KFC Darlington - Yarm Road in Darlington

Missing items and food was worst I’ve had from kfc

Great delivery and quality food

The app picked up incorrect address from my address list and Just eat did not even divert the request

Excellent food as always and very swift delivery. Highly recommended to all.

Bottle of pop missing food freezing cold not good food

Happy with the food received. Delivered on time. Driver was polite.

cold! funny how albert hill / north road KFC is spot on constantly, but yarm road KFC which is literally 2 mins away is dreadful. management required!

I am miss a order and it was cold too

It was not as nice as it once was, but it was still decent. I'd give the food 7.5 out of 10

food missing cold can ov pop on top ov the frys made them wet and cold in had to go with out so kid could have the food what turned up

MY ORDER WAS MISSING THE GRAVY that i paid for and ordered!! its a joke!!

Driver was very aggressive and abrupt.

Always a gamble but food was cold which was a shame but was hungry so ate it. Not good when you're forking out £30 for food

Paid £35 for food and only got one kids bucket and a can of tango so both kids had to share a small meal pretty shocking really so won’t be ordering again !!!!

Food was barely warm and too mayonnaise in the fillet burger

Didn’t deliver the extra chicken I paid for.

We ordered food at 12:25 with an estimated 20 - 30 min delivery time - It didn't turn up until 13:59. If we had known the realistic delivery time we wouldn't have ordered. The food was cold at delivery!

I will never use just eat again. over £20 spent tonight and food was cold. never never again

Good and the lady was very friendly and communicated at the door

Haven't been inside but I use the drive thru and have deliveries. Always served quickly. Not had any problems. Happy with the food received. Staff have always been polite.

order came on time, although some of the items were wrong. Mistake was quickly rectified and we could enjoy our meal.

First time ever eating in at a KFC and it was great. The service was super quick the staff were friendly and the food is yummy. Although I don't eat chicken on the bone KFC now has lots of boneless options to choose from. I highly recommend the £2.99 snack box. Now onto the things I didn't like, firstly there is no music in the restaurant so it made it feel quite unwelcoming and quiet. I ordered via the app which took ages to setup before I could do my first order, then I actually won two hot chicken wings. I tried to order via the app, but it wouldn't let me just order the wings I had to spend at least 99p, so I decided to try the screens in the restaurant, this time it wouldn't let me use the code unless made any order. I finally went to the counter and the guy on the counter was excellent, put the order through and brought it to the table, excellent service. Shame about the app.

Food never arrived, but status as delivered

Waited over an hour from start to finish.

very tasty good portions and nice and hot

Requested a code which i never recived using the web browser if just eat are going to implement the code system maybe email it too

Great service. Good food. Thank you

Missing items waste of time dont trust

Missing popcorn chicken, took a long time to get here, not very hot.

To many children a very noise....two grups in 40 min time....quick service....

my order on the app said it had been delivered but my order didn't turn up

KFC chicken pieces and chips arrived warm and tasty. Soon it was all gone.

so ordered for delivery at 4pm to get it at 5:20pm which it didn't so I was left waiting and lone behold it turned up 30min late if you pre order for a set time then it should be on time not 30mins late

Food as good as ever. Very quick delivery. Thank you

We ordered 3 x regular fries @ £8 no fries were delivered!!!!!!!

Outstanding staff & food place is excellent

delivery driver was polite and food was hot

Never answer the phone, customer service isn’t the best at all. All I wanted was to order a dip with my food because I forgot to add it on but they kept hanging up and not answering! Why even have a phone if you literally refuse to answer it

Getting fed up of having missing items from orders! Having to complain every time I place an order about missing items. Surely the restaurants can't make this many mistakes

Not any sauces any tissue paper 👎🏻

Food lovely as always. Great service.

THEY DIDN'T DELIVER MY ORDER!!!

Diddn't deliver my order through Just Eat. Incompetent dross.

easy to order. arrived promptly. piping hot food. very tasty

Food was cold. Delivery and quality was fine.

had original estimated time of 12:30. the time kept changing and was eventually delivered at 1:10pm.

Great courier. KFC sent the wrong side order, receipt on the bag confirmed I ordered beans but inside was a tub of gravy

make sure you check your food before you drive off because there's good chance something is missing. Also recently we ordered a large gravy with our meals and it was baked beans instead..

asked for no seasoning on fries but all the fries are seasoned no one likes the seasoned fries that why I asked to have them unseasoned

The amount of chips in that box was disgraceful. 14 chips. For

Food was great but their is an event where if you pay over £21 you get a free medium popcorn chicken which I did not receive

What a shocking place. 1 person serving is ridiculous. Tables and floors covered in rubbish and food. 25 minutes to wait for an order is unacceptable. I'm guessing the online delivery market has ruined fast food. Also don't understand the need for loud dance music. It's not a gym or a nightclub! Updated 4th May 24. Foolishly I returned and have just had the most pathetic, tiny little specimen of a hot wing served to me. Are they using sparrows now?

Poor quality oil in this branch , it's not emptied as often as it should be in my opinion

Polite delivery driver. Food nice.

Asked for no sauce or salad on the burger but it came with it all on. Couldn’t eat it. This is the second time.

No drink and no popcorn chicken was delivered

delivered to the wrong house. good job the neighbour was a good neighbour and brought it round.

Avoid all costs, especially if you’re a woman Male member of staff spoke to a female even laughed when the order was wrong female staff clearly looked intimated by him!!! Service was apporling I'll be contacting management myself!!!

Paid for can of tango, did not deliver

Got the wrong order, I ordered about £24 worth and only got about half of what u ordered. Tried calling and no answer

The order was wrong! Received wrong items and one item was missing

Fuming! Driver has given me order to someone else!!!

Food fine. Thank u!! All drinks contain posion phenylalanine apart from fruit shoot. 1* until KFC as a whole brings back at least the choice of sugared drinks

even delivered to QE college. absolutely amazing

Great food,great delivery,loved it.

Chips soggy and just warm otherwise ok , Nice chap on delivery

delivery person was fantastic and friendly 😀

what an absolute idiot the driver was was not even on right street then got abusive.

The same guy that takes orders needs to go back to school or something. Gets the order wrong EVERY SINGLE TIME. The most incompetent worker I have ever encountered.

Brilliant customer service lovely driver food was piping hot thankyou

missing items and awful customer service.

Delivery was super fast from ordering & food was delicious 😊

My bottle of Pepsi was missing and when I tried to ring I couldn’t get through. I also left a message on Just Eat but heard nothing back

Little colder than expect but nice food. Delivery driver 10 out of 10

We didn't get our bottle of pepsi max

supposed to be 10 pieces, got only 8 pieces. r they kidding? delivered without even checking

Said my order was delivered but received nothing. And there's no way to actually contact them to sort it out. A joke. Now I'll have to wait 7 days for a refund. Courier was in the area close by and never phoned.

They didn't give me a big Pepsi...

I didn’t receive my drinks and have had no reply to my complaint

6 legs in a 10 piece is a joke and was things missing

am not happy with my delivery. food was late and was missing 10 pieces of hot wings .I bought 2×10 pieces of hot wing meal as i was home with a friend .only received 1, which we have to share .i need a refund for the 10 pieces of chicken .bad service .

Life sucks :( , but at least KFC is good.

The driver was awesome and very apologetic but my order was missing the hot wings and the mini fillets so I essentially paid 12 pound for 2 pieces of chicken and half a bag of chips also the gravy that I paid 2.99 for did not come. Disgusting service should be ashamed.

Excellent as I have come to expect. Both food and service.

Chips are greasy and just warm, otherwise ok

Missing side, Seems to happen consistently.

Excellent service from all those involved,Thankyou

absolutely horrendous, spent £57 on an order and only received a quarter of it. stay away!!

Food was freezing the chicken was like rubber definitely not fresh at all very disappointing and no one to answer there calls to put a complain in

Food was delivered to the wrong address 😡😡😡

Enjoyed the food driver was very polite happy days thanks guys!

Great food - hot and crispy! And the chips are marvellous too!

Didn't help at all when we encountered a problem with our collection . A member of staff spoke to my 14 year old daughter like she was a piece of rubbish. Lady manager at time was no better in helping .. still awaiting money back from order that was placed and never received

KFC is amazing! I love this place. Food is amazing, service is amazing and the chicken is really finger licking good! Only problem is the price but I don’t mind paying that every once in a while. Sublime!

1st time visit to this particular KFC in Darlington. Arrived 8.30pm on a Friday evening and there was only another 4 young folks in sitting for a meal. We ordered food at the touch screen and took our seats. Within a few minutes our food was ready. The chicken and chips were both hot and tasty. I hardly eat KFC but the price for two meals was £22 which was OK and average I'm informed. The staff were polite and helpful. The restaurant was fresh and clean.

Didn’t receive our bottle of drink apart from that was ok

Don’t think anyone has the brain cells to look at order notes

A rare treat but fab, friendly driver.

easy to order. simple to use website. delivered in minutes. hot food to the door excellent.

I also have found blood on 3 peices of chicken ? I’m almost certain it’s blood