McDonald's in Darlington

the food was cold when arrived

I’m not happy got quarter of. Drink and no fries I want a refund and them were very cheeky to me wen I rung up Morton park Mac Donald’s

Luke warm- missed the coffee off our order

They didn’t send any souses ! Delivered on the time and food was hot .👏

literally not one dip or a straw arrived 🙃🙃

Really cold I would never complain but it was freezing cold

Didn’t even send half the meal everything was stone cold and won’t even issue a refund for the food not sent and it happens near enough everytime I order

Fries were cold , order was wrong and missing condiments even though I ordered separately. No rich tomato sauce with the cheese bites and the order looked battered on arrival

Delivery started at 17.55 to 18.10 was finally delivered 18.30 chips were not cooked properly and cold burgers were warm and squashed almost flat and the apple slice was out of date label says to discard 23/11/24 16.03 will not order again from here

All drinks missing and apart from the nuggets the food was cold. Can’t blame the weather because it took the driver 10 mins from leaving the store to giving me it, so it was not snow causing delays and snow doesnt cause drinks to vanish. Driver was not remotely helpful when I asked where the drinks were

delivery quick and food nice and hot

the drinks were spilt in bag nothing left of them the bag fell through as I got them to the kitchen second time it has happened ordering through just eat rather than uber eats

Food was all squashed and Drinks were spilling everywhere

not Ordering from here anymore only half the order how do i get my money back

Food was stone cold . We should not have to warm up fast food . This not down to driver as according to the app he drove straight here as we only live 5mins away from restaurant . This is the second time this has happened in just over a week . Not good restaurants behalf

Quite surprised at how cold food was considering how quick order delivered. Food wasn’t best either. Delivery driver very polite a courteous.

Delivery driver fast and polite, Burger from restaurant was freezing cold

Placed an order and through no fault other than my own, I used the wrong address, tried to contact the courier about changing the address and he asked for me number then the chat was closed. Haven’t received any food.

always missing something every time no sauces no straws for drinks shocking

Only thing that was warm was the chicken nuggets everything else was cold!!

Been given opened food the cheese was over the bag and no seal

burger just warm. chips cool and limp. cheese bites cool

food was cold and rubbery won't be ordering again

didn't bring the mcmuffin just 3 hash browns and just est won't refund

Lots of missing items - no oasis, apple pie, McFlurry or chicken nuggets

Giving this place a good review out of spite of others bad mouthing a restaurant thats always ridiculously busy. For real, was in early today and a guy kicked off that he’d been waiting half an hour. He hadnt been waiting that long, I ordered my food before him and Id been waiting 10 minutes. Also the guy was completely unaware the order number doesnt dictate which food comes first. Yea, can take a while for the food to come and orders get messed up but honestly with how much pressure the staff are under it’s not worth bagging on them for.

You put your order and you always get your drinks already melted as they are sitting on they're table for at least 30 mins and when you ask them to be replaced the employees are very rude and they argue as it's been preppared on that moment which is not right as you are waiting there and you seen it wasn't preppared in front of you,so as you pay for your order full price you expected to get your drinks not melted, every single time is the same issue VERY POOR SERVICE, totally dissapointed! SHAME!!!Morton Park!

Order McDonald is always log Time waiting...

Hardly ever get the order right, get the wrong item, or missing items quite a lot. If you like hot fries, avoid this one.

ordered 9x chicken selects - i get chicken nuggets!!! awful company! no staff can read!

Took 1hr 20mins from ordering. Said it would arrive at 1210 didn't turn up until 1257. Food was stone cold and rubbery. Milkshake was just milk.

Perfect breakfast order this morning thank you x

For once everything there no items missing

Fast friendly delivery. Hot and fresh

Excellent good food with quick service

the time it takes is slow and they wasn't any sauces to go with the meal. not impressed because thos happens all the time

Constant missing items and wrong orders delivered.

ORDERED MCRIB,IT WASN'T THERE!!!!

To be honest, quite disappointing! My coffee didn't taste right, a bit of a strange taste and watery. My cheese burger was overloaded with ketchup, spilled out everywhere and completely overwhelmed the taste. This is at 4.30am, very quiet. This is itself frustrating, surely it would be better to be serving the breakfast menu, I would think in Darlington during the week there are more people getting up and going to work than those still up from the day before! I simply wouldn't go here if there was a 24hr alternative.

Definitely one of the better McDonald’s I’ve been to. All my food and drink was as it should be from maccies. I sat in as I’m working away so had nothing better to do and noticed it wasn’t full of idiot teenagers like they often are, mainly just nice families! Service was decent as well, I had to ask for my receipt after it didn’t print from the kiosk and the manner in which I was dealt with was extremely friendly.

I was fed up of poor quality from North Rd so came here but they dipped the bun in cooking oil here see photo , so unfortunately not better, it would seem there are no good McDonald's in darlington

The 1 * is out of principle for not turning up the past 2 orders. It was late, BUT u were still online to order from. No complaints otherwise today

McDonald's food is a bit crap in general but this is miles better than North Road, finally a mcflurry that is actually frozen. Got extra pickles on big mac and usually you barely get any but was thrilled with how many i got. Staff really nice 10/10. Let down because it's overpriced and not particularly good, monopoly sucks now. Large milkshake costs £3 and no stickers but you get them on £1 fries. Barely win anything but free item with evm anyway might as well be less stingy MCD. Anyway 5 stars for the staff, lost one because of McDonald's itself but recommend this one over NR in Darlington.

Unhappy with my order food came freezing cold

missing 2 big macs and just eat wouldn't do anything about it,the whole order was mixed up

Fries cold and soft. Wasn't sure if milkshake was vanilla (as requested) or possibly banana. Burger ok

Didn’t get the large fries or the Tropicana orange juice and the food came stone cold not what I expected when I pay nearly £40

condiments are forgotten EVERY time! order with the meal AND order extra...never put in, sooo frustrating!!

Where are my 4 packets of chips? !!!!

Forgot the sauces with double fries and nuggets

Coke was spilt all over her bag

Awful I have half a ice cream I ordered a large

The food was nice but i didnt receice any dips i ordered which ruined the quality of the meal for me

food got giving to a random house

Very dirty place. Tables always dirty.

Only brought the drinks, no food in the bag just two large drinks

1 complaint is when you ask 4 a toy in happy meal the lil un expects one not a book

Always cold always late rarely a full correct order

Missing items and absolutely freezing what a horrific placs

No food turned up only the drinks

I received my £20 order with £10 worth of food missing I am very angry will not order from here again.

45 mins late, stone cold and things missing from order.

Delivery delivery was very rude.

Little bit cold but my son enjoyed it

The food was stone cold and the driver was smoking a cigarette whilst handing over the order.The smoke was going in my face, on the food bags and into my house.It really put me off the food which was virtually inedible as it was cold and rubbery.

I got coca cola large instead of large bana shake

How do McDonald’s not get orders right, I understand you are uneducated in there but surely you know not to miss stuff off orders. £10 worth of food missing is shocking

Right I am fuming!!!! my order says it has been delivered and it hasent so can you please bring it to me 15 peterhouse close

Food came incorrect and items missing once again

The food was cold and the fries were half cooked.

Food was stone cold on arrival.

Seems to have been delivered to wrong address 🤷🏻‍♀️

Messed whole order up wasn’t happy with just two pattys and cheese ordered the Philly steak no onions or anything shocking

I ordered the phily cheese stack and didn't put any cheese slices in it

How can you forget the only drink on the order ….

yet again charged for items not received. contacted no response.

ordered a meal half of it was missing. rang McDonald's and they said there's nothing they can do despite it being their fault not making sure all the order was there.

Again,no sauces with the chicken fillets. No straws for the smoothie, drink….always something missing

why was my order open when I got it so they could get 3 monopoly stickers

Once again part of my order was missing. The food I did receive was just to say warm and tasted stale. They now have 100% success rate with being the worst fast food ever eaten. Will never be ordering or eating this much ever again.

did not get the 3 drinks i order

asked for no pickle, was even in label but had pickle in. no straw and no dips!!

early however order must of been rushed it's all good getting an early delivery however not when half the food is missing and it's not like you can ask for you to resend so will just have to starve since you can't send the food I order and pay the delivery or I could re order but again will have to pay delivery charge absolute joke all of it

orders 9x chicken selects -- i got 9x chicken nuggets!!

Great breakfast,still hot which is unusual,loved it 5*.

Order was 30 mins late and food was cold

So I didn’t get my grimace shakes i want a refund

Been 4 separate times for the grimace milkshake and my local McDonald's never have them in however other milkshakes are still being done this is due to staff being lazy. This is disgraceful why have specials if they never have them no matter what time of day.

Food delivered by a bike. This was slow and resulted in cold food.

Having had to re order my order as delivered to wrong address for then McDonald's to not put any fries in the order just sent burger

A very busy McDonald's, so we'll run and immaculate. Very busy with delivery collectors, it was like watching a well-oiled machine as the manager organised the collections. Well done, sir. Service was quick, and the sugar, straw, and sauce area was spotless. Plus, all the screens were working, and I got a receipt.

Need to read the order before making it and fuckinf it up!!!!

What was my delivery driver not in with the sides? 😍

Missing items had to file for a refund as they’ve now removed their number to call to resolve it leaving one child very unhappy, if they are too rushed they need to turn off just eat until they have caught up.

much better this time driver didnt steal my food

this is the second order iv had no sauces in the bag even though orderd, the chips were cold 😐

Disgusted listerally forgot most of my food. 10 chicken nuggets 2 double cheeseburgers and two small fries how is that even possible!!??? Two of our family members couldn't eat then there is no way of contacting anyone to see where our food was

Missing items from order leaving one of us without food

This McDonald seems to always get orders wrong lately. Something missing, getting a different burger than ordered and so on. Delivery is spot on, but the food is wrong. Used to be a lot better.

missing the straws for the drinks and missing the dips but other than that it was ok