The Harrowgate Hill Lodge in Darlington

The first time at Excel was not disappointed ,lots eating places at reasonable prices. Excel staff informative and friendly. Car parking paid on advance great .parked 10am till midnight £25 left car there explored London 15 mins on Elizabeth line

The staff was friendly, helpfull and making us feel welcomed but that's all good I can say about this place. The place is aged, old, tired, even the air is heavy. The room was large but aged. Furniture looks awfull, old, full of scratches, marks and stains. The matrice was confortable but the bed was broken and noisy. Bathroom is aged, there are a lot of spots and corners where you can hurt yourself. The kettle and mugs provided were dirty so I didn't use them. A place to avoid. Will nevet come back.

Just wanted to say about this Lodge is beyond words loads to say 1stly I will never be entering them doors any more Please bear with me got alot to get off my chest When I first attended and went into my room the table with kettle and everything OK and two cups to make our self a cup off tea were not cleaned at all room was lifting like old sweat burn marks in the bedding towels with huge holes in them TV I couldn't use as was asking all the time to enter pin none worked so went informed staff apparently they don't know and end bit was clearly on paper work off rules ext and when rooms would be getting cleaned apparently every day I was there for full four days and never onced were they changed The customers they let stay there I have never seen anything like it before people drunk to the point falling over drugged off there faces and walking in main reception with whisky ext and staff not said I word also fights constantly police attending ext it's disgusting totally is I would advise people if never been before and wanting to try it out I would truly say you will be ashamed also with them charging £55 a day to stay my words it's a disgrace totally honest with you

Great location, friendly staff, plenty of parking and food places locally

Walked into the reception and it was like a crack den with a load of crack heads in hoodies sat around. Didn't feel safe or at ease all night. I'm guessing the hotel is being used as some kind of hostel/half way house. People outside in the capark early hours and walking around the hotel. The rooms were so very basic and not what I was expecting. I wouldn't recommend taking kids here at all, I wouldn't go back.

Definitely not a clean room - stained towel and pillowcase

Lots of homeless people staying not what it tells you on the website

I'm afraid to say the room/toilet was dirty For £55 for 1 night for 1 person I would expect a little bit more.

Although the rooms are a little dated, the hotel is nice to stay at and the staff are very accommodating. There's a pub right next door for meals and for the little nick nacks for over night there are shop a short drive away.

Bad hotel. Dirty. Smile bad. Bad service