KFC Colne - North Valley Road in Pendle

The waiting time is absolutely ridiculous at a drive through.

Chicken too salty. I need 5 litres of water immediately. 4 out of 5 visits. Chicken is too salty 🤮 I tried again. Still too salty. It's not even salt. It's the flavoring you use, msg? It's very intense. Way too strong. You're not taking advice at all.

Undercooked fries dry chicken and cold

Insted off 10 wings Ive got 6 and they were cold, some fries was frozen inside, wrong drink. 15£ wasted

I ordered 2 buckets of hot wings, 10 pieces each. And only 15 pieces arrived.

Despite the fact the takeaway is literally 5 mins away the food arrived cold. The chips were un edible. 😤

The food arrived nearly 1 hour and 30 minutes after placing the other.

Missed the chicken off the order.

I always ask for no mayo it’s on the receipt but obviously can’t read

never got the full order, idiots that can't read orders, missing 3 portions of fries. never again, every time they miss things off. useless

30.min before closing,no discount for orders.. Chips were not fresh and fluffy.. Chiken was steamed ,greasy ,not crispy.. As I expect quality at 22.30,there was no discounts

Wrong food delivered causing dissatisfaction

The location pin was incorrect & didn’t correspond to the entered address & postcode. This was not apparent when the order was placed. The food arrived cold!

All items on order was delivered and not substituted for something else. Food was fresh & hot.

was missing 2 sweetcorn sides...

it took over an hour from placing the order to finally receiving it (just because you keep adding more time to the delivery doesn't mean its 'on time'). I ordered 2 large portions of gravy that you failed to include in my order and the chips were so greasy that the bag they was in had disintegrated.

I spent 3.30 to get a big bottle of pepsi max and it didn’t come

normally they mess up my orders but today wow whoever worked on Monday night thanks to u ur a star I really appreciate how good u prepared my food n the extra chips thanks

KFC do it every time i always state no mayo but they obviously can’t read once I’ve scrapped it of and put my own sauce on its ok but when you write in capitals in the notes they should do they charge enough

he's been sat on a street fpr over 2mins with my food it's come freezing and horrible I've paid £40 for this food

ordered at 12 it was delivered at 2 stone cold. I would like a full refund please

although from the time given then altered to a later time it was only 5 mins late but the food was cold and the chips were soggy

I went to this KFC last night the chicken must not have been cooked properly because I've had food poisoning for there chicken I've not been able to eat or keep anything down today I will not be returning to this KFC first time I've been here and it's defo the last and the toilets were a disgrace

My order didn't receive any fries in the share bucket, I requested a refund for this but haven't heard anything back and no option to request another refund

Service was not friendly but food was fab

Half of the order was missing and it was cold

the food was stone cold and the cans were not sent in a separate bag!!

The place was disgusting the chicken was half cooked.. bins over flowing rubbish on most tables.. the ones that didn't had sauce splattered all over them.. will not be returning

goated food shared it with all my sigma friends #milked

Missed food, swapped items with no warning and food was 30mins late

i stated in the notes no legs just breasts and what do you know a leg was put in cant these people read and all food was freezing cold get your act together kfc if i could give zero stars i would and would not reccomend colne kfc

Foods aright but service is none existent. Ordered table service but all they did was keep calling out the order until you go and get it... even did the same to a wheelchair user while we was there

Again food missing from order. Chips were cold.

It never arrived because no driver collected it.

2 items missing off our order but got a refund

Food was cold and missing items, too long winded to claim back refund when all you want is to eat.

Never turned up how to ask for a refund

order was wrong , and food quality was poor . wrong sauce with chicken bites anf they were soggy

Fries were a little undercooked and cold on arrival. Everything else good.

Staff we dealt with were really nice. Food was freshly cooked and tasty. One of the better kfc I've had

Food was delivered after 1 hour

food was cold and tasted horrible

All our food was cold my 3 year old was absolutely distraught

I didn’t get my food where is my order i am at working place busy routine did not mean call few time without ringing home bell did not delivered food and say its delivered

Food turned up cold apart from the gravy absolute joke

Ridiculous. Ordered like £27 of stuff. Driver handed wrong food over. I Said it wasn’t mine. He goes to his car says he will have a look. Gets in and tries to drive off. He says it’s mine, and speeds off nearly hitting me. So I have 1 popcorn chicken and a corn on the cob to feed 4. Needs sorting this

I liked it for the first time but there was some things i didn’t order which were delivered but overall it was alright.

Disgusting customer service! Had an Uber Eats delivery of a 10 piece bargain bucket. When I opened the bag no fries had been added to the order so I called KFC. A woman answered and I told her what happened. She went away to check something and said according to the CCTV the fries were put in the bag. She didn’t even ask me where the delivery had gone so not sure how she was able to know what order she was looking at. All she kept saying was that she saw the fries being packed on the CCTV so basically calling me a liar. After this she just kept on saying “You have to speak to Uber to get a refund”. She then just hung up the call. I tried to call back but the phone has been constantly engaged for over an hour.

Always something missing from the order no popcorn chicken!

My order was missing items! Every time something is always missing!

vital bit of order missing no dips in a dipping box!

driver was not moving 4 15 minits after my food left the restaurant he was going in the opposite way

Missing part of the order...4 x dips

Unfortunately part of the order was missing,yet again ?? The first time it was all of the dips ..and this time the box of popcorn chicken.

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the food was good however answeet chilli wrap was part of the order but a bbq wrap was sent

Never get dips even though the meal is called boneless dipping box

No gravy in all three trilogy box

Food was freezing cold - delivery time was changed 3 times after order was placed

thank you, first time use and very positive

Food was cold was missing items had to use my own fuel to go back to the restaurant where I was spoken to in the wrong manner all in all my experience was unpleasant and unprofessional.

food was late half of my order was missing rang up got given attitude and told to come and pick up a free cookie tomorrow the KFC is 20 mins from me mocking it

it took that long for my order to get here, the food was cold. waste of money

send the complete wrong food, I'm allergic to mayonnaise could of ended adlt had I not seen it, poor effort

Very good employees. Helpful with orders and made me happy with supercharger sauce even though they were out of stock.

Not been for years! Very slow service for a fast food establishment.

The food was good, but the hygiene could be a lot better. There was literal fecal matter on the walls of a toilet that's "regularly cleaned" 🤢 Really disgusting.

On time delivery and very tasty Mighty Bucket for One!

Disgusting. Not a single clean table.

Always missing something! Every time. I ordered a treat for my kids and half the staff wasn’t there! How hard is it to put food in a bag?? !! Honestly

The fries were a little undercooked.

missing a large popcorn chicken

Wrong drink delivered, no fries and no gravy.

Poor experience, supercharger burger was missing the main item ordered. The garlic sauce was also missing. Very poor.

Items were missing from my order even though I paid for them

Missing zinger burger that I ordered

I order a tower burger meals and they send me cold chicken breasts pieces thats a f**** joke shame on the staff and the there service

marked as delivered. Driver never showed up

Food was cold and I had to reheat it so I would like a refund please

completely wrong order sent. contact the branch to be told nothing they can do. lovely £30 down and no meal . just eat investigate after 48 hours so no refund or meal !!

Burgers were cold one less sauce and one burger was missing the top bun

delivery driver was very friendly

Called in on the way home, shop was clean and tidy, small queue, no waiting, ordered a bucket, 6 pieces and fries ,made fresh only took a few minutes. Really nice and hot. Staff made welcome. All in all a good experience.

Food was red hot and very juicy. Wife eat all.hers but I had to stop cos I was full. Had a great supper though it eat cold still tasty. Going there again 4 sure.

food was cold, the bag had been opened, and there was chips missing, shocking considering I paid over £50

absolutely shocking, ordered several times each time they have forgotten something! tonight they forgot the full lot did nothing to resolve it but tell me to go pick it up!! won't be ordering again waste of breath

Was delivered the incorrect sides

Nice and clean staff polite and helpful

Missing cookie and popcorn chicken!

I did not receive my gravy. Can you refund me the £2.49.

Food turned up late every thing cold No pineapple stick

Delivery was on time, but food was luke warm only.

Chicken fillets was very very salty, tooooooo much salt,

Absolutely disgusting got the worst stomach if this food and nothing ever ever comes right

I wrote a extra note to say please don't put any salad or sauce on one trilogy burger and got salad n sauce on both

Food hot and delivery on time! Thanks ☺️

There was only 11 pieces of chicken and also the fries were cold.

Like all KFCs it's a risk if you're going to get a good one or not, but today's was a good one. Perfect gravy.

I have not received this order, please cancel it