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2.9

Based on 12.168 opinions finded in 4 websites

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Nº 191 in 217 in Gosport

CUSTOMERS TALK ABOUT DISHES WITH..chickenapplepaycheesebaconcoffeecookedsausagecokenuggetsmeltedcreammozzarellaegg

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food purchase came cold, both drinks came half full. no straws no dips. cold soggy chips. not the best shift on today.

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garry . 2025-04-08

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Freezing cold meal once again !!!!

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Sarah . 2025-04-08

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I’ve ordered from here for my grandson’s several times and they never include the sauces chosen or straws and the chip containers are half full.

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Deborah . 2025-04-07

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fries we're free cold and something was missing

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lisa . 2025-04-07

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they forgot the toy, my son was very upset

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Ashleigh . 2025-04-07

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waited almost 3 hours for cold food with a few items missing.

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Amber . 2025-04-06

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We ordered fries and they didn’t come and we would like Are money back please on the chips

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Glyn . 2025-04-05

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Once again most of my order is missing

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Sam . 2025-04-05

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All food was cold and no dips were included

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Ali . 2025-04-05

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very disappointed as ordered a milkshake which is very underfilled. have noticed this is a regular occurrence with your drinks whether in drive thru or ordered on app. missing straws, again happens regularly. staff clearly need retraining on how to fill an order, maybe a tick list needed and to be able to track who fills in an order. basic laziness

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Mrs . 2025-04-05

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I didn't get my brownie that was on my order

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Amy . 2025-04-04

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Food order wrong AGAIN, NEARLY EVERYTIME SOMETHING WRONG.

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John . 2025-04-04

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Beautiful burgers. Needed heating up though.

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Gill . 2025-04-04

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ordered at 10pm and attempted delivery at 0040 and woke up my kids. totally unacceptable and a full refund is requested

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Paul . 2025-04-04

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Finally another complete order and hot to eat.

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darren . 2025-04-04

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Brockhurst McDonald's are useless. never any sauce for nuggets,never any straws, and they forgot the mine craft toys. At least this time I got my full meals. Makes you realise education is important.

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Naomi . 2025-04-04

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Missing item, missing straw and missing free gift 😪

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Paula . 2025-04-04

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no toy with the Minecraft meal and no sauces, that were chosen, to go with the chicken selects. there's always something missing or something wrong with my order

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clare . 2025-04-04

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Half my order missing… AGAIN!!! I expect a refund this time!

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Sherie . 2025-04-03

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All that turned up was 2 drinks no food at all. Not drivers fault

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Connor . 2025-04-03

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Says order was delivered yet didn’t arrive at all had no code taken or nothing clearly stole the food

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Keisha . 2025-04-02

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Took an hour and a half to deliver and the food was cold. Complained and got £4 credit for a £20 order. Ridiculous

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Katie . 2025-04-02

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Was cold no serviette, or straws

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Lynn . 2025-04-01

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No fries for any of the meals we ordered. 50% of the time the order that arrives is wrong.

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Zoe . 2025-04-01

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Didn’t even get my food and they won’t give me my money back

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katy . 2025-03-31

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My kids dinner arrived cold waited over a hour aswell mot inpressed will not be ordering again

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emma . 2025-03-31

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Apart from being 1 1/2 hour to get to my door the drinks were not right and food was cold

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Paul . 2025-03-31

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Milkshake was half filled up, clearly had missing ingredients in the shake as also tasted a lot like dark chocolate, very bitter.

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O . 2025-03-31

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Delivery time kept getting later and when my order arrived I received none of my food items only a medium Coke. It’s ridiculous. Almost Everytime I order something on here an item is missing. Never ordering mc Donald’s on here again!

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Holly . 2025-03-31

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Order was on time, but unfortunately, they delivered someone else's food. completely different to what I had ordered.

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Marc . 2025-03-30

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ordered pancakes and sausage with syrup. Received 3 cold, plain pancakes with nothing!!!

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liz . 2025-03-30

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Said order was on way but driver was sat at the McDonald's for about 15 mins on tracking. Food was barely warm aswell

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Reuben . 2025-03-30

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I literally starved I waited that long

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lou . 2025-03-30

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It was 4 hours late, I want a full refund we had to get other food, we even went to McDonald's when it was 2 hours late and they didn't even have any idea of our order

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Kerry . 2025-03-30

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waited 2 hours and never arrived, had to go in person

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Ellie . 2025-03-30

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Would give 0 stars if I could. Absolutely ridiculous! Delivered 2 hours late. Delivery guy said our food was stone cold as he had been given it an hour beforehand but with no drink! Items still missing. Don’t bother with this McDonald’s

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Emma . 2025-03-30

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Waited over 2 hrs for food and all the food was cold and was not able to eat it. also no straws for drinks or ice and mcflurrys were melted and not the flavours ordered.

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Donna . 2025-03-30

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missing all the chips and the big Mac after taking an hour and a half. absolutely useless

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Paul . 2025-03-30

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I waited 2 hours for my food, it’s says it’s delivered and has not arrived

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Jess . 2025-03-29

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Only half the order was delivered, it would have been better to go to the outlet myself, not a good service

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Bruce . 2025-03-29

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I WILL SAY IT AGAIN... WHERE IS THE SAUCE

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Teagan . 2025-03-29

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No food arrived only 2 cold coffees

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Alana . 2025-03-29

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Got sent small white coffee ordered large latte... Ordered 2 porridge with syrup got sent jam, asked for apple fruit bag sent a carrot sticks bag and one of the mcmuffins was missing the extra egg... Not great service today

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Steve . 2025-03-28

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Food delivered fast but food was cold, no sauces or straws provided.

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leonnie . 2025-03-28

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missing half of what was ordered. absolutely useless

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Tom . 2025-03-28

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The Big mac was missing top of the bun I really think it was chucked in chips all over the place

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Roy . 2025-03-28

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Forgot a whole meal …so now I’ve had to order a kebab for my self as they are reliable …shocking really not happy at all

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Stacey . 2025-03-27

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Food was terrible, it was cold and came with only half a burger not made

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Will . 2025-03-27

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Delivery was an hour and a half, by the time we got the food, everything was stone cold! Wouldn’t normally write a review, as I appreciate things happen but when I queried its delay with the driver he just shrugged his shoulders and asked for the code. He could have at least apologised! Shouldn’t have tipped him.

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Lynette . 2025-03-27

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every bit of food stone cold. a £2 refund is simply not good enough.

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Craig . 2025-03-27

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I am very disappointed with this order as one of the big Mac house was incomplete and did not have a role on top. It only had the bottom and middle one. Also, one of the drinks had spelt.

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Mary . 2025-03-27

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Food is stone cold not fit for consumption

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Tracey . 2025-03-26

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Was twenty minutes late. Food was cold. No straws or sauce which i paid for. Ordered new minecraft meals also had no sauce which was included in the meal.

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Teagan . 2025-03-26

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Placed order and told 30-40 mins delivery time...that was at 18:22....the order finally arrived at 20:08....which is apparently a slight change to our delivery time.

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Daniel . 2025-03-25

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most of the food was cold and dip was missing

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Hannah . 2025-03-25

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The delivery driver gave me the wrong delivery and it was a drink when I ordered 9 chicken nuggets and chips with no drink awful

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Kiera . 2025-03-24

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Food cold and late might as well if walked over and got it myself

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Mathew . 2025-03-24

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Dips, straws, napkins all missed, food was pretty decent except for mozzarella sticks and fries

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Jamie . 2025-03-24

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Food always turns up cold, items missing and never put any sauces in the bag.

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Kiera . 2025-03-23

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late, cold and lots of items missing

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Dave . 2025-03-23

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Drink half full, burger missing, all fries undercooked and other burger bun wet

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Liam . 2025-03-23

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I really dont understand how they get it so wrong everytime! Always something missing, this time 2 kids meals missing, like how? The receipt is on the bag and clearly states whats ordered haha the mind boggles!

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Cassie . 2025-03-22

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Food was over an hour late. Cold. And items missing. No straws or serviettes. Totally disappointed

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Stacey . 2025-03-21

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No cheese sauce in the Philly cheese stack.

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Tarnya . 2025-03-21

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Food was very appetising and still warm overall a pleasant experience

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Sean . 2025-03-21

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How hard is it to remember to put sauces in the bag? Every single time you forget.

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Michael . 2025-03-21

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Sat there for over an hour with our food

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Tiffany . 2025-03-21

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Amazing best cream ever and I just got laid too so ya know I would know about cream :)

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Paula . 2025-03-21

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Food turned up without sauces and looked like it had all been thrown around in the bag

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Ben . 2025-03-20

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Food hot and tasty, driver was brilliant very polite and respectful

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Caroline . 2025-03-20

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my order turned up, without straws for my drinks, no dips, and had looked like it had been thrown around in the bag, really disappointed

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Joshua . 2025-03-20

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Second time that items are missing. Not the delivery drivers fault, McDonald's what is going on

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Robert . 2025-03-19

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The food wasn't very warm and there were no straws for the milkshakes!

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Victoria . 2025-03-18

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Drinks were flat and half empty. Chips were also filled halfway. Everything was cold

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Jess . 2025-03-18

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Delivered somebody else’s order

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Nicole . 2025-03-16

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Awful, pulled in at drive through at 12am after a journey as the branch is listed as open 24 hours; when we went to order at the microphone we were told ‘we are closed someone has moved the cones’. I asked if they were a 24 hour restaurant and was told sharply ‘yes but we close for a while every night’. I then asked ‘how long will you be closed for as we would wait’, with the reply, ‘don’t know how long it will be’…….silence. I then asked ‘is there anywhere else we could get something to eat in the area?’………’no’ was the abrupt reply. We then drove off. No apology or time for reopen was given. Dreadful service and won’t be back. I understand if they have to reconcile systems etc but surely they would know how long this would be.

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graeme r . 2025-03-16

MORE AT TripAdvisor

When my food arrived it was cold and soggy it wasn’t very nice and the forgot my sauces

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Lewis . 2025-03-16

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Food was cold and melted when it arrived too!

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Lauren . 2025-03-16

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No dips , terrible service from McDonald’s and the driver not checking

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paul . 2025-03-16

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the food was cold. and the burger was hard.

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Michelle . 2025-03-16

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When my order arrived it was really cold and the bag was open . My husband took it back to the resturant and they wouldnt change the irder we were offered a refund of £4.82 which isnt exceptable as the food was good . I want to be refunded fully

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Martin . 2025-03-15

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It was all thrown in the bag not wrapped properly and all stone cold shocking service

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Matt . 2025-03-15

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Finally an order received correct and hot.

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darren . 2025-03-15

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Missing food item's,no dips,no straws,cold

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Sarah . 2025-03-14

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food arrived cold and without a straw for the milkshake, twice the food delivery time was updated so i do not believe the driver was waiting for my food to made

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Robert . 2025-03-14

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Food was cold, order was wrong and the fries had been packed so poorly they were not in the box but loose in the bag

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Mel . 2025-03-14

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Bag open, food missing & what was there was cold!

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M . 2025-03-14

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Sauces missing even after putting a note , all 3 drinks were half full , there was lettuce in burger when there shouldn't be chickhen nuggets missing , chickhen select missing and NO straws and when call no answer

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Abbie . 2025-03-14

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The drinks had split and the driver opened d the drinks bag and it ruined the food and the we realised they forgot the cookie

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Callum . 2025-03-13

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Upon opening my burger there had been a bite taken out of it and spat back in the box, the bag was sealed so could have only been done by a member of staff. Disgusted and will be reporting to the relevant authorities.

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Matthew . 2025-03-12

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Arrived Hot and everything perfect

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Kayleigh . 2025-03-11

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Very fast service and the food was quality. The manager Emmanuel was very helpful and nice with helping us place our order :).

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Joshua O . 2025-03-11

MORE AT TripAdvisor

Ordered a quarter pounder meal and got a double, which wasn't very nice, and chips were cold. 10/10 for delivery driver though

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Charlotte . 2025-03-11

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I wouldn’t even give 1 star. Order says delivered but never arrived!!

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Jasmine . 2025-03-09

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Didn’t get the full amount of mozzarella dippers

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Matthew . 2025-03-09

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All dips for chicken nugget share box and straws were missing, the bag was so heavily packed that it tore as soon as my husband took it out of the drivers satchel… which then meant it dropped to the floor spilling half the chips out onto the floor.

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Rebecca . 2025-03-09

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Food was missing! Food was cold! Drink was cold! Food was crushed!

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Emma . 2025-03-09

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Had food missing from the order the chips were cold and barely cooked. The children's meal was so squashed it had slid apart and was cold and chewy they sent a book instead of a toy. The drinks werent even half filled. The bigmacs didn't have hardly any sauce all you could taste was the ridiculous amount of lettuce. The burgers can't get any thinner.

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Naomi . 2025-03-09

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Waited for 2hrs for order and when i turned up we are missing two meals. There were no straws.

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Teagan . 2025-03-08

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This is absolutely awful, brockhurst gate need a new manager to keep allowing half orders to come out, I checked it in front the delivery driver who them refused to take back my order. McDonald’s sort it out!

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Kelly . 2025-03-08

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