KFC Great Yarmouth - Mitchell Drive in Great Yarmouth

Managers so rude and disrespectful

Venue clean and tidy. quick service

Cheers Alan!!!! Ordered a family feast with 6 hot wings as an extra at the drive thru to take home. Received 2 dry hot wings and 2 dry boneless fillets, instead of the 6 hot wings as they’d obviously run out and couldn’t be bothered to say, or cook anymore. All chicken was dry, and chips greasy and soggy. Please make sure you all check your order before you leave, as it seems as tho you will be given whatever they have cooked that takes the least work.

Visited on Saturday 28th September. A solid 4, food was good, I had the BBQ fillet tower meal and my daughter had the chicken wrap meal, which we both enjoyed, however I feel a little expensive to what it used to be. Service was friendly and in a reasonable time. No photo sorry, I ate it before I thought about it.

Chicken wasn’t fried well and soggy, fries were also soggy. Not the best kfc I’ve had.

It's been a while since I had a good KFC, and this was enjoyable.

The chicken was excellent and the staff great, however, it was very cold in the restaurant as the air con was on too low

First time to review this place, not impressed at all. Fries 🍟 was cold and was sent back. Parking is a disgrace and no space between cars. Watched a man shaking his head as wasn't able to back into his car as only inches to open his car door. Toilets not clean or checked from the state I saw. If that's the state on customers side I would hate what to think it's like behind the scenes.

What is going on with a communal toilet! Individual cubicles but all in 1 space. Am I happy to let my daughter use these facilities unattended when there are men also going in and out. No I don't think so! Sort it out KFC, where are the women's spaces!

Hello my first visit ,clean ,quick service ,hot chicken popcorn , chicken burger cud do with a bit more salad ,just lettuce and mayo drab but OK.

Chips not the usual quality but all in all did the job I guess

Very poor service for the second time. Told we couldn't get food because there was a 15 minute wait for the till to update before they could press a button to activate the offers, with no compromise, whilst someone quickly took down the offer banner outside. Full family of 7. Left and went to burger king because of the manner in which it was dealt with.

Don't come here unless you want to be served RAW chicken in the burgers that gives you food poisoning, sickness & diarrhoea all day!! Complained to them about it, showed them the raw chicken and they claimed it was "just the marinate" and refunded the burger - it was very clearly raw as the texture and colour were very off! Avoid

Always hot.i find this KFC better than the ones in the city.

Cold soggy chips..bbq burger all over the place..

Good food, but sometimes you have to wait too long for food, even if not many customers. The last time I went was me at the drive-thru and other customers inside. Has to wait 15 min for food.

Best kfc drive through we have been too , nice and fresh

Always good food, polite team , its our go to kfc

Never had a problem with food or service very good, food nice and hot!

This was my first drive in experience at a KFC and the staff were brilliant and extremely helpful and courteous

Air con was too chilly on the wrong day and service a bit slow but the food was hot and superb for a kfc 😁

Food fresh and served quickly but the interior of the outlet was grubby and the toilets in the venue were gross and very smelly and most of the latest boat people were eating here, not for the discerning.

It's a drive through KFC.. you can also eat in, best to use the app if your using the drive through it's a little cheaper

Staff polite courteous food freshly prepared restaurant clean and tidy

The KFC is much better than my local one. Food was hot and tasted like it should do. Had a little wait but food was hot

Totally awesome the new chips are the by far ov any fast food place ever the chicken is perfectly cooked

£5 - 49 meal now £6 - 49, disgraceful.

Got a party bucket 14 pieces of chicken nine of them were drumsticks. Call them up all they said is you get what you get

Had a lovely service from the other day by mysti at the tills she very polite and helpful.

Hit and miss. Sometimes the food is cooked well other times it can be a bit manky.

Friendly staff and food came quickly

Very nice clean and fresh KFC with drive through. Super staff willing to help if you are new to their menu. Lots to choose from, chicken wise! Nice.

Fast, friendly and efficient, what more do you need from a fast food place?

Great food, calm atmosphere, food was great, service excellent

Very disappointing. Asked for two thighs and two white breast meat if possible. A few eating inside, and no cars waiting, so not as if busy. I was given two luke warm legs ,a thigh and a wing. Thanks for the effort and great service - not! Much more obliging in Gorleston. I’ll go there next time

Well the food was great not the best bit good the service was good aswell I would say gegagedigedagedago thinks its fine

Not happy because staff don't always listen to me when they get orders wrong

Will go here at anytime. Good food and friendly staff

Nicely cooked hot food. Always great here.

Loads of drumsticks no nice breast meat very disappointed.

It's been 2 months since we came here, last time we had food missing and again last night we ordered the 12 piece boneless share bucket they only gave us 10 pieces of chicken! Didn't want to drive all the way back. Only one friendly staff member on the tills. The chicken was really greasy and we wasn't given the correct size popcorn chicken

They finally fixed these chips. must try!

Love a kenf×!@ery, and as you can see, love it so much I wrap the order in a coat and it has a seat belt on!

Customer service from laura was amazing and I have never had a better burger in my life, hats off to the chef Taylor, truly incredible experience. Thankyou KFC!!

Twice we’ve tried this establishment so won’t bother in future. Ordered a boneless bucket, sat in the car very hungry. Not a boneless bucket at all - given bone in chicken. Chips dreadfully salty. Order returned but they then tried to charge extra. Given what we’d ordered and paid for but grudgingly. Not recommended at all. In future we will travel to Norwich as the staff here appear useless.

Very friendly service and good quality food.

No table or take away service available and proper miserable and inattentive staff.

The food was great I had to take all the drinks back as they all tasted off water not coke or cherry Coke but the staff were great and got us other drinks no questions asked. The restaurant was a bit dirty though.

Not very friendly staff. Elderly female member of staff asked me why still at drive through window, we were checking our order was ok and had no one waiting behind.

Just your regular KFC cheap and cheerful

Good service and good parking. I prefer it to the one in town and seafront. Good deals on chicken.

Nice place to eat very hot and fresh food great service.

Went in store food delivered within minutes fresh tasty snd hot stsff friendly will be back again

Popped to the drivethrough for lunch- quick friendly service and the food was piping hot and delicious! A great kfc :)

Always great food ,hot unlike many. Recommend highly

Give the lady a raise. Angela I think. On the ball all over keeping the place served and tidy. Very friendly and helpful. Kfc lucky to have staff like that

Staff were so rude when they forgot a large portion of our order and I had to return. Basically called me a liar and said on another day they wouldn't have replaced food that they forgot as it was unclear on CCTV whether it was packed? Weren't going to replace the whole order despite food being cold and ice cream being melted until I resisted. Even then had to resist again to get ice cream replaced.

We have been coming here at least once a month drive-thru park and eat, sometimes the chicken is cooked very well and tasted lovely and other times it's little bit under cooked. Too many drumsticks in a bargain bucket, I personally hated drumstick when I brake into the meat and it looks undercook and can't eat it. Perphap someone should look into this.

Great food very fast speedy service pleasant staff. Would highly recommend

Good spot for a quiet KFC. Chicken wraps are decent now, great value too.

Best KFC in the area food is always quick hot and made perfectly. As a frequent traveler I find this one to be the best I've found in the country for taste and service. Only shame is they won't deliver.

Just had a takeaway drive through. It was ok 👍

Chicken is not what a KFC used to taste like. The chips are awful, expensive for what you get,

There is a better KFC on high St

Quick and good customer service.

Second to none food and service 10 out of 10

Superb cinema very good seat and a great experience.

Ease of order ,didn't have to wait long and the food was well coked and hot.

Couldn't ask for more. Amazing. Have a issue, the staff will fix it. Never waited more than 3 minute's for the food and it's pipping hot .

Very unprofessional staff. They need lots of training before they stand at the till and deal with customer requests. They don't understand first what customer orders. And on top of that reckless behaviour and attitude.

Easily the best KFC around this area. The building is very modern, the restaurant and toilets were spotless because cleaning staff were actively checking them, and the food was fast, accurate and hot.

Food was good and freshly cooked. Restaurant was clean but staff looked so miserable.

Thanks for the food, it was delicious and the service was first class. Thank you

The food was nice and hot, quick service and not too busy at the time we went (8pm)

Clean, friendly and quick service.

Has a problem ordering on the app, but staff helped me to get my order. So I give the staff in the shop 100% helpful. Food wasn't bad either.

We’ve visited this KFC here and there, maybe a handful of times. The food is always fresh though perhaps a little more onto the greasier side compared to others. The service is reasonably quick too. But my low stars don’t originate from anything to do with the food or staff. It is to do with the fact that every time we’ve been we’ve reported the fact that in your gender neutral / shared toilets (which make little to no sense as inside there’s just like shared sinks & dryers but male and female cubicles indicated by signs) the female ones DO NOT LOCK. How could this be? With there being several months in-between visits that it is not fixed? Or keeps happening? That you can struggle so much every single time to lock your door shut but the male ones slide in to lock with complete ease. It’s suspicious, unsettling and always gives off a sense of deliberation. Where’s the manager? What’s the motive here?

Just like very other KFC, very speedy with our order

Very clean staff very helpful and quick.

I tried boneless chicken for the first time and it was the best I also had my favourite drinks

Fantastic services with a smile and cheerful voice. Food served hot was delicious 😋

Very hard to get a additional tissue s. They giving tissues with meal that 2 or 3 what funny, never seems like that

Chicken with noxious smell. Wasted money

It is nightmare, today on 19 March 2023, I have visited this KFC with my wife n kid. Bought a dine in KFC bucket, Much oily and greesy, fatty chicken it was. After 2 hours of eating, I had a terrible diarrhoea and had to cancel my night shift. My son also got diarrhoea. I could have complained abt the quality of chicken before leaving the store

6 herbs 5 spices and 5 stars from me

This kfc is always a pleasant visit. Foods always hot. Service is always good and it's always clean.. would definitely recommend.

We went through the drive through. Friendly and polite staff. We parked up and ate there. Food was hot and tasty. Even went and used the toilets which were clean with plenty of toilet roll.

They have really good customer service such a lovely lady that works behind the desk she really makes you feel comfortable and welcome !

Really nice girl served us at the till, obviously loads to choose from. Food was prepared super quick and hot. Place was really clean and spacious. Will come again 🫠

Very lovely staff very helpful a lady called Angela served me . Nice and clean in there

Smart clean and tidy inside. Service staff polite.

Soggy, grey, _really_ fatty chicken. More than usual grease, just like the chicken pieces had been sat in warm fat for an hour or two. Worse was the quality of the chicken. Bit stringy and a lot of grey meat. Nasty. Helpful staff though.

Very friendly helpful staff fast service well the food. Best KFC I have ever had! Hot moist chicken lovely crisp fries. We live in Lowestoft and will only buy KFC from here. Top marks to all the staff.

Been a few times to eat in and always great. No issues, pleasant, clean and tidy.

For a KFC this is the best around in the Norwich / Yarmouth area. Firstly and most importantly for me it is always clean and smells fresh with the service team ensuring the tables and areas are presentable and welcoming. Ideally positioned near the main roads and tesco for access and speed of collection. Food is and always has been been hot and fresh which is reassuring.

After finding I wasn`t overly keen on the chicken legs from here decided to try the bbq chicken wrap and mini fillet burger. Both were extremley tasty and I will be this kfc for these again. Staff were patient. Only thing that lets this kfc down is the doors are very heavy to pull. I am a wheelchair user and although I saw a sighn saying ring bell there didn`t appear to be one so perhaps a button can be put outside to enable easy access for disabled customers

Food is always hot and the staff are always very friendly

Good and fast clean and tidy fresh food

Always receive good service when dining in. Kids love going for a treat

A Very friendly and helpful I will come here again. BIG THANKYOU to Everyone