KFC Barnstable - Roundwell Services in North Devon

OK so toilets were disgusting no paper ad looks like it had not been cleaned all day, mentioned it and no one did anything. Also I will say that the servers behind the counter worked hard and fast, was quick and food was OK apart from a couple of wings were black inside and full of blood that had been cooked black. Was not a pretty sight, all I got was a replacement wing, no apology or anything. The manager seemed very lazy also, lied about card machine not working so he didn't have to serve us. But a kind member of staff served us as he went to the back to laugh about something with someone. Weird experience with zero consistency with anything about this store, it's pot luck, not want you want to hear. But better than 100%rubbish, good luck to your next visit, I'm not going back

Drove 6 miles down the road.We had food missing.Drove back staff was very rude.All I can say is cheak your food before you leave.Not the frist time.I will be making a complaint to head office.Plus hardly no chips for large

Totally awful! I will never eat from that kfc again, We had a 10 piece bucket. The chicken was tasteless and dry and the fries were soggy

nothing like what is advertised, waste of money for what you actually get.

Must have been made well before delivery so cold and not nice.

i ordered cole slaw didnt get. a didnt order chicken wings

Lovely place. Take away and din in both are good. Good service

Both meals were cold. Not a full portion of chips for both meals. Dips missing. Boneless chicken all in pieces. Sent a complaint. No reply. Very disappointing.

at 5.50pm delivery time from 8 minutes away it turned up 1 hour 15 late

chicken was delicious nice and hot as well the boneless meal was also very good

I did not receive any chips. I sent an email to Just Eat. No reply. A person takes a calculated risk to order foe delivery. Its most of the time a hit and miss. Just Eat is no different.

Its not that easy to spot. And the drive thru is not easy and is tight. Its the only KFC in Barnstaple i know two or three decades ago it was Winpey and that used to be busy all the time cannot say the same with this place either it's KFC ingredients and no one can cook it

Not happy that I ordered the triple bucket and got 6 drumsticks and not a mix of chicken pieces. NOT EVERYONE LIKES DRUMSTICKS. Please try to make such this stops happening

Ordered on just eat. Food was absolutely stone cold on receipt and one meal aside from the drink was missing. Went to the restaurant to be told it's nothing to do with them, even though they packed the orders.

Absolutely delicious. Speedy service as well, unfortunately, one of the chicken fillets was cold.

delivery driver was great, Fries had no seasoning. Gravy did not taste of anything, The chicken was cold and dry and the burger looked like it had been bathed in mayo and cranberry sauce. i tried to pick it up to show my friend and it just exploded

I felt sick 3 hours after eating. Food was cold upon delivery

food turned up ok but no gravy pot was with order so yet again order not complete

One meal was missing from the order. When i spoke to the manager at KFC she said it had nothing to do with her even though they had not packed the order properly. Rude and aggressive for no reason blaming just eat for the problem.

Worst KFC i have ever been. Rude staff The quality of food is cheapest. I ordered a mighty bucket today and this is how it was when i opened it.

food was soggy from condensation from the drink ordered three peice chicken got two pieces cold chips and gravy spilt all over my food. Absolutely terrible.

Ordered at 12.14 asking for it to be delivered by 13.20 as my girlfriend only gets half hour for lunch didn’t turn up till 13.51 so she missed out on her food plus the popcorn chicken and chips were cold

Was delivered two items of food!!!

the food was cold. they didn't delivered it to our hand. he just kept it down on the floor.

Worse KFC ever. Stone cold and dripping oil. Yuk. Very disappointed.

great service and food was still hot!

food quantity was very low compared to before

Ordered for first time despite the bad reviews, was absolutely blown away by how hot and good the food was ! Nothing was missing and it arrived within 30 minutes despite living about 6 miles away , excellent kfc definitely doesn’t deserve bad reviews

not only was items missing the food was stone cold.. awful

freezing cold, wrong sauce in wrap

Will not be going back. Order was incomplete and couldn’t get the attention of staff to put it right. We chose to eat in but what a mistake. The noise and shouting constantly from the staff behind the counter was deafening.

very kind man & gave him a hand shack 10/10

Missing half the bucket!!! How did this leave the store

Chicken strips were undercooked

Really disappointing when you get delivered a cold KFC

terrible food awfull service and rude staff the worst KFC I've ever eaten I would not recommend this place

Always always forget you're beans

Quite possibly the worst KFC I have ever had, the quality of the food was Beyond terrible! Fries were stale and the chicken was dry and tasted like it had been sat under a heat lamp topping up its tan for at least the last 12 hours. Very very disappointing!

Rubbish every single time. Always forget something, this time it was the drink. Last time it was the sauces. It’s always cold despite me living 0.6 miles away. Won’t bother ordering again

Actually got what we ordered and the food was relatively hot

Missing half the order just eats won’t compensate just say no

I have just received the wrong order and have phoned the lady on the receipt who had received my order. Her husband is now having to drive to my house to swap them over. so my meal will now be cold. Very Disappointed!

Order over £30 worth of food most of it missing not happy

lovely food. had to warm it up though. but that's ok.

Shocking cold and missing bits waste of money

food was nice. little bit cold but that always happens with delivery. I was surprised how small the portion of popcorn chicken was but the chicken strips were lovely and they also forgot my dipping sauce!!

The delivery driver forgot the food and only brought the drink so went back and got it by the time they got back it was all cold

missing oders 3 garlic dip mayo

Did not receive any chips with two family treat meals

Sauce was way too spicy lips on fire couldn’t eat the burger. chips I could count on my hand portion was tiny. Cookies in same bag as chips and popcorn and snd warm so not crunchy.

Items missing and the delivery person was very rude and argumentative and I am disabled and found it very stressful. Won’t order from them again

I ordered a 1.5l 7up bottle and it never showed up and I’m not getting a refund for it

Good case soggy on the edge of getting a refund

It's a KFC. I do like a KFC on occasions and this is a good one. Order through the usual pillar of selection! And by the time I found a table it was ready to collect. BE AWARE.. the car park is limited to 90 minutes. My parents ended up with a fine because they stayed there too long... not so great.

Great service, would like to be able to leave a tip after but the app won’t let me

food fold missing items and generally food in bin!!!

Our food arrived late it's was cold and the delivery driver was on the phone when I answered the door and remained on the phone.

Service polite and prompt, clear to hear and understand. Food hot and the assistant serving via window polite and helpful. We used the order tablet and ate in. Food hot, quickly served and the place was reasonably busy.

Driver was really friendly - thanks

Not what it was. Smaller portions and had to get a replacement as the food was barely warm the first time around. They no longer serve coffee either. For a long time, they said their coffee machine was out of order but now they are admitting that KFC no longer serves hot drinks. I have always put KFC above all the other fast-food establishments but sadly they are now just as bad.

Shocking ordered 2 super charger wraps got given 2 wraps with some other sauce and barley any of it I want a refund

Cold food again, the warmest thing was the can of drink.and just eat will not do anything about it .

Great driver went back to collect correct food when given wrong order, thanks a lot

Food was all there and was warm . We all enjoyed it and delivery was very quick

Forgot my 8pc hot wings and sauce so I couldn’t eat dinner last night.

I saw the low star rating and thought that was odd. All kfc is the same. Not this one. Refused to swap out chips for corn. Didn't offer the otherwise nationwide deal. Then my £24 bucket was full of slimy undercooked chicken, old dry chips and dry old popcorn chicken. Should have taken it back but the traffic was bad and I'd driven a mile before noticing. My dog eat well. EXPENSIVE DOG FOOD! Qou

food was cold couldn't even eat the bit of regular chicken had to throw in the bin.

Food was cold. Fries were stale and cold

i was given the wrong food and the guy dropped my pepsi and went all over my toes

As usual food very soggy and warm by the time I get it prefer hot and crispy chicken, yet to find the chips edible normally have to throw them away

The food arrived stone cold and if I'm being honest, a bit tasteless too. It was cold to the touch

Good was stone cold no contact for anyone to get food replaced or refunded.

Food was stone cold on arrival

I have been using KFC for many years and after what happened tonight, I am sorry to say I will never use them again. When the staff berated you within ear shot. I am sorry to say that is UNACCEPTABLE. I am not going to name names on here. But when it’s the management staff that did it. Shameful. I am a customer, I could be the worse person in the world but I am using a service that you provide, and to be made like my custom isn’t wanted. I have always enjoyed KFC, but because of one of there sites. I will never use them again.

Food was cold, and items were missing. I love KFC food as a treat but this happens ALL of the time on deliveries so disappointing

I asked for a refund when my food arrived late and cold but was given credit. I want my money back to my card so I can go and buy hot food

Food came cold, and all the food was loos in the bag. Chips and chicken out of the box. And the Gravey pot open and spilt everywhere.

By the time it was delivered the food was cold. Total waste of money.

not great was pretty much cold on arrival

Decent food but forgot my gravy.. gutted 😕

I was missing food for my order

Hit and miss if they'll have what you want!

Missing one item, but order was delivered quickly and driver was polite.

Still waiting for our food !!!! Saying it’s been delivered

Very good food, was very happy with it

When you pay close to £40 for food you dont expect it to be stone cold and late. Also food items were wrong- gave on the bone chicken instead of fillets. Terrible order

very happy with delivery and warmth of food

always get delivered the wrong food from kfc half of order always missing

Friendly driver, delivered quickly, nothing missing.

we had 9 pieces of chicken ordered and 8 of them were drumsticks not good very disappointed

Missing Drink. Driver wouldn't come into flat block. The whole point is I didn't want to leave my house.

Great delivery, poor quality food. Greasy food and cold chips!! Didn’t eat it as when you squeezed the fillet it was dripping in fat. Disappointing order but amazing delivery with a friendly and polite delivery.

went to wrong place driver was rude wrong drink

Good chicken burger and good service.

says I've had my order and I having received any of it

Sterile building but food very good and service extremely fast. A much better experience than my previous visits

Cold food and missing parts of order

Really disappointing to drive 10 miles home to find that I’m short of items. I advise anybody taking food out to check the contents before moving on. Lesson learned!

Missed my Pepsi max.. was genuinely gutted

Tried to order 2x 8 piece boneless boxes and a burger, the manager rudely shouted across the store that I will have to wait for 25 minutes. There were more than enough chicken pieces cooked in the heater. She then claims I complained too often about her food. The manager is rude, and doesn't like it when people have a legitimate complaint with pictures. And before people assume I complain regularly, my last issue with them was March last year when I had 11 drumsticks in a 14 piece bargain bucket (still have the pictures to prove it)