Based on 35 opinions finded in 1 websites
Based on 35 opinions finded in 1 websites
Nº 637 in 742 in Enfield
Opinions
Drive thru for a 10 piece Wicked Variety bucket. Paid £22.99 only to get home and find that 6 of the 10 pieces were small wings and other 4 drumsticks . Never happened before and it will certainly never happen again as I would never buy KFC again. Why after just one bad experience ? Because KFC 'Customer care' Squad , suggested that next time I specify that I expect a good variety of pieces that are actually worth what I am paying for. Quite laughable.
Helen F . 2023-10-01
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Just been to KFC Southbury and can’t believe how poor the whole experience was. The restaurant was filthy - the bins were overflowing and none of the tables were cleaned the whole time I was there. The ordering process is ridiculously slow and the staff are ill trained and rude
buildingincltd . 2022-10-21
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Fraud within KFC, I have ordered my food through their mobile ordering app but obviously because of KFC poor system functionality, I was charged twice for the different restaurant location🤔😲. Fortunately, I noticed this fraud activity by checking my bank statement. After 3 days wasting time by having contact to customer service eventually they apologized me and promised to refund me although still I haven’t received my money… BE CAREFUL AND AVOID TO ORDER FOOD THROUGH THE APP AND ALSO ALWAYS CHECK YOUR BANK STATEMENT AFTER BUYING FOOD FROM KFC😡😡
Rani n . 2022-04-15
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Found what looks like lipstick or some short of red paint/colouring on my kids meal fries! Looks like someone had this in there mouth already
Gee . 2021-12-12
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No salt. No proper cups and burger had to be taken back as was rock hard. If you run out of salt for two weeks as istge case then let your customers know. Warm pepsi in plastic cup with no hole in lid. ABSOLUTE CRAP. YOU HAVE BEEN WARNED
john d . 2021-09-09
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I ordered a 4 piece meal and got 3 pieces and literally a wing and I specifically asked for 2 breast pieces you could tell that the staff were in a were will not be coming back here again
E2444GGbobs . 2021-06-17
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Terrible kfc couldn't give a f attitude wont visit again will go to waltham cross enfield better service and better food
hotlegs54321 . 2021-02-02
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I ordered 4 meals, the chicken were all burnt, the chips were soggy and the corn was all shiveled up, beans were all dry...absolute appalling food..if I was sitting in the resteraunt I would of demanded my money back, but I took the food home to find my horra..star clear
michaelcY8651ME . 2020-07-16
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Its not often I like to say thank you in this way, but I was so chuffed that the assistant, Fahima, went above and beyond to meet my request. Fussy as I am and during a busy spell Fahima saw to it that she ask rather than just decline my request, which meant a lot to me. Just this service alone would make me return as this stirs has not always come up trumps.
MrsSometimer . 2019-10-27
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This KFC restaurant has extremely rude staff, cold food and poor hygiene. Do not recommend visiting!!
D K . 2019-06-24
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I popped in for lunch with the Mrs at the weekend. I was disappointed with the service, it wasn't even that busy either. My order arrived incomplete, and my food was cold. The fries packet was only half full. I would not recommend this restaurant.
CharlieN3 . 2019-05-14
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Pop in for little lunch waited 20 mits order . Under staff they need Moore staff specifically Easter holiday faire enough. Order a mega box it's should be chicken chips gavery and a small drink . I'm missing drink and gavery. Worest service ever I had . Never again.
moynul h . 2019-04-17
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The chips were burnt and chicken was very dry and we was in the drive through for over half an hour and was very slow when receiving food
Alfiehall11 . 2019-03-09
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A very filling takeaway for the family all members agree it’s clean and friendly prices are reasonable nice and easy takeaway
Mia1010M . 2019-02-28
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The Chicken is small pieces greesey and the chips were cold will not go back there in a hurry. The place had rubbish over the tables were staff were not tidying should have realised and not even gone in there.
Morgan S . 2019-01-22
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They mix hot and cold chips together. The chicken was dry and was missing the herbs and spices. I won't be eating there again.
Angela43 . 2018-11-23
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Food was hot, fresh, drive-thru was quick. Order was correct but no ice in my drink on a 30 degree day!
Ashleigh9917 . 2018-08-06
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Often things missing from menu, slow service and generally you feel like this branch of everybody’s favourite chicken shop is a shambles. The real problem is that I keep back...
Vinpin77 . 2018-07-01
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Each time we come we experience problems. We try every now and then after complaining to KFC but nothing ever changes. Today I asked for a tower burger meal with no mayo, they scraped the mayo off removing most of the lettuce, but still with...
M C . 2018-05-06
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Long queues. Unhelpful staff, panicking manager, incomplete order, cold food, no compensation for item missing. Complained to kfc but made excuses like the staff . Will never go back
lowkey73 . 2018-04-06
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This restaurant has to train their staff to serve customers,Very rude staff no knowledge of food and menu...Few times been here but same problems...Senior management needs to be take action...
Mustafa D . 2018-02-23
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The title pretty much sums this place up. Absolute dump of a resturant. Took the family here for a nice convenient take away. Walked in the resturant and couldnt believe my eyes! Rubbish everywhere, pure filth, not a clean table in sight. The floor looked...
Sightseer744763 . 2017-12-17
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I visited with my grandchildren for a light lunch before going to the CineWorld cinema across the road. The restaurant was empty, which is not normally a good sign. On this occasion having no-one else around meant that service was extremely quick. The children both...
TimG706 . 2017-07-27
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First time here , but like all KFC it's the same but a little confusing with the order number and being told to wait over there ? Bit like Argos food ok fresh wraps but would like the chips hotter please
TerryV310164 . 2017-06-03
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A solid addition the KFC franchise and fast service. Not quite as good as Dorking KFC but a worthy heir to the throne. Tip: Pair the zinger tower with a full bodied Tango orange for an explosion of flavours. Pudding optional.
Duckhunting . 2017-03-28
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I have gone back after more than 10 bad burgers simply because I really like their chicken burger when KFC get it right. Unfortunately 90% of the time the burger tastes like cardboard because they have obviously cooked it in advance anticipating the crowd rather...
neart22 . 2016-12-10
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Never visit this restaurant if you want quality service and a correct order. As its my local I have tried buying there several times . Always a dissappointment. I no longer buy there. The chips are always cold and the chicken often smell like it...
elizabethL5071JZ . 2016-11-26
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Nothing really worth saying. The food is passable and filled a gap but it's not really that good. If you're hungry and there is nothing else around then give one a try but it would be a last resort for me now.
Johnsmith1959 . 2016-11-03
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I ordered a 3 piece variety meal, I got a 3 piece colonel meal. I also ordered it large and it came as a regular. Really annoying as I was quite clear however I think managers barking orders at front line staff prevented them from...
jon F . 2016-05-30
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I know this a fast food joint but the seating area is always littered with split food and drink. The staff also seem unable to serve what is asked for, we don't like chicken breast and always request thigh, drumstick and wing in our orders...
RJN539 . 2016-03-29
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Service is quite slow and fhere is no customer service at all, staff usually mill around chatting. Food as expected, nothing to write home about.
XxXBellaXxX . 2016-02-03
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Terrible awful service, slow service, cold food, rude staff, everything bad!!!n would not recommend!!!! would not go back!!!!
Y H . 2015-10-03
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Had a drive thru, 5 times over the past 8 months. Most times they get something wrong. Why go back? It's local, the next nearest is Waltham cross. I did visit the Waltham Cross KFC after a couple of enfields miss haps and that was...
martin n . 2015-08-15
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Tried the pulled chicken burger. Was super tasty and the service was quick and friendly. Only wish they would bring back the spicy bites. They were fantastic.
Chris1567 . 2014-11-07
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Been twice! Both times have had hair in the food! Shouldnt of gone back the second time!! Rude when asked for money back
vtucker2 . 2014-09-29
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13 Opinions
I’ve ordered thru Uber Eats ( that by the way doesn’t offer any customer support so I strongly recommend not to use! Deliveroo is much better in customer support !) lots of items where missing and of course you can’t solve it but they have charged you already…. So frustrating !!!!!!
131 Opinions
Don’t ever order from this place, they don’t have drivers and use a courier service who don’t speak English. The guy went the opposite direction to my house for most of the trip as seen on the tracking app. They can’t give refunds until a manager is present so having to call back later. Pizza will be stone cold when it arrives, avoid unless you are picking up maybe. UPDATE: Arrived after 50 mins with the wrong order - whoever ordered two pizzas and sides is going to be very upset. Refund was offered straight away despite being told to call after 6 previously. Driver himself said his system wasn’t working and the branch gave him the wrong order. I don’t know who’s at fault here but based on other reviews this place is a circus generally. Never ordering again - Pizzas’s btw were stone cold and crushed badly, unsurprising given they were stuffed in a backpack.
537 Opinions
As always food was late. Peri Peri wings are usually delicious but they were cremated!! Very disappointed.