chips or horrible with out gravy so they had to go in bin 😤
gary . 2024-10-11
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Received the complete wrong order then was given no options on how to resolve it
Jess . 2024-10-09
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the food was lukewarm dried out & nasty I cudnt eat any of it , the delivery was fast but that chicken was not fresh , it was so dry & grisly seemed like it was left over from yesterday . I won't order again from Crossgates KFC
Julie . 2024-10-06
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Food cold, felt like been bagged up for ages. When ordered said 7:20 for delivery, came at 7:40
Abby . 2024-09-25
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Never even turned up what a joke
catherine . 2024-09-22
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Driver set off from cross gates branch went the other way to Seacroft branch then back to cross gates branch then five minutes later set off to my address was freezing cold and half the order missing everything went in the bin
Darren . 2024-09-18
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got gravy instead colesaw....lol
Lukasz . 2024-09-14
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Dont go here unless you want salmonella and be hospitalised with several infections
Naomi-Leigh Armitage . 2024-09-12
MORE AT Google
Poor quality fries. Lucky it was the smallest portion, but expensive. Can not recommend cross gates branch.
terence . 2024-09-08
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Order was correct. Arrived on time. It’s kfc. Say no more. Only issue. No napkins or salt. Shouldn’t have to ask. These should always supplied.
Soney . 2024-09-04
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Put the order in and was given a time that was fine but when I got my order there was two items missing from it. So when I tried to contact the store it didn’t answer and when I tried online it was not helpful so will not be using this service again.
Mary . 2024-09-03
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I had a request and saw to it, I have ordered from them them many times, quality of food wasn’t good, but this time they got it right, would most definitely use crossgates kfc again
Naomi . 2024-08-20
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I got two burgers I live a two minute walk from the shop and there was not one element of heat in the burgers whatsoever
Samuel . 2024-08-20
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The driver asked for a PIN code but I didn’t get provided with a PIN code as part of the order?
Stewart . 2024-08-18
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Wrong meal delivered. Unable to call the restaurant to ask them to either deliver me the correct food or refund me! Spicy chicken fillets sent instead of original colonels meal (not spicy & on the bone)! Unable to eat. Having to order from elsewhere. This could have been resolved if the restaurant would answer the phone! Really poor customer service. It’s not cheap either!!!
Kellie . 2024-08-17
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The branch is a small shop front with what you would expect from this size store. Staff were friendly and helpful. Menu changes with the main stream branch's as you would expect. All in all it's a KFC and you know what your getting.
Haven West . 2024-08-15
MORE AT Google
food was stone cold on arrival and kfc refused to replace any of it
luke . 2024-08-12
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One meal was only sent as a drink 2 meals were missing fries
Stacey . 2024-08-10
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Delivery never arrived. Rip off.
Nick . 2024-08-03
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My food didn’t turn up said was delivered so the delivery guy give my food to someone else
Aimee . 2024-07-21
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the food is alright, but it's so expensive & for what you pay, you would expect a little bit better quality of food. the chips are soft & soggy, the original recipe chicken is greasy & lots of bones, gravy is really nice. No idea why you don't do bigger bottles of water.
Steven . 2024-07-20
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Chicken overcooked chips stone cold very disappointing
Suzanne . 2024-07-13
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Awful KFC. Rude staff and awful food
Jack Bennett . 2024-07-10
MORE AT Google
very nice and salad lasted till 24hrs later unlike most take aways
SEAN . 2024-07-08
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absolutely good service and food
Anotidaishe . 2024-07-06
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Apart from the delicious gravy it’s always disappointing
Amanda . 2024-06-28
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food was lovely and service was good.
Julie . 2024-06-26
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Hot delicious food delivered quickly
Lyndsey . 2024-06-26
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food was hot and fresh 😋 thanks guys!
Carol . 2024-06-25
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chicken was overcooked and tough and the taste of cooking oil was disgusting, could not eat the meal.
David . 2024-06-25
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The food was really tasty. Burgers hot and really yummy. The one thing that let it down a bit was the chips were cold. But we're still going to order from them again!
Karen . 2024-06-19
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food delivered on time absolutely stone cold awful
Alex . 2024-06-11
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food was freezing cold, one of my zinger burgers had no chicken in just crsipy batter!
Ryan . 2024-06-10
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order was missing items ,(chips) when I called them they said there was nothing they could do
emma . 2024-06-09
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Delicious hot food that arrived quickly. And whatever was on the chips was gorgeous 😋
Lyndsey . 2024-06-08
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Good delivery service. Disappointed getting x4 legs in a x6 box otherwise, spot on
Kev . 2024-06-07
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The food would have been perfect had the chicken not been so cold. I saw the route the driver took and he did not come straight here. he was driving in the wrong direction on York Road so he clearly went somewhere else first. Cold chicken is not pleasing at all. Put the customer first and collect whatever else you want to after you have delivered my food please.
Donna . 2024-06-05
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Terrible....forgot to put all 4 of the fries in.
miss . 2024-06-05
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Deliveries are still struggling to find my house. Not their fault anyway but impacts time. But they are excellently polite about it.
Obi . 2024-05-30
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4 piece original meal was made up of all brown meat including 3 drumsticks!
L . 2024-05-30
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love it when it was still hot so did the dog
Karen . 2024-05-30
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Gravy spilt in the bag, the mini fillet was requested with no Mayo but came with mayo even though I'm allergic to it!! Also the delivery driver was rushing to take the bag out because of the rain and ripped it so the food was cold! shocking!
Katie . 2024-05-25
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Most of my order hasn’t turned up
Paul . 2024-05-25
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Ordered a number of items, including 'Colonel's Meal 3pc'. when arrived only had 2pc. There appears to be no information on the just eat website on how to contact either the KFC takeaway (or anyone else) about this ommission. Food was also only luke warm when delivered
Ken . 2024-05-05
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the driver only brought drinks after waiting for 35 mins, we rang kfc and they took an additional 30 minutes to bring the food to which it was cold :(
Olivia . 2024-04-28
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Yummy hot food. Tasted great thanks
lyndsey . 2024-04-26
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Our last 2 order have had food missing. called branch and didn't get any joy and wouldn't send out the missing chicken
Tracey . 2024-04-25
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I asked for no salad or mayo and it came on both so not happy as my kids won't eat it and had to cook something for them as it's getting late and a school night when am not well that's why I put an order in to make it a little easier on me with me also be a single parent
Serena . 2024-04-25
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every thing was cold , and the zinger burger was thrown together the has brown was all squashed to the burger bun and both sauces were all over the outside of the bun which was all soggy and un eatable, absolutely disgusting, will never order again from KFC
Sally . 2024-04-20
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dint get the food but its saying it was delivered
Nikola . 2024-04-20
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food was flat cold and we only live 5 minutes away
01132484564 . 2024-04-19
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My order was delivered cold. I had 2 drumsticks and 1 thigh in my meal. Very disappointed
Jayne . 2024-04-15
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Very bad experience on this KFC Crossgates. I ordered online via KFC App and put instructions to Only 1 Leg Pls. When it was delivered by Ubet Eats, it’s ALL LEGS! This seems ridiculous they only cooked legs on that branch. Beware ordering online.
Nurse Pao . 2024-04-12
MORE AT Google
My food was cold and the portion sizes of the chips was ridiculous not even full pouches, the burgers had way too much sauce on and just wasn’t nice
casey-Leigh . 2024-04-11
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Found a piece of plastic in one of the chicken thighs. Complained to KFC but have not had a response as yet
Peter . 2024-04-01
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perfect service, delivery and food
Jane . 2024-03-29
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Didn't receive my drinks order. But came in good time.
Gavin . 2024-03-25
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Food cold driver too lazy to get out of car
Steven . 2024-03-23
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Cold and kept changing delivery time said upto 30mins when I placed order came took an hour won’t be ordering again
Rhyse . 2024-03-18
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absolutely disgusting delivery services delivery driver at restaurant for 45 mins food was so cold wont be using again
Jacqueline . 2024-03-15
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order kept getting cancelled had to order multiple times
Alicia . 2024-03-15
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Delivery driver wouldn’t get out of the car to actually deliver to our door.
Sarah . 2024-03-10
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food was stone cold with no heat at all. just eat are just as bad as because it was early refused to issue a refund. this doesnt mean anything as i live 5 min car drive meaning food was sent out cold.
luke . 2024-03-08
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Food was cold like it had been sat in warmer all day
louise . 2024-03-08
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Food was cold and missing a corn on the cob always had excellent service previously has maybe made me re think about ordering again
Gail . 2024-03-08
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Great meal and super quick delivery
Mark . 2024-03-06
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The food was cold and had to reheat it all. Delivery man did apologise for it being late. Still not good enough!
Tom . 2024-03-02
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delivery driver was rude . all the items was cold and some of the fries was not cooked very disappointing
Maureen . 2024-03-01
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Missing two pieces of chicken ordered.
Danielle . 2024-03-01
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sadly forgot to leave a tip, so sorry. food was fine but driver did great 👍
Robert . 2024-02-29
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Didn’t get my order wanting my money back in my account
Jade . 2024-02-28
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driver didn't even knock on the door and decided to just leave with my food. had to chase after him in his car. not happy
Carla . 2024-02-28
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Driver had 2 deliveries food was cold
Becky . 2024-02-23
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No food arrived and no call either!!!!
Aaron . 2024-02-21
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I had ordered 2 pieces of chicken, very disappointed when it was delivered as they had put a wing in as one of those pieces! a wing can hardly be classed as a piece of chicken!
Julie . 2024-02-13
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Order marked as delivered even though nothing arrived. Absolutely useless and lying drivers marking orders as delivered when they aren’t
Nov . 2024-02-13
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I don’t know why but every order I’ve had for the past 3 orders there has been something missing. We are now 2 items missing. What is wrong with these people, can’t they read!!!!
Mandy . 2024-02-12
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delivery driver was a nice guy c:
jenny . 2024-02-11
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Chicken cold n dry gravy cold chips cold n warm hot wing disappointed never again £30 down drain
Kirsty . 2024-02-11
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put an order in today and was not happy with the food I got
Alex . 2024-02-11
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I asked for 1 chicken drumstick with my 4pc meal and I got 3 Drumstick's instead
Damian . 2024-02-09
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Food was about 1.5 hours late. Came cold and soggy.
Francesca . 2024-02-09
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Such a nice driver, always polite
Zoey . 2024-02-09
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Always seem to get the tiniest portions from this KFC. If it was a one off fair enough but happens every time. Best going to the drive through KFC down the road near Maccies
Subay Bhambra . 2024-02-06
MORE AT Google
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581 Opinions
I would give a zero if I could came in with my 2 boys one in a pram a young baby for lunch told me no tables very rudely but let 2 girls in behind me to be seated come back half a hour later she told me still no tables then I finally got a seat thanks to a different lady to then sit down she was muttering under her breath about us and then told my son he couldn’t drink his drink unless from there so very rude and poor customer service I would defiantly not go again and I’ve been going since a young girl gone down hill since gilda left!! Very rude manager
432 Opinions
The atmosphere was great and it's definitely worthy of a 5 ⭐ rating! I attended for the "Speed Dating" that was done at this place and the experience was enjoyable. It was also a learning curve, as I didn't do so well and got 0 matches. I think that was my fault, due to no physical contact, although confidence + eye contact were perfect. There were also only 3x ladies present, so it wasn't the best and it greatly limited choice and chance for additional dates. Overall, a nice experience and would definitely recommend it if you are single!