GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.2

Based on 941 opinions finded in 1 websites

site_photo4

Nº 187 in 210 in East Cambridgeshire

CUSTOMERS TALK ABOUT DISHES WITH..chickencooked
Score
OpinionsNoteGoogle9413.2

comment_iconOpinions

Great service and very tasty food. Served by wiktoria

site_logo

chApter . 2024-12-01

MORE AT Google

We went to Ely K>F.C. for a bargain bucket. The amount was short, they did amend it. But it was very greasy, not the usual that I have had before.

site_logo

Kathy Ingram . 2024-11-25

MORE AT Google

Cleanest KFC I've been to in Cambridgeshire. Thank you, Akmal and staff for the service. Food was cooked thoroughly and served fast. Very seldom that we go here in the Ely area and was impressed by the service given to us. Well done!

site_logo

Jeen April Del Mundo . 2024-11-24

MORE AT Google

Time and time again we give chances. Went through drive thru months ago to be told no chicken. Today served a salad with no fork. Told me to wait while went to stock room. All food went cold. Sipped on our half filled drink as they out of right size cups. They had Uber driver bring me a spoon!!! Husband went to refund and manager named Akmel wasn’t going to refund the drinks we had sipped on. Drove out of our way in rain and cold to come here. This place is always beyond diabolical. No more chances. Rude and ignorant staff. Asked for franchise owners details and refused. One star is far too high.

site_logo

Anne Marie Holliday . 2024-11-24

MORE AT Google

Super polite, nothing was too much trouble for Akmal. Food was as it's supposed to be at KFC, and was finger licking good. We'll be back!

site_logo

Daniel Lay . 2024-11-24

MORE AT Google

Very good staff Highly recommended

site_logo

Jinder Shergill . 2024-11-21

MORE AT Google

Akmal every time give best service thanks KFC ely

site_logo

Miriam Rudo . 2024-11-16

MORE AT Google

Food dry again. Food wrong again.

site_logo

Paul Burroughs . 2024-11-10

MORE AT Google

Highly recommended and excellent service

site_logo

Sangeetha Das . 2024-11-03

MORE AT Google

Very quick service and tasty food.. highly recommend 😋

site_logo

Aayush M S . 2024-11-03

MORE AT Google

Very tasty food and good atmosphere

site_logo

Emil Todorov . 2024-10-27

MORE AT Google

Unprofessional, rude . How on earth KFc Given franchise to these guys . Absolute disgrace service on the tills .

site_logo

HARI BABU NAVULURI . 2024-10-22

MORE AT Google

I guess I was a real nuisance as a customer. Especially since we were the only customers. We didn't hear "good evening", "thank you", which should probably be standard, and a smile.

site_logo

Przemyslaw Marszalek . 2024-10-22

MORE AT Google

Great place to vist! Really enjoyed with family! !

site_logo

Kiran Chand . 2024-10-19

MORE AT Google

I love the supervisor Mona she is very fast and good service

site_logo

Mohammed Arif . 2024-10-19

MORE AT Google

Very tastey food & good service👍

site_logo

Travel n Flavour . 2024-10-09

MORE AT Google

Hot wings were incredible. Highly recommended! Served piping hot making the flavours extra delicious. :)

site_logo

Larina Fernandez . 2024-10-09

MORE AT Google

We had received a very good service in KFC , staff member Chandu was so friendly and helpful.

site_logo

Kiran Sandhu . 2024-10-06

MORE AT Google

Staff service is excellent Food is fresh. Chicken pop corn is delicious.

site_logo

Sukhwinder Singh . 2024-10-06

MORE AT Google

Good and friendly customer service

site_logo

vivian nwanebu . 2024-10-06

MORE AT Google

Could have been better, there was chicken that we swore wasn't cooked and threw out 3 out of a bucket. It was a busy Friday but shouldn't have made a massive difference

site_logo

Oliver Mawe (RikAlder) . 2024-10-05

MORE AT Google

Great food great service would 100% recommend

site_logo

Kieran Harrington (KIZZA) . 2024-09-30

MORE AT Google

Speedy service and great friendly staff

site_logo

Lord Eddard Stark . 2024-09-26

MORE AT Google

"I recently visited KFC and was extremely impressed with the staff's excellent customer service. From the moment I walked in, I was greeted with friendly smiles and a warm welcome. The team was attentive, professional, and made sure my order was taken quickly and accurately. Even during a busy time, the staff remained patient and efficient, making sure everyone was well taken care of. It's not often you see such a dedicated and pleasant team, and their positive attitude really enhanced my experience. Kudos to the staff for their hard work and great service!"

site_logo

Aayat Sani . 2024-09-23

MORE AT Google

Always feel very welcomed, delicious food, and Eldho is a top bloke, always smiling and makes every visit a pleasant experience

site_logo

aaron drayton . 2024-09-21

MORE AT Google

This is a pretty terrible KFC. The wait times are always ridiculously long, even when it is not busy. The food is rarely fresh and never as nice as other places I have had KFC

site_logo

Joe Bryant . 2024-09-19

MORE AT Google

Absolutely shocking!! Went through the drive through, no other cars inform of us. We got told at the last window to wait in one of the bays! We waited 20 minutes & no one came out with our food, but all the other cars behind us that eventually came all got their food straight away. HOW LONG DOES IT TAKE TO DO A 6 PEICE BARGIN BUCKET??!?!? Had to go into the restaurant & ask where our food is? They hadn’t even started it. They’re more worried about the people inside. I’m sorry but I think you need to think more about the drive through & how long you’re making them wait. Will not be going back until they sort this out. Didn’t even get a sorry or any ounce of urgency when I said we had been waiting 20 MINUTES for our food.

site_logo

Victoria Shoemark . 2024-09-19

MORE AT Google

Good service and every order ready on time

site_logo

Zeeshan Ahamad . 2024-09-14

MORE AT Google

Food was tasty and customer service was quick.

site_logo

Treasure Nwanebu . 2024-09-14

MORE AT Google

Great customer service, the chicken was hot and tasty, I will come back for more.

site_logo

Vivian Nwanebu . 2024-09-08

MORE AT Google

Disgusting. Won’t even feed it to the pigs in the barn.

site_logo

Adil Begdouri . 2024-09-08

MORE AT Google

Very friendly man Helped with order

site_logo

Adrian Bussey . 2024-09-08

MORE AT Google

Food is fine but it really annoys me they always put your food to 'ready' on their screen just to hit targets and it's never ready. Frustrating.

site_logo

Tom Alex . 2024-09-04

MORE AT Google

Quite possibly one of the best serviced KFC I have been to, a special note to the good service from the staff member Will, who made the impeccable service stand out quite so much. Food was great as always - can't complain!

site_logo

Christopher Attrill . 2024-09-04

MORE AT Google

The food tastes amazing and it came out hot and quickly. Will served me and he was friendly and easy to understand. Overall it was a good experience.

site_logo

Ryan Smith . 2024-09-01

MORE AT Google

Food was as good as usual just like other shops. My orders at this KFC have been good and hot. Sometimes the tables need a bit cleaning (although customers should really put the tray and rubbish to the bin), but overall the shop is clean!

site_logo

Chung Yan Wong . 2024-08-25

MORE AT Google

My zinger Burger is fresh and hot. And the new fries are really finger lickin good!!

site_logo

Uday kumar . 2024-08-25

MORE AT Google

A bit of a scruffy dump but the meal was very hot and tasty and reasonably priced.

site_logo

Janet . 2024-08-25

MORE AT Google

Once a year whilst on holiday in the Ely area with my family who live there I go to KFC Ely. Two years ago they had run out of chicken! It was a week night at about 2130hrs which is I believe an hour before closing. This year, in August in the evening of a Monday night I ordered a bargain bucket. "We only have drumsticks" I was told. "The breast portions are more popular. I can give you some chicken bites with it" I was somewhat taken aback by this situation since KFC only sells chicken in some form and I'm guessing the bargain bucket is still popular. Why if the manager knows that people request breast portions more than a variety of portions, does she not compensate in her ordering? I was additionally told that an order was expected in 15 minutes and that I could wait. I elected to do that and 30 minutes later, not 15 as promised, my order arrived. I had been offered a free drink whilst I waited which I declined. I didn't see a delivery truck or van arrive but perhaps I missed that. I consider this very poor service on both occasions. The food was great as it should be. There is no atmosphere in the shop.

site_logo

Peter Stewart . 2024-08-24

MORE AT Google

Good service specially Akmal give us with smile

site_logo

Stefanita Balanel . 2024-08-20

MORE AT Google

The staff was very great very helpful on time and the food was very hot great

site_logo

Jesse Brock . 2024-08-18

MORE AT Google

One member of staff this side of the kitchen on a Friday teatime.... She was great and managed to keep smiling despite being rushed off her feet. It took 15 mins or so to get our food and then it was wrong but this isn't her fault, it's yours for leaving her in this situation. Food was a mix of hot and cold, chips roasting, fillet pretty cold, Twister good temperature. Tables needed a clean but understandable that they were like this given the lack of staff.

site_logo

Lesley Elding . 2024-08-16

MORE AT Google

Good customer service by KFC staff member Chandrasekhar, had friendly conversation with him, I would like to come over again.

site_logo

Ravivarma Ramavath . 2024-08-12

MORE AT Google

really great food, good place to come to eat

site_logo

mehwish noreen . 2024-08-12

MORE AT Google

very fast service and good food

site_logo

wiki drobisz . 2024-08-11

MORE AT Google

Good customer service and hot food

site_logo

Calista Naticchioni . 2024-08-11

MORE AT Google

Good service and friendly staff

site_logo

Gurnaaz Shergill . 2024-08-10

MORE AT Google

Akmal great service and always kind and polite only reason I go to this kfc is to see him

site_logo

Jordan Prince . 2024-08-08

MORE AT Google

The drive way it was closedown, not enough staff, and chip sogy .

site_logo

miky godoy . 2024-08-02

MORE AT Google

Previously happy but lately something's been going wrong. We tried ordering online twice in the last couple of months. Both times the app declared our order "undeliverable" and the second time I would have been out of pocket if I hadn't complained.

site_logo

Tom Hanrahan . 2024-08-01

MORE AT Google

Best chicken I've had in a while from Ely KFC.

site_logo

Bob Stocker . 2024-07-31

MORE AT Google

We had received a very good service in KFC , staff member Chandu was so friendly and helpful. I appreciate the service and hard work of every colleague in KFC. The Manger is also very good who is looking after the staff and well managing the store. Thanks to everyone in KFC who is putting their efforts in satisfying the customers.

site_logo

Pagadala Manisha . 2024-07-28

MORE AT Google

Exceptional dining experience at this KFC and I got the food on time and especially got a great service from the staff Mr Eldho and very friendly and also food was mouthwatering……

site_logo

Wilfred Antony . 2024-07-28

MORE AT Google

Very happy and nice people ,fast and the food is good,I test and like this it matches world standard for sure,I will keep on going there

site_logo

Givemore mukosera . 2024-07-27

MORE AT Google

This new kfc near my home is a dream come true as i am a huge fan of Kfc . I went there last night , the taste the same for which Kfc specialized . The staff works at an electric speed . Simply great service 👍👌

site_logo

shazil Dehllon . 2024-07-24

MORE AT Google

Food , services, environment and staff was too good. specially Mr akmal is too gentle towards customer.Thank you Mr akmal for your extraordinary services.

site_logo

AWAIS IQBAL . 2024-07-22

MORE AT Google

Staff is too good .food is fresh and tasty. Mr akmal and his team services is tooo good. 😊 😃 😀 😄

site_logo

Amna Awais . 2024-07-22

MORE AT Google

Good service and staff also very nice. Specially one Muhammad Akmal gave me fantastic service. Food is also Good 👍

site_logo

Umair Ghumman . 2024-07-21

MORE AT Google

Food is fantastic very tasty yummy and yummy food service is very good and price is good

site_logo

sandeep Reddy Pulagam . 2024-07-21

MORE AT Google

Service by M. Akmal was awsome. He has great skills to deal with the customers.

site_logo

Bilawal Hussain . 2024-07-21

MORE AT Google

Very friendly staff and clean restaurant

site_logo

chandu thallapally . 2024-07-21

MORE AT Google

Good food and great service. Highly recommented .

site_logo

Gilu Jose . 2024-07-14

MORE AT Google

Always messing orders up! Tonight got order home and 2 of burgers smothered in ketchup instead of mayo

site_logo

Nicola R . 2024-07-12

MORE AT Google

Akmal was very helpful and brilliant service

site_logo

Tommi Dornan . 2024-07-08

MORE AT Google

Food was tasty and especially the signature fries.

site_logo

Nimmy Varghese . 2024-07-06

MORE AT Google

I recommend this store as they always gave me best service and food was always hot and fresh. Thank u guys

site_logo

Sukhwinder Kaur . 2024-07-06

MORE AT Google

Food is delicious ,, they gave me hot and fresh chicken

site_logo

Mona Nasitem . 2024-07-06

MORE AT Google

Not sure if I’ve ever received the correct, full meal. I usually avoid, and only go here when someone else wants it. KFC fries are terrible.

site_logo

H ammertime . 2024-06-24

MORE AT Google

Multiple times they have messed up an order. Once they only gave me 2 pieces of chicken when there’s men to be 3 as well as giving me 2 pots of beans instead of 2 chips honestly the service is horrible how can you be this stupid

site_logo

marley ottaway . 2024-06-21

MORE AT Google

Very clean store. Food tasted fresh and service was fast. I would recommend this KFC in this area.

site_logo

Sohail Khan . 2024-06-16

MORE AT Google

Food was awful, did not get our order right! It's not hard getting this food right it was not a busy evening, very disappointed.

site_logo

Jane Shepherd . 2024-06-09

MORE AT Google

Smallest chicken wings I've seen so far

site_logo

Philbert So . 2024-05-28

MORE AT Google

Be careful when ordering a zinger tower anything online from this KFC. We have never received a hash brown or cheese in our Zingers and the food was cold. When I called I was told it was ‘costly’!!! But when I order and pay for a Zinger I expect a Zinger! No refund was offered only the offer of extra food next time but surely that is costly! Won’t be ordering from this awful Ely KFC again online.

site_logo

Deborah Graves . 2024-05-23

MORE AT Google

Not the best but certainly not the worst I've been to.

site_logo

HavoK GT . 2024-05-20

MORE AT Google

This kfc should win an award for greasiest kfc chicken. First visit to this location and I couldn’t believe how greasy the food was. There are some upset stomachs in my household this evening.

site_logo

K W . 2024-05-11

MORE AT Google

Quality of food 💯 speed of service also good overall amazing customer service

site_logo

Akmal Gopayra . 2024-05-09

MORE AT Google

Food okay except ordered a Pepsi max and was given a Lipton ice tea, also the rice box was completely different from last time

site_logo

Henry H . 2024-04-26

MORE AT Google

Standards KFC. Good position and drive in

site_logo

PostcardfromCambridge ! . 2024-04-01

MORE AT Google

Only ever had hot food here once every other time it was cold. No hand wipes and only a few of the staff bother with good customer service Edit: should have learnt the last time, what a hell hole, I love KFC but this place is killing it, its a shame really

site_logo

matthew thornton . 2024-03-31

MORE AT Google

Slow service,unhygienic (no-one wearing gloves) around worst KFC I have been to

site_logo

antony monger . 2024-03-31

MORE AT Google

Very slow service. Ice cream machine broken and money not refunded. Food either way to hot or freezing cold. Decor is weird and feels too open. Staff have very poor hygiene, with kitchen staff not wearing gloves or any PPE. Everything looks greasy too. Very much do not recommend. Just go to McDonalds. It's much nicer.

site_logo

Will Novick . 2024-03-28

MORE AT Google

Went in again recently, and they seem to have been listening to customer reviews - things are getting better - still some way to go but they have obviously made a big effort to improve their offering.

site_logo

Harriet Poole . 2024-03-06

MORE AT Google

Of the fast food on offer at the Leisure Village, this KFC is better than the alternatives. Queue is usually ok, the drive through is pretty efficient and the food is as expected.

site_logo

Phil Knighton . 2024-02-23

MORE AT Google

Its alright but nothing exceptional really. Slighly slow recieving orders and the staff seem to not know what they're properly but its decent enough for some quick grub and I've seen much worse. Its average.

site_logo

Max France . 2024-02-12

MORE AT Google

The Ely KFC team have now taken to giving themselves fake 5 star reviews to increase the review score. Lies wont cover up this awful place!

site_logo

Mark Graves . 2024-01-31

MORE AT Google

Ely branch is in a completely different league to the March branch. Far better service.

site_logo

Glen johnson . 2024-01-29

MORE AT Google

Best KFC crispy chicken hot chips no pepsi max on tho as was pouring from warm bottles

site_logo

David Plumb . 2024-01-24

MORE AT Google

Good branch of KFC because it has fast service and staff is cooperative. Althought taste is same as other branches but I would recommend this branch due to fast service and less rushy area.

site_logo

DASHING INNOCENT . 2024-01-21

MORE AT Google

Went because I'm originally from the US and thought...why not try the difference between the UK and US KFC. Normally I'm not a huge fast food person, but sometime you just need something for dinner quick. I've been to numerous KFC's growing up in the US. I have even visited the original KFC restaurant/museum in Corbin, Kentucky. There is always going to be differences when this chain goes international. Some items are different and some are the same. Chicken was good at this location and less greasy than in the US which was great. They didn't have coleslaw available when I went which was strange seen how KFC is known for not only their chicken but their slaw too. Staff working were kind and friendly. Now I can say that I visited once. Not entirely impressed but not disappointed either. Service was fast, staff was kind, food was just ok.

site_logo

Jub's Journey . 2024-01-21

MORE AT Google

Went to KFC last week. It was a wonderful experience. Food was nicely cooked and served professionally. The signature fries were awesome... The staff was well trained.

site_logo

Rehan Mirza . 2024-01-17

MORE AT Google

Chips are lovely! Quick service!

site_logo

lauren Anne . 2024-01-16

MORE AT Google

Food is fantastic it's very tasty chicken good service and price is very reasonable 🍗❤️

site_logo

ajay kumar . 2024-01-13

MORE AT Google

I though all KFCs were the same until I went here. Staff are disorganised and out of my two visits, they missed food out both orders. If you go here, check bag before leaving!

site_logo

LC . 2023-12-14

MORE AT Google

Food cold every table dirty floor dirty don't even look in the toilet eat elsewhere don't visit

site_logo

Jason Moule . 2023-12-08

MORE AT Google

This is the most useless KFC you will ever go to. Totally incompetent staff, you are almost guaranteed to get the wrong food. Talk about useless

site_logo

Jonathan Butland . 2023-12-08

MORE AT Google

Food very good but wait times can be long when there is not many people there.

site_logo

WOTB SID “Doydoyz” . 2023-11-01

MORE AT Google

They were having problems with order screens aa wi fi was playing up. Even though order was excepted after 15mins was informed they were having problems but still managed to serve drive thru and people who order 15mins after. Only after complaining did my order and lady who ordered 6min before me turn up. This was my first and last visit to this branch

site_logo

Dennis Gilbert . 2023-10-21

MORE AT Google

Good and quick service chicken a little dry

site_logo

gary woodcock . 2023-10-07

MORE AT Google

I love the chicken hot wings 🤤🤤🤤🤤🤤🤤🤤

site_logo

ionut petrariu . 2023-10-03

MORE AT Google

Service is always slow here, regardless of how busy they are,chairs almost always on tables like they don't want you to stay! Orders are often wrong too.

site_logo

Charles bumfrey . 2023-10-01

MORE AT Google

Similary restaurants in East of England

restaurant_img
3.0

245 Opinions

location-icon12 Main St
Pizza & Pasta
outdoor_seating_135078takeaway_135078delivery_135078

I've been coming to Ali's for years and it's consistently top tier food. After moving out on my own I still insist on an Ali's when I come back to visit the parents. 10/10

restaurant_img
3.0

102 Opinions

location-icon16 Chequer Ln, Ely, CB7 4LN, United Kingdom
outdoor_seating_363453takeaway_363453delivery_363453

Freezing cold, Half of our burgers was missing, soggy, so disappointed!

restaurant_img
3.0

21 Opinions

location-iconStation Rd, Ely, CB7 4BS
outdoor_seating_385577takeaway_385577delivery_385577

Best station coffee I've had in a while, Thanks! Really friendly lady serving who was also happily helping with some customer service queries.

restaurant_img
3.0

94 Opinions

location-icon20 Market Street
Fast food
outdoor_seating_207931takeaway_207931delivery_207931

Always good tasty food, the owner is always friendly and polite, try their Tandoori Mix Special, and Garlic Bread with Cheese, they are both delicious, as are their Fries, I'm really a Chip fan not a fan of fries at all, so you know they must be good.

restaurant_img
3.5

79 Opinions

location-icon6 Churchgate Street, Soham CB7 5DR England
outdoor_seating_253889takeaway_253889delivery_253889

When I was broken down on a layby in the dark, AA with dragging their heels. The only takeaway that would deliver to me in my time of great need was dominos Soham, going through extra effort to help.