KFC Frankley - M6 Southbound in Bromsgrove

Don't go to this KFC. Long wait for food with no communication. My mash potato was only half full if that. Chicken was dry at the edges. Only thing that was alright were the fries.

I have to post how horrible a rip off this place is. And not just “it’s above cost”, they are ripping people off. I usually have a snacking box £2.99 with popcorn chicken or a fillet in most kfc’s. Here it’s £4.29. I get mark up but, let’s go look at a small fries and a small popcorn: £2.19 and £1.99!!! Which equals £4.18. STOP RIPPING PEOPLE OFF! Avoid this and go next door to M&S and buy several items for less

I would like to say the service i have just gotten was first class. In order a 4 piece meal from the kiosk and instantly the gentleman serving informed me it was going to be a 12mins wait as they got busy a few mins prior and sold most of the chicken they had. It made feel very reassured that it was communicated to me. The food was excellent, fresh fries and fresh chicken never gets old. Shame they don’t have shakes otherwise would have been an amazing visit but very good nonetheless.

Restaurant not busy, and after 15 mins of waiting still don’t know when you get your food!!!! Radicolous!!!

Fantastic service, came in today and my entire visit was great. Food was fresh and hot. The staff were incredibly friendly and helpful.

Don't waste your time, after eating here you will never want to go back to a KFC again.

Been waiting over 2 hours now for my order absolutely disgusting.

Absolutely terrible customer service food took half an hour to arrive very unlike KFC staff seemed disinterested and impolite Never ever again here

They didn't have chicken in a restaurant famous for serving chicken, I understand if it was late but it's 6 p.m

Went there last week and couldn’t find the entrance. Google maps and Apple Maps either took us to an alleyway or burger king.

Visited here on my way home. Good service, freshly cooked, friendly staff.

Been here for half an hour waiting so slow