KFC Coulby Newham - Dalby Way in Middlesbrough - Phone Number, Reservations, Reviews

Got refund on food as got order wrong

Waiting time for your order : For god's sakes AGES

stuff missing off order again, if I go through the drive through I never have anything missing but the always the delivery has stuff missing

My local KFC, food is usually nice but would recommend ordering for delivery or drive-thru unless you want a rotten smell putting you off your food. Smell was absolutely disgusting in here yesterday and probably came from a mop head not changed or another piece of cleaning equipment not cleaned/replaced but you could smell it throughout so not very appetising at all really. Sunday 11th August 19:24.

Lovely food and was delivered nice and hot and on time , delivery driver was very nice and polite.

chicken missing if I wanted chips I have an oven

Fillet burger was so dry, very disappointed 😞

The worst kfc I have ever had. It was cold, stale. The fries were barey 10-12 pieces.

Worst experience of my life never got to taste the food as it was never delivered so no rating for me still waiting on a response about a refund won't be ordering again from just eat your driver is vile pinching food from families leaving me out of pocket

No zinger burger, no hot wings, no beans. 5 pieces of original chicken on the bone and cold fries - not what I ordered.

Tried to tell me it’s because been sat in the oil tray for a long period of time and that’s why it’s blue 😂

No driver ? Estimated 5.35 pm and arrived at 6.35pm. Driver stayed in car and rang us to go to him, supposed to deliver to us !!

If you're ordering food from KFC add a few additional sacrificial items to your order so they have something to forget to send, this might increase your chance of receiving what you really want to eat.

Fries are soggy and rancid, missing drinks - it’s not hard to complete an order correctly!!!!

Burgers were burnt along with the hash browns

Status said "Courier at restaurant" for 50 minutes. Order delivered 45 minutes late, and STONE COLD. I suspect driver is consolidating orders, to the detrement of orders turning up warm or on time, which goes against JustEat courier policy. (FYI microwaved KFC not the same at all!) .. This is going to be a customer service issue now!!

We ordered from here as our local one wasn’t delivering I wish I never bothered. It was cold, very bland, the food tasted like it had been sat there all day. The spicy wings had a funny taste very stale and again like they have been sat there all day. Didn’t enjoy it at all.

Haven’t even received the food I demand a refund

Foods great but always missing some items from this store

Absolute mush, cold chips chicken mush batter not crispy

two hot wings were missing, one of the two we got was overdone and not edible, we ordered 7up and received pepsi max. .... poor

More Mayo this time…….even more delicious 😋

I am in shock. The burger was literally missing the top bun. You could not make this up?! Also, my six hot wings (priced at 7.47) didn't arrive

The food was freezing the bag was soaking wet. Awful waiting time.

didnt recieve my order!! terrible service

Nice clean KFC stopped here on way home after being at runswick bay all day. Food was spot on

Honestly didn’t know if my chicken was over cooked or cremated yet somehow it was still cold

Food delivered quickly and piping hot

Food was hot and fast. They all so managed to get order correct, not like most kfc that miss things out.

NO DRINKS !!!!! should've had 2 x Pepsi cans.

Kentucky fried chicken forgot our Chicken, how can i chicken shop forget to send the main ingredient shocking service we all still hungry!

didn't receive 4x hot wings and refused refund absolute joke

wrong burger and gravy spilled everywhere all over the box ruined

All ways get my order wrong add what they want always have go back and get a new Burger

The bucket of Chicken was just full of chicken legs and one wing. For the money i paid this isn't good value for FAST FOOD! The driver was ok he started going to the wrong address but i directed him on the phone ok. Bit of a language barrier.

Best ever! Everything spot on! Perfect!

No can of pop came … I’d be surprised if the restaurants actually got my order right !! There is always something missing… I’ve never been re-funded once

Food cold poor service left a tip won’t be doing that again

Didn't receive my actual order, obviously got someone else's. The bag did have my sticker on it but had different food to what I ordered. Not actually complaining though as we got more food than we ordered! I'm sure someone else won't be as happy with our order though!

Great delivery, lovely courier

Great food, fresh and hot delivered quickky

Delivery driver was very and abrupt- don’t want him to deliver my food again… shocking customer we

Unfortunately we were sent out the wrong item.

He food was awful and Cold didn’t taste right at all

food was cold, missing items as it always is even if you put in the comments, and they can't refund

Missing popcorn chicken and orders mixed up in boxes, had to sort self

Cold no time label on corn males question of time ran out so instead of maki h fresh one taking labels off

Chips weren’t great but enjoyed the burger. Lovely delivery guy. Always polite and cheerful.

driver was good , but the food was cold, one piece of chicken was smaller than a hot wing! and two hot wings missing. Will not be using this KFC again!!! shocking to say the least.

Nice and quick in drive through

No drink despite it being ordered

Freezing cold after spending £30 on 2 box meals and chicken had nothing to eat all day and I’ve got my food stone cold not happy at all !!! Waste of money chips are freezing gravy is not even warm !

We ordered a boneless dipping feast, completely missing the chips so wasn’t really a meal, the meal we did receive was cold apart from the corn. Contacted the restaurant who were less than helpful. Disgrace

Missing food like always packed up so it just falls out to

Really nice KFC we use it quite often

I never got my order. My kids went to bed after eating biscuits. Thanks a lot. I hope never to order again.

Six piece family feast Hardly any chicken it was more bone than anything

Missing all the drinks and bags soaked with grease that it spilt . Vile

Placed an order for delivery, they took my money, didn’t deliver the food and now keep hanging the phone up on me.

Chips cold, chicken dry and cold

You did not send my drink! I ordered a can of Pepsi and did not get it

I didn't receive the chips I order separate?

literally disgusting, never had a KFC like that before. straight in the bin.

Chicken was like rubber missing food on worst food iv eating been looking forward to it all day

Food was stone cold no gravy missing chips and only 1 piece of chicken definitely won’t be ordering again

Driver wasn’t even late he’s took my food to the complete wrong address

then food was good but most of it was wings with one brest and 2 drum sticks

The only reason I marked it down was because I asked for all dark meat (drum sticks and thighs) it's not what I got.

Always tasty but dips missing from order.

Very good.. Enjoyed this visit was busy tho service good never waited for long.

The chicken was soaked in greasy yet so dry at the same time. It was awful. Just wasted money on food that just got binned.

bought a salad meal. hardly any salad and no drink

Overpriced, overcooked, and tiny portions. Ordered 3 mini fillets and fries which were extremely mini 1 of them had no actual chicken. The fries I got about 5 actual chips the rest were just ends and scraps. Partner got a vegan burger which was rock solid. All for the measly price of £15 value for money. Avoid.

Left a lot of things out of my order

Ordered 8 hot wings and I was given only 7.

The map lost the drivers signal at a house in coulby Newham when it came back on he was still in the same place. When my food was finally delivered it was cold which wasn’t the restaurant fault the bags were full of grease so you could tell they had been stood for a long time. The driver said he had to wait at the restaurant that why he late he came straight from there but he was lying. Hope I don’t get him again

Best meal I’ve had from this place for a while. Pretty much perfect! Also the delivery man is lovely…….lovely smile and so friendly! 👍

Delicious food and great service.

The food was stale and cold to touch. It was also poorly packed. The driver was at times 5 minutes away then would end up being 10 minutes away

I know one day you'll get my order right, just not today.

Everything was freshly cooked and piping hot. Love the new stuff on the menu. The corn on the cob was superb. Will definitely be ordering again

Chips were awful , were old and reheated. Chicken was not even average . Worst KFC I've bought . It's gone in the bin !

Tiny portion of chips going right down hill

Two hours to deliver. Courier advised he had been waiting at restaurant 30 mins for the order

Ordered variety bucket . The chips were burnt and soaking in oil. Received mostly drumsticks and chicken was oily and burnt. My worst purchase ever from this branch.

Missing items from the kids meal. Received a drink and a piece of chicken. No sides, no dip. Tried ringing and can't get through. Disappointed.

Fantastic service from KFC. Had to reorder as first delivery went missing 🫣. But it was quickly sorted out with hot food with extras as compensation and a refund for the Houdini 1st delivery x. Thank you

Ordered a boneless bucket but there was no chicken in my order everything else was there but not the main thing

Food was freezing cold and incorrect

This place is a joke, prices are ridiculous and constantly leaving things off your order then when you ring up they say come back for what's missing. The idea is you get all your order in the first place. but this place can't seem to grasp that. We won't be using it again.

The taste of the SFC and its gravy addition seems to have changed. It's not what it used to be.

Delicious nice and hot thankyou

couldn’t eat any of my food, wasn’t cooked properly and

wow someone had a accident with the salt

Everything I ordered was spot on, fast delivery and a lovely delivery driver too. 👍🏻

Didn't receive my food, contacted just eat, haven't heard anything back

Excellent! Nothing missed !! Thanks !!

wasn’t delivered and the driver is rude, ended the phone on me when i tried to explain my address and now it won’t let me ring him. i’m now £33 down with no food

Half of the order is missing. The order we received had barely any chips and all were cold. It took over an hour to come. Difficult to find how to get a refund.

no topping on the burger just a bun and chicken