KFC Fareham - Lederle Lane in Gosport

I placed an order Saturday 19th October over £32, I did not receive it ... code 7862

Had to use kiosk as staff would not serve at the till but still had to go to the till to pay. Wasted 10 mins going backwards and forward as kiosk would not accept discount code.

We had reseved a bonles banquet but the gravy pot lid hadn't been put on properly so I'm now left with gravy all over my vehicle and my son with no grace this is the worst I have ever seen this store it needs help

Guarantee missing something in your order Every time without failing

drinks where forgotten and payed extra for the orange juice so very disappointed

Delivery totally wrong driver rude. I had to drive to KFC to correct my order. The KFC staff were brilliant sorted my order and gave me a few extra items as an apology

delivered sweet chili wrap when ordered bbq

The delivery chap was very helpful

Food is cold , side dish is beans and not gravy , freebie didn’t arrive

Ordering from this KFC is always gamble. Always things missing

No staff can read any number above 1 If you order 2 of something you only get 1! Useless. Trying to blame delivery drivers but it’s the staff that pack the items! This is one of the worst KFCs I’ve ever experienced. Maybe some more mature staff to guide them would be good.

didn't get what I ordered?? gave me something completely different in one banquet box! Not impressed atall.Still charged the same though 😕 how does that work 🤔!how do I take this further.??

Staff were friendly and the food was good and hot

Food delivered hot and was early, have never had any problems ordering from here, Chicken always cooked right the way through, no complaints

food was cold and got wrong item.

missing items and food was stone cold when it arrived. disappointed

The courier was showing as being at a local Macdonalds for a substantial period of time. likely collecting another order. Food cold.

Didn’t realise that Tower burgers were so called as they are assembled by throwing the component parts from the top of a tower. The two that we ordered were a total mess and looked as though zero care had been taken in making them. Also, we were missing a drink yet again, three meals; two drinks… it’s very simple counting gone wrong. How hard is it? Very, apparently as this is about the fifth time that this has happened. Not good enough

Food was cold and missing fries

Food was luke warm. Chips cold. Delivery driver great.

Awful! Said 15-30 mins delivery- over an hour later a driver turned up and produced a bag that was unsealed with his child carrying half of it!

Too many drumsticks in the party bucket, shame on you. Had it delivered so can't comment on atmosphere

Have been through the drive through and left without ordering as there was noone taking orders

Missing items from order, 2nd time on 3 orders items been missing.

Got sent completely wrong order and wouldnt correct it

I ordered extra gravy. Spent an extra 12 quid and I haven’t received it. This place has just opened so there clearly isn’t many orders coming in. It’s not hard to follow an order is it? Give me my money back. Shocking.

First time they remembered dips ! Hot and on time

Missing fries (x4), overcooked chicken, zinger burger with flavour. The cans of drink were spot on though

I said no sweet corn or tomato! And there was no sauce very upset

Regular customer, spend the best part of £50 each time on party buckets and extras which keep going up In price and now, have to pay extra for dips which for me I have to draw the line. The fact I regularly compromise on the orders when you don't have certain parts ready for the order and can't even through in the dips even then. Nah I'm done.

No nonsense fast food for a treat after work

chicken was so dry and coating on chicken alot browner then normal on portion chip was cold other 3 so had to share the other 3

food was cold and stale, missing 2 items, runny gravy! warm cans of drink! shocking when you've spent £30 for 2 meals!

The food was great, still hot when I got it, and driver was friendly :)

Visited this evening. Staff all very young and clearly had no enthusiasm or interest in the job. Wanted to pay by cash and was told I had to order on automated screen and then go to the counter to pay with cash. I asked why and the young girl shrugged and said she didn't know why. We did the order as requested and then went to counter to pay,had to wait to do this after the staff had finished chatting with each other. Got asked twice if it was takeaway or eat in, I'd selected takeaway on the screen. I pointed out I hadn't got asked on the screen what drink we wanted and got told I could have what ever I wanted but didn't get told the choices. The food almost got thrown at us. I asked if there were dips and was told "should be". When we got home there were no dips,which are included in the price. We had ordered coleslaw and corn on the cob as sides and got coleslaw which was used by today and baked beans,no corn. Chips stone cold. Very shoddy service and order wrong. Won't be rushing back.

Usual, cold and missing items. Poor show

This food never arrived.... was shocking

bit gutted the 7 sauces were missing! we ordered them as we were low on sauce indoors.

Reasonable price , well cooked, still hot

My Gravy wasn`t put in, I asked for breast and thigh meat. No Drumsticks. All i got was drumsticks. Maybe your employees do not understand English

we really enjoyed very hot and tasty food thanks.

What more can I say that hasn’t been said. Never have I felt the most pure and welcoming warmth like I have in KFC today. Josh, someone I can only hope my daughter can bring home to me one day when she’s older was not only super helpful but was a shining beacon of inspiration. The way my food was brought to me not only hot, but fast and fresh truly embodies the customer experience bench mark that only a master of his craft like Josh can uphold. Sadly there was a bump in the road. A thin eyebrowed’ demon whose name I don’t care to know took the single most passive aggressive and demeaning tone I’ve ever had the misfortune of hearing. This un-named succubus, who I can only imagine is envious of Josh’s brilliance, failed to dim the shine and charisma that he’s has so effortlessly. Josh heroically saved my culinary experience by bringing a piece of corn to our table. He also paid my beautiful baby daughter a compliment saying she was “very cute”. “Yes Josh, as are you”. I wish I had the confidence to say that to his face. Upon leaving I could recall one time I’ve ever been so happy. That was bringing home my aforementioned daughter. P.S. Josh mate, that bird who tried to argue with you in front of everyone was slagging you off to one of her sketty mates on her break outside. P.P.S We’re all going next weekend for my birthday. You’re welcome to me. Feel free to DM on insta x All the best, Tom Insta @tom.wren_

Wouldn't normally leave a review, but the service we received tonight by Josh was outstanding. The first approach was welcoming, and nothing was too much bother, we were ordering 8 different meals, and nothing got missed or was wrong. Josh brought the food to the table, explained the other items were shortly arriving, etc, and halfway through eating, he approached us to see if everything was ok. I know a lot of this is part of his job, etc, but I've never received such high service from a young staff member, especially in a fast food restaurant. Well done Josh you are a credit to the company and made our daughters birthday meal very pleasant.

The chicken burger was tiny and was falling apart awful

I was uodated of delivery time, and the driver apologised. No problem, and I respected his explanation. very pleased, and recommended.

Totally wrong order delivered! I even left a tip 😩

Food was cold bun was stale and off absolutely terrible not for the first time from this KFC

Delivery was on time,however, KFC missed on of our order: x1 Large Popcorn Chicken and it's a frequent mistake happened most the time!!!!!

Didn’t receive order so not very impressed

Food was cold, only thing that was warm was the gravy!

I order food and got the wrong order so no good service for me either i need a refund

Never came , kfc was shut Awful place

Food was warm chips warm poor value for money

Delivery driver was honestly so so sweet, best one i’ve had!! Food came so quickly too - and hot !!

Food was cold service was poor and it's soulless there

Had like 3 things missing and got things I didn’t even order my order was completely wrong didn’t have no popcorn chicken mini fillets or any gravy or sauce only thing that was right was the chips I got and the can of tango dunno how it’s possible to get a order so wrong

All good other than not quite hot enough

Staff were helpful. Place clean and tidy. Food was hot and fresh. So we returned a couple of weeks later. Only downside this time was had 4 chicken wings in the bucket that no one eats. But that won't stop us going back again. Looking forward to next week for the next bucket.

I ordered extra piece of original chicken for 2.69 and got a chicken wing, which was not working £2.69.

Good was really good, staff were friendly and efficient.

It was only one meal when there is post to be two

Order was wrong and items were missing will not be ordering from here again

Ordered 3 mash waited an hour and a half and they delivered 3 pots of gravy! Obviously didn’t have mash at this restaurant but shouldn’t have accepted the order then!

Very poor service some of the food was missing

Food missing, food was freezing cold! Considering the driver was at the restaurant for over 40 mins - it’s disguising! Avoid! Dont waste your money!

Avoid this place at all costs! A disgrace to the traditional Kentuchy Fried Chicken! Dirty tables, Bathrooms unproperly cleaned, Careless staff, and Lack of assistance at most. I've visited this place earlier today with my family, as we were all craving for some original and delicious Kentuchy Fried Chicken. After ordering a couple of things, we patiently started to wait for our food. The waiting process took around 25 minutes, which is quite a lot if you ask me, considering the size of the order. We then picked up our meal, but that's when the trouble began. We noticed right away that almost HALF of our order was missing. Not to mention that the food we received so far was cold and dry. It took way too much time to receive the rest of the food because the staff didn't seem to care at all, they just kept avoiding us. Personally, I wouldn't recommend this place to anyone. By this point, I've been to this place twice and each time I had a bad, unpleasant experience. This fact can only mean that the place as a whole is just too bad and unproffesional at serving people. Really disappointed. Not worth spending your money in here.

I have not received my order I got a text saying I am here but there was nobody there this is the second time this has happened to me !

Food was stone cold and took over an hour to arrive

If you look carefully I gave 5 star because the location is just right, the staff on the other hand keeps making mistakes with orders and keep getting things wrong so I would not recommend, try kfc north harbour of Gosport. Or just go to a McDonald's

Didn’t receive half of our order

delivery late, as driver decided to stop at Mcdonalds. Chicken pieces was seriously greasy, had ditch 3 pieces it was drowning in it

food missing but no point in reporting as just eat ignore.

delivery time and quality was fine but this is the second time I've order from kfc and had items missing.

food was cold and not Bottled drink with the meal

Do not order through just eat any problems they just pass you back and forth without sorting out any problems! Food I recieved was a disgrace! Kentucky Nothing like it use to be these days..

delivery guy very rude. didn't even speak and just stuck his arm out and gave me the food! what happened to service with a smile?!

The food was stone cold and the drinks were warm. Every time i checked the delivery times it kept getting later and later

The burger was Soggy and cold not what you would expect when you spend good money on food I think it’s only reasonable if I receive a refund

Our order never arrived as you delivered it to a wrong address, even though the correct address was on the order. You delivered to PO16 8XB, and we arranged delivery to PO7 6LR, as shown on my order.

Order incomplete. Third of the chicken not in the bucket.

Chicken gets smaller, 3 piece meal and the chicken is small.

Food never arrive and has been marked as delivered. I did not get the service I paid for.

Undercooked chicken burger, no beans - provided gravy. Ordered a cookie never arrived.

live in titchfield (15 mins from store) and lederle get it right every time and it arrives hot, shame other resturants like mcdonalds seem to struggle with this and they are even closer

Its a long wait to receive order. They appear to be short staffed especially with the Drive Through Area.

Thank you. i think the roll was the wrong one for the BBQ Burger it had sesame seeds on it. But the food was lovely thank you.

all the food cold after delivery time changed from 12:55 to 14:05 ! absolute waste of 35 pounds even the gravy was cold and that's usually piping

What WAS delivered was cold. Items missing. Will not order from them again, both KFC's had missing items. It's either them or the delivery drivers

there was multiple items missing

The food was still hot and very nice

Burger just chucked in the box upside down

Quick delivery. Food was cold, rice box was the worst I’ve ever had. Rice cold, zinger chicken cold. Very little chicken and rice. Very poor for the price. Zinger rice box is my go to and I was so disappointed in it. Chicken wings over cooked and cold.

I did not receive my order at all I was at the front of my flat waiting for half an hour when I got the text saying courier is near but no body came not happy as not eaten all day so I'm due a refund and won't be ordering again !

Good food delivered promptly, I am very satisfied with my meal.

I've been instructed by the Manager before to ask for any alterations to anyone order. So I ordered the fourteen (14) piece bargain bucket. But requested only two(2) drumsticks! as expected I was informed that they would do their best but couldn't guarantee my request. This I understood and accepted. Now it's a forty (40) minute round trip to this KFC for me. So imagine my dismay, when I got home to find TWELVE (12) were twelve DRUMSTICKS!!! Not happy to say the least, as I had to go all the way back again to sort out the issue and this isn't the first time it's happened. Compensation (joke) an extra bag of fries!! Gee thanks!!!!! Moral of the story ad careful what you ask for!! Because someone thinks it's funny!!! Trust me it's not.

food got here 35 minutes later than stated and was cold by the time it arrived.

Never got it No knock on the door Easy left outside. I want my money back

Not bad it's a KFC that's what you get 😉

Worst kfc I’ve ever had no eaten one but most of it cold and half wrong

What can I say, KFCs delivery is far superior to McDonald's. Everytime I've ordered with them the delivery has been early, piping hot and 100% correct. Exactly the opposite from McDonald's who I will no longer order from