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1.5

Based on 93 opinions finded in 1 websites

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Nº 561 in 641 in Rochdale

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor931.5

comment_iconOpinions

JUST BOYCOTT THIS PLACE. Absolutely disgusting. I've left a review on their page complaining they had forgotten the Main part of both meals when delivered. Got the sides and no chicken burgers!! Tried to call them, left 2 messages asking for them to call me back. NOTHING. Just a pre-written reply apologising which is BS. They try and pass the buck on to delivery companies. I CALLED THE ACTUAL KFC TWICE!! Answerphone message but left 2 messages with phone number. Not even the decency to call back. So as it stands I'm still owed for 2 trilogy box burgers. I don't want them now but I'll be taking this further. Probably a franchise and don't care. I'll be popping in one day after I've spoken to someone from the kfc offices on Monday which I'm pursuing. FOOD IS COLD TOO IF YOU ACTUALLY GET IT. DONT ORDER FROM HERE.

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Neil A . 2024-05-26

MORE AT TripAdvisor

Had a delivery from Just Eat and the food was that cold you could not see the grease on your hands. Everything from the chicken, burger, fries and gravy needed to be warmed up. We had a bargain bucket with the smallest pieces of chicken imaginable. I will not be going again

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davidmoore2017 . 2024-03-25

MORE AT TripAdvisor

Absolutely frustrated yet again. We paid for a certain meal and got considerably less in our bag when we got home, when you look forward to a take away amdbyou get let down far too much from this place..... disgusting.

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Peter N . 2024-01-28

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Went to the drive through for a quick lunch snack. Opted for the very reasonably priced “Boneless box” at £2.99. Now I get it… £2.99 isn’t a lot of money. But the quality of the meal I received was abysmal. Not sure how long the food had been made but the whole meal was pretty much cold. I ate it within 2 mins of receiving it in the carpark so there was no excuses. I wasn’t offered any salt or hand wipes, just hands the box though the window. Really disappointed and I can now understand why this KFC has such dire reviews. Certainly won’t use this outlet again.

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Darnhall . 2024-01-08

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I have had some iffy takeaways in my time but this one takes the biscuit … £17 for two meals that have gone in the bin… chips cold and soggy, chicken dry and massively over cooked and the normally thick and tasty chicken gravy was water and tasteless … I live less than 4 minutes drive so can’t say it’s cause it took to long for me to get home

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Cheryl1264 . 2024-01-03

MORE AT TripAdvisor

Pleasent staff on duty and first class meal had wicked variety box meal all was served hot and didnt have to wait to long Tables where all relatively clean even though place was busy so all round was a good experiance

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franktI3240PI . 2017-11-07

MORE AT TripAdvisor

The isn't ever any. They mess your order up all the time and poor portion size. Plus they refused to sell half of the products on KFCs menu. Cold chips Every time. Hot wings are never wings or warm. All of the staff are unprofessional...

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arronk01254 . 2017-10-13

MORE AT TripAdvisor

Don't both coming here, the food is shocking, it's cold and you are lucky to get everything you ordered. service is poor and it is such a shame, i would like to visit here a little more, but this is one of the worst KFC's...

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krispyy . 2017-10-11

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Staff don't have product knowledge and attitudes are disgusting, always forgetting items on the order, you have to badger them for the correct drinks, they don't seem to clean up and food is left on the floor and tables. Never have I ever been served...

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coco342017 . 2017-09-18

MORE AT TripAdvisor

Nearly home after a long journey a family bucket was tempting. The Chicken was fine, but the chips were Luke warm to cold & tasteless. My own fault because it's happens before!!! Normally get chicken from KFC & fries from McD's or even Burger King,...

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693philr . 2017-09-04

MORE AT TripAdvisor

I love close to this KFC and I have visited a few times, every time I have been it's been a farce with not enough staff, incorrect orders, angry customers and unclean tables. It needs a serious overhauling.

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laurajayl . 2017-08-21

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Ok . Visited today Not impressed with this kfc at all . Floors where dirty with foot prints n rubbish on the floor . The staff ... no over the top service here I ordered my granddaughter a kids meal .. ice cream machine wasnt...

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nicolettek332 . 2017-07-11

MORE AT TripAdvisor

Needs a good clean, and someone should be out cleaning the tables and floor regular. Food wasn't warm and took ages to get - some items missing. The Colonel will be turning in his grave......

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Michael B . 2017-06-12

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Came here for tea, service was slow. Which was provened by then forgetting 2 items off the list. Chicken was chewy!! Finally, the hygiene was shocking. No tables were clean... floors was filthy ad toilets.. well I wouldn't let my dog go in it!

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tabithaR2000 . 2017-05-14

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When you arrive at the pay and collection window you realise why the service is very slow -- the staff, and there seem to be plenty, are more concerned chatting to each other than serving and preparing orders. Food was what you expect from KFC...

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WhatNoBiscuits . 2017-05-03

MORE AT TripAdvisor

The place is situated on the retail park with McDonald's facing. It's halal friendly. Food is standard and service a bit slow at times. Favourite hang out for the boy racers. Bit dodgy the car park at night. The usual cars parked in the corner.....

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W4040IWpaulw . 2017-04-17

MORE AT TripAdvisor

Staff great..very helpful..food nice and fresh..pure chicken..no fat..clean inside if you are eating indoors..good atmosphere..will be going here again..

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JKPRACARP . 2017-03-24

MORE AT TripAdvisor

we have been twice now and the food is cold and tasteless, when you complain about the food the staff don't know what to do, we asked for fresh food and the wanted to put it in the microwave, this is unacceptable with chicken.

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Buildman1965 . 2017-01-18

MORE AT TripAdvisor

Went through the drive through waited about 20 minutes. Ordered the zinger meal. Went to the window to be told there's no krushems left or spicy chicken wings???? To then get home and not get the corn on the cob. Staff didn't apologise for any...

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alexandran320 . 2016-12-27

MORE AT TripAdvisor

Called in last week for a quick meal A bit of a wait in the line Price was as advertised Food was good (for fast food). It was served hot No problems here

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john B . 2016-11-01

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Went into the restaurant to order as previous visits to the drive through were slow. The service inside was even worse. Waited 20 minutes for two meals. Only one person taking orders and about eight other staff members stood around doing what seemed to be...

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342lorraine74 . 2016-10-16

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The place is an absolute dive, needs some cleaners on that carpark and someone to clean it inside makes me feel sick man! Anginnnnnnn

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Harryb10 . 2016-09-13

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First time in several months my wife and I visited KFC and first time at this particular branch. We typically enjoy a KFC lunch when we do have them however this was not to be at this particular restaurant. The restaurant wasn't busy when we...

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546tafh . 2016-08-15

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This KFC is so poor .It is a let down to the group . Time to learn how to coat chicken right .. chips omg .portion so small . Limp cold chips taken a mile away ! Large gravy pot half full.coleslaw .must've changed supplier...

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hairyworm . 2016-08-07

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Just been to this restaurant, used DT ordered a boneless banquet. Got home, kids were looking forward to tucking into their chicken and popcorn stuff. To our amazement there was no popcorn chicken and the rest of it was spicy chicken. How disappointed was we...

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Louie2982 . 2016-08-05

MORE AT TripAdvisor

Stale stone cold chips, items bagged incorrectly, no gravy available on more than one occasion. Long queues with staff stood around and only one serving. Your order is often wrong with Zinger burgers instead of normal ones. If you complain they are disinterested and contemptuous....

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Ste B . 2016-07-22

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I have been several times with my children, there choice certainly not mine. the place is filthy, and the toilets are disgusting. the food is always cold, and the chips taste like the oil is never changed yuk. the chicken tastes nothing like chicken is...

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James Andrew S . 2016-04-02

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Arrived at KFC today at 12.40 to find that the drive through had been blocked off with cones. When trying to enter the the door, to my amazement it was locked !! They were a long que of people inside so couldn't understand why the...

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monkey b . 2016-03-23

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This is the second time I have been here and it will be the last. Wait time in queue 20 minutes because only one staff serving the rest talking in corners. Many customers walked out. No coffee machine working and food just warm. Will avoid...

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Cutydevil . 2016-03-20

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Been numerous times (don't know why I return - on the hope it gets better) Every Time I visit, even drive through, the order is wrong - not that difficult really is it??! You are reading from a screen! Place is always filthy and the...

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DOCT3R . 2016-02-20

MORE AT TripAdvisor

Is any one going to do anything about kfc rochdale. Is people not looking at all the bad reviews. Bad food. Dirty. Lazy staff that don't care. Manager a joke. Not to mention halal only what a joke. People at least need a choice in...

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JohnM18539 . 2016-02-07

MORE AT TripAdvisor

Dreadful place, filthy! It needs a proper cleaning. Staff not interested and very slow. Very bad management of the place. Not a nice experience!

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Kesi_23 . 2015-12-21

MORE AT TripAdvisor

Avoid... staff rude always run out of food and is Halal only Which I think you should be given the choice. Very Poor.

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alison t . 2015-11-09

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Visited today and was absolutely disgusted by what I saw! Whole place needs a good scrub looked like it hadn't been swept all day, walls,floors and tables where filthy.staff where the most rude people I ever met, didn't have a clue what they where doing!...

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Lubyloos . 2015-07-04

MORE AT TripAdvisor

Absolutely disgusted! Worse place ever been to!!!! Food was FULL of grease, ordered the 14 piece family bucket, got the 10 piece, ordered extra fries, charged for them and the bigger bucket, given NO recept after paying on card. Then DIDNT answer the phone when...

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Emma Louise S . 2015-06-30

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It's been ages since I ate at a KFC - and it will probably be ages before I return. The place is a bit spartan, the food a bit plastic. But the grandsons seem to love it! (I'd much rather take them to a Wetherspoon's...

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robinhenshaw . 2015-06-13

MORE AT TripAdvisor

Waited for nearly an hour just for 2 All Star meals and it was Cold never going again!!!! Horrible hate hate hate it never going again in my life!!!!!!

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Jamal K . 2015-05-26

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I JUST LIKE KFC chicken and here we have 3 varieties of chicken , sometimes a little dry and not very warm .....I just wish KFC could serve hot fries ! Every time I get home about one mile away the fries are not only...

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hairyworm . 2015-05-07

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Visited tea time Saturday, what a shambles!!! The staff did not know what they were doing, orders piling up, despite this, staff were chatting to each other and making no attempt to sort the mess out, after waiting 15 minutes in a queue, where no...

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Janet E . 2015-05-03

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Waited 20 minutes for staff to stop talking. Cold food. Gravy thin and awful. Desperately needs total new staff.

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T8265KUjohnm . 2015-04-19

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The last and only time I visited this KFC it was shocking. After fighting thru the teenage kids congregating around the entrance. Asked fir mayo with the 4 meals we ordered and only got 2 Sachets. We finally sat down to find a curly black...

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danielsX8539UR . 2015-02-26

MORE AT TripAdvisor

Not that bad for a fast food joint.Staff were pleasant.Been several times.But today THEY RAN OUT OF CHICKEN.How can that happen to a KFCHICKEN!

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Mozmozmoz . 2015-02-20

MORE AT TripAdvisor

Staff very rude orders are completely wrong drove 5 miles and asked for a refund when told the meal I ordered couldn't be replaced fries were missing staff said they had put the fries in there no they never I wouldn't even give this place...

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Jato34 . 2015-02-19

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Near Morrisons on Kingsway and with a MacDonald's next door this KFC does something that he MacDonald's fails to do on the times I take my kids in, they smile and treat you as people and not as a robot. The food to is better...

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Bob M . 2014-12-29

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Horrible little hole. Only meat option is halal... no other choice!!!!!!! I dont agree with this... the place looks dirty and the staff look in need of a good bath!!

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Leonie J . 2014-11-16

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First impressions, looks like a nice place to eat. Was served by Saheda who was attentive and a very pleasant woman with a great personality. The food was hot and fresh and no complaints with that. (Although I didn't finish off... see below) Although the...

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John S . 2014-08-29

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Visited the store Sunday afternoon 3.30pm, the floor was littered with dirty napkins & all different sorts of food, the place just looked dirty & untidy. The whole place just looked horrendous. My partner insisted he still obtain his meal, so I sat & waited...

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Janet P . 2014-06-16

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Food always cold, plus not too sure why but we always seem to have the runs next morning, something we never experience after a curry. Too much info I know but after this morning We don't think We will be going here again unless we...

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Carole C . 2014-04-11

MORE AT TripAdvisor

Terrible been in few times around 10 pm either they never have what you want and if they do it's always cold and you feel wasted money it was.

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Bash101 . 2014-01-12

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We have have visited this fast food restaurant three times and have experienced three bad meals and feel it is about time we let other people know. The meal was cold and the chips tasted of burnt fat. When we complained the staff didn't know...

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Buildman1965 . 2014-01-05

MORE AT TripAdvisor

I wouldn't normally bother to write a review of a fast food place and my expectations of it aren't particularly high. In this case I felt obliged as despite my low expectations they failed to reach them. I ordered a twister meal, something I have...

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MichelleO198 . 2013-12-08

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