Domino's Pizza Rubery in Bromsgrove

Thin and crispy is the way forward

Pizza could have been cooked a bit more for me

Very friendly staff and love thier vegetarian pizzas 🍕 😋

The order was a delivery to my home. It was quick and the food was hot. I can't really rate Atmosphere as I wasn't in the shop, so I'll give it maximum.

Eat here most weekends and get the personal pizza choice, small pizza and small garlic bread and small bottle of pop for £6 good deal, only between 11am and 4pm

i paid £4.49 for a tiny bit of fries. unacceptable

This is so unbelievably crazy i paid £4.49 for fries just to get a handful. Ive never had this experience with dominos before and i am very shocked.

Our go to pizza collection service. Always happy with service and quality of pizza.

Excellent 2 for one Tuesday. Delivered within 25 minutes of ordering. Hot and tasty. Me and my son do this every other Tuesday excellent with a football match on TV

I don't normally like to leave negative feedback. Pizza arrived barely cooked. There was actually chips cooked into the cheese on the pizza. It arrived luke warm. The last 3 orders have not been upto scratch. I think they've had new staff or have been taken over as this place has gone down hill! Order elsewhere.

Foods usually cold. Its a dominos usually top quality this one lets them down. Rude staff and cold food

Late night munchies can't beat a pizza. Staff was friendly and food come nice and quick so can't complain. Still a bit pricey but 10/10. Big up the pineapple on pizza eaters!👊

Ive never sin such misrable lookin pizzas this place is a joke forget to put the toppings.aviod

Absolutely abysmal. Pizza saturated in bbq sauce was told it’s a normal portion - it’s not, the pizza was literally inedible. Was refused a refund/replacement. Staff were rude and food was substandard. Disgraceful from a company the size of domino’s

No Stars Wow staff are soooo aggressive. Ordered a no cheese pizza on the app. When I collected guess what cheese on there. Told they don’t control the app. And told had to pay again for the pizza. And watched as no control of allergens cheese just thrown over the counter. And cheese bits again on daughters pizza, you can’t write this can you. Avoid avoid avoid.

Ordered pizza when they arrived they were Luke warm. Considering how much is charged not great won’t be using again.

I orderd from Rubery shop for a reason, then i get messaged saying your order coming from northfield branch ? I didn't want food from northfield branch due to past bad services, and then Rubery just passed my order back to Northfield branch, another under cooked pizza, thanks to Rubery/Northfield.. why pass your order to another branch.. so Dum...

The delivery man knocked my door and when I opened it he legged it. I chased after him saying "give mah food now" but then he got into his car and drove off with our food.

Replaced items I’d ordered with other items without asking me because they were out of stock. Guy on phone was rude, promised a refund but it never materialised. Spent a fortune in there over the years. Won’t bother now. Be interesting to see how the recession works out for them!

Every pizza I've ordered from here has been dripping with grease. The pool of oil left on the base of the box leaves you feeling disturbed

The worst pizza I have every had, threw it away. It was over cooked , burnt, but also under cooked in the base. Horrible! Terrible!

Do not be mistaken! This is a great takeaway! I scored it 3⭐ on 'atmosphere' because it is literally a shop front and a counter top! But their pizzas are great! If I eat pizza at all... It has to be Dominos from Rubery!

Never again . They give us food poisoning twice ! Driver were driving off with our food and then we called the shop and they lied saying they are closed , bare in mind this was at 11.10pm and we ordered at 10.30pm , but when looking at the times we found out it opens til 1am . Don't get me wrong Dominos anywhere else are absolutely great But the Rubery one isn't. And we don't appreciate the person on the phone being very disrespectful and rude either . I'm surprised that environmental health haven't came out to them the Rubery one .

Wrong size delivered to my family we was not happy

This is twice now we have ordered a pizza from here and disgusting service Even so as we were waiting close to an hour fo the food, after we had the on the way msg. .. then noticing that the driver were further away going opposite direction with food in tow, yet they are around 10mins drive away from us, we rang the shop at 11.10pm , the person on the other end of the phone were very disrespectful and rude and lied saying they are closed , yet we googled it and they are still Open until 1am!! Then when food did arrive , it were cold !!! I'm surprised environmental health ain't been there because their food gave us both food poisoning, making us sick!!!!!!

Food is fine, as expected for a Dominos franchise. A little bit of extra wait time during peak hours but that's expected.

Called to see how long our pizza is going to be to be told to go back on line to order I said we have ordered I just need to know how long it is going to be. The person I was speaking with just put the phone down on me. How rude not helpful one bit. I will never order from this place again. Service is rubbish.

Best domino's ive visited in the country, pizzas look and taste perfect every time. Others are messy or too much cheese

Very watery tonight normally very good .

Horrible service. Pizza arrived 20 minutes late even though app said it had been delivered 40 minutes before, contacted shop asked for refund. Haven't had refund contacted customer service told refund hadn't been requested and the shop assistant i spoke to didn't exist, so must have given me a false name. Totally disappointed

All good apart from order wasn't ready when I arrived despite receiving a text saying it was

would give 0 star if I could. This dominos is shocking, whoever makes these pizzas defo needs to be sacked as this ent meeting dominos name at all and Defo needs new management. ZERO cheese and when u ask for extra they put less. Don’t know what’s wrong with them. Other ones around brum give u good toppings and right amount of cheese. Worst one in Birmingham that’s for sure

Very poor service, ordered food for collection got home there was barely any topping and no cheese, they made me come back to replace and refused to deliver to me. Will never use again

Bad food and an unprofessional manager.

Ordered a personal pizza and a medium pizza with two desserts. I was shocked at how small the Ben and Jerry's tubs are for the price. The staff seemed uphappy and the medium pizza toppings were burnt ruining it. The personal pizza was done correctly. As you can imagine it was too small to share to make up for the medium pizza being burnt.Sadly it ended up being binned. We also noticed a deal my partner uses at another store did not exist for this one. Where you can get a medi pizza for £5.99 if you collect. 🙁

This is my local Dominoes, always great quality and service and food is ready for collection asap. Keep up the great work guys!!

Great staff, friendly customer service, nice food

The management can't even be bothered to interview someone properly on time, doesn't surprise me that this store has such bad reviews. The pizza I ordered last week was terrible too!

Very disappointing havent used here in about 8/9 months as my order was always wrong food luke warm wasnt presentable and staff looked at you like you are mad,sorry aint having any more of my money plus very expensive for what you get

The Grandkids loved it. Friendly staff.

Absolutely disappointed on the customer service I got my pizza without cheese of which I did not know until it had arrived they never offered to resolve the issue and showed no sympathy that I wasted money on pizza I can’t eat . For a big company I’m disappointed and will never order from any dominos and will continue to boycott if I have the chance

Polite staff and fast food service, clean and welcoming, will use again

Were do I start the worst pizza I have ever had. And I have tried them all. When Dominos first started they were Brilliant pizzas were quality but not very much for your money. Since than. Every tom dick and harry thinks they can cook pizza. Last time I ordered a pizza which was 2 months a go from Dominos Ribery and it was horriable Dry hard dough filling low grade no cheese so I thought they must be having a bad day. So I thought I give them a anther go, so I order Tuesday deal 1 large beef Donner pizza and 1 classic vegan vegetarian pizza they both were cold awful Dry Dough dry toppings very low cheap out of date toppings that's how they tasted, vegetarian with very little cheese it felt it was even not baked properly more raw, it was worse than £1 pizzas you get from iceland, and Paid £19.99 Domino's for two rubbish pizzas. I should have never order from Ribery The Asian people running Dominos Ruber franchise should stick to Pakistani indian resturant cooking curries, they differently can't cook pizzas. Also on phone they very rude have diffcilty understanding English which in the past I have experienced. In the past when I have tried to order on the phone I spoke to an asian spoken accent was very poor English. I would have not given them 1 Stat if tripadvesrr allowed me I would have given them minus zero. I will never order from these lot or Dominos pizzas that bad that its put me off Domino's for life. These days its very hard to earn money. At the end of the day its up to people decide. I would say good forks save your money give a miss there are few other good Pizza places in B45 and half price tag and good polite service. AVOID THIS PLACE WITH A PLAQUE.

Fast efficient and my pizza nice and hot and tasty .. definitely use again well done and keep safe you all doing a great job 👏

Fast service, hot & tasty pizza, absolute perfection! The highlight to our lockdown!

The food arrived after 1 hour 20 minutes cold!! Tried to call up and the phone wasn't picked up!! So spent alot if money on this food for it to be cold and to taste like cardboard!! Shocking service!! Wont be ordering again!!

Terrible service! Order came on time, but they forgot part of the order, phoned them straight away and they said they would send it out, 40 minutes later still nothing I finished my entire order, phoned again and the food came in 10 minutes, 50 minutes in total waiting for one side order, no sincere apology and the second guy I spoke to on the phone was rude and unhelpful. The delivery driver basically threw the order in the door when he arrived. A lot of money to be spending for terrible service

All th good.. same old... domino.. cheers

Ordered vegetarian pizza but it contained a piece of chicken! Whilst some would think this is not a big issue, it is major to me. The restaurant would respect religion, culture and allergy but this is just as important. My choice has been violated and years of avoiding meat products has been eradicated. So disappointed. They have lost a customer. If it had been allergy, major medical issue but this is equally as valid.

Ordered a pizza for delivery. Half and half....did not come half and half .came 7 slices with same topping then 3 slices with another. Came battered and cold....very very poor for the money you pay. Absolute joke.(pathetic) should be shut down. Me too you pizza. Or Ben's bens bens..much more for your money and better quality..will not be ordering again

Order wrong yet again and missing items. Every single time we order!! It's a joke 😠

Nice pizza with a good range of toppings, not wood fired but still good. Some lovely members of staff though, very friendly.

Always a great pizza, and they always have deals on so it can be quite cheap. £7 for collection or £10 delivery is ideal, especially when you can create your own or go half & half!

Decent pizza, consistent service etc. But just ridiculously, ridiculously over priced. It's pizza! Not a single expensive ingredient on there.

I’ve had two pizza’s from this dominoes in the past 4 months and honestly they’ve both been great! Both piping hot and arrived in under half an hour! No complaints at all

Complete IDIOTS deliver wrong arrgghh no peppers NO DAMN PEPPERS MESS UP SMASH MY PIZZA WRECK THE LOT ALL SMASHED PEPPERS HAM DELIVER THE DAMN PIZZA SMASH IT UP THEIR WINDOW GIVE ME MONEY BACK IDIOT

Sabrina from the Rubery store was excellent Amazing customer service by all staff who where on shift tonight especially Sabrina who spoke to my daughter (she's only 2). Constantly smiled and honestly just made my day (after having a pretty rubbish few days) So thankyou. Everyone's kindness today needs to be recognised! They went the extra mile today with my order & my pizza was as per delicious 😋

Was delivered a pizza which had the grid plate underneath and burnt my sons fingers. Staff quite rude when we calle dand told them, refused a refund and tried to give us another smaller pizza. Asked us to take the grid back to them but told them to come and collect it. They never apologised !!

Personal grosero y mal servicio al cliente. Dio mi pedido por teléfono. Tuvo que sonar tres veces como desconectado por el personal solo para seguir repitiendo. Un miembro del personal fue grosero cuando le mencioné que esta es la tercera vez que intenta hacer un pedido y que todo lo que ella pudo decir fue "¿Quieres ordenar o no?". El manager tampoco fue de mucha ayuda.

Llegué a tiempo para recoger mi pedido, sin embargo, un poco de una confusión con mi pedido. Creo que ella era la gerente, pero se ocupó muy bien de la situación. Mi comida estaba caliente y sabrosa al final y recibí galletas gratis por los inconvenientes.

Pizza is nice but most of the staff have terrible customer service, and the people who answer the phones are even worse

Like everyone else has said it’s just terrible

My daughter's choice of meal on her birthday yesterday..she loved her 🍕.

Categorically one of the worst services I had from a takeout delivery. The manager was incredibly rude to me. I attempted to order a pizza, and claim a free pizza I had been promised from an awful previous experience. Upon calling, I was greeted with the manager, and explained the situation, and was promptly met with a 'We don't deliver to your area', and was called a liar, and that I gave the wrong information over the phone. He avoided all of my questions, and upon being given details of the order I had placed previously, he very quickly bounced me to their Northfield branch. I am incredibly disappointed, and will not be going near them again.

Ordered from one of the deals and the garlic bread pizza was missing, which l find impossible to do myself, it's part of the deal...

They don't have a clue, terrible customer service, shop was full of angry customers, trash bro

Food usually comes out perfectly steaming, tasty and juicy. Only issue is when u ask for delivery, they say 45-60 minutes so you prepare yourself but then it comes in 20 min

They normally deliver quickly but I've had some bad experiences with the food. Poor quality or missed items (including tonight).

Always enjoy the food, not fault in that area but I went into the shop to order my food for the first time and the staff are so rude to each other, no manners just constant shouting.

Good food but terrible service and really, really unhelpful staff. They messed up the order and didn’t apologise - avoid if possible,

Absolutely terrible service, and is every time I use this store, if it were possible I would give it 0 stars, not only did my online order not get prepared for my collection I was then accused of being a liar by the 'manager' Ammar, He asked for evidence of my order (which I provided) he then proceeded to advise that it doesn't show the date of order, so I may not have ordered it at all, not once was there an apology nor a solution to rectify the situation, instead I had 4 staff members at different points throughout my time in the store passing their own judgement on the situation, when I asked to speak to just one of them I was advised that they 'all work in the store so they can pass their opinion'. I asked for the franchisee's name so that I could pass on my grievances but Ammar refused to provide this information, instead advising me to look online, now, if the information is available online why can this not be provided in person (other than trying to be deliberately obstructive) on the whole a very unpleasurable experience and one that I shall not be repeating as I will never use this store again, I would rather drive 5 miles to a store that cares about customer service than be faced with an individual that clearly has a need for customer service and empathy training like Ammar.

Placed an order about 5 to 9. Watched the tracker and also sat watching out the window. No delivery guy came to the door! Rang up at 10.20 after still no order and the tracker said it had been delivered. The person on the phone then said he had come to the door and we didn't answer. Not being funny but not gonna spend £20-£30 on pizza etc and then not bother answering. The tracker might I add said it was right on our road - great customer service and lying. Spent 15 years in pub trade and always made sure I tried to make my customers happy!!! To add you then eventually delivered it and it was all good and I had to put it the oven before I could eat it. Thanks for ruining the end of a great weekend!!!!!!!

Enviado en el orden incorrecto y cuando llamé para quejarse me dijeron que cuando vuelva a comprar lo agregarán.No hay número de referencia ni nada, así que va a ser una conversación interesante en un mes cuando haga otro pedido.Puedo ver por qué es para una reseña de 1 estrella.Se quedará con Papa Johns.

Always gets orders wrong and overcharged for these orders

Fast service and polite drivers. Highly recommend!

Took them 45 mins to deliver, they marked it as delivered even though it hadn't arrived, the pizza was stone cold! And the driver has clearly been smoking weed.. told this to the store and they refused to give us our money back and refused to make a new pizza as they where closing, so we are now £30 down and without and food.

Ordered 4 Pizzas and hot wings, Took over an hour to arrive,4 wings were missing and food stone cold. Rang the shop to complain but not helpful at all, Not the first time this has happened Last time i order from these people. TOTAL RUBBISH

It's domino's pizza what more is there to say. The pizza is great, delivery is fast. Jobs a good'n!

Great Food, good service, quick delivery.

Order was wrong, when told them I ordered a large and not medium they called me a liar. They always would not deliver to my flat without an argument. Staff are so rude!

Довольно вкусные пиццы. Нет чего-то особенного - всё на хорошем уровне. Если есть время немного подождать - получите вполне хорошую пиццу, горячую и вкусную.

Es más allá de la tienda Rubery inútil. Pedimos 3 pizzas y dos laterales para la colección. Cuando nos presentamos a recoger sólo había hecho dos pizzas y los lados. Casi ninguna disculpa y sin prisas para solucionarlo. El resto de la comida se puso bajo las luces calientes por 20 minutos mientras la 3ª pizza, que considera aceptable y no hacer todo fresco. No hay reembolso ofrecidos y una porción de la disposiciгіn fue su idea de una disculpa por estar esperando la 3ª pizza durante 25 minutos y pizzas que habían sentado alrededor por casi 30 minutos. Eres un chiste Rubery dominó! ! ! Nunca usar otra vez. Todo el mundo se advirtió no merecen la molestia

The staff were polite and the pizza was baked in under 10 mins. 5 stars!

Food has always been good although it is a bit expensive. Friendly staff.

Pathetic excuse for a dominos, items missing all the time. Just a joke, quality of pizzas are amongst the worst in the area. FULL of grease. They are fast when it comes to delivery however if they spent more time making sure that the order is correct it would make for a more enjoyable meal. When key parts of your meal are missing and the driver tells you that he's going to be back then doesn't. Unreliable, shocking product, rubbish service, waste of money.

2nd order in a row items missing, cinnamon sticks eventually came however didn't taste like anything other than pizza dough. This is the second time they done this but by the time you actually get your order it's cold. Waste of money do yourself a favour and order a papa jhons I will.

We have been ordering from this Domino's for a while now and never had any problems, however the past few months we have had food missing from our orders on two separate occasions. We phoned up to explain and had to wait a further 40 minutes for the rest to be delivered. On one occasion they did not send one item we had ordered and instead sent something else to replace it without having the courtesy to let us know, or to even ask the delivery driver to explain. For the money you pay for Domino's I think this is terrible and we will no longer be giving them our custom.

Food is fine - staff rude!!!!!!!!!!!!!!!!!!

Great dominois! Gentleman i spoke to was very friendly and polite, delivery was on time and food was exactly the same as ive had from any other dominios

Failed to deliver, driver lost, couldn't understand me, shop put me on hold for ages, I had to ring back, finally requested to cancel the order and get a refund after about half hour of phone calls, on hold again for ages, no apology, poor service, and now a customer that has used them a lot in the past who wont be doing so again. Such a shame and with a TV campaign live with The Voice and service this bad and 3-5 days to get refunded because I ordered online. What a great Saturday night in LOL

Always have to wait 1.5+ hours for food to be delivered, every single time you call to complain you get a bloke that can't speak English who says they're really busy and that the tracking system has crashed. Worst service and customer service, this will be the last time I use this crap place. Get more delivery drivers if you're that busy!!!

I do like the food. But the driver always expects to keep the change, you have to ask for your change. I order dips and they never come and I always have to phone up and tell them although sometimes I can't be bothered and just the £1 or whatever it is for 3 dips. Other disgusting thing is when I went in there and the man cleaning a hot side with a wet cloth, the cloth obviously had dried from the hot side, he then spat on it and carried on wiping some more, it was around or it was my birthday, a few years ago. I walked out and havnt been back (to this one - rubery) since. I ordered delivery from another one elsewhere and driver still expected to keep the change and I still didn't get my dips. Like the pizzas don't cost enough! I am hoping there is new management of at least new staff there since then!

I looooove this pizza so amazing always boiling hot, always make good time I've had other dominos when staying at different places some not even in Birmingham some in London And this is hands down the best one ever

Pedimos pizza, que estaba fuera de entrega después de 20 minutos, excelente. Sin embargo, cuando llamé después de 30 minutos de estar fuera para la entrega", me dijeron que había hecho en su camino, pero el conductor tenía un número de paradas para hacer. Una hora y 20 minutos después de la confirmación de pedido, y una hora ya estar fuera para la entrega 'La pizza llegó, ni siquiera tibio. Me dijeron que el conductor quien sólo sonrió, dijo por favor, y nos retiramos a su coche y fuimos. Después de llamar a la sucursal para una tercera vez para quejarse de que hacía frío me dijeron que pueden repetir de inmediato y enviada a nosotros en menos de media hora. No fue así. Una cuarta llamada de teléfono me puso en contacto con el gerente de turno que tenía incompetentes los problemas de actitud compartido por su personal. Nos dijeron que no podíamos tener un reembolso hasta la Gerente de sucursal llegó dos días más tarde. Nos ahorramos por llamaron a la puerta un total de 2 horas después de recibir nuestra confirmación de pedido. Una noche con pizza y fútbol se arruinó y se convirtió en extremadamente estresante debido a la pobre actitud. Comentarios como 'bien tienes una gran pizza gratis la próxima vez' y 'qué quieres señor?" no ayuda.

Tomó 45 minutos para entregar un martes por la noche a las 9:00 p.m., comimos 2 rebanadas de pizza fría piedra, llegó a la conclusión de que por £25.00 simplemente no es lo suficientemente buena. Llamé para quejarme y habló con el gerente de turno que le dijo sin rodeos no enviar pizzas frescas como algunos habían comido.

With Domino's you know what your getting and its a safe option. However at this branch every time I order they seem to mess something up.

Very nice pizzas like to buy the £2:99 meal deal which is a small pizza with 2 toppings and a small bottle of Coke between 11am and 5pm just right amount for a snack

A pizza da Domino's Pizza Rubery estava gostosa, bem quente e bem preparada. Surpreendi-me que o preço não era tão alto quanto o de alguns concorrentes.

Mi primera visita a un Domino por lo menos un par de años.

Probamos el Domino's pizza por primera vez hoy. Tenía grandes Margaritas con corteza llenos y uno sin (Bogof) £15,45 . La pizza no estaba mal, pero también no era nada especial, me gusta cuando se recoge una porción de pizza y el queso que cuelga en cintas pero no era nada de eso. De hecho, me volvería a ir tan lejos como para decir que probablemente no era queso suficiente en la pizza y dado que era el único ingrediente aparte de la base tomate era bastante decepcionante. La corteza llena era más sabroso con la corteza de ajo añadiendo un poco más sabor. En general, no es una buena relación calidad precio, tenía más baratas tres platos:(