KFC in Corby

Don't waste your money here, its over priced and rank rotten, cold fries, greasy tasteless chicken, wife was sick after it!

absolutely terrible!!!! don't eat here !!!!! overcooked overpriced rubbish ......I've given it the benefit of the doubt twice now and I honestly feel sick after eating this muck

Bought a 10 piece bucket which contained 10 legs and no variety. Chicken was dry overcooked and terrible Avoid this place worst KFC I have ever had

cant give a minus review it was the worst pile of crap that i ever order never again will buy food from this dive it needs closing down

Ordered a delivery, no problem. When it arrived we found it was not our order but someone else's. We quickly phoned the restaurant but couldn't get through, so it was into the car and down to the restaurant. Luckily, there was no queue, so we went straight to the counter and explained that the meal we were given was not ours but someone else's over £40 worth. They did some checks and we had the order on our phone still, they were laughing and saying it wasn't there fault but the drivers, well I just wanted my food and as they didnt know where are food was they made the order again fresh. Got in home. we had 2 zinger with 2 pieces of limp lettuce and no mayo in the bun at all. The fries were also limp. Overall, no apology we had paid for delivery and still had to go to the restaurant didn't even offer a piece of chicken to say sorry. Won't use again

No not ideal not clean staff not good or helpful food not fresh a nd over cooked will not drop in again

Consistently terrible. Order box is always broken ending up it massive cues. My order is more often wrong that right. I end up being given half a kilo of salt sachets and no spoon or fork. A lot of the time in the drive through they send you to a waiting bay, last week I waited 20 minutes there while inside was empty and there was no cars behind me. I think they forgot.

First time ordering from KFC and order arrived later than I was told, and order not complete. Tried to call them to advise and no answer. Never again!!

I’d been really looking forward to treating myself to some extra calories as a reward for a month’s careful eating - but was so incredibly disappointed I wish I hadn’t bothered. The pieces of chicken must have been off bantams they were so small. The drumstick was shorter than my little finger, and bare bone for half of that. One other piece of chicken was smaller than a credit card and 2cm high, and the 3rd bit was even smaller as it was triangular. To add insult to injury, not only were the pieces drastically undersized, but we were charged nearly 10% more than the prices on the wall menu ‘because all the prices have increased now’ . Definitely not worth returning there - used all the naughty calories for the month and not even full up.

While working nearby we went in for coffee and food. We placed the order using the touch screen. No receipt was printed. A staff member presented me with a bag of food but offered no drinks, and looked blankly at me. When I asked she said there was no hot drinks available and pointed at the cold drink cups. I was now talking to two women who’s English language skills could only be described as extremely poor at best. I could not understand a word they was saying and neither could they understand me. Meanwhile my workmate had checked the order and it was missing a item. I tried to tell the staff that the gravy was missing from the order but I might as well have been talking to the faulty coffee machine. I finally spoke to the manager and I told her the staff were “useless”. She struggled to refund me the difference but it didn’t go into my bank. She tried to give us large complementary Pepsi’s but couldn’t understand why we refused, if we wanted cold drinks we would have ordered cold drinks. Also my workmates chicken was undercooked so we walked out. If anyone wants to film a how-not-to customer care video I suggest they visit this joke outfit.

Whole order wrong & tiny portions! They forgot to include our sides and we got about 10 chips in the boneless banquet. Will never be returning.

Will never order from this restaurant. This is the second time I have and its the second time something has been wrong with the order. This time the whole order was wrong and I was still charged a higher price than what order showed up. Nobody will answer the phones. I will be contacting head office first thing.

Well where I start. 1 out 3 order machine didn't work but no signs up. So you make order then it's say can't process payment. Then I had to wait for my food. Ordered food and waited and waited asked what was happening they said waiting for chicken to cook. Didn't bother to tell me this and then when I asked they just said well. Then I said about the rest my order getting cold they just said it won't get cold. Its in a bag not in a microwave 10 mins wait for them to cook chicken and then guess what yes it was cold. Service is really bad at the corby kfc. Wished we had another close by. And check tour order before tou leave they get it wrong alot

Dreadful experience. I could cope with the long wait and even the food that was missing if the person serving us had some manners. Tray was put on the table, no smile, no sorry, no thank you. Same again when the second tray arrived. My 14 year old volunteered to fetch the missing food, but he was ignored. My daughter went to get ketchup, was also ignored. To be fair the food was good apart from cold chips. First time at a KFC, would never return here. A simple please and thank you goes a long way.

Maybe I’m being finicky or maybe I’ve just had enough of the abysmal service at kfc corby. On a normal visit to the drive thru I’m met by staff that don’t want to communicate which is pretty much a service I’ve come to expect and over the last 6 months another service I’ve learnt not to get used to is expecting and salt, spoons or napkins. My breaking point today is when drink was handed to me with lid not on properly so half of contents spilled all over the centre console which affected my button handbrake playing up which I would of soaked up if their had been napkins in my bag when I pulled over. But of course there was not. So then decide to use paper bag to try and soak up the drink only to have the box that my meal was in not constructed properly so lost half of contents of my meal over the floor. So paid £7 for half a meal. At this point wish Favorite chicken or Dixy chicken had a drive thru.

Karenhancock12 5 Mar 2022, 19:24 GMT I drove to the drive thru and ordered a 10 piece wicked variety meal and a portion of gravy, when I got home I opened my order to find I had the 10 pieces of chicken but not any wings, fillets or my gravy. I had a portion of salad and a portion of coleslaw. That we don't eat! Receiving the wrong order has happened on several occasions using the drive thru but not for a while, I thought things had improved. I understand they were very busy, if it hadn't been so busy I could have checked my order before driving off. There was a queue of cars waiting behind me and leading almost upto the enterance/exit, I wouldn't have been able to sit and go through my order. I contacted KFC to be compensated for the items I didn't receive, I had tried ringing the Corby restaurant and it just kept ringing out. I received the following email. I’m so sorry to hear that we didn’t give you the full order you asked for at the Corby Oakley Restaurant. Thanks for letting us know so we can try to put things right.   It’s so frustrating when you order something then don’t get it - especially when we’re supposed to be looking after you Karen. There are a whole host of reasons it happens, from someone on the team mis-hearing to simply making a mistake. We try to make sure we’re ready for anything but sometimes, even despite all the training and organising, we don’t get it right. I’m sorry that’s what happened for you.   I’ll get in touch with the Manager at the Corby Restaurant to let them know they missed items from your order. Our Area Coach who looks after the restaurant will make sure everything is working as it should be. They’ll work with our Manager to make sure this isn’t happening regularly. We’ll also check to see if we’ve had any other complaints about missing items from our guests orders.   To make this up to you and to welcome you back as our guest, I will arrange to send you a £6 KFC Voucher code via email which you will receive within the hour. This is a single use code that can be redeemed in any KFC restaurant by presenting your code at the till. Please be sure to check your junk/spam folder if this is being received by email.   Thanks again for contacting the Care Squad, and please don’t hesitate to get back in touch with us in the future for any further queries. We’d really appreciate if you could, when prompted to, leave some feedback on how your complaint was handled by our team I responded saying a £6.00 voucher was an insult and they responded with this. I'm sorry to hear you are disappointed with our resolution of a £6 KFC Voucher to your complaint where you were missing items from your order. Unfortunately - We will not be looking to offer anything further.   The link to your £6 KFC Voucher   However, All your comments are shared with the manager at our restaurant to let them know you were missing items. Our Area Coach who looks after the restaurant will also make sure everything is working as it should be. We’ll also check to see if we’ve had any other complaints about similar issues.   If you are looking for a full refund then we would advise going back to the restaurant with your receipt or any other form of proof of purchase and speaking with the restaurant manager as a refund can only be processed at the till at the restaurant. It would then be at the managers discretion as to whether they process a refund for you or not.   Sorry that’s disappointing, but I hope it helps. If you’ve got any other questions, just fire away The service is disgusting, I'm not surprised they have so many bad reviews. I won't be going back again.

Popcorn chicken was undercooked and the chicken pieces tasted awful and we’re very dark in colour as if they’ve used really old oil or something, also they forgot my Zinger burger, I promised myself 2 years ago that I wouldn’t go back there as there...

Just went here and they literally just throw everything into a box didn’t even close the box throw it in the bag and literally throw it out the window. Impolite And lazy staff Photos attached is literally how it was received

This is the first time I have ever wrote a review despite eating out or getting a takeaway weekly The chips are the worst ones I have ever eaten think they’d sat there since before Christmas The chicken was so dry could only manage 2...

Ordered 12 piece boneless box, bbq chicken bites, 2 bbq chicken wraps, 3 pieces of chicken, got order home No fries, no dips, chicken warm, no one would answer the phone. Awful service. Staff more interested in sorting out just eat orders. Will not waste...

Parts missing, after ringing restaurant for half an hour no response. Because I ordered through uber eats could use kfc website to complain had to do it in app, there response was to give refund for missing items. I didn't want that I wanted the...

Oh my good if you want good food rubbish service and not customer service this is the place for you. Placed a simple order of a wow box and drink got dry chicken cold fries the cold drink was warmer than this food and when...

I placed a drive thru order on the app. Got charged then it disappeared off the screen. I explained this to the staff who were extremely rude. Particular staff member (gave her name as Rhea) specifically said the app glitches happen all the time and...

Just when I thought that things couldn’t be worse than the Wellingborough branch, I drop into the Corby one. Cold food. A truly rude and gormless girl at the window. Hard fries. Awful cardboard fillet. Honestly KFC, you need to sort these places out, as...

Waited 35 minutes for a single drink… wasn’t much orders on the screen with only a few people waiting. Very slow service

First of all, they got my order wrong, I wanted a mighty box with extra fries. I got one portion of fries that were cold (not two as requested) The chicken was greasy and cold

Why is it EVERY TIME ! I order takeaway from her there is ALWAYS an issue with their coffee machine ?? I do not want a fizzy drink I want a coffee !! The chicken I had was just ok & I got 14 fries...

I understand, that working at fast food might be difficult at a times, but what the f*** there are always at least couple of MAIN items missing!!!!! How can you stick a label on the paper bag "Checked and Sealed". Does that mean they do...

Poor food Poor service Dirty plastic beakers Missing items Very disappointing branch for KFC Would not go back here anymore

VISITED CORBY KFC 14/12/2020 @ 17:12 Disgusting service, poor hygiene & delivery drivers reaching over counter to grab food orders that aren’t theirs

My review To be fair, I messed up and forgot to specify a time when I placed my order so the fact that I got it an hour and a half before I wanted it was my own fault, although when I phoned the ‘restaurant’,...

I can honestly say I have never known a business so bloody incompetence its unbelievable. 3rd time now ordering and 3rd time these morons have not sent half the meal. This time I will be making an official complant to head office. Whoever runs this franchise really shouldn't be in buisness and making KFC looks like bloody idiots.

Been here 3 or 4 times only in the last 2 years, when I’m in London I go weekly. I went a few days ago as they had a complete refit a few months back. It all looked nice and fresh but the food was the same as my other 3 experiences there, burnt or dry and very greasy. The last time prior to this one I used the drive through and got a family bucket plus burgers and popcorn chicken, I asked for NO LEGS but as I was driving on my own I couldn’t check it there and then, got home to the family and found 4 legs and all the chicken was very dark on the outside as if it had been reheated or recooked, I don’t know why a Manager or Area Manager not do anything about this, the Kettering shop is absolutely amazing in comparison, think I will leave it another good few months before I go back again.

Lady taking the order could not seem to understand what I wanted to order, kept yelling box meal, even though I was doing my best to explain what I wanted.After this was cleared up, I paid, and the food was pushed out through the drive-through slot without a word.No napkins, no hand wipes, no friendliness.No more visits from me.

Walked in and it was empty. The toilets are disgusting, stink and dirty. Went to the counter, 1 person behind counter making up Deliveroo/just eat orders completely ignored me. After 5 minutes man (possibly manager) came out and greated 2 of his eastern european friends who had just walked in. Then called someone out of the back to serve them, completely ignoring me. First lady finished order and then started another, still ignoring me. Walked out, never to return.

As per the title - diabolical. The drive thru always gets the order wrong. Other reviews have mentioned tasty chicken, I strongly disagree, every time my son begs me to take him here the chicken is often hard, indicating to me that it has been cooked and left out far too long.Also numerous times there has been Police attending incidents.

It’s a shame the staff aren’t as good as the food. The food here is delicious and always piping hot and well cooked however the staff are so rude and miserable. We always use the drive thru and the staff do not listen to you properly, they are rude and one even tried to argue with us. There is one lady who is really lovely but I can’t remember her name and it’s a pleasure to speak to her however the other staff are really rude get annoyed if they don’t understand you and do not let you complete your order before trying to move you along. They often tut and never give a smile. Some of the staff could really do with some extra training in building rapport with customers. They make the experiencing of ordering food unpleasant. If there was another kfc in Corby I’m certain this particular restaurant would lose a lot of customers due to the poor customer service.

Zobi le poulet il est eclaté nardine la taupe, les sundaes bah laisse tomber frero le chocolat il sent le carton.En clair tu tapes ta meilleure coulante juste apres, carrement tu vas couler un crepi

This is not the best KFC which is sad and good Sad because I am disappointed when we go but good because of this we good much less than we would if it was better Service was OK Food OK Not rushing back

The service was great really fast, we sat in every table was spotless; The chicken was excellent, was worth every penny the rice was well it was rice it was good and the BBQ rap was the best fast food wrap I’ve had in Corby really loved this place I recommend the BBQ rap and the boneless chicken.

Just been to kfc Corby only because rocky chicken was closed. Will not be going there again I may as well have taken the chicken out of the freezer and put it in a roll. Will not be going there again the food was minging. Stay away peeps and don’t get ripped off.

when I came to KFC, one of the team leaders named Rachel served me, she was so helpful and kind. it is a great store, its clean and service is very fast.

Great service. Quick, consistent drive through orders. Piping hot food from the bag. Great location. Easily accessible

I visited kfc last week, and a young lady on the front named Chloe was very helpful!! I didn’t know what to get me and my family as I didn’t know what the best deal was and she helped me find the best deal for my money!! She was very polite and was smiling the whole time she served me. For this reason I will be coming back, she was amazing.

I wouldn’t usually complain but the same issue occurs each time I use the drive thru. It was between 10-11pm (yes I’m one of those annoying ones that goes just before they close) there’s nothing wrong with the food or the time it takes, but it seems to be the same colleague each time. She is so lacklustre, and I’ve come to the conclusion that I’ve had more pleasant suicide attempts than the interaction you get with her! She needs putting down

Ordered meal but didn't know the swanky name of it. Staff member wasn't helpful at all and assumed the meal I wanted even though I plainly described what should come with it. Couldn't understand a word of the staff member which isn't a big deal, but I will not tolerate being made to look like a fool in front of other customers with other staff members snickering in the background, even if this attitude and behaviour is expected from this calibre of unskilled labour. No napkins or sauces came with the order like it should.

Visited here on a Saturday night and couldn’t believe the amount of teenagers sitting at tables, charging their phones and not buying anything. I waited for 20 mins to get served as obviously there wasn’t enough staff and there was a big queue, a lot of people were very fed up who were waiting.

Ordered through the drive through for a easy teatime treat. All 4 portions of chicken bites were rock hard! And the burritos were really dry. How old we're these items, before being sold to me? So disappointing as KFC food and flavours are lovely, Corby branch has let you down. I would have returned the food if I had more time. It's gone in the bin.

This place is a miracle in the world of food businesses. You can't eat inside as usually full of little kids throwing food and trashing the place. No one in there says anything. I've never seen anyone clean the seating area. So always use drive thru....

We visited this establishment today for a quick lunch and we’re mortified at the size of the chicken fillet on mine and my husbands zinger burger, it’s like the chicken fillets had been cut in half, they were so thin that you could hardly taste the chicken, nothing like the pictures on the board at the register. They also didn’t have any corn or kids meals. I can’t help but think that KFC still has supply issues and this branch is cutting size to stretch out their supplies. Disgusting given that their prices are still the same!

Love this chip shop. Everything cooked fresh while you wait. Chips are cooked in dripping. Everything from this chip pie is fantastic. Love it

I visit this establishment on average twice a month to take away 98% of the time my order is WRONG when I arrive home there is either fries, chicken, gravy or coleslaw missing. I have had to call them and they enter into a book so that next time they rectify it. I went in last night and I hadn’t finished ordering and they were preparing my order. When I challenged it they basically told me to go somewhere else and I and other customers weren’t the ones paying their wages also KFC was too big to close down. I managed to brain the telephone number to complain it is 0345 753 2532

Always seems to take an age when you visit this place, I have no idea how they manage the drive thru. Last time I visited I had a Zinger, was a bit dry, not much mayo added. Not that easy to get out off the car park either, road is very busy

Our family like KFC food so we go to Corby KFC about once every 2 weeks. We have done this for around the last 8-10 years I guess. The food is the best thing about it. Service always seems slow (in my opinion not enough staff on tills) and the tables never seem to get cleaned very quickly either. We also find that quite often the tea/coffee/ice cream machine "isn't working" which is quite poor given that McDonald's don't seem to suffer anything like as many breakdowns..and no, I don't work for them. My final complaint is that they seem to tolerate letting loads of teenagers, who never really seem to be eating, to sit around behaving like louts, without ever doing anything about it. As I said at the start we do really enjoy the KFC food, but the Management here need to up their game a bit all round.

This place is very hit and miss.

I keep Giving this place Chance after chance

KFC Corby I would say is one of the better fast food outlets

Terrible site...last time we went their the order wasn't correct so rang up to complain and was told that we got a free meal cause of the mistake......went up today to be told that it was basically a lie and we wasn't entitled to it. Don't go there.....

everytime we order it always comes with items missing. partner picked up a sharing meal for 4 and all sides and dips missing,.

It's a KFC they serve chicken many different ways not my think but family will eat it so they like to go there I will have original chicken and splcy wings.

Went through the drive through for a quick lunch.

Many times here but can be hit or miss although just lately getting better chicken can sometimes be under cooked i have found and some staff getting orders wrong.

I have used this kfc several times and on each time the food has got worse the only consistency being the very poor unfriendly service. The very last time i will visit this restaurant on Tues night resulted in my order being wrong and what ever the hell was in my bag did not resemble anything that was on the menu boards that i based my selection from. All of our burgers looked liked they had been retrieved from the bin the salad in them was a couple of small yellowy green stuff presumably lettuce the cheese looked like congealed fat and our chips were stone cold. After getting home 5 miles away from this kfc i just could not be bothered to return whatever was in my bags preferring just to bin it and ensure this place never again gets my custom.

Everything about this establishment is wrong. The food is ok (if they ever get your order right) The staff are terrible and the place itself isn't what I would call the cleanest of fast food restaurants. I just hope that KFC find out what's going on in their name. Stay away guys. The worse fast food restaurant in Corby.

Never had a problem with the food, but sadly the staff look like they are being forced to work in there. Never any smiles or helpful service. maybe take your staff for a trip to the mcdonalds drive through and see how friendly every employee is there (even if they are putting on a fake smile)

there is nothing wrong with the food in KFC , but service has been poor as only one person taking orders and same prep and packed food.. obviously they do need more staff. I think this position could be left for foreign person that would be ok

How thick do you have to be to work in KFC? Every order they get wrong. Employ people who can speak or at least understand English. Shame coz the food is nice

Gone through the drive through was quick and efficient even though I ordered a plain burger it was ready as soon as I was at the window to pay. Food was what I'd expect from a KFC