Kfc in Manchester

I have the worst experience at his kfc ever . Seems has if this one particular sever never seen a black person before. or he doesn’t want to serve a black person . I go to the drive thu first window place my order the guy really polite and helpful, drive up to the next window has you supposed too to collect my order, the guy said give me a minute and walk away , next thing this lady comes over and she’s gonna ask me .WHAT DO YOU WANT, I SAID ,WHAT DO YOU MEAN, MY ORDER IS JUST THERE, A WATER AND COKE , AND SHE STILL HAS TO ASK ME WHAT DO I ORDER, I HAVE TO SAY MY HAS I DID AT THE FIRST WINDOW, A WATER A COKE TWO THREE PIECES MEAL AND SIX HOT WINGS, and that was when i was handed my meal , no one explained what was the reason for my interrogation. It’s 2024 my god man .

I was in need of some hot food and KFC was a great choice today. I was in the area and wanted hot food at a good price but also would be ready quickly as I was not able to take too long for lunch.

Absolutely horrible staff. I'm only a teen was there with my friend and i asked a worker who was calling the numbers with skinny black jeans and bright lipstick for to straws. Simply. And then she starts screaming at me telling me the straws are right behind me. I felt humiliated and embarrassed because she shouted so loud. At Least be nice no need to shout. I Only asked where the god dam straws were.

I ordered a kfc zinger box meal in the drive through. Took it home- only to realise is was a zinger meal without wings and a side. I was charged for the box but received the meal instead. On ringing the store I asked to speak with the manager explaining that the colleague must have placed the order incorrectly and that “they” must have charged us for something we did not receive. The manager then interrupted rudely stating the “they” identified as a female and I was obliged to call them such. I explained this has nothing to do with my order and nothing to do with the conversation.. I asked what they would be doing with the incorrect order. They explained there wasn’t anything they could do… didn’t offer to return and exchange or anything. I asked the managers name as I explained this would be going further to head quarters. They refused to give me their name.. the manager that is- and put the phone down. This is not the customer service I expect from kfc hulme and will be finding an alternative kfc in the future - staff should be taught about professionalism.

I had not had KFC for about 20 years. I really enjoyed the sharing bucket. The food was well cooked , fresh and tasty. I will be going back again for another meal.

Again I got home only to find the main part of my order the zinger burgers nowhere to be found. This is not the first time and I believe the staff are then returning the items and pocketing the money, as this is a regular thing at Hulme KFC

Twice went through drive through. Today ordered 10 piece wicked bucket and 1 mighty bucket for 1. Got home no might bucket for 1!!! Tried phoning FB or over an hour no reply. Visit before had to wait I car park with my order while they prepared chicken fillets 20 minutes later they came out with bag i presumed were fillets got home rest of food now cold open bag with chicken fillets in only to see that there’s chips in no chicken fillets!!!!!

The food was good however it’s a long way off mastering social distancing. There’s a one way system in place but as we left there was a party of 14 plus attending a birthday & singing Happy Birthday, no staff member addressed this. If you want a Covid free meal you might be better to find an alternative location. A big well done to KFC! I’m sure with your commitment Covid will retain in Manchester for sometime.

I ordered a Chicken burger the Lettuce was black. The Bun was stale, the staff don't care they serve what the want. Looking at the previous reviewer who mentioned food taken back from customers who return food, and putting it back on the hot plate I can well believe it my food was not up to standard. They also sometimes give you wrong orders. We have returned many times as the service and food is not right. KFC - You need to employ better staff then the ones you have working for you it is absolutely ridiculous. I will never eat there again shameful. Manager KFC Please read review.

Absolutely shocking place to order your food! I ordered a meal for my son and the burger arrived BITTEN! Awful hygiene and shocking customer service! We are in the middle of a pandemic and this happens? They need closing down

Initially I was impressed with the clean and modern environment of this KFC. This totally changed when I saw two kids take back a chicken fillet burger as they apparently requested no mayo. The staff member then placed the returned food straight back into the hot shelf without even checking it. Anything could have happened to that food which will now go straight back to customers Not nice