KFC Derby - Pride Park in Derby

Julie gave excellent customer service

it’s alright but they don’t do whompers anymore :,( also I don’t like dan, he doesn’t work there he’s just my neighbour who eats here and always comes home late at night, I’m convinced he’s not real

Good experience here good staff

Very friendly people here and great food

Great food , great service by julie. Live burton but travel a long way to get great food at this kfc

great restaurant, grest service, always nice hot food

Great service by Julie , very patient and serves with a smile

Great service and even tastier food :)👍 Looked after by Julie very well every time👍

Excellent service by Julie very kind and respectful very clean and tidy food was cooked to perfection cheers for the good and quality time

We visited here on a Friday late afternoon whilst waiting for my daughters train back home. We had the zinger tower meals and in my daughters words "it's the most picture perfect burger ever" 🤣🤣 as in,it wasn't all thrown together and chucked in the box. Anyway,the food was lovely and hot,service very quick from ordering at the screen. Lovely clean restaurant and friendly staff.

Excellent experience , great customer service, nice atmosphere 👍

Very quick and friendly service. Julie provided excellent service. Would recommend

clean toilets and delicious food , great friendly staff

Julie was amazing , clean and tidy restaurant

Julie is always brilliant , we love this restaurant , food always served quickly and efficiently and hot

Incredibly fast service, food came within 1 minute of ordering and the cashier was very helpful with assisting with our ordering.

This restaurant is so clean and staff so helpful and polite, food always hot

Julie helped us at the kiosk and was very friendly

Good service!! Especially Julie!

An easy and enjoyable place to eat, even during lunch hour.

Very clean and polite workers 10/10

Nice fresh food and good service

Food was hot and scrummy , Julie served me very quickly

Julie helped me massively at the kiosk

Food was lovely and lady behind the counter was very kind

tables were clean food was amazing and service was very fast generally nothing to complain about all round good

Food was amazing! Great customer service waited 2 minutes for my food.

Great service provided by Julie , nice hot food , clean restaurant

Food tastes nice and the service is excellent

KFC has long been a go-to spot for comfort food lovers, and for good reason. Their iconic fried chicken is perfectly crispy on the outside while staying juicy and flavorful inside. The secret blend of 11 herbs and spices delivers a classic taste that keeps customers coming back. The menu caters to a wide range of preferences, offering everything from traditional chicken buckets to sandwiches, wraps, and sides like mashed potatoes, coleslaw, and their famous biscuits. For those craving something spicy, the Zinger sandwich or spicy tenders are a standout. On the downside, the food can sometimes feel a bit greasy, especially if you’re not a regular fan of fried foods. Service speed and quality can vary depending on the location, with some branches excelling in customer service while others may have occasional delays. Overall, KFC remains a reliable choice for satisfying fried chicken cravings. It’s not necessarily the healthiest option, but when you’re in the mood for indulgence, it’s hard to beat. A must-try if you enjoy classic fast food with a southern twist. Rating: 5/5

Food always good and hot. Great service.

Great Atmosphere for a Friday afternoon.

A quick and friendly KFC, stopped for lunch, ideal 👌.

Very friendly and helpful staff. Food was ready quickly. Restaurant was very clean and tidy.

The staff very friendly and helpful. Especially, Julie and Paige

Julie was very quick at serving us , restaurant very clean, delicious food and always made to feel welcome

Went with my mum and son yesterday afternoon, and all of us have been very unwell with myself and my son the worst , we both had a zinger fillets, mine was in a salad and my mum had the 3 piece colonels meal, never 💩 so much in my life and the pain is unbearable. Can’t stop Vomiting Il never eat there again, either something wasnt cooked enough or someone didn’t wash their hands after they been loo. 48 hours in and myself and my son and my mum are still very poorly! Never again! Going to report to environmental health! This place needs looking in to. I wish we read ALL THE REVIEWS BEFORE WE ATE HERE! Food poisoning seems to be the norm here! 😡. Update: 4 days in now and still 💩 like hell. 😡

Service on this occasion for a collection order. Was relatively quick. However, whilst awaiting for my order at the pick up window, I had seen 3 adult rats run from the grassy verge towards the restaurant. Questioning the control measurement for their wastage and management for rodent.

Drive through and a positive experience. Fresh food and fast

Very polite and very fast for KFC

was very sick within a day of eating kfc, my mum and brother also became ill.

Got food poisoning, vomiting etc and affected my family

Service thought unacceptably slow, brings you the usual KFC experience. Cleanliness needs significant improvement in table clearing and the toilet facilities. Sitting in may arguably be a worse experience than the drive through.

Pulled up to order and there's 4 rats there chilling with chicken wings absolutely rank sort your shit out

Only did drive-thru. Unfortunately, they didn't have 2 of the items we ordered 😕 so quite disappointing really

It's OK place but not as cosey as others.

Fast food?! I could have cooked the chicken myself! Wednesday night, 1 person ahead of us, waiting for 15 minutes after our app order at the window to collect our food. Looked inside, no customers, loads of staff just chatting. Not the first time this has happened. Annoyed this is our local KFC. Will just go to McDonald's next time.

Good as usual. Clean facility and friendly staff.

Always enjoyed the taste of KFC. Clean environment and friendly staff. Not too packed mid afternoon so we ate in.

One bucket missing mash potatoe missing beans missing would never recommend ruined a child's birthday

Nice hot food good staff very clean .

Fantastic hot food and quick delivery. Recipes have certainly improved

Complete wrong food non of it was ours

Food always good, problem was waiting to use the machine to order food as only 2, couldn't order at counter as they said cash only with lots of signs also stating that. Few tables not cleaned. Once we got our food all okay.

great delivery time and lovely, friendly driver!!

I visited this branch on Saturday evening for a quick snack. The chicken had either been cremated during its deep frying process or it had stood since lunchtime. It was absolutely awful. Never again.

Well where to start. neither of the burgers ordered had salad or sauce. were meant to be Zinger burgers and were normal fillets. the chips were cold and the gravy was luke warm. complained to Just Eat and awaiting a response. The delivery driver was excellent however.

2 hours and never got it said delivered and it never came

The chicken on the bone smelt and tasted off. Had to throw it away.

very happy with order and delivery.

order was delivered and for the 2nd time recently it was wrong. Didn't mind eating what they actually sent but that's a bit irrelevant, I ordered what I ordered because that's what we wanted. If it had not been available, that should have been stated. Disappointed again by KFC.

It's all just mid it's exactly what you expect from a fast food. The staff can't be faulted they working in a fast paced environment so they don't have time to stand and have a chat with you

We’ve got no corn on the cob and food was warm ish overall not impressed

It's greasy and mass produced rubbish. Don't bother

Waiting here is a nightmare they always take long and the food isn't always hot

Very messy, poorly managed at this time of day. Couldn't provide table service due apparently tray shortage.. we know why.

Food was cold , lettuce on burger was brown, chips cold and limp

This particular KFC is n ot a good place for chilling and having a nice time. They are interested in taking your money for food and ripping you off via parking charge notices. Don't bother discussing issues with customer service as this is likely to be futile. My experience with KFC in other places has been nice.

We visited at 22.30 last Wednesday. Though the restaurant lights were on, all the Car Park lights were off, whether because of a fault or the staff trying to discourage late customers............? The Drive-Thru menu boards were also not lit, and so unreadable. Because they were unlit, I assumed they had closed, so I drove past the ordering point. We drove round the corner to drive out the exit, but there was a car at the food collection window, waiting for their order. When it drove to the exit, I drove to that collection window, and asked the staff member if they were still open, and if so can I order from him as all the lights were off outside the restaurant? He said no, I have to drive all the way round to the darkened ordering point again, and try ordering from the staff member, from off my partners phone app. Our first two requests were refused as apparently they had run out, though we did get some food eventually. We were then told we couldn't pay by touch. Fortunately, we had our debit card. Then this negative experience continued, I had been given no napkins, condiments, or sauces, and I had no cutlery of ANY kind to eat my side of Coleslaw. Like the few other drive thru customers at the same time as us, we sat in the unlit car park to eat our food. All in all, a very awful experience. We love KFC food, but do not recommend visiting this particular restaurant.

Nice and clean and friendly staff 👌 👍 😊

half my order was okay but chicken thighs were very dry /over cooked

Good kfc, the food was tasty fresh and piping hot. Quick friendly service.

I can't fathom out why KFC fry's are so bad always soggy

Food was good but chicken portions smaller than before. Service was average atmosphere was very good

It's a typical KFC, and the food is what you would expect from a KFC franchise. However, the staff are slow, not that helpful, and would probably score as average on the professional scale of things. The facilities are good, it easy to get too, has plenty of parking, they have full disabled facilities, entrance, parking and toilets. Would I go here again, probably not, I think I would drive until I found a different branch.

Jorja at the counter was very patient with me and took me through downloading kfc app and claiming discounts.she was patient and very good at cross-selling.Well done lady for earning excellent customer service for this outlet. -Brenda.

The gravy and the coleslaw were in the wrong boxes. I ordered 2 cans of tango and got 1 tango and 1 Pepsi max. Not what I would call good service

I haven’t received delivery yet

Fast food , served quickly . Very clean place to eat, friendly staff

If you like being verbally abused by fast food workers then this is the place for you! Stephen the “shift manager” is a particular delight. His skills include: 🐓 Being sassy 💅🏼 🐓 Shouting at customers 📢 🐓 Telling customers they’re “arrogant and rude” 👀 🐓 Going full Karen with his tiny little bit of KFC power 💪🏼 Not a bad skill set for a fat, sweaty chicken shop worker, eh?! 🤣 What a sad little life, Jane xoxo P.S. Don’t dare politely and calmly try to discuss any issues with management - this will get you “banned from the shop”. I’m absolutely devastated! 😢😂😂😂

It’s certainly been a long time since KFC cooked the food that well, but tonight i have to say it was excellent! As well as that, it was hot, keep it up.

I am disappointed to note that delivery of food was put on the pavement. Deliverer can not be patient a minute to hand my food to me. People are spitting on the street and who wants their food bag dropped there. so disappointed. For people staying in enclosed houses with private space I guess that is alright but for us in terraced houses this is pathetic indeed.

Went here at 1pm on friday 12th april. Needed toilet so popped there 1st, and they were dirty, and needed a good scrub. Thdn i went to counter to order. One woman and one guy serving. They were packing food bags, shouting order numbers etc. And in 5 mins of me standing there they both mustve turned to the counter 3 or 4 times each. Not one if then even said ...will be with you in a moment, or even smiled to acknowledge i was there. I said to the woman, great customer service, and she sarcastically replied thank you, as i turned to walk out. If i did that at a customer faced job i jad a while back id have been sacked, no hesitation

The second time we stopped on the way to eat. Twice we had to wait a long time for the order, half an hour or more. In the end, they brought us the wrong order. in the end we waited again. 2 times we are not happy with the staff we have to wait and constantly make mistakes

The KFC food we have been enjoying as a family for over 26 years doesn't seem yo be served in this particular KFC restaurant! It doesnt taste like the KFC "Finger Licking!" we used to enjoy. My son who has been bought up on KFC said the same. This needs to be investigated by KFC otherwise you will lose valued customers!

I pick up my order never been delivered 😡👎👎👎👎

food was tasty. delivery was fast. A++++

Great hot fresh food! 😋 Always very good.

Delivery driver called me to come to the car as apparently my house number didn’t exist.

Hello I was told I was given a credit of £10.99 but I have just ordered something from just eat but was not given the credit. Can you look into this please ?

Popped in to get takeaway and got home to find 10 peice variety bucket consisted of 7 drumsticks????? 1 more and it could of come from a octichicken???? If i had not been far away it would have gone back, seemed too eager to sort takeaway couriers. wont go back there again and you would think a 10 piece variety box would consist of some variety, KFC maybe want to rename it the drumstick box 🙄

Delivery driver was rude food was cold chips were missing

No bucket for the kids so had to order another takeaway for them

Place is filthy with food on the floor and tables, the service was very slow and then the chips came out cold. 2/4 orders where wrong. Just go Popeye's, much tastier and better portions

Food is tasty for the price, we mainly order online and on two occasions they forgot to put in our cookie, which we obviously had paid for. My 8 year old son loves the flamin mini wrap.

Not a bad place, it does what you'd expect to the standard level. The service was very friendly, but the place was virtually empty on a very wet Sunday so I can only mark the atmosphere as average. I've had KFC take aways, but this was the first time I've eaten in at a KFC so I wasn't aware that they don't sell hot drinks. This, coupled with the seriously weak peach tea, and barbecue sauce that was pretty awful will send me elsewhere next time or I'll eat at home with a cuppa and decent sauces. KFC's actuality doesn't match the hype I'm afraid. Still great chicken though.

half of my order is missing and the food that I did get was only bit!!

Not good, extortionate prices for not a lot.

Great meal even though I had a longer wait All food hot 👍

partial order delivered chicken wings missing