Captain Cook's in Pendle

Delivery experience shocking rang up told me 15 to 20 mins 50 mins later the,driver still not here. Told 5 mins still no sign . What a waste of space. This is a useless takeaway

Good food and good customer services also, the young guy with cap who take orders is very friendly and polite. Must try there beast kebab😃

Food is always delicious and fresh when we have ordered from here. Food comes piping hot. Have ordered many times from this establishment

I love this place and I love these people 😍 top quality guys, they never disappoint, you can garantee the Best service here and the food is TOO GOOD😍😍😍

Discussing food from here even saw a rat running around outside 🤑

Worse curry ever, watered down mango sauce, frozen veg and potatoes, stay away

Disgusting ordered a lamb curry it like water with large lumps of meat looked like dog food reporting to environmental health

Ordered a meal for delivery. Very disappointing, The prawn tikka masala was very skimpy on the king prawns. Probably 2 prawns , if that, cut into small bits, it was mostly sauce. Poppadoms were cooked well in the middle and not so much on the outer edges. Bombay potatoes were OK but the serving size very small. The containers were only half full. The samosas were nice. Including delivery it was over £29 .Very over priced for what we received.Poor quality..

Ordered a chicken kebab, got home, it was just doner meat. Not happy. Very disappointed, feel like I have been ripped off. Makes me wonder?

Lovely chicken fillet burger and vege pizza. Love the chips from here.

Brilliant customer service missed an item sent within 20 minutes no questions

Very good currys. Great customer service.

I love this place so much, food is top notch 😍😍 lovely lovely staff, been coming him since 2016 n I stand by it... Never been let down, kebads amazing, pizzas lush, rice is gorgeous, sauces are so tasty n chips are great too 😍 reliable food and reliable service, it's only gotten better over time 😍 if you looking in the reviews for help deciding... Please do you won't regret it 😍

Not very happy at all, ordered a chicken burger meal on the meal deals for £3.50. Only to receive a burger, then got told I only ordered a burger. Even have the screen shot of it. Would never pay £3.50 just for a plain chicken burger.

Brilliant place with good food and good prices

Absolutely disgusting food. Ordered a milkshake ive tasted better tap water chips as dry as a bone and my nan can cook a better curry than this place. Tried giving my dog the naan bread and even he turned his nose up at it! Absolutely disgusting food and rubbish service. Definitely will not be ordering again 🙄

Best service in town! Love this place for their amazing customer service as well as their delicious food. The staff are super hardworking and friendly. There is plenty of indoor seating to dine with family and friends. The menu has a great variety of delicious food to choose from at reasonable prices. This takeaway is situated in a prime location just opposite the bus station. The chicken karahi curry is very nice. Would definitely recommend this place 10/10

Iv ordered the beast kebab, well impressed. 1,200kg yes I did weight it because I couldn't belive it. Great price 6,50. Meat could be grilled a bit more,but that's my opinion.thanks

My local go to, brilliant food and stsff

Do not eat from here, the food is cheap and their chips and onion rings are all bought from Lidl in Nelson, and they can’t make it right as it tastes disgusting, the pricing is high and going there will make you feel like day light robbery even though they are opened at night, avoid this takeaway at all costs, the workers are unhygienic and quality of food is very poor and tasteless, service is beyond ridiculous, if you want to ruin your Friday night order from here if not Avoid at all costs and save your money , the owner is bad mannered also so avoid him at all costs, he likes to stare at peoples gf’s , avoid at all costs !!!!

Used to be great but recently deliveries take ages and turn up barely warm. Food quality has taken a tumble too.

The owners are very professional, they really look after you and the food is absolutely amazing. Clean, straight up good food, never had any complaints which is why myself and anyone I've recommended to this place always come back. You can tell the pizza's aren't store bought garbage like most takeaways do, all that good stuff is made fresh like they say on menu. Thank goodness a place like this still exists! X

Hygienic. The food was amazing. it looks like a very looked afterd business.

Very poor service and no manners at all no respect

Food was 45 minutes late when i asked if the food would be cold the driver said no, the food was cold and disgusting wouldn't feed it to a pig will never use this place ever again delivery driver cocky and arrogant when i told him to take it back he replied "do what you want with it mate i dont want it" unbelievable service🤬🤬🤬

Food was cold. Burger was drowning in sauce. Would never again.

Great takeaway, great food and quick service.

My food still hasn’t arrived and I ordered nearly two hours ago

Food was late. Milkshakes had melted and chips were cold

Never ever order again from this takeaway Food quality was so bad was discusting Delivery was late for half an hour And There are feathers on chicken Really nasty and discusting Even there are item missing And I attached a notice for restaurant that I didn’t want onions on my order But they put too much at all And I rang them to don’t put any sauce on chips and I asked them staff to do so But they put on it Wasting money I throw all the food in the bin I don’t recommend to order from them at all

Kebab was tiny and the dinner meat was very greasy. Very little salad. Service was fine.

Food cold and no flavour. Arrived 20 mins later won’t order again

The food was cold, drinks was wrong and and the Delivery guy was rude

Pizza overcooked and barely any cheese on chips. Quality seems very hit and miss lately

Food was not up to expectations the pizza was basically just made out of bread

Was verry disappointed because in order didn't have everything what was ordered ok just a mistake . Ring up to restaurant get answered phone by person who don't understand nothing and can't answer you . How I sad was disappointed but just for service . Food was gorgeous as usual thanks for that

Food is always good, delivery driver is friendly and always on time or early.

Food was late but was nice. Had to call to Chase up delivery as was 15 mins late. Nice guy on phone apologised. Overall good.

Food was delivered 5 mins late but not faulting simply because there was a muddle up with addresses. Enjoyed the food, Milkshakes are a must.

I wish I had checked reviews before ordering. Food arrived on time but was terrible itself. I asked for oregano topping and they dumped whole box onto it. Trust me, IT WAS A BLACK MARGARITA BY THE LOOKS! Even the one without oregano was tasteless extra loaded with chicken which wasn't fresh. Such a waste of money and food. HAD TO DUMP IT ALL

Food was cool and 45 minutes late

Ordered a korma and got no idea, certainly was not a korma

Food was cold Called to ask where the food was. Got told it was on the way and it wouldn't be cold. Got told if the food is cold to call back for replacement food. But shouldn't have to do that!

We ordered from here and the driver forgot to give us the drink and poppadoms so we called the take away and the driver finally come back around after 45 mins and still did not have the drink. He said he will leave a note for next time we order to add a free drink. We ordered after few days and on the notes again reminded them to send the extra drink but they did not. This time the burgers were over cooked and burnt we tried to call them bk but no answer as they closed very disappointing after spending so much money with them!!

My order came cold (never has this happened before) phoned restaurant up and they sent a hot meal. The restaurant service was outstanding and really sorry about it. I will order from them again.

Due at 1910 delivered 1955.phoned Captain Cook 3 times and they said driver wasn't answering.They told me to ring when delivered which I did and they said if any problems with food or if it was cold they would redo.The food was hot enough and was delicious.We enjoyed it.

Food tasted great . Really fresh and hot would buy again. Came a bit late but that's the only thing.

Fries was cold and old. I ask for salad in the separate box and they put the salad in the wrap.

Says delivery drivers on the way. The restaurant is literally at the bottom of my street. Been over 30 mins

Food was cold and to a very low standard Will not use them again

Food arrived cold.... arrived at 8.20pm, should have been 7.55pm but delayed when we enquired where food was!! Food quality was reasonable would have been better if it arrived hot... Guessing it was left waiting for it to.be delivered

Food was absolutely disgusting. Chips tasted warmed up, there was no chicken in the strips they was solid. Kebab was dry and manky and the driver took it to the wrong house before getting it right.

Garlic bread didn't taste as fresh... And my chicken and dinner kebab had no donner meat on it?

Not very happy with the service. Waited an hour from order to delivery time and 30 mins late so far and still not here

Good still red hot when it came and around 20 mins early

Very rarely have kebabs but was nice quality kebab meat not the cheap stuff. My 10 year old daughter wolfed it down. So i know it was good because she is fussy.

The food wasnt tasty at all the aloo gobi wasnt cooked properly 😪

Always good food and good staff

Food was ok, Luke warm when delivered, paper rapping had ripped and food was all in the bottom of the bag.

Food delivered exactly when it said it would be. Unfortunately that is the only positive feedback I have. Food quality was poor, very small portion size and lukewarm at best. As a longtime customer sadly this is the last time we will order from Captain Cooks

First and last time I order from here. £25 wasted, 2 hours it took for food to come then it was all stone cold. The state of the kababs was disgusting I wouldn’t of fed my dog this food. Cold soggy chips. We reheated the food and tried to eat it but we ended up throwing majority of it away it just wasn’t edible. I feel we should at least get half our money back for the time we waited and the fact it was all cold and not fit to eat.

Order was confirmed at 20:23, estimated delivery time was 21:10. Food arrived cold and late! 21:40 with item missing. The pizza was left at restaurant. I then got a call at 22:00 saying the driver couldnt find the address the pizza finally arrived at 22.18 cold and rock hard. Wouldnt not reccommend as none of the food was edible!

Unfortunately paying 9 pound for calzone pizza I'd expect filling barely any filling or sause.

Food was amazing, the service is the best in the area. If you dont go captain cooks your missing out on the best takeaway in nelson.

Ordered 2 meal deals. Both including quarter plunder cheeseburgers, 9" bbq chicken pizza, 9"mest feast and 2 portions of chips. Was just a regular quarter pounder, no cheese on both. The chips were kind of soggy. Me and and my partner completely avoided the most feat pizza after tasting it, the flavours were not that of your average meat feast and didn't taste good at all. Rung up shortly after food was delivered to explain the order was messed up, they told us they could do nothing about it as they were busy and would offer a discount next time. Unfortunately we won't be eating here again, despite the decent prices and quick services, the food just wasn't great

The burger bun was burnt the chips dried out, and the chicken popcorn was really well done was like eating rubber

Very pleased with the service from captain cooks! The food was delicious and was delivered to me way before the predicted time! Will be definitely ordering again!

Awful food none of us could eat it we threw it away

Delivery was on time. Don’t usually leave a review but I would not order from here again

Didn’t get drinks on my order but food was good

Food was cold, kebabs were burnt, there was cheese on both my burgers (I am allergic to cheese) so all round very poor won't re order again

Ordered a chocolate fudge cake and 2 popadoms and they was missing.

Taking the pee now. NOT ON AT ALL, KIDS STARVIN LIKE MARVIN thanks

The pizza was just average, got stuffed crust which was tasteless. Also got a half-pounder cheeseburger supposedly with cheddar cheese. It was two low-quality burgers on a tea cake with a processed cheese slice; I couldn't eat it. The chips were lukewarm and seemed like oven chips. All in all, it was not enjoyable.

Just been in and ordered a large chicken chips and cheese just got home and ive got chips and chesse for £4 odd not happy.

Chips looked and tasted as though they had been reheated. Totally wrong pizza, I ordered a hot shot with several extras and I got a pepperoni with pickled jalapenos. I hate both of those. It went straight in the bin.

Waited 1.15 hours and food never came rang takeaway and they said food wasn't coming dont order from these horrible people

Cant believe it was 20 mins late and basically cold I been to this restaurant a gd few times but after this I am thinking of not coming back to order again

Late and cold, when stated it was cold he felt it and said when do you ever get a takeaway hot ! LOL To which I stated once or twice a week every week

Best food around in Nelson. Always on time and tge food is brilliant quality, the only place I'll ever get kebabs from

Pay 7.99 for king prawns and get rice for 1.50 or 2 pounds. Great service 🤔

Pizza was cold, dry, and over cooked... Very poor and disappointed. Not alot of cheese were on pizza too.. I'd not order again...

Forgot to bring our pizza with the order then when returned with it 20 mins later the rest of the food was cold. Usually a good takeaway but wasn’t happy with this order

Didn’t replace the donner meat as requested. Otherwise was ok

Not to bothered about been abit late great food

It didn’t matter that our food order was 5 minutes late. The food was freshly prepared, hot enough & tasted great.

The delivery guy gave us the wrong order instead of two kebabs, he has delivered two curries

The food never turned up. Very poor service.

All ways has been a fantastic place to order

Our food did not turn up at all we will never order from here again and we will be ringing up to put a complaint in disgraceful.

Average for the price but burger lacked meaty flavour, salad wasn't fresh or chips. Not again.

Polite welcoming delivery driver. Food amazing!

Sadly the kebab meat was not fresh, just reheated and tasted like rubber . Staff was nice and portion was good but a little pricy considering the area and what I got. I'm sure others may have had better experience but I won't be going there again.

How can a phone order take over an hour and a half. Ordered a large donner and 1 small but small had more donner meat than large. Meat feast pizzas lacked meat but plenty of sweetcorn. Worst of all 1 and 1/2 hour later food was cold. Stick to what you know.

It came 20 min early and it was amazing best pizza in Town 😋

Very rude on the phone when rang back saying there's something was missing talking to me like rubbish on the phone first time ordering from here not ordering again. Pizza is dry and horrible come in half an hour.

Shocking, maybe current crisis, and staff very apologetic but kebab shocking, never again, ordered through just eat and cold greasy and rubbish, Never again.

Really rubbish food. Moreover asked for sauce on chips they somehow forgot even they're the deadest takeaway in town. Half the pizza was toppled over when I opened it and was overloaded with topping. The Pepsi was alright tho🤣👍. Dont know who's running the show there they need to wake up. Next time gonna stick to papas pizza and LITERALLY ANY other takeaway except from "captain cooks". Would not recommend this place at all unless u need a can of drink 🤣🤣

HORRIBLE CUSTOMER SERVICE AND WAITING OVER 2 HOURS FOR 4 ITEMS THE BEING TOLD TO BE PATIENT AND THEIR PIZZA TASTED LIKE DOUGH I WILL NEVER ORDER AGAIN

Disgusting chips were horrible far from what they described on just eat. None of it was nice gutted, and they pack mint source for a starter. Food very bland and will not be returning