KFC in Rushmoor

We ordered online and went to pick it up. It must have been three quarters of an hour after they opened. The chicken we were given was, we can bet, the previous day's.

Ordered a delivery and it was cold. The bag it came in was completely soggy and falling apart. The popcorn chicken was dry and stale. The original chicken bucket was full of chewy, inedible, cold pieces, some of which I'm not convinced were actually cooked through. The coating was hanging off in a soggy lump. The spicy hot wings were all batter and no chicken. The chicken strips had gristle. The chips portions were tiny and soggy. Even the gravy was thin and super runny! What a disappointment when it cost over £30!

Visited KFC just after Xmas. Had to wait for the chips to be cooked this time the chicken was very tasty but the chips not so good. Staff were very friendly and helpful but the food not so good.

popped in to get a late lunch bucket for me and the wife as we were feeling lazy, and no que, food hot and i was in and out of there in about 4 mins. cheers.

Called in KFC Saturday afternoon get something quick.The food was served very quick. The chicken was very tasty not greasy chips were hot and enjoyed the coleslaw. Staff were very friendly place was very clean.

Positive- tasty. Always hot. Some of the ladies who work there are always helpful and polite.Negative- drive through can be a tad slow even in non busy hours, and on more than one occasion have missed minimum one or two items off our order. But on other that we love it and use it often!

It makes a change for a KFC to give you the correct order. All the chicken was well-coated, crispy and tasty. A couple of pieces were a bit on the chewy side. The 'new' fries are certainly better than the old ones and it was the best gravy I've had from a KFC. The chicken fillet burger was really nice with a huge fillet of proper chicken.

Excellent service and very polite staff would recommend, food was cooked correctly. Restaurant area is kept very clean and tidy

Long time since I've used KFC but as I needed something quick thought I would give it a try. Staff were very friendly and the food was very good. Normally I would takeaway but I dined in. It was very clean would definitely come back on my next football trip to aldershot.

Staff are rude! They mess up your order and then try and charge you extra for there mistakes.. mangment has to be the most rude people I have ever met, they need to sort it out before they end up with no customers

Every time I come here they don’t have something , last week coffee machine not working which is standard . No buns and no Lemonade, krushems machine not working ... role on a week and nothing changed and oh they do have buns though . Considering this is fairly new is very poorly run

So happy to hear we were getting a kfc so close to us have been 3 times now & every time wished I hadn't gone back......never again

I WILL START BY SAYING I WISH I COULD GIVE THIS PLACE A 0* , AS THATS WHAT IT DESERVES .

I’m seeing the reviews we were concerned about visiting here but we had absolutely no problems at all. We ate in and the place looks brand new. It was clean and tidy and very modern looking.

Went to the drive through today and ordered the festive meal for one principally because the fries are supposed to have a festive spicy topping. Drove home with the order to find the chips were cold and soggy and standard chips, no festive fries here. There was no serviette or towelette in the bag either. has KFC stopped providing these with their drive thru orders? The chicken was fine.

Ordered a £14.99 10 piece bucket at the drive thru, love KFC so started eating it on the drive home, limp soggy fries so we left all 4 very small packs of them then went for the chicken. The coating looked nothing like any KFC I have had, bit into it and had grease all over my hands but no sign of the secret recipe of herbs an spices it was totally bland, not a single napkin packed in the bag to wipe off all of the tease and no salt or ketchup for the limp cold fries. Got home and threw the lot in the bin, called the shop and was told I could have a 20% discount next time or take it back 10 mile for a refund.

Went to the cinema at Aldershot but got there early so decided to have KFC.It was terrible,the worst I have ever had.It was far too greasy,soggy,and the inside was stuffed with the marinade which was still raw.Horrible.

Absolute rubbish! Got home with the kids food, completely wrong and no chips! I want to go in there and smash the place up!!! 😡

I have been to this restaurant a couple of time and the staff have never got my order right, it has been cold and the wrong order and the staff have know customer skills.

Always worth checking your bag carefully before leaving as unfortunately a number of times the order is missing an item or the wrong item is in the bag.

Been to many KFCs over the years, this was not a pleasant one.

disgusting service, staff constantly ignoring us when told they keep getting orders wrong and it wasnt even busy as this was 9pm, they were all chatting amoungst themselves and on there phones, to finally have a waitress swear at us useing the F word were she was so stressed at my telling her yet again our orders were wrong, The whole place was filthy dirty, unwashed tables the floor littered no napkins washlets salt forks spoons ect were the container was empty yet again it was not busy so someone could of been tending to all this, After putting up with all of this I demanded a refund that took a good 40 mins for the manager to agree to as he appeared to be half a sleep and not listning to what was being said to him and not at all bothered about the state of the place the foul langauge that his staff used and the disgusting service that we recieved there, Stay clear in my opnion and eat elswere,

Massive queue at drive in so went in. Only 1 person ahead but still took 20 mins. Got home to discover they'd got the order wrong - instead of boneless feast family bucket I got the normal (u n pleasant honey chicken). No phone number on receipt, website has a mobile which no one answered. Central aldershot one next time

We only visited this establishment for an ice-cream one afternoon. Staff were quick to serve and pleasant. Our order arrived quickly.

5 cars ahead and over 15 minutes just to get to the order window. Eventually get to collection point and still have to sit and wait. Paper bag soggy and top scrunched up. No serviettes offered or given. No sauce offered. Chips barely warm.

Serving queue took 10 mins before we were served but once served food was prepared very quickly, one of the Pepsis was very weak tasting this was replaced with a large upgrade,

Now when you go to KFC you don't look for high quality meals and healthy options , but I have to say the quality of the food here was one of the worst in any KFC I have been to.

Can't complain about the food quality, however drive thru service was very slow. Waited approx 15 mins on my break. Staff serving were polite, and apologised for the wait however they do need extra staff in there during busy spells to speed up the service..

Used the drive thru for the first time today. Absolute chaos! When we finally got food and drove the 4 minutes trip home we found the fries to be dry and only warm, the chicken was again luke warm and very greasy, the gravy was ok.

Was looking forward to giving this place a try as it's new etc. I was told by a friend who loves KFC Thay this place was good so I gave it a try though the drive through placed the order drove round to the other window a waited for our meals to arrive.whilst waiting for the meal the young girl behind the window called out to her co worker ....oww fu%#k sake the cokes run out can some one change the fu#%k serup ...which I found a bit funny but ..the meal arrived some time later we then found a space and found that my girlfriend who ordered a zinger burger had received a standard chicken burgers and was Luke warm my big daddy burger was warm the chips were almost cold ...and also we had no straws for our drinks and nothing to wipe our hands on .....I will stick to the KFC in camberley much better service and quality of food

Been to this relatively new KFC now a few times and have to say its been good every time. Staff are very welcoming and on our visits we have never had to wait too long either for our food, which incidentally tasted great! Recommend from me.

Been to this KFC many times, and it has always been spotlessly clean. Can't say anything against the food as it has always been hot and as expected. If you are ever in Aldershot and looking for quick food, I would recommend this KFC.

Evening visit on a quiet evening. There were only 3 cars ahead of us and very few inside. It was taking on average 6-7 minutes, yup took to timing it, to serve each customer. Staff friendly but clearly lack training and any form of Management.

Not good at all. Will not go again. Took 45 minutes to get in and served. Awful greasy chicken too. Yuk.