KFC Clitheroe - Barrow Brook in Ribble Valley

Dirty floors and disinterested staff, all you could hear coming from the kitchen was belching and shouting

Had to wait in parking bay hot wings very small looked like the leftovers

What a lovely lady who served me today, food is nice too.

Just like any other McD nice an plenty full

Food as expected. Don't buy the coffee, it is awful.

Great service, order was correct and hot. Had to wait a few mins for more chicken, but I didn't mind that as just meant it was fresh.

Not the best KFC in my opinion. One day, just one day they will tell me to enjoy my meal...

Always move me over to the lay-by even with no one behind me!

Used the drivethru twice, but on both occasions I had to park and wait for food for 5 minutes and then when it was ready there was food missing.

Closed before 11pm. Staff inside dont take orders

Ordered two boneless meals which were £9. A rip off. Then wanted 3 plain wings for my dad by themselves. They did three hot wings for 1.99 so I just asked the man if he could do the three wings but not hot, plain. He said, OK, very hesitantly seemed like he didn’t really know what he was doing. Once I received the food, I checked the receipt and he charged me £5. 99 for three wings seems a bit ridiculous since three wings which were hot were 1.99 however three plain, which surely should be cheaper were 5.99. alongside rude customer service and staff, who would wait ages before serving their customers I will not be returning

I think calling it a tower burger breaches the trade description act.

The food is hit and miss we've found. Friendly staff though. But they keep putting their prices up. It's a very expensive quick tea now!

Ordering on the app is so easy, food served super fast and always hot 🔥 👍

Not had KFC for ages. Service was great, server was friendly and helpful. The chips tasted like gravy and the BBQ sauce was vile. Chicken popcorn tasted horrible and was chewy. Chicken strips with no sauce were... Reasonable

I took my grandson and his friend. Had a 6 piece bucket. They allowed us to change the 4 chips to sides.

Yet another collection today completely wrong. Hardly anyone in there, I don’t understand why the staff find it so difficult! Check your orders before leaving!

The food was just awful. Dry, tasteless other than salt on the fries. I would never go to kfc again. I havent been for years and neither has my husband but thought we would give it a try. Its awful. The staff were lovely.

This was the third time I felt ripped off due to what I was given in the Wicked Variety Bucket . You don’t expect to pay £23 for a meal and get three tiny drumsticks and a tiny wing piece out of six . There was only on piece worth it’s money. Also this time there was three mini fillets missing - the only thing that was ok were the 8 hot wings

Clean, Staff were pleasant, food was hot and drink was cold.

I ordered a boneless banquet. The chicken strips where small. You could probably get bigger chicken strips off a budgie.

Let me in before they opened to get out the rain and lovely service

Stopped off on our way home from North Yorkshire. Hot tasty food, good coffee. Friendly service. Spotless loos.

Now have an app option to order before arrival. It's KFC though so always check your order before leaving!

This KFC is disgusting. The tables are always dirty with leftover food. The bins are overflowing with litter. Need to hire a cleaner!

Went through the drive-through at 11.30 am to pick up 2 meals for the children ( there 29! 😁) couldn't hear the lady very well as she spoke super quick so kept having to get her to repeat herself, food took far to long to come and we were just left at a closed window, no one came to say there was a delay or said sorry. Also was handed a cans of pepsi instead of a drink in a cup. Also got 2 exactly the same meals and was charged more for one than the other but only realised that when I got home and scanned the receipt. Meals were good tho and I had happy children before they went off to work.

Great food here and the cappucino's are awesome too... The staff are great especially Farah and Beth who will look after your every need... ☕😉👍

Called here after watching the tractor run. Food cooked to order and was good. Sat at a clean table

We had a problem with our order we called the store and the manager refused to sort it out and didn't care also his attitude was horrible and didn't act anything like a manager. Don't go clitherie kfc also your also always waiting 20mins plus for yiur food. I don't recommend this branch at all

teribble experience and nasty manager they got our order wrong which isn't the 1st time they done that by the way so we rang to tell them our situation with the order being wrong and the manager was nasty on the phone and wasn't willing to solve our problem with a nice side of attitude then he put the phone down on us. also your always waiting like 25 minutes plus fur your food

Must be 1 of the worst kfc branches in England staff are like zombies and always get your order wrong I called them to explain my order was wrong again and the managers attitude was disgusting on the phone he didn't care what so ever and didn't offer me any money back no refund no discount nothing and he put the phone down on me. Absolutely shocking plus uour always waiting half hiur for yiur food to be ready

Corporate non descript fast food. Service was good and even. Though it was early evening on a Saturday it was clean which possibly is the best I've seen no screens to order you have to actually go to the counter and speak to someone how novel is that!!!

Really stepped up its game recently

Very expensive now. Ordered two chicken burgers. Overcooked. 20 minute wait for normal chicken. Seems like they are either under trained or over worked.

Went through the drive through and they missed a meal off but were good enough to offer a full replacement code for when I went again. I went again and gave the code along with more food I was ordering. GUESS WHAT they messed up again. Absolutely useless staff no idea how to check an order. Will not be going back and would not recommend to anyone. Head office will be getting an email as this is basic human error twice in a row now.

The seasoning they are now putting on the chips is awful. Ordered a wrap and it had more very acidic coleslaw than chicken. Couldnt eat it and threw it away

Check your order before you drive away because the chances are it’ll be incorrect and something will be missing.

Only drive thru was open due to the time,but the food was good,service fast and efficient

Absolutely rubbish waited 20 minutes to get served at the counter and ended up walking out!

Feeling hungry we decided to go to KFC.. We looked on our phone and decided what we were ordering. You can't order that without having the KFC app on your phone she said.. The mobile data is very weak round there so after 20 minutes we still couldn't download it. I said it won't download and she just said sorry.. I went somewhere else to eat.. somewhere that didn't put obstacles in the way.. Won't be going back..

Probably the best KFC I've ever had

Love kfc but the portions have got smaller and price shot way up

Nice and clean place 👌 to eat in peace ✌️

Easily the worst kfc I’ve visited. Always waiting 15-20 minutes at least. Always understaffed. Staff that are present couldn’t care less how long you’re waiting. The whole point of fast food, especially the drive thru, is that you’re in and out quickly. Never been through this place quickly, really don’t know why I continue to put myself through this. If you’re thinking of visiting, do yourself a favour and go somewhere else.

Both myself and my wife had the mighty box for one x 2 it was really good not greasy just really good and top notch service as a young lady helped my wife with her blue card app. Thanks KFC Barrow Brook .. excellent 👍

The food was cold and tasteless via the drive through

Very clean, staff friendly. Always hot food which is great, never greasy.

The slowest fast food I’ve ever received. It took over 40 minutes!

Chicken like rubber and food dry very disappointing won't go again staff are just kids not knowing what there doing rubbish food

They overcharged me and then said they couldn’t authorise a refund. Then they said they could and did to be fair. Then I 20 minutes for food whilst they prioritised drive-thrus. Once I finally got my food, they told me that despite having already paid for corn, they don’t have any. They said they couldn’t do a second refund, so I had to have a substitute I didn’t want - baked beans. The lad I dealt with was friendly enough and apologetic about it. But, they seemed so disorganised in there, the place was also filthy to sit down on anything. I went go again - McDonald’s next door is much better organised. Only gave 2 and not 1 because the chicken was good and at least the lad was apologetic about the situation

The food was delicious. The only downside was the inclusion of chicken wings which none of us eat so they are wasted.

Very very bad service at the Accrington KFC do not go Not been in to KFC at Clitheroe for over 2years it was good Still hot and good keep it up

Always seem to be waiting ages in the drive-thru. The windows are absolutely filthy.

The drive through window had a sign asking people to wait for an attendent, but no attendent came, then a voice came through the speaker which was totally unconprehencible. The food was cold.

For a fast food restaurant I couldn't fault it

Really enjoyed our food, staff really helpful and nice even though it was really busy!

Just a KFC, food usual standard, staff are only what you'd expect from a KFC. Place was clean, food was quick. There's a McDonald's, a Greggs, and a Starbucks here too. Only complaint is that when sitting in it felt very cold but it is winter, the place was empty, we sat near the window and I was tired. It's on my list of places that's worth a stop when travelling this way

We live within a 3 mile radius of 2 other KFC but always visit this one because the service is always spot on and food cooked well and order accurate. What happened?! Ridiculous wait in the drive thru lane. The order kiosk looks like someone is packing up and moving home with all the boxes on show which gives an air of company which doesn’t care about presentation. Gone is the person taking orders and instead we have a speaker. There is no way to check if your order has been recorded correctly. It was a Sat eve and there were only 3 very young men on shift. Needless to say the order was incorrect. An item missing. An item ordered but not recorded. The salt was damp in its wrappers. We are on the car park where we sat and watched one young man put in his air pods and mess with his phone as he cleaned the tables with a blue cloth and no spray. He merely wiped from one table to the next spreading whatever germs there were present to the next table. Sad to say we won’t be returning.

Really slow service despite there being loads of staff. Food was cold as the order wasn't put together at the same time. Then the order was wrong. No atmosphere felt quite eerie.

Kai and the lads were great, helped me with my app showing me how to use it. Cheers

Just expected to have the screens in so you can order without waiting for a cashier to check if you're ready to order and most of the screens wasn't working

Used the online ordering for collection. When you get there, you checkin and then you still.waiy over 30minutes for your food. What's the point.

Unlike the KFC in Accrington, this one is always clean and the food is fresh. It's pretty much what you expect from a KFC

Great for boneless chicken meals

The digital menu behind the counter didn't work so had to guess what I could order....was told by staff it been off for a week.. everyone in que scratching their heads as to what food was available to order.. food came cold... burgers thrown together with all salad loose in box... avoid this place !!!

Awful experience - took over 30 minutes to place order- the place had not been cleaned- then floor was so dirty, which you didn't see till you sat down, no-one cleared the bins, rubbish was overflowing, server picked up trays but did not clear, people had to leave rubbish on tables. Ordered 4 piece meal only got one small fries and one drink? Will never go here gain, and am writing to manager. Chicken had been standing for a while as the coating had come away from the meat.

It's the usual KFC standard. I only use the drive through, so can't comment on the inside.

Drive thru is incredibly slow, if there’s any more than 5 cars in the queue expect to wait no less than 20 minutes

The drive though waiting times are an absolute joke we literally were the only car there and waited nearly 20 minutes at the window for our food which was a basic meal I have. I complaints about the food however but come on kfc. Sort it out 😠

Quick fast food always hot and staff polite

I really dislike chicken legs and until the last few months the staff have been good at leaving out any chicken legs in my meals. Now all I seem to get are chicken legs no matter what meal I order, despite my asking for no legs!! I would rather they just say that is all they have, so I can go somewhere else and not keep wasting my money. It's a shame because the staff, although young, are always polite and friendly. Tonight I bought a 6-piece bucket, 4 pieces were legs, I think they have now lost a customer 😔

Chicken pieces getting smaller and smaller our box included 5 chicken wings Very poor selection

Literally just been and said while ordering, please get it right as it’s usually wrong as was re-assured, so got the food and took home thinking surely it’s right, got a Gravy Box, get home, open it, NO GRAVY!!! Not rocket science and it’s in the name, employ some people who can do basic things! Service is bad every single time, not bothering again, it’s annoying, incompetent and just not good enough for a place like this.

Great service and great food...

Food can be hit and miss even for a KFC. Staff are nice enough when spoken to otherwise mostly seem miserable. Don't expect Michelin star service but it could be better.

Barely anything available on the menu when I tried to order?!?!? And who ever was on the speaker, was err no mate soz nah no fillets nah no wraps nah no nothing really bit of a joke found it very funny though

Foods OK but if you're going drive through make sure you are there 2 hours before you're hungry. Shambles.

Was 2nd in the queue and took 45 mins to even place an order. The member of staff who took the order had to go prep the food which left no-one to take any more orders. The drive through was on loud speaker so the entire building heard every drive through order. Staff were pleasant just not enough of them it seems. 3-4 on a Saturday tea time is ludicrous

Filthiest resturant I have ever been in, food all over the floor, tables not cleared, disgusting to have to sit in and look at the mess, clearly understaffed as we waited 15 minutes before we even got served inside, staff too busy with drive thru customers, will never be back ever, shocking for a big chain like KFC.

Although the food is the same and alright! The queue for waiting for the drive thru is totally unacceptable. Honestly I've been here a fair few times and I simply don't learn my lesson. Anyone would. E lucky if they are able to go through the drive thru within 40mins.

Slowest KFC ever. Everytime there's at least 1 item missing. But the staff tend to be pleasant unless you deal with a manager

Absolutely fantastic service. Friendly staff and they got the order right, which is more than you can say for the McMuppets next door.

Food was fresh, hot and juicy. These could have done with a little wipe and tidy hence a 4 star.

Typical McDonald’s drive-through restaurant great service great food would recommend

Was completely ignored at the counter while the staff discussed their social life. The chicken was overcooked and very dry. Won't be going back.

Great but it takes ages to get your FAST FOOD! Been there for 40 mins in the queue before, if not more. Gotta go, left my chicken in the oven

I had to wait 30 minutes for the food and I was not the only one. They apologized and said that 1 of the fryers was down . They should have mentioned this when I was placing my order .

Having to hand my card over when collecting my food to pay 40p for sauce. Disgrace

We waited of 30 mins for our order for a drive thorough takeaway… if fact I’m still waiting and it’s not exactly busy!!!! Wow fast food what a joke!!!!

Very busy when our party arrived, had to wait for the meal for about 30 minutes, food didn't let us down.

Chicken was succulent and moist Finger licking good😋

I usually am a big fan of KFC but this one wasn't great at all, chicken was flavourless and the 'batter/coating' was sub par at best

It was nice and hot the food very busy best go in car as inside too many people

Great food again here now . Customer service is fantastic at the drive through, can't remember all their names but , Liz ,Scarlet and Tom have been absolutely lovely at the times we've called .

My favourite KFC brilliant staff .

Waited approx 25 minutes to get served and another 20 minutes for the order! It must of been longer and nobody could tell me why and no apology.

Filthy bathroom, broken toilets, unhelpful staff.

Got my order slightly wrong, but let's face it, who can complain when you get a surprise 2 hot wings instead of a piece of original recipe chicken.

Been twice now and very friendly staff and food cooked to perfection (honestly)

Food was good, staff OK. I think the extractor was broken. And the bins needed emptying.