KFC Barnsley - Peel Street in Barnsley

This was very convenient as I was visiting a reletive in hospital and it was late evening needed to grab something to eat on my way home. They didn't have coffee apparently issues with machine. The staff were helpful thoe and service polite. Food average for fast food establishment. These places often run out of side orders thoe like beans etc which always amazes me, surely a manager issue.

Not even one star you order food you pay then when they deliver they want a code what code so she took food away crap service totally

Fast service and the food was fresh and hot!

They serve one of the best chickens in all of Barnsley.

The only thing that let it down was that there were no reference images, menu options available to view at the drive thru. Which made ordering a bit more complicated for an infrequent visitor like myself.

Do yourself a favor dear kfc and try to retrain the staff especially the once that has 1 ear headphone, she has a terrible attitude, and awful character. On top of that it was bothering the only person who was working there. I guess it was trying to impress. Please hiring so many unprofessional mean tenagers is not gone help this business … for sure. I had to gash the food , wings were cold fries cold she left outside the hearer for 5 min while pretending she was working . ( time frame 19:10/19:25 . 0 kfc i realized that in reality having bad staff helps people to stay healthy! Not so good for business but well it your fault….

Horrible service at all.. food and everything is fine buttt OMG lady who served today at 13 00 is absolutely rude not to me but I sew how she was with different costumers rude buy saying she not gonna serve them.. no idea why and whats happens but I don't like it... as well she was a bit angry on me as I was next an mixed orders by missing product in total In my bag . So not happy with that.. anather lady who worked she is quite and looks like in stress of everything she even scared to wach to costumer.. I don't know what are they doing here at all?? Where is lots of nice peaple looking for a job so staff need be sorted..

Ordered for the second time, wrong items. Chicken strips tastes old and salty, plus the whole order was wrong

Creepy place , small and smelly

I went in for a Zinger Burger Meal with my Best Friend, before doing some shopping. The tables were clean and the service was very quick. XxX

Had to get a refund due to them taken Kong and serving 5 other cars before I had to go inside.

The broken window in the front door should have been a warning, the toilet was trashed and the floor was wet, the food came quickly, staff were fine, but the food was rubbish, I remember now why I rarely eat at KFC, chips/fries were soggy and barely warm, the chicken was dry, and 50% bone and gristle. A waste of money!

How difficult is it to put the correct food in the correct box? Just had delivery and food was all mixed up and dip missing. This has happened before and we gave the benefit of the doubt last time . Not worth it really, when people receive money they should provide the service that they're been paid for.

Best kfc I gave visitdmed. Staff friendly, food excellent

Ordered meal Fri evening for delivery. Order arrived with chicken missing as well as can of coke . Contacted store only to be told we had to take issue up with delivery driver.!! Obviously the driver has had a meal at our expense. KFC your attitude stinks Future Customers, don’t bother !!!!

Staff very young but professional

Bit of a lottery as to what the service and food is like. Usually OK though.

Drive thru not the best very hard to hear order taker and consequently they got the order wrong

Lovely amd hot i Csn recommended it

Not great. Incomplete order, long waiting time

Food ok .. toilets disgusting 🫣

Had a boneless meal x 2. Zinger burger and drinks.

Great clean place quick service friendly staff

Good food and service, could have been better with more customer interaction on collection of food.

I've been there for few times. As usual. Nothing impressive, but fast ordering. Tables are always dirty, even floor. Fast food place. Don't like as I've been left the car there for more that hour and get the fine. But didn't know how much can be there as no sign there or warning.

The service was nice but I think that our original chicken was undercooked and whilst my daughter was holding the car all of the oil came out and burnt my daughter’s leg . Overall 2 stars.

KFC is well and truly going down hill, not just in the quality of food but the service is atrocious, at least in this particular branch. Ordered meal for which they took 25 mins to serve me whilst I waited by the counter but also forgot two of my items completely and then proceeded to serve items that were wrong. I would avoid KFC and choose other options that are available in Barnsley and beyond, well below par.

The restaurant part could do with a good clean.

Dirty place.Toilet is disgusting plus no hand wash available and the workers are all messing about and on phones etc.Swearing heard from behind the service desk.All food was boxed up and mixed up as they said they had no clean trays available for our sit in service.Over all the whole place is mucky and needs drastic changes.

Food was nice. But the staff are far too unorganised and slow on the drive thru. This is always the same every visit

This is my go to resturant when i want kfc

The service quick the staff so friendly especially one call Jessica who so calm when ever things want wrong if they awards fir employee of the month she deserves it

Anyone wants to have instant affect on their health can go here and eat. Worst quality . Chips and chicken were fried in the dirtiest oil. Never again going to KFC

No problems with food or service. It's just a bit gloomy around there.

Had to wait 30 minutes 4 some chicken strips !!!! rest of food was cold when got home

Cold food!! Krushems nothing like advertised completely melted before I even got them. Cheese on both mine and partners burger wasn’t melted and all the food was cold inside. Absolutely shocking

I only went to the drive through but when trying to place my order all I could hear were voices followed by loud laughing, because it seemed the staff wanted to amuse themselves instead of looking after customers it took longer to order than I felt necessary.

I’m ordered zinger burger but received some plain chicken with nothing on top.

Usually missing food or wrong one.usually burnt, or you can feel the taste of burnt frying oil

took 40 minutes to get my food! then the at the counter got lippy and threw ketchup at me when i asked when my food would be ready, food was decent however i got a dwarf burger. don’t go here bad bad bad!!

Please close this allready is a shock they can sell that low quality food, i gave up kfc a month ago because of the low quality food and decided to try again didnt want to leave bad review but forced me, is probably the fifth time i get extremely salty food that cannot be consumed, went to bin, thank god Popeye's opened in Barnsley recently bye bye forever kfc from peel street, staf is rude aswell they told me its going to take 20 minutes for my food to be ready and ask if im ok with that there were no people waiting inside it was empty and they were bored af, when i said is ok they gived my meal in 5 minutes they probably say that because they dont want costumers so they can relax, and they probably make the meals salty af only for them to lose clients and to have more free time of not working.

Very Serious 🚫🚫🚫 Need attention from Management and KFC franchise Only in this branch ❌ Chicken is very salty not only one time several time I got extremely salted chicken specials the bucket dishes, when I discussed the same with my friend at work she said the same and they ordering from a different branch

I work there so my experience may differ a little bit from a customers but everyone there is very friendly and welcoming, the food tastes really nice and the service when I have been in as a customer has been quick and friendly, and if there's anything a customer wants to know, any of the front of house staff will gladly provide information where they can and where they can't provide the information your looking for they will ask a manager to come and answer some of your questions

Very disappointing meals, the coating on the chicken was soggy and the chicken balls were dry and tasteless as we're the chips.

picked up order today when got home 2 items missing

Chicken was very oily, tasted more like cheap stuff you can get from freezer shops, not like southern fried chicken and the chips appeared to be rewarmed not fresh.

Waited over 25 mins for food and 8 deliveries were served before me. Asked were my food was and not started making. Then got grumpy when asked for a refund because I had to collect dog from vets and couldn't wait any longer. Avoid at all costs. Slowest KFC I've been to.

Ordered and got food straight away. Red hot and perfect

First time in KFC food was good, but portions were smaller than hoped for

Was the worse KFC ever been to staff rude and unhelpful I would say to anyone stay away..over cooked chicken rude staff and I mean rude totally Ignore me when speaking to them about what they had forgotten of my order

Went in to order food at 9.30pm Was told ALL TOILETS BLOCKED… lies As I checked. Joke of a place to not offer toilet facilities in a place where food is sold.

I ordered a 4 piece chicken meal. The chicken was dry and cold that is if you can call it chicken a s the pieces looklike they come off a sparrow.the chips were few and far between and also cold.the staff looked half asleep and the place was filthy

Always getting your order wrong with often missing items.

Besides the deteriorating quality of the food in the last couple of years the service just reached another level of low. Today went to buy the kids some KFC meals after sometime (we have been going all the way to Park Gate Rotherham to. Buy decent fried chicken from Popeyes the last few weeks) anyway drove to the drive thru and there was a girl (sounded East European from her accent) waited for a couple of minutes before she said hi (just hi) and went silent I placed the order then she uttered a couple of sounds which I didn't understand and went silent waited for 2 minutes and said hello no answer again hello no answer I raised my voice and she replied casually but with an attitude saying "I am here" I said OK and I repeated my order and again she went silent. I waited more then drove off. I know that this is not KFC and that the branch is run by a local investor but this must be flagged to KFC as honestly it is just rubbish.

Foods ok. Just be prepared to wait ages. Even when your the only ones in. Deliveries take priority over your oder.

Kfc is a pathetic place, with the amount you spend you’d think you’d be getting a full meal but it’s quite the opposite, £37 for my small popcorn chicken to be the size no bigger than my thumb nail, only redeeming factor is that they actually had cookies today which is very unlike kfc as they always appear to be out of stock

Two drumsticks? No. That is not right. Dirty toilet too.

The most disgusting staff Totally unprofessional and totally unacceptable customer service I made an official complaint to KFC but no answer I promise my self to DON’T GO NEVER IN KFC,Peel street,Barnsley

Ordered via screen, it was expensive for food that was very dry and must have been there ages. On Friday teatime it was empty, I'm assuming that it was because it's not good food. Staff were ok but didn't confirm items ordered, but most of it got wasted. Won't be returning. Tried to phone to complain but no answer.

Went through the drive through. Super fast service, food presentation was good.

Been here many times. Often served by Simone. Lovely woman. Always courteous & helpful. Does her job very well

Orederd it's 25mins later through just eat. Phoned restaurant didn't answer phone. Complete waste of time.

Good kfc, the prices could be a little cheaper but that's the same with all kfc's now

Food is always good at this branch but I really do think that fast food restaurants have taken a dent in the customer experience since the introduction of auto kiosks, I understand they make ordering and making of food faster but on more than one occasion I have been given beans or gravy as a substitute for mash, if there is no mash why have it on the menu on the kiosk

It's fast food, it's good. It's KFC, we know what to expect. Ordered on the self-service terminals today for takeaway and all was correct and in order.

I ordered on the app and my food was half eaten

Very tasty chicken and fries with a ice cold drink to wash it down 👍👍👍👍

Slowest KFC in the country and w belive nearby so face this regularly.

Haven't had a KFC for ages but after a busy day decided to have a treat. Delivery was fine but was appalled by the food. Firstly it was almost cold, and there were only about 7 fries in the packet. Appalled by the lack of quantity of food you get for your money making itreally expensive. Won't be repeating the experience.

Dirty ... ants everywhere ...couldn't eat my food blergh

Shift runner and 2 members of staff outside smoking right beside the customer entrance, not a good look at all. Went back in and not one of them washed their hands n went and touched food straight away, disgusting

Got 10 peace bucket chicken dry skin hard quality of chicken poor chips soggy and full of black heads horrible never get a kfc again

why would you put cold coldslaw in the same bag as hot food and its cold by the time it gets here

service is very bad 😓 food is given like animals. looking the other way without a word

Wrong burger and no popcorn chicken in both of my orders that should of had it in.

Hit and miss here, sometimes your food is hot and tasty other times it's a joke!

Ordered a 10 piece bucket, it seemed the staff were more interested in flirting with each other than serving customers. got home and they had put only legs, rang them and they said that's all they had. They were extremely rude and ant sociable. Last time i will order from this place again, if you fancy being treated in that manner, order from this place. Good luck people.

Quite a small KFC, gets busy but they are quicker than normal to get your order ready

Like a lot of places ...dirty waste packaging all over place

AVOID! I waited 5mins in the drive thru. Went to the next window and got told by some fat and rude blonde Shift manager that I had to drive all the way back around. She said she down right refused to serve me unless I drove back around. NO CUSTOMER SERVICE

I ordered a 14 piece bucket to be delivered and what I got contained 12 drummers, watery gravy, warm coleslaw & strips with half the coating missing !! This is the worse KFC I have had the quality is non existent AVOUD AVOID AVOID The Colonel will be turning in his Grave

Could only order 1 pice of brest meat per order even if in a family feast or bargin bucket never had as much trouble at any other KFC this one I will definitely not return to diabolical

Food served quickly, not too busy. Great overall experience

Great service. Food as you would expect from KFC, delicious 😁

Was absolutely disgusting today, seating area, tables and floors were full of rubbish/food. Food took 30 minutes to serve/prepare and was wrong/things missing. Was like staff didn't know what they were doing.... all behind tills was dirty with food all over..... server didn't seem to know what she was doing with drinks to get them to work. It's a shame today was so bad as I usually love KFC, but will be a while before I visit again unless standards pick themselves up

Me and my fiance came into store and bought a bargain bucket and my fiance was ill im not happy and will never return

Waited half an hour for food between 10.30 and 11pm on Wednesday!! Then food was cold! Not good at all and the place was a right mess, staff don't seem to have a clue, avoid!

I never usually go kfc coz its always so bad in regards to service but just sometimes I say, ill give it a go. Well todays proven my point again, got the totally wrong meals that was even asked for, i didnt even get half of what i wanted. No gravy, no chicken piece in my box meal. 100% never having kfc again ESPECIALLY this one. Waste of time and money for that kind of service

A complete waste of time and money. I’m so angry I nearly punched the delivery driver but it wasn’t his fault it’s the brainless staff that can not read( note to you all at Barnsley kfc, go and drown yourselves and do everyone a favour). It’s already well over priced for what you get but my daughter wanted it so I treat her, now she has nothing to eat.

Hello,I’ve had a bad experience with kfc, the customer service is apporling and the drinks over flowed so much it went all over me and made it look like I weed my self I am appoled to have been treated this way and want an appology,Jackie

Right then where do I start. Ordered a bargain bucket from here on just eat. Order came on time excellent. But the food OMG. I love kfc but this jesus was really bad. Over fried left. in the warmer. Overnight probably when you bit in to it.just tasted of grease. In the bin. So I tried to get a refund. No chance it's justeat vs kfc and neither is goodwill. So dont waste your money. City chicken is good.😆. Still taste it now.🤮

Absolutely disgusting. Chicken drumstick was the size of pigeons legs. The food was cold, had no flavour. I certainly won't be going again.

Ordered at the till and waited 30 minutes for my food. There were no customer's before me but they made sure the delivery guys were served quickly, this is clearly where their focus is now.

The drink lid was coffee takeaway cups lid, the food was dry and cold the burger bun was not toasted and the wrap tortilla was cold and not toasted, it looks like they've done it on purpose. It happend Friday 18th night, I'm only writing this so it doesn't happen to other people. I had to throw the food in the bin because it wasn't good but I was really upset that the food was wasted because of people like this.

Polite, efficient and everything was correct in our order

Took ages for us to place order on drive though and no hot drinks order wrong and had to go back in for food miss from bag. All the uber eat delivery drives go straight in and come out within minutes, so they getting serve straight away.

Been a few times.... Food cold, average waiting time for a fast food restaurant 30 mins. Last week waiting at the counter and no one to take my order.

The restaurant was dirty, we ordered on site but they prepared it for us to take away and they screamed like animals for the orders even though the restaurant was empty. Honestly move on.

Food was great and the mistake with the size of meal rectified quickly. It was busy with delivery drivers hanging around the front desk. Could tell all the staff were working hard and working well together. Served pretty quick

Very dirty inside, tables dirty as if they hadn't been cleaned for a few days, greasy. Overall, I don't recommend it