Asda Corby Superstore in Corby

This store has gone right down the pan 😩. Used to be well stocked, items marked up correctly and lots of choice. Went in at the weekend and felt sad at its demise. Don't suppose anyone cares to be honest, that's the problem but will leave this review anyway. Thanks

Awful experience in the cafe today. Seemed we arrived at the worst possible time (11.55am - too late for breakfast but they weren’t ready for lunch), everything was too much hassle, chips were overcooked, no sauces or vinegar, chairs ripped. The 1 star was for the bacon that actually tasted decent. The rest of the experience was painful and stressful. Won’t be going back.

Forces you into the self serve area by having massive ques on the trolleys with one glacial staff member. Horrible camera self scans. Grubby store, grubby car park, avoid.

Should be renamed old mother Hubbards cupboard. Shelves and fridges almost bare!

Went for an evening shopping but it was CLOSED at 10:46pm even though it said it was OPEN until midnight!! Went to TESCO instead!!! #preach #tescoisbetter #donttrustasda MISLEADING INFORMATION I WONT BE COMING BACK YOU JUST LOST A CUSTOMER.

Large Asda store, plenty of parking on shared retail site

Done a weekly shop everything ok till time to pay, complete nightmare no manned tills open, had to go and ask if staff could open a till but they said no staff available to man a till. I had no idea how to use machine so a member of staff had to scan my full shop. My shopping trip ended being very stressful, I will be going elsewhere in the future where they look after there customer's and have manned tills.

In a corby store where a large section of your customers are Scottish or of Scottish decent I was astonished to find that you no longer stock square slice sausage or potato scones !!! It made me wonder if asda actually do any research into their customer base. As a result I no longer shop at this store.

The past few times I've shopped here, the prices of items that are on offer have been incorrect when I scanned them at the checkout. This is annoying but usually, when I tell a store assistant, they check the shelf price and then honour that price. But today I was told that the offers had expired so there was nothing they could do. So annoying. They need to sort out the labels on the shelves as this is super misleading for customers. It's really put me off shopping there. This has never happened at Tesco

Poor customer service - tried to return a faulty iron - wouldn't accept as the receipt was partly faded . I had pointed this out to an assistant when purchased but was told it wouldnt matter and couldn't provide a new one once transaction was complete. . Assistant kept repeating about the computer won't have records ! Won't be buying goods again

Very large supermarket with a wide range of offers and good prices.

Asda is best food shopping place in Corby . You can buy almost and thing you need hear good service nice staff

It's always a pleasure visiting my local asda all your shopping in one place. Love their reward card, too. Its amazing.

Café food is poor and cutlery filthy. Staff are pleasant. The layout of the car park is dreadful.

The store manager needs to go empty shelves and massive queues with only 3 staff on the tills . Never going back here again. …

Alls fine , free parking , lots if choice on most things

Just the worst! Ordered from them on Just Eat and waited over an hour for delivery, only for it to be cancelled!! This is the second time they have done this! Ridiculous management!

We have to use the scan and shop at all asda branches as the price on the shelf is regularly incorrect. Never have an issue with parking or the staff there, sometimes the fresh produce can be hit and miss.

If I could give no stars I would. Supporting genocide by selling Israeli products. No humanity.

Store open till 12am????? It was closed when I arrived 20:00hrs. Really bad for Asda 3 different occasions I’ve been to your Coby store as newly moved to the area and bad experience on all occasions, I’ve done your survey hoping you would improve as other Asda’s were never a let down Corby Asda 👎 Reverting back to Tesco’s

You guys need to hire more people for the pick up bit outside because orders take way to long and it’s not because the people are moving slow it’s because there are 2-3 workers or even sometimes just 1 and it is ALWAYS so busy on Sunday and I usually wait like 1 hour for my order. So please listen and get more workers.

Yesterday I had to leave my trolley with groceries behind and leave the shop. The store was filthy and shelves bare - especially the fruit and veg section. Spoiled food that should have been binned decorated the reduced section. I completed a scan as you go shop. I just needed to weigh loose carrots. Machine had a notice to ask staff. Staff clearly not coping and under staffed. One employee looking very unkempt. They couldn’t get the label printed for the carrots; and I told them to leave it. As I had told the computer that something hadn’t scanned because I then didn’t scan anything else it asked for staff log in. Instead of being provided with this log in I waited and waited and waited and in the end decided I could not give ASDA a single pound of my money. I left with no groceries and drove to the Tesco. Shocking state of this Asda supermarket Corby.

Good product price, excellent quality, excellent service.

Store open at 7am ,spent £150 after travelling from stamford only to be told no tills open until 8 am so do it yourself. The self service assistant was rude unhelpful and down right ignorant, aunt Sally look alike. Grantham from now on .

Always a delight walking around here, I feel like a game of hide and seek is in order?

Click and collect queuing is crazy! No movement and backing up all through the car park! Not good at all

Great place to shop, suits my pocket, staff are so wonderful, like my extended family,

A reasonably clean store despite a clear Christmas rush. The security gates are a bit of a faff and make getting to the cigarette counter a tad annoying but otherwise a fine place to shop with kind staff and reasonable prices

Meny empty boxes gran turismo 7 for playstation 5 but in the till don't have cd"s for sell? So who still this all CDs from storage? Should be some information on the shelf than is out of stock.

Only two tills open on a busy Thursday afternoon. Not good.

Great service at the Asda cafe today. Very helpful and friendly chap made out experience today an absolute joy. Keep up the good work.

Firstly hardly any ready made sandwiches to choose from, despite only being 12pm. My main issue is yet again lack of manned tills. There were TWO! The queues for these extended down the isles all full of disgruntled looking shoppers. Despite having around 18 items I was forced to use the scan and (save money in staff wages). I'm not a technophobe but at least three times it freaked out on me and I had to wait for assistance. Then I was made to feel like I was the one who was at fault. I have shopped at asda for years but seriously thinking of going elsewhere. At least Tesco usually have around five checkouts open. Please get more tills open!!

I wasn't allowed to enter due to the dress code. Only Kappa tracksuits allowed.

Im gluton intolarant, picked soup with roll only thing thst looked edible , question to staff do you do gluton free roll , dont know was reply look at menu , I looked at menu it said ask staff . Discusting in todays world thought it should clearly say used to be a great cafe till a big corpirate firm took over now it is awful . Cheap in price but id rather pay a bit more and get better quality food and staff . Awful dont bother even the coffee was plain AWFUL YUK ! NEVER AGAIN . Oh and tbe tiny bowl of soup was cold .

It is a cheap convenient supermarket

I have just had the 60s and over deal for just £1:00 and it was perfect, the staff are very busy, thanks to all behind the counter you are doing a great job.

Would like to say a massive thankyou to Norbert who works at the corby branch. When checking out he informed us of the buy 3 drinks and get the cheapest free. He then proceeded to go over to the fridge to pick up another drink. He really went above and beyond to ensure customer satisfaction.

The Asda Corby Superstore is a mega-sized shop that is situated right in Phoenix Park Way. It used to be a place where I would visit to get my food shopping done but I just felt that this was no longer accessible for me especially since I take public transportation. The selection of goods they have is wonderful and the staff are always happy to help however I have found that as time goes by, it seems that the shop is getting more and more out of date and it is in desperate need of renovation. Everything seems dated and dark, I'd love to see this place be renovated but it just doesn't seem to ever improve. The self-checkouts are one of the worst I've used with it pinging up an alert every couple of scans and having to wait for the staff to get here to get it sorted. They always seem to be understaffed and while they are lovely, it's frustrating having to wait. They also seem to do this thing where they try to deceive you into downloading their app to get access to the 'cheaper' prices even though it gets discounted to what the price would be had they not inflated this. Having said that, this is no longer my choice of a shop.

Absolutely dreadful experience in the self serve area (all tills had queues back into the aisles) - had to get help 5 times. There were as many staff as would have been if the other tills were open - won’t be going back

Used to shop here every week but going downhill.

Empty shelves all over. Come with Ann open mind because 50% of what YOU want is not there

Went in for la light lunch.As usual, the place was understaffed and understocked. The coffee machine wasn't working AGAIN! There were no pizzas and the ovens were off. There was also no "all day breakfast" items. This was before 1.00 pm on a Saturdsy lunchtime!! On this occasion the til was actually working ok !!!! The staff are pleasant but ALL are stressed out and it shows! They have to handle a barage of complaints from customers dissatisfied withthe service!!!!. Please please please do something to improve it as soon as possible. The quality of food in general is really poor and has been so much better previously!!!!

Dont bother scan and shop,they re-scan EVERY item and squash all of your fruit and veg while doing,so unimpressed i left the whole trolley for them to put back,thanks for saving me no time or stress,wont go here again,very rude staff when store is busy

Second visit in 4 months. Sadly the second visit was as bad as the first with the same issue. Tepid weak coffee. When you are paying 2.45 for a coffee its normal.to want it hot, tasting of coffee, in a clean cup, all of which was lacking again during this second visit.

Went for lunch today with my son hugely disappointed. We ordered a chicken and pesto panni meal ,when it arrived it was more like a baguette with 2 small pieces of sliced chicken in it and I mean small.i wanted to order fish and chips as listed on the menu to be told they didn't have any fish ,o I thought I'd order the lasagne they also had on the menu to be told they also didn't have that either,but they did have scampi,so in the end I could only order the scampi which I ordered , as by this time we just wanted to eat when it aventually arrived it was actually scampi bites that resembled small marbles food was really dry and tasteless and the tables had not been cleared or cleaned. Will not be eating there again would rather eat over the road at mc Donald's.

What has happened to Asda’s cafe? I remember 10 years ago it was a great place to meet and eat breakfast or lunch. I met a friend for a coffee and bit to eat at Asda Corby (location due to convenience and air conditioning in the heat wave). There was one guy serving on and off, he kept disappearing nowhere to be found. One person came In and gave up waiting. The tables were filthy the chairs ripped. There appeared to be no hot food, the menus were not on display. What a complete shambles. Sort it out.

Great place to shop, lots of car parking space. 9/10

Good place. Nice clothes for children. Always something good to choose. Just a bit overpriced sometimes

It's alright.. much cheaper elsewhere though. I go here for variety but the value is ridiculous..used to get offers but I rarely see any decent ones. I'm forever almost getting rammed by your online order pickers, who don't like to move out of your way or they are plain rude. Staff pretend they don't notice you waiting for help on the self scans.. just stand about yapping. Generally clean here. Had an instance when covid was at the peak. Where a male and female were standing on either side of my partner with their masks under their chins and talking to each other. My partner had a go at the man (I was heavily pregnant) because he trying to keep his family safe. The man didn't care, my partner told the member of staff serving and they told him to raise his mask..again he did not. My partner went over to the security female on the door who said that it was bad but shrugged it off.. this was shocking as no one wanted to intervene and say, raise the mask or you will not be served.

Whilst I fully appreciate staff are under huge pressures it simply doesn't excuse poor customer service. Yesterday, whilst visiting your store I went to customer services & asked to collect an item I had ordered on line. I was greeted with you need to go over there pointing to the collection point. Another customer was already using the machine she had been told the same thing. There are limited instructions on how to use this machine. She was looking for the 'help' button which we found eventually. I entered my order number & waited for a response. Ten minutes later we were both still waiting. I politely asked another colleague if she could help & was rudely told I'm serving here. In other words she couldn't be bothered to be courteous to a customer which is the second time she's done this when I've been in the store. Eventually, after approx 13mins waiting an assistant came to help. Asda, you need to put a better process in place for your collection point as the current one doesn't work. I'm not a person who would normally complain but some of your customer service teams also need retraining. After all your strap-line is 'Here to help'

Although there are some areas that were not fully stocked.. no empty shelves it was late in the day and staff were restocking already. One of the larger Asda stores in this area and possibly the best for non food items.. including George.👍🏼👍🏼

Your delivery drivers cannot follow simple instruction on the delivery notes. I have continual issues with them driving off without following the instructions on the notes, despite the clear signage which should tell them where to go anyway. I feel bad for the same lad that has to come and pick up the pieces after them later in the day after I call the store and report that our order hasn't turned up. He even said he follows the instruction on our note and finds it clear to follow so doesn't know why we have so many issues. One question I need to ask is why you do not have an option on your phone line to talk to someone regarding deliveries?!! When you wait for options there is one for customers, but when you press this a voice note comes on stating 'due to unprecedented demand there is nobody to accept your call'. It has been like this for well over 2 months now. Every time we have had delivery issues I have had to go through the staff/colleagues option, then customer service, wait for them to pick up and then ask them to transfer me through to deliveries department. It's not very professional and I find it a bit weird that a superstore would not think of this. I know there is a shortage of drivers but sorting the phone line would be fab!

i got pokemon cards from this asda. asda is brilliant. its like tesco but green.

Drove past the Asda petrol station today, in Corby. I was shocked to many plastic gloves strewn all over the place and blowing down the road.

Used to love this shop. Now you can find same products with 1 pound mote expensive than lidl or aldi. Its a large shop however . Free 4.5 hours parking and other shops to waste time here. Fresh fruits and veggies and plenty of other different products. Far better than tesco in corby for so many products. Voted 3 stars only because its always busy waiting in queue. They add some self checkouts and people with large baskets are forced to go there plus very little deals

Cafe is an absolute joke! One member of staff on a Saturday, to serve, cook meals, etc. Waited and waited for someone to serve me, gave up and walked off, went to get a meal deal instead, and guess what, no forks for the salads ! Don't recommend this place !

Huge hipermarket really have averting is need:lots of meats, frozen foods, food cans, sweets, fishes, bakery, soft and alcohol drinks, clothes, kitchen and household things, electric devices, DVDs, game consules and games, have more discount things. Have a normal and automatic self cashier. BUT in here the first time problem make some pictures in the place around the world. The manager send to me the worker and why make a photos, I tell I upload to Google map and write feedback and this help the people and not crime. But say for me this not good to the shop policies so need finish fast the shopping and leave the supermarket area. Big surprise for me.

Easy to find. Free parking. One way entrance and exit system in place at the store. Prices are fair. No queuing on entrance. Baskets and trolley handles are disinfected and coated with antibacterial film to reduce the spread of viruses. There are sanitisers by the entrance for public use. The store is not crowded. All in all a good place to shop.

We had an hour to fill so did some shopping for half an hour then went for a cup of tea one afternoon recently.The place was deserted. No staff and no customers. I lady appear and I asked her politely if she was serving. She was extremely abrupt and unwelcoming. I had checked in with my NHS app on my phone which surprised her but she informed me it wasn’t enough to cover my husband as well so he had a paper form to complete.My husband had a cold during of Orange and I had tea. We took our drinks and sat in one of the comfortable tub chair and endured the rest of the half an hour.This was mid afternoon (about 3:30pm) so not time for clocking off! A smile and a cheery word cost nothing, it will be a long time before we go back there! ASDA where is your caring image? Don’t you want customers?

On many occasions iv checked the website for opening times to arrive at the stored and its closed. Slightly disappointed I won't lie.

With the layout. entrance and exist system is currently crossed so exiting customers are having a gridlock crossing to entering customers. Could quite easily be resolved with swapping over

Before 1st lockdown, price of own brand lime cordial was 54p. Now it is £1.09 !! How can they justify that !?

Jesteś głodny każdy znajdzie coś dla siebie nie ważne z jakiego jesteś kraju.

Well stocked shelfs and very helpful staff and covid safe

Zero social distancing, is it any wonder Corby has the highest Covid rates in the country?! Staff too interested in having a chat amongst themselves instead of helping customers asking for help. The women I spoke to regarding having issues with scan as you shop checkout had a serious attitude problem. My apologies for disturbing their little gathering I guess.

They are doing a great job in a terrible situation. Always helpful

Most of shoppers have no idea if social distancing rules and self scan checkouts too narrow as impossible to keep 1 meter distancing when walking through them

Very nice store where i live. Reasonable prices and there's a lot more variety of vegan foods but they can be quite costly. The staff are very helpful. 😊

Always great great selection of items. Very very good prices and friendly staff

This is supposedly fresh fruit so why is it already so mouldy?

Normally I'm a big fan of ASDA but during these trying times where funds are limited due to lockdown and some families are grieving, i find it in bad taste that the chain has chosen to be less than clear in representing a service. I'm referring to the "Kids eat free meals" project for the month of December 2020. Terms and Conditions for this deal clearly states no purchases necessary. Unfortunately, ASDA's on-site staff (Corby & Rushden) require purchases which is contradictory to the deal. ASDA needs to be honest and clear that the meals are ONLY free on adults purchasing something. Surprising customers right infront of their kids and the general public by stating they now have to make a purchase is unethical to say the least. Please address this issue in all ASDA branches so people don't begin to look at ASDA as an uncouth organization.

i stopped here to stock up on journey to land of the free, Walsall.

Very good place to shop staff very helpful thanks to all 👍👍

I love Asda but it has to be a 3 star. I really don’t like the veg and fruits. They taste really nasty. And once I got a pack of 4 donuts from Asda and one of the donuts was raw dough. But the bread and snacks are delicious so yeh.

Went to til number 13 a woman called Margaret served us , someone was at the checkout before us so while they were packing their stuff I asked her a question and she very rudely said I'm dealing with a customer , although she wasn't at the time because he was packing his stuff, she basically told me to wait , I won't be going back to the Corby store anymore, we spend about£80-£100 a wk on shopping so that's their loss ! Horrible rude woman she was

A supermarket to get your food from meats, fish bakery goods and much more. Friendly staff, prices are a little higher than other competitve supermarkets but overall there is a vast selection to choose from. One of the biggest Supermarkets in Corby. They provide great parking and you shouldn't have any issue getting a parking space since the carpark is ver large. They provide disabled parking spaces too. They also accomodate disabled access to their store which is a big plus. Overall excellent variety of goods, great parking and friendly staff.

Stopped for lunch , Great customer service Cheap deals available Food is freshly cooked and hot Good experience overall !

Good store you just have to know your way around,I found a lot of products Not Priced,Needs a floor Walker to check before opening that all goods are priced or won't sell Simple but true.

This was the second time iv took my nan shopping and tryed to use the cafe last week at 12.05 they had nothing ready for lunch menu so only had tea and toast this week at 11.20 they shut it as needed to catch up there was only 6 people in cafe seating area and 2 people at till the lady was rude and just shouted shut as need to catch up think u need to look at ur staffing management

DO NOT USE GROCERY CLICK AND COLLECT, WAITING 45 MINUTES FOR SOMEONE TO BRING SHOPPING OUT!

Rude and unhelpful staff, too lazy to check games in cabinet. Waisted time.

Well done Asda you have managed to really boil my blood! I'm glad that only half of your staff had face coverings on whilst walking alongside us in the isles... I'm also super happy that the one way system has been forgotten about. Also I appreciate that you really don't stick to 2 meters away whilst wearing a 2 meter promotion shirt... Well done.. I'm sure the NHS will appreciate the extra covid patients you may possibly be providing! I feel really unsafe at asda... do not recommend going!!

No clear instructions on the current restrictions, bit of a free for all in the aisles and why does the self service checkouts thank you for shopping at Tesco? Had to check I was in the right shop and not going mad 🤯

I can't get over how disappointed I am & how unsafe I've felt over the past 3 weeks shopping in this store. No monitoring of numbers & social distancing - shocking

10 out of 10 for asda Corby counting people in and out on a busy Saturday Staff looking after customers and management looking after staff Couldn't have done anything more Maybe other asda management should visit this store WELL DONE 👍

Nightmare shop . Trolleys stored opposite side of building from entrance . sanitizer placed in store .so need to collect trolly ,push around building to queue finally get to sanitizer after you have had to handle trolley for several minutes !!! Very small directional chevrons on floor which majority of customers ignoring . Left store as soon as possible

I cannot dispute that the shop is a great shop. We shop every week for our main shop. Staff are always courteous and helpful. But I have big issue. Today thursday 18th June 2020 during this social distancing era that we all have to abide by to survive this pandemic. There was no queue, no security allowing people to enter safely people entering in a group. Entering via the exit route and no order within the shop. I am concerned about what is happening in our great Asda store.. you can see by my 4 stars that I do love this shop Please return to the way it was with the correct distancing etc this pandemic is not over. Please do.not think of this as a negative review think of it as a reminder. If asda want to message me with their thoughts or decisions. I will happily remove this review. This VIRUS KILLS people let's not forget this.

No social distancing here at all at the moment compared to other supermarkets. They have one way signs on the floor with no one following the rules, and staff not instructing people to follow them despite clearly not being that busy. Way way to many people in close proximity in here coughing near you at the moment, give this place a wide berth until corona has cleared up . You have to walk the long way round to get in, they have hand sanitizer on the way in , but not way out, that's it. Asda sort this out before you get told to close .

It was the worse experience of shopping ive had as nobody was social distancing and although signs on floor telling you which way to go nobody brothered with this either i wont be going back there until its safe to do so

One of the best stories in corby

Staff are always friendly and happy to help. Really enjoy shopping here.

Bacon was like rubber not cooked properly! Toast only cooked one side. Toasties contain far too much pepper and the tea looks like muggy piss water

Literally a typical ASDA 🤷🏻‍♂️ nothing really special about it

Do not bye the cases of Koppen Berg as it smells like rotten egg then wen I tried to call customer service they hang up on me

The shame of Corby! No sense people sitting behind the cashier, asking ID from a 53 year old man and refused to sell 1 bottle of alcohol because I (30y) had no ID with me however we were just queing together - even the store supervisor didnt show any sign of common sense. I understand "25 year" policy but wake up employers don't hire machines, the public need humans and common sense.

Fairly large store. Big carpark.

Unfriendly staff (I encountered) hense 3 stars

Went yesterday to asda corby like i usually do a normal routine from finishing work been doing this way over a year. Everytime i Always enter the store it has a nice atmosphere and seeing staff stack away items at 1030pm at night. Bought my items went to the checkout and only 2 self service checkouts was with a rude arrogant woman staff member who thought everyone was a thief even my parents who struggle with there eye sight and made my mum flustered :)but thank you asda yet again 3rd time lucky i might just boycott all your stores. Don't want to feel like a criminal like i did at the milton keynes and kettering. But thank you and good look with the remaining customers you have. Might make morrions my local store again because they don't discriminate 👎👎👎👎👎👎

Not fresh food.... Disappointed 😞

I was very impressed with how this store was presented, from the floor displays as you enter to the appearance of the shelves which were tidy and well stocked. I enquired about an item and was taken to the appropriate isle reflecting good training not always apparent in other asda stores eg my convenient though not liked local asda at Wigmore Place Luton. I was visiting my daughter in Oundle and have decided to try and do the bulk of my shopping at this store and especially towards Christmas when visiting my daughter. I would have liked a better range and choice of women's clothes which surprisingly was limited.