KFC Colwyn Bay - Abergele Road in Conwy

Mini fillets good hot wings good chicken on the bone disgusting swimming in grease it was pooling in the bottom of the bucket. Give this Kentucky a miss in future. Service was very slow

Felt like delivery men had priority jumped the queue.

I do love a good KFC, but this is always full of the local antisocial lot... And if you get an order through Uber or just eats... expect a lot of drum sticks in your bucket! I got one that was entirely them... Staff are fine though and I'll still eat from there

Served cold food when confronted, changed it but crushed the food clearly on purpose.

Had to leave as the place absolutely stinks of urine and grime. 🤮

It was surprisingly good for a KFC. Service was quick. It wasn't the cleanest place, nor the best laid out. It's definitely on the smaller side. The food however was on point. Hot and fresh, with decent gravy. The mexican rice was a bland disappointment. No flavour and no spice. At all!

Waited 50 minutes for food, people who had ordered after us and had a larger order had their food first, finally got the food and the wraps are smothered in mayo despite asking for them without because of an allergy.

Ordered food and my delivery time changed 3 times. Still waiting for order after 2 hrs waiting. It may be here tomorrow

Food we ordered was missing and someone took our order after waiting 20mins

Didn’t get full order and my partners order was completely wrong too… always happens here! And staff at the collection point were very forgetful and slow

Been a customer here for many years, and the bad customer service is really starting to show. It seems that the younger staff members are incapeable of making any conversation with customers. Very confusing atmosphere

Advertised as a drive through. Not at all true. No ice cream either.

Taken over 2 hours to deliver food through just eat and don't even answer the phone. Most people iknow have said its always like that. Wouldn't go kfc in colwyn bay llandudno one is much better.

Toilet not cleaned since I don't know when ..the restaurant is filthy food on ledge around window's needs a goog clean every were

Average kfc food. Long waiting times for a fast food, nice and friendly staff. Can be a bit intimidating at times with local youngsters inside.

Food over cooked and very greasy oliy staff friendly tho Gave it another try today ordered online for delivery food arrived in good time but the food was awful gross like it had been re fried very small pieces of chicken aswell we got the party bucket £39.99 expected better won't go again stick to Llandudno much better food

Good till staff Threw the mini at the pavement and it made a dent

Typical kfc. Customer service like being served by a kevin.

This place is joke and always has been, the people that work here are not trained properly and haven't got a Scooby do. Food was greasy af and the service was even worse.

Garbage service. I think they employ chimpanzees

Waited over 30 minutes for bonus banquet. No explanation as to why. Chips and popcorn chicken were re-heated, some chicken fillets looked pink. Food was nothing to write home about and very expensive for what I got. Won't be going back to this branch as second bad experience in as many weeks. Previous visit I noticed the restaurant and tables were dirty, very understaffed and group of lads were vaping inside and shouting and nothing was done about it.

Expect to wait 30+ minutes for your food. Very pale chicken too, so clearly no standards in place. Another update: 25 minutes for a small meal is a joke. They’re lucky there’s nowhere else for “fast” food in Colwyn Bay.

Xmas tower burger was great.Thanks mak to recommend it and kylan for beautiful service.

Kylan is great. She is the best/quick kfc worker. Thanks

The chicken was bland and the chips were nice. KFC in a nutshell

really poor quality. one bite and ended up in the bin. i don't know if its KFC themselves that's gone even further down hill these days or its just the local one don't know who the area manager is but they really need to sort it out

KFC staff at Colwyn bay I salute you for having to deal with the Colwyn bay "yuff" who's vocabulary extends to "Yo bro" and"mini fillet". For all the "yuff" please get a proper job so you can upgrade to include chips and a drink, stop living with your mum, stop vaping as you have never smoked and please wear other alternative footwear other than Air Max 95's. I appreciate the "Yuff" like to dress in top to toe berghaus but please ensure your pants are a different shade from your top, it looks like you are in your pyjamas. When you witness staff being, "Yo Bro'd" 20 times, in the space of 1 minute by the "Yuff" you just want to say, there is a big world out there and the world does not exist in station road between the prince madoc and the dominos. Oh last thing between the prince madoc and dominos there is razor kings, go in there and get a proper haricut so you can see, if you remove the floppy fringe life is wonderful, all the colours of the rainbow

Food ok when I tried it and chicken wasn't dry and overcooked for a change.

We waited 15-20 minutes for our food order as there was, what seemed to be, only one person serving. A gentleman before us waited even longer. The peice of chicken we recieved with our order was luke warn & extremely dry!!! I would have taken it back to be changed but I just didn't want to be waiting round again. It seems the place hasn't changed much since I last went in there about 10 years ago. I certainly wouldn't recommend anyone to go there!

Tonight I had to wait 37 minutes for a trilogy box meal. Absolutely ridiculous. The staff were rude and unhelpful without any explanation as to why we had to wait for that amount of time. The seating area was dirty and did not look like it had been cleaned all day. The area where we filled our drinks was filthy. I spent some of the time waiting squashing flies. The food was ok.

Visited this store recently...Two members of staff we're acting like kids in a playground "very unprofessional..then to make matters worse..I could hear a female shouting at the top of her voice at staff..I presume..she was a manager ..this is the worse encounter..with KFC I've ever experienced

Delicious food and kindness personal

Slow as hell here nearly 40 min wait...

This is the worst KFS I've ever been to. We waited 50 minutes for our order, despite the fact that only three tables were occupied. Workers are very slow. It also smelled so unpleasantly of waste in the middle that I went outside to breathe. The floor and tables were dirty. Within 50 minutes, a guy came out with a dirty mop and dirty water, didn't sweep, and started mopping the floor from top to bottom. it was a horror. He himself looked very unkempt, covered in white flour. And can this employee work with products? It was just terrifying. DO NOT RECOMMEND this KfS

It's OK, you can get chicken here. The burgers have too much sauce.

Nice and cosy, service was prompt.

Smallish site, good value as usual, but service is currently much slower than usual.

Fairly good good but they got the order wrong and forgot to put in a meal. Check your order before you leave!

Fairly experienced KFC'er here. A touch disappointed in this visit. I ordered 1No. 3 peice boneless meal, and 1No. 4 peice, but I only received 2No. 3 peice. I didn't mind tremendously as the three peices I was given had the texture of rubber. Sorry to be negative on this occasion as the Colonel and I go way back, but it wasn't a good meal.

11th August 23 1735. Purchased a 12 piece boneless bargin bucket and 3 piece meal with a few extras to take away total cost £35.36. Got home to feed the kids, surprise surprise no fries. To far to go back this evening so tried calling them......answer machine. Come on seriously how hard can it be to complete an order you must do several times a day.

Great place to grab something quick to eat

Hadn't had a KFC for ages and didn't realise how poor it had got. £2.99 for 4 chicken nuggets with some sauce on top is daylight robbery. As is 40p for a portion of Garlic Mayo. Really shocked at how little value for money it is now. Won't be visiting again.

From the last time we'd been there they've put automated machines in to order and pay, no option to order at till! Then it was over 20 minutes before our food was ready! A lot of people waiting! They have a drinks Despenser now, so when your meal is ready they give you cups and help yourself! Unfortunately while we were there teenagers came in didn't order anything and just sat around on their phones! From this group of about several teenagers 2 of them helped themselves to the drinks Despenser with cups from the subway next door! Then two teenage boys came in with subway cups filled them and walked out! The tables were dirty, no one cleaning them! Floors were dirty, no one were cleaning them! Also the bins were overflowing no one were emptying them! We will never go to this KFC again!!!!!!

Won't use there again over cooked chicken limp chips gravy tasted burnt. Staff was alright other customers were waiting and making a mess and delivery men being served first. Had to cue for 30 min s

Staff were in attendance however the door was locked we knocked on the window and was blatantly ignored by the two staff who ware busy yapping away between themselves they looked in our direction and proceed to walk away a third member of staff come onto the floor again knocked the door and he gestured no. No notice in place advising not open. Yes advertised on Google as open absolutely useless. Haven't been to KFC for years and won't be again I would rather give my business elsewhere and I did and must say it was delicious.

The world's slowest kfc. Are they killing the chickens round the back?

Poor service all tables full of rubbish floor had food on all staff in back we was in half hour nobody came to clean it chicken was not very nice

The place is always a mess and the staff are not the brightest people. Had a few bad experiences here now.

Impressed with this branch Good service, clean and good food. Staff where very helpful used my kfc app and got lots of extras too.

Put in the box large gravy received small

Bad service. Bad food. Yuuuuukkkkk

Lovely staff here and great food.

Waited 15 still hadn't had my order taken 6 people in front of me waiting for their orders some had been waiting 30 plus minutes.

KFC after day at the beach..... amazing

Service is very slow and quite often items are missed on the order, forgot to give me fries this time with my box meal today. My fault for thinking I could get what I paid for. Will go to Junction from now on.

Waited over a hour for popcorn chicken and chicken bits could do with new management staff

Waiting 35 mins for our order, when there was only 2 orders in front. Several people came in after us, placed orders, received orders and left and we were still waiting. Poor service, bad organisation, more staff needed. 35 mins and a shrug of the shoulders by staff......not good!!!!

Always disappointing. Rarely call in deliberately due to this. When I don’t go for a while I get tempted to see if it’s any better. Poor service, missing items more often than not. And SLOW! I would Rather drive 5 extra miles down the motorway to the next one.

It was quite close to closing so staff were cleaning but no boned chicken, gravy or mashed potatoes. If you want more selection don’t leave til last minute like we did :)

SLOW FOOD definitely not fast food!! Slowest service ever. One person in front and took twenty minutes to be served. Then 32 minutes to get the food. Wouldn’t eat in. Was dirty. Deliverooo and Just Eat are obviously more important than individual customers. Manager is lazy stays in his ivory tower office. Came out to do a refund and went back in. Waited another 32 minutes to receive food. If I hadn’t of said where’s my food I’d still be there now. Oh and surprise surprise the order wasn’t complete. Missing fries in the box.

Toilets were dirty and it was early. The walls looked like they haven't been cleaned for weeks.

Nice fried chicken and hot wings, mostly fries were not crispy, nice gravy, too oily mostly, overall tasty and worthy.

Took 20 minutes to get my food after paying some staff look clueless

Trilogy box meal way overprice food was cold no dips as ordered waste of time and money

Only one serving on a easter bank hol Saturday, ridiculous

I went in at 9.30p.m on Thursday evening to collect an online order and was disappointed to see litter strewn across the the floor from the moment i walked in up to the point of reaching the counter where food was actually on the floor as well as litter ! .

Ordered 2 fillet burgers and a party bucket, missing both fillet burgers and no gravy or beans. The food was cold and so disappointing, very unhappy with the food and service!

Lovely service by two young ladies. Very polite and cheerful.

Ordered two chicken wraps with different flavours but no labels saying what they were and they were not very hot.

Had a boneless banquet meal and the coleslaw was 3 days out of date tried chainging it and the whole draw was also out of date,let's hope no one was made ill eating this dodgy Coleslaw.

All good food from here spot on never problem. Went in few days ago and service was absolutely brilliant food was good, very impressed.

Finger licking good 2 piece colonel meal

Couldn't fault the food or the service, it was all very nice and I highly recommend this ranch. I've been a few times.

Very long wait for your food. It was cold and they concentrate on the ubers more than the actual customer. Not good.

KFC will always top my list of preferred takeaways!

Enjoyed the Chicken "Two piece variety meal" Helpful staff

Nice and clean every time I've used it. Staff very helpful and friendly.

Got a delivery today .... Driver was prompt and friendly. Chicken and gravy was good . Mini fillets are waaaaaay overpriced though, anyways was nice but there was 4 items missing from my order , I rang the store to let them know and I was told "You can come down and get them yourself or you can take it up with Just-Eat" That felt kinda rude if I'm being honest .... I paid extra for the food cause it was being delivered and I paid for delivery with a service charge on top of all that. I dont see how the onus is on me , the paying customer, to rectify the business' mistake. I paid extra so I wouldn't have to walk down , because this evening I can't leave the house ... I doubt I'd be ordering again anytime soon even though the driver was sound out and I wish I could of afforded to tip him

The chips were cooked!! and all the chicken was spot on. But the gravy was the best 👌

Service is always quick, much quicker than any other kfc. Food is always great.

Staff could do with better customer service skills that's what you get when you have kids managing kids.

Didn't even order, waited in the queue for 10 minutes, with only 2 people in front of me and my friends, we walked out and went subway instead. No chance of fast service at this place.

Empty and staff sat around rather than clean up, burger was dry tasteless and looked unappetising drink was flat 💩☠️👎

Food was cold and dry Super Miserable Staff

KFC finger licking good just make sure you don't have coving hands

Fast service, hot food and short Queue. Park just round the corner on next street.

Visited the colwyn bay K.F.C on the 12th feb delightfull young ladies behind the counter.Fast and efficient.Had a two piece meal and for the first time in ages the fries were hot and crispy .Most K.F.C fries are soggy and luke warm .Tables were cleared and wiped straight away .A really good dinning experience 👍

One of the smaller shops but who doesn't like the colonel best chicken out there

Awful. Always get orders wrong, staff always chatting and kids hanging around inside without buying anything.

Quick and fast. Food was hot. Staff was friendly.

Had an excellent experience here got a £15 bucket of chicken and it really did look like it does on the telly ,chicken was superbly fresh and chips where excellent too ,all the food was still piping hot by the time we got it home. Hope its as good on our next visit.

Friendly staff but must've just got there at the wrong time as it took ages waiting for fries

Usual KFC ... seeing a bust up between bloke and bird par for the course....

Rubbish. Remember the days when the fillet burgers were something to behold, well they're not anymore. Dont bother.

Great service tonight. Order was prepared quickly and acutely. Always delicious.

Terrible staff, not friendly at all

Really slow service & very small portions, saying that the food was nice.

The order time is a bit slower than you're average fast food shop other than that it is great 👍

Very nice food as always, but they didn't get our 3 person order correct and there was noone else in there.

Just had a zoom order and one meal paid for a large never got a large ! the two mighty box meal for one ? 1 had 8 chips in and the other had 13 both had the tiniest fillet strips I’ve ever seen and the mini fillet burger never arrived ! it cost £41:46 and to say the least we will never ever order again as we are all unhappy with the food and the order !!!! DONT BOTHER